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Peter Roth
I always say the same thing. Relationships are number one. If you go through life where the relationship is the most important thing, the money will always follow suit. Yeah, people will throw money at you if you bring them more. How hard is that? If I make you more than I charge you, you'll never stop giving me money.
Host
So just provide a good value.
Peter Roth
Yeah, there you go.
Host
Try to get a service.
Peter Roth
That's the basis.
Host
People overthink it.
Peter Roth
That's the basis of a sale. Sale is like value exceeds price. A sale is made. That's it.
Host
Yeah. If you can help people make more money, it's always the easiest thing to sell. Right. Because your numbers will talk for themselves, your history will speak. But people focus on the wrong things. I think.
Peter Roth
Well, I think when you're younger, you generally tend to do that. Right. Because you need the money real bad. Maybe it is coming from a place of privilege and, or just maybe accomplishment where when you're younger, you don't have the fortune of being there yet necessarily. And so you're still. You have to put food on the table. And desperate people do desperate things and unfortunately, they're generally not good. And so when you resort to desperate measures, then we all know where that leads you. So then you get to the point in your life where you've already built those relationships and you're not chasing money anymore because you're already living somewhat comfortably. Now you can really just focus on the core value of what makes you a good human, which is just being a Good goddamn human. Just don't be a. Yeah.
Host
All right, guys, back in the studio. We got Peter Roth here today. He owns a call center. So we're going to talk about cold calling and what's new in the call center business. Man, how's it going?
Peter Roth
I'm doing really good, man. How about you?
Host
Yeah. Your team take a lot of calls today?
Peter Roth
Probably 50 or 100,000, I'm guessing.
Host
Damn. Not many.
Peter Roth
Oh, yeah.
Host
Holy crap. So it's volume.
Peter Roth
Oh, when we've got probably. I don't even. I lost count. Hundreds of. Of agents now spread out throughout our call centers.
Host
Wow.
Peter Roth
Yeah.
Host
You haven't replaced them with AI yet.
Peter Roth
You can't.
Host
Oh, legally?
Peter Roth
Yeah, you legally can.
Host
Oh, I didn't know they already operate.
Peter Roth
In some third world country.
Host
I didn't know they already introduced legislator on that.
Peter Roth
Oh, yeah. TCPA banned that in February of 2024. Wow. You can't use AI to. For cold calling.
Host
Okay.
Peter Roth
You can use it like once you've got. Once you got opt in. Yeah, it's like if someone already, you know, agreed to get your messaging or whatever.
Host
Yeah, that.
Peter Roth
That's cool.
Host
You can.
Peter Roth
You and you should do that then. I'm pro AI, by the way. I'm not like anti. I'm super pro. But yeah, you just can't use it for, like, cold calling and stuff like that.
Host
Got it.
Peter Roth
Yeah. If you want people out there, like, you know, army of. An army of phone calls going out there booking appointments for whatever business you're in. Yeah, you're still. You're stuck with humans.
Host
It's.
Peter Roth
And it's a good thing.
Host
I feel like some of the voicemails I get are. Are from AI, though.
Peter Roth
Oh, I bet. No, I'm. People are flagrantly breaking laws every day. I mean, I don't think there's anything new. I'm not shocking anybody with that. Right. But like, yeah, that happens all the time. But yeah, I mean, FCC is cracking down on it hard.
Host
Oh, yeah.
Peter Roth
Well, they have to because it's. You know, I mean, I joke about this on every podcast I ever go on, but it's like, if they were to legalize that your phone right now, would there be, like, smoke coming? Cell phone tires will be on fire. You know, there'd be so many calls coming.
Host
Dude, I will never sign up for a business funding offer ever again. I get 10 voicemails a day.
Peter Roth
Oh, yeah. And you can't get off of it.
Host
You can't even when you block them, they got a new number.
Peter Roth
It doesn't they call from a different number of time. It makes no difference.
Host
Cuz you could buy a number for what, like super cheap?
Peter Roth
Yeah, it doesn't matter. They'll find that one too.
Host
Yeah, they're just cycling through them, right?
Peter Roth
Yeah, yeah, for sure.
Host
Crazy.
Peter Roth
But no, that's a really good thing that they banned AI because a lot of people, like a common misconception is that people think like, you know, it's cold calling dead, you know, and that's a huge misconception because it's actually stronger than ever now.
Host
Wow.
Peter Roth
Because of AI. AI actually kind of like solidified a place in the world for cold calling. Because. Because they've banned AI, it means now they're reducing the amount of junk and noise that's coming through to your phone. Because if they were to open it up, well then could you imagine the amount of garbage. Oh my God, just enough garbage you get now. Right. Could you imagine the sheer amount of garbage you'd get then?
Host
Yeah.
Peter Roth
Right. So like, because they took those measures and have blocked that garbage and that noise from coming through now, it leaves room for like legitimate companies to actually stall cold call homeowners and businesses or whatever and actually present them with legitimate offer. So if you're in that type of business, good for you. You can actually still operate because there is still room in the world for, for legitimate, you know, honest cold calling.
Host
It's a great point because I probably take an hour a day in my email just sending shit to spam or deleting.
Peter Roth
Don't even, don't. You're giving me like PTSD cleaning my email every morning.
Host
I get like at least 50.
Peter Roth
That's the first thing I do when I wake up in the morning because like I have to like reduce stress, anxiety. So the first thing I do is get rid of all the junk.
Host
Yeah, same here with the same. Yeah, it's not. So I hope, my point being is I hope calls don't get to that point ever.
Peter Roth
Well, that's. And that's what, that's my point. Right. Is like, as long as they don't change, which I don't see why they would, then there is still a place in this world, or at least in this country.
Host
Yeah.
Peter Roth
Honest businesses to keep, to keep that method of outreach.
Host
Yeah. So is the cold calling, because you mentioned you're doing like 100,000 calls a day, is that pretty strategic outreach or are you just going for, for the masses on that?
Peter Roth
No, no, it's always strategic. I mean, you can, I guess theoretically take the shotgun approach, but we're far more surgical than that. And as anyone should be. Like, if anyone is listening to this right now and they're contemplating, like, hey, maybe I want to build my own call center. I mean, you should try. That's always a good idea. But, yes, you should always take, like, the more surgical approach. Just, you know, blasting, just, you know, doing the whole, like, you know, throwing and see what sticks to the wall methodology. It can work, but you'll burn through a lot of money real fast.
Host
Yes.
Peter Roth
I mean, data ain't cheap. Not that phone numbers aren't free. Agents aren't free. You know, software isn't free.
Host
Yeah.
Peter Roth
Everything costs money. So, yeah, yeah, you'll. You'll burn through your budget real fast.
Host
Are you buying, like, dataless a lot? Yeah, yeah, yeah, yeah, Same here.
Peter Roth
But you have to be really, like I said, you got to be surgical. Like, you have to be careful and thoughtful. It's like, who am I going to reach out to? I'm just going to call everybody in the city of Las Vegas or Denver or wherever. You're like, don't just call everybody, like, be. Be thoughtful. Like, so if you're a roofer or whatever, like, whatever business you're in, think, you know, or talk to Chat GPT. Right. Like, you don't. You don't even need me. Talk to Chat GPT and, like, ask it, like, you know, who should I be filtering for? Like, what type of homeowners should I be calling or whatever your audience is.
Host
Yeah, I might have to try the cold calls. Cold emails work really well for me.
Peter Roth
Do they really?
Host
Yeah, I'm generating six figures a month just off cold email.
Peter Roth
That's outstanding. I love to hear that. And it's. And it's legal, so.
Host
I mean, it's legal. Yeah.
Peter Roth
Why the hell not? But you just need good quality.
Host
You need good leads.
Peter Roth
Yeah, you need good leads and you need people who know how to do it. Right.
Host
Good closers.
Peter Roth
You need good closers, but you also need, like, people who can run the software for you. I'm assuming you don't do it yourself. Right?
Host
You got. I know how to do it, but yeah, I got people helping me. There's like. There's actually pretty cheap software these days we use instantly.
Peter Roth
Instantly.
Host
Yeah, for sure. Does instantly do calls or. No.
Peter Roth
No.
Host
Oh, they don't. So that's a separate software. Yeah, they're good for email, though. They even warm up your emails so you don't go to spam. You know, I've seen that. Yeah. So shout out to them. They don't even sponsor. I just genuinely find value in their service.
Peter Roth
That's good. Yeah, we were going to look into that and I don't know why I didn't, but now you kind of got me.
Host
I mean, you're doing calls, you might as well do emails.
Peter Roth
Yeah, yeah, it's way more, you know, cost effective.
Host
Oh, way cheaper. Yeah. You could buy a good email list for like a couple hundred bucks. I don't know how much phone numbers cost, but.
Peter Roth
Yeah, yeah, no, that's a, that's a great idea.
Host
Yeah.
Peter Roth
And what are you selling through that?
Host
Like, so I have in person events so I can fill up. It's really cool. Like I could go to any major city and get 500 people in a room. No paid ads, all cold email.
Peter Roth
That's really.
Host
Yeah, I've done it 20 times. A lot of people can't even fill up an event in their own town. But like I can go to Miami, I could go to New York, Louisiana, Texas.
Peter Roth
And it's your own event.
Host
Yeah.
Peter Roth
Doing your own event.
Host
Yeah. No sponsors, all self funded. No. No speakers.
Peter Roth
That's really smart.
Host
Yeah, so I, I do that for cold email sometimes I'll do it for the podcast if I'm in a certain city. So if I'm filming in like Miami, I'll email entrepreneurs that are making 10 mil plus a year in revenue to come on the show. So I'll send that blast out, get fill up guests for three days straight, you know, in and out.
Peter Roth
That's so smart.
Host
Yeah, that's. You could get really targeted with it. You could do job titles, revenue, the number of employees.
Peter Roth
Yeah, we tinker around with like Apollo and stuff like that.
Host
Yeah, yeah, Apollo's decent. I use that one too.
Peter Roth
What else do you do?
Host
The best list 1. I don't know if they sell them. I think they do sell numbers. Is list Kit IO because they triple verify their leads.
Peter Roth
Okay.
Host
They've. And I test like open rates and stuff. I've tested Apollo instantly. We're getting really nerdy right now. Yeah, Barely anyone's gonna understand. But it's fine, it's fine. I love nerding out. And list kit has the best open rates.
Peter Roth
Oh, that's great. Yeah. Okay. You'll have to. We have to.
Host
We'll talk out there. Yeah, sure.
Peter Roth
Yeah.
Host
But what's the main offer you're pushing now? I'm sure you got a ton of good stories selling cold call offers.
Peter Roth
You know, I don't. Well, the funny thing is like now I'm So targeted now, you know, maybe just because I was about to say I'm 49, but that ended like three days ago.
Host
50. Damn.
Peter Roth
RIP 40s.
Host
You're in Vegas.
Peter Roth
So RIP 40s. Yeah, yeah, they just turned 50. So no, now I'm like super, you know, back to the surgical reference. Now I'm really surgical with what I do. I used to have shiny object syndrome. I think like every other. Every guy, every entrepreneur has shiny objects. And I've had to. I've had to. Maybe it's maybe watching too much horosi or something. Like, like really, really just retargeting and just really focusing on the thing that I do best now. And so I turn down offers all the time. You know, I've got people who come, you know, to me with really, really great business ideas, but I literally have to just reject.
Host
I'm the same way. Because if it's not going to bring in seven figures, I mean, why dedicate the time and effort?
Peter Roth
Totally, totally, totally agree with you. You. If it doesn't have that potential, then why even waste a single minute? You know, I. I look at everything like I look at as a marriage now pretty much. So for every relationship, every business venture, everything has to have like basically a 100 year lifespan.
Host
Yeah.
Peter Roth
So, yeah, same thing. But yeah. So now I don't do crazy offers. I don't do crazy anything. I just do one thing.
Host
Yeah.
Peter Roth
Just, you know, I talk to companies who can see the benefit of, you know, having a call center built out for them and can get their sales reps into homes or in, you know, in meetings with company owners or whoever they want to be talking to.
Host
Got it. Yeah. I think holding mail would crush for you, dude.
Peter Roth
Probably.
Host
I think you can land a lot of clients because you already have the track record, which is the tough part. You built the business out. You got proven companies you've worked with. Y. You know, that's the hard part. The email part's easy.
Peter Roth
Yep, yep, you're absolutely right.
Host
Yeah, definitely run that up. So you basically approach these companies and you help them build a call center so they could sell their services more.
Peter Roth
I don't even approach them. They come to me word of mouth. Some would, but. Yeah, yeah, yeah. Mostly just word. Oh, and you know, talking to guys like you.
Host
Yeah.
Peter Roth
You know, so I mean, thankfully now I'm in a place where I don't really have to do too much advertising really anymore. I do very, very little of it. So now, you know, most people just kind of tend to find me through the usual Channels and through reputation and through treating people right and, you know, not screwing up too bad here. You know, just. You know, just treat people right and be committed to their success. You know, I always say the same thing. Relationships are number one. Right. Like, if you go through life where the relationship is the most important thing, the money will always follow suit. Yeah, right. People will throw money at you if you bring them more money. Right. How hard is that? All right. If I make you more than I charge you, you'll never stop giving me money.
Host
Yeah. So just provide a good value.
Peter Roth
Yeah, there you go.
Host
Try to get a service.
Peter Roth
That's the basis.
Host
People overthink it.
Peter Roth
That's the basis of a sale. A sale is like, if value exceeds price, a sale is made.
Host
Yep, that's it. Yeah. If you can help people make more money, it's always the easiest thing to sell. Yeah. Right. Because your numbers will talk for themselves. Your. Your history will speak. Yeah, I agree, but people focus on the wrong things, I think.
Peter Roth
Well, I think when you're younger, you generally tend to do that. Right. Because you need the money real bad. And, you know, I think maybe this comes from a place of. I don't want to say privilege, but maybe that's the best way to put it. But, like, maybe it is coming from a place of privilege and. Or just maybe accomplishment, where when you're younger, you don't have the fortune of being there yet, necessarily. And so you're still. You have to put food on the table. And desperate people do desperate things, and unfortunately, they're generally not good.
Host
Right.
Peter Roth
And so when you resort to desperate measures, then we all know where that leads you. So then you get to the point in your life where you've already built those relationships and you're not chasing money anymore because you're already living somewhat comfortably now. You can really just focus on the core value of what makes you a good human, which is just being a good goddamn human. Just don't be a dick. Right. And everything will be basically fine for sure.
Host
When did this start taking off for you? Have you been in the call center industry for a while?
Peter Roth
Not selling them the way that I do now? So I got into the call center space kind of by accident. I sort of fell into it because I was running a sales. A large sales organization in the world of solar. Rip Solar.
Host
Yeah, that was. That was a bubble, huh?
Peter Roth
I mean, it's. It's still there, but it's. It's definitely. It's. It's.
Host
There's only so many roofs in the Roofs in the world, right?
Peter Roth
Well, no, there's. Well the funny thing is that's not the problem. It's not, it's not the market.
Host
Oh, really?
Peter Roth
Problem? It's the, it's the value. It's the, it's the percept. I was on stage in Austin last week and I was talking to a room full of people and I go, you know how many people here, it was a home services based event and I said, how many people by show of hands here are in solar? And quite a few people. And so they raised their hand. I was like, so you guys will know exactly what I mean when I say this. But I go, if I was standing, if I was sitting in a room full 100 random people, not business owners, just random people. And I, it was kind of one of those free flowing, conscious. What's that term where you just, I say a word and then you say word back. What's that? You know what I mean?
Host
I know what you're talking about.
Peter Roth
Right. So if I said the word solar, there's a really strong chance about a third of you people in this audience right now would be like, solar is a scam. Right. It's like a third of the audience would yell back now if I did the same thing and I just said air conditioning, ain't no one going to be like air conditioning.
Host
No, I know a single. Right.
Peter Roth
There's your problem, there's your problem with your industry right there.
Host
The bias.
Peter Roth
You guys, you guys screwed it for yourselves. Now you get the delaying it, you.
Host
Know, because they over promised like, oh.
Peter Roth
They did all kinds of, There was all kinds of scammy going on.
Host
Yeah.
Peter Roth
So I mean I could talk about it for all day, but there was all kinds of scammy going on. So I, I still do work with a lot of solar companies, just not as many anymore. So now I work, you know, I love home services. That's just kind of an industry that I sort of fell into by.
Host
Roofing's a good one.
Peter Roth
Roofing is great. I like H Vac. H Vac is my favorite maybe because I'm partial to. Because I used to own an H Vac company for a long time. Also a crazy story. But so, you know, now these companies just kind of find me, you know, because I talk to a lot of them on a daily basis and they all want to be in more homes and they all want to talk to more homeowners and they all want more business and they all don't think about call centers. Yeah, this is kind of a new thing.
Host
Yeah. It's not like the sexy lead gen method. Right. They want to be, they want to be running ads and doing like. Yeah, videos.
Peter Roth
Yeah. Everyone still thinks about digital media, you know, is their primary source of marketing, which is great. I'm not, I'm not anti digital, anti digital marketing. I'm all for it too. But like, I think that's, you know, like now we're seeing a big resurgence in, in traditional media coming back, you know, tv, radio, mailers, all that kind of stuff. Because that's what happens when you ignore something for a long time.
Host
Yeah.
Peter Roth
It starts working again because it's, it's no longer saturated with a bunch of scammy offers. So now it becomes once again revived with energy and is now now a viable resource.
Host
Yeah.
Peter Roth
So that's why mailers are now working again because people are like actually open and like, oh, I haven't received a mailer in a long time. Let me actually open this one.
Host
You know, I do open a lot of mailers actually.
Peter Roth
Isn't that interesting? But 20 years ago you probably didn't know. 15, 20 years ago you would, you know, it was piled up because that's what all everyone did.
Host
Yeah. Yeah. They're getting good at making them appealing too.
Peter Roth
Yeah. But now the equivalent is Facebook ads.
Host
Yeah.
Peter Roth
Right now that's the equivalent of a mailer. So it's like, isn't that interesting how the tables have turned, learned?
Host
Yeah. Right.
Peter Roth
Like now it's Facebook ads because those are super saturated and with a ton of scammy offers. So now people aren't paying attention to that. So now they're back to the old school stuff.
Host
Call centers have been trued and tested, I feel like, for sure, you know, for a long time.
Peter Roth
Right? For sure.
Host
Yeah.
Peter Roth
They'll never even, you know, like Ryan Panetta. Love you, by the way. Even like Ryan Panetta's like anti call centers and I'd love to, I'll chat with you one day, you know, but he's, you know, he thinks it's a dying art, you know, he thinks it's a dying channel. And I, you know, totally disagree. But yeah, there's, there's, there's a huge opportunity, I think, for companies, you know, or it's actually, you know, we work with like fundraiser, you know, like a lot of fundraisers and charities and stuff like that. And that's a huge new area that we're about to crank into, is kind of the whole charity side of thing and fundraising smart. Because it's the same Thing. Right. It's just.
Host
They need more donors.
Sponsor Voice 2
Right.
Peter Roth
Just cold outreach.
Host
Yeah.
Peter Roth
And again, they're not used to it. So once what was old is now new again. So now there's a huge opportunity in that space.
Host
That's smart. And they got massive lead lists too, I bet.
Peter Roth
And they're really good at that kind of stuff. They already. Oh, yeah, they already have that.
Host
Dude, I donated, wants to, like save the children. Not to put them on blast, but I got a mailer. I get texts, I get emails. Yeah. Like once a week at least.
Peter Roth
Isn't it interesting how good of a business they run, though? Can you imagine, like, if most businesses ran a business like that where everything was so methodical and so well thought through. Through, like as soon as someone became a client or a donor or whatever that they immediately became enrolled in this chain of events.
Host
Yeah.
Peter Roth
And isn't that interesting how so, how amazingly skilled they are at it, even though they're technically not for profit.
Host
Yeah, it is very. You got to appreciate that because it's hard to gain a client, but to keep them, you know, of course it's even harder.
Peter Roth
Of course.
Host
Yeah. So you want to make them happy and to do that over decades is.
Peter Roth
And that's. It's interesting you brought that up, the whole thing, because that's what I'm seeing, like, in the H Vac space. I don't want to keep, you know, drooling about H Vac, but, like, that's one thing that I noticed about H Vac, where those guys tend to ride on their laurels a lot because H Vac is a little bit unique as opposed to like a lot of other business types, even just. Even within the home services space. So, like, anyone who's watching this stuff, like you're in roofing or you're in solar or business like that, where it's a. Where your lifetime value of your client is kind of like a one and done thing. Pay attention because you're probably are going to agree with me on this that you always are struggling because you always need a new client like you. You always need to replace your clients with a new one because as soon as they buy from you, they're done.
Host
Right.
Peter Roth
They've already made their once in a lifetime purchase from you. Because how many roofs are you going to buy in your life?
Host
Yeah.
Peter Roth
How many times are you going to get solar in your life? Right. It's a one and done shout out.
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Peter Roth
H Vac companies are like that. They have a very large pipeline of existing clients whose always breaks. Smart. Right. So for them it's easy. In other words, they're also kind of a spoiled because they don't really have to go out and get new, drum up new business all the time because they could theoretically just survive on their existing book of business.
Host
Wow.
Peter Roth
But therein lies the problem because then.
Host
They get lazy, they get complacent.
Peter Roth
They get complacent?
Host
Yeah, because you got to replace your unit every 10 years and you probably have to repair it like five times. Right. In between.
Peter Roth
But that's what's so interesting about like the solar guys and the roofing guys is they're hustlers. You know, they got that hustler mentality because they have to, because it's a one and done thing. So they got to go get a new customer every damn day if they want to. They want to eat. So they bring a unique skill set to the table. Whereas, like these H Vac guys tend to get a little bit complacent. And so I like opening up their eyes. I like showing them like, hey, I'm, I'm glad you guys are doing well. I mean, good for you. Kudos. But like, do you realize how much money you're leaving? Yeah, like how much more business you could be doing?
Host
Damn.
Peter Roth
If you just adopted this different mentality of like sink or swim.
Host
Yeah, you're making me want to get in the H Vac business.
Peter Roth
It's, it's, it's a really good.
Host
I think with the rise of AI it's heading back towards brick and mortar, like blue collar work.
Peter Roth
You know, I was talking with Bradley about this very same subject exactly one month ago. That was literally the nature of most of our podcasts.
Host
Exactly.
Peter Roth
About how, like, AI is obviously taking over most of the world, but how it's also protecting and kind of sheltering certain corners of it, which very. You go back and you read the comments on our podcast was all sorts of people just blasting and going, what are you talking about? In China, there's a robot for this and a robot for that. And yes, you know, Flamer guy on. I get it. I. I agree with you. There are, of course, robots that can do all kinds of stuff, but, like, let's also be realistic about this sort of thing. Like, you know, when is it realistic? When a robot will come into your house and replace a complex machine, like an H VAC system? Like, 20 years, bare minimum. I mean, who knows? Yeah, who knows? It may be with the rise of, like, actual autonomous robots, like, fully autonomous robots. Fine, I'll give it to you then. But you know what? When that happens, we're all right. Like, we're all. We're not gonna be having this conversation. We're gonna be having a very different kind of a conversation from a bunker.
Host
I mean, I'm already preparing, and I think podcasts will be one of the last to go, but I still think it's a threat because I'm listening to AI Joe Rogan episodes with him interviewing dead people, and it's damn good. It's nuts. Like, most people cannot tell. That's AI.
Peter Roth
I know, it's creepy.
Host
Yeah, it's creepy for sure. I get videos every day now. When I'm scrolling, I have to literally zoom in. It's not good now.
Peter Roth
And that's today. Like, what's even six months or a year from now? That's it. You won't be able to do anything. You won't be able to differentiate at all. But, yeah, that's. But the point of this conversation is, like, home services are, you know, about as shielded as I suppose any industry can be.
Host
Yeah. Compared to other stuff, I'd say they're. Yeah, they're sitting well. Yeah.
Peter Roth
I mean, lawyers, for sure.
Host
Oh, they're done.
Peter Roth
Scary.
Host
No, they're done. I talk to lawyers at least weekly about this, and they don't hire paralegals anymore.
Peter Roth
Yeah.
Host
They just use AI.
Peter Roth
Yeah, but what about. What. It's coming. I mean, like, Jesus, how many. How many things have I gone to for chat? Gbd? How many Things have you you gone to.
Host
I just put my blood work in yesterday. I mean I'm getting health advice now, so I don't need doctors. I get legal advice now. Yeah, I. I would only need a lawyer if I have to go to actual trial, I think pretty much. You know what I mean? Otherwise I think I'm pretty good.
Peter Roth
Yeah, yeah, pretty. I agree with you. So yeah, home services companies I think are in a unique position where like I said, until we have fully autonomous robots, which I don't think is going to be anytime in the near next. Probably not in the next. Least for another 20 years or so.
Host
Yeah.
Peter Roth
But yeah, so I mean here we are.
Host
Drivers are done. There's already in Vegas. They're spreading everywhere now. These self driving cars.
Peter Roth
Yeah, my first. Who just like Wayo.
Host
Yeah. And Luke is another one.
Peter Roth
Okay.
Host
It's like the square one. I don't know if you've seen that one. Yeah, yeah. Drivers are done.
Peter Roth
That's. It's like one of my most watched Tik Tok videos.
Host
Oh really?
Peter Roth
Me getting into a wayo.
Host
Yeah, I got in one in San Fran and I. It was weird.
Peter Roth
It was super weird.
Host
It was weird.
Peter Roth
But I was a little nervous.
Host
I'm like, yeah, that's the future though.
Peter Roth
Quite nervous.
Host
I mean, to be honest, it's probably safer than an Uber though.
Peter Roth
Well, you know, it's. Well, yeah, I'm sure you're right. I'm sure you're right. But did you see that video of some random way. I don't remember where I was in the country. This is just like two weeks ago of some waymo like wandering around a golf course.
Host
No way.
Peter Roth
Totally got screwed. Totally just got lost on a golf course. Wow. Just like just doing 20 point, 20.
Host
Point turns on someone might have green.
Peter Roth
That's hilarious.
Host
There was one where some guy got stuck. It was doing like a loop. He had to call them and have to manually shut off the car. Which it's kind of creepy that they could do that too.
Peter Roth
But.
Host
Yeah.
Peter Roth
Yeah. Well I. I actually did hear that they do have a team of people who are monitoring like you know, hundreds of them at the same time.
Host
Yeah.
Peter Roth
Just in case something goes haywire.
Host
Yeah, I would hope planes will be. Yeah, planes will be next.
Peter Roth
Yeah. That's freaky. But no, it makes perfect sense. I mean because we have unmanned drones doing everything.
Host
I mean what's the difference? Yeah. Most of the flights I've talked to pilots are. Most of the flight is already autopilot for sure. They're just there to make sure doesn't go wrong. But yeah, dude, futures here, having kids now, you got to really prepare them to learn some skills that can't be replaced easily.
Peter Roth
I know. Like, I've got a daughter who's in college right now and I'm having to have this conversation with her on a regular basis. Like, be careful with what you do because I mean, it's coming for you.
Host
What is she majoring in?
Peter Roth
Well, now she's in marketing.
Host
Okay.
Peter Roth
She's in market.
Host
That's going to be hard to replace that.
Peter Roth
I. Well, actually, I don't know. I mean, I could go on. Depends what, you know, what aspect of it.
Host
Yeah, like, I went on ChatGPT and got marketing advice for the podcast and.
Peter Roth
It was pretty good.
Host
It's. It was pretty solid.
Peter Roth
It's. Look, I, you know, I follow quite a few, you know, pretty high level business coaches and I think the ones who are honest, the ones who aren't just looking for a quick buck, they will come out and just straight up come out and say now it's like, hey, you don't need a coach anymore. Just get the pro level chat GPT.
Host
Yep.
Peter Roth
And just start talking on a regular basis.
Host
It's that good. Yeah.
Peter Roth
And just tell it what you really are trying to accomplish and just say, act like a high level business coach. Y there. The honest ones will say it. You really don't need to be giving us your money anymore.
Host
I just saw Ryan Stuman talk about this.
Peter Roth
Bingo.
Host
Yeah.
Peter Roth
Hi, Ryan. Yep, that's exactly.
Host
He said he paid not to put them on blast, but he paid Patrick by David and Dan Martel for coaching.
Peter Roth
That's right. We saw the same post.
Host
Yeah. He said AI was 10 times better.
Peter Roth
That's right. Well, there you go.
Host
And those are two of the top business guys in the space.
Peter Roth
That's right. So. Yep.
Host
Yeah. I guess with marketing you got to really niche down. Niche down and figure out how you can kind of do that. Yep.
Peter Roth
But that's so funny.
Host
Yep.
Peter Roth
We read the exact same post.
Host
That's exactly where I tried going to Rutgers for marketing.
Peter Roth
You tried what?
Host
Going to Rutgers for marketing. When I was in college, I didn't make it.
Peter Roth
I went to Syracuse.
Host
Oh, yeah, yeah. Good old Syracuse. You guys had a good basketball team.
Peter Roth
I don't watch sports at all.
Host
Oh, you don't know.
Peter Roth
It's so. I was such like an alien and an alien planet when I was there because I was like the only. I was like this like good little Jewish boy. I actually wore yamaka.
Host
Oh, you Wore the thing for the first year. Dude, I will never forget. I played a basketball team and they all had them. During the games, I was like, what is this? I never saw that growing up.
Peter Roth
Like, Yeshiva university or something.
Host
Because Jewish. It was. I don't know.
Peter Roth
Yeah, I can't imagine who else.
Host
They all walked in unison. It was. It was impressive.
Peter Roth
That's fun.
Host
It was really impressive. I'll never forget that.
Peter Roth
But, yeah, dude, I was, needless to say, not the popular one.
Host
Yeah. Huge introvert.
Peter Roth
No, not at all. It was just, like, I came from. My parents thought I was, you know, not doing well in high school when I was a kid, and so they sent me to this, like, little private Jewish high school, and as a result of, you know, dating some Jewish girl inevitably just rubbed off on me. So now I became, you know, a very. A very observant Jew.
Host
Wow.
Peter Roth
I just didn't last very long. Yeah.
Host
Damn.
Peter Roth
Yeah.
Host
So you were a little rebellious growing up, huh?
Peter Roth
No, I wasn't bad.
Host
No.
Peter Roth
Honestly, God. I mean, compared to kids now. Jesus. Oh, man, I was like a saint.
Host
Don't get me started.
Peter Roth
No, I mean, I was like. Other than, I think breaking into a few cars and smoking some weed, I was. I realized that first one makes me probably sound pretty bad. Yeah. But other than that, no, I didn't really do anything all that bad.
Host
Yeah. So I used to smoke with one head, looking this way. It was illegal in Jersey, of course.
Peter Roth
Oh, that's for me.
Host
Yeah. I had so much paranoia smoking weed in Jersey. Now it's legal. Times have changed, man.
Peter Roth
Well, I'm from Colorado. It's like we kind of.
Host
You were the first state, like, led.
Peter Roth
The change for that.
Host
I used to fly there just so I could feel safe smoking.
Peter Roth
Are you serious?
Host
Dead ass. Because when you're. No, I don't. I don't anymore. Now there's a lot of studies against it. Not to, like, scare you, but.
Peter Roth
No, I mean, good, because I don't.
Host
Yeah, no, you don't anymore.
Peter Roth
No, no, no, I'm not a fan.
Host
Yeah, I'm not. I'm actually not a fan. No, I. I used to fight with my mom about it, but she was right.
Peter Roth
Well, I just get lazy and tired and paranoid and hungry.
Host
Same, all of that.
Peter Roth
I'm like, I don't need help in any of those departments, you know? Like, I don't need any help eating more food. I don't need any help feeling lazy. I'm like, geez, I can just do that on my own. Yeah, I really don't need any assistance, man?
Host
Those late night munchies eating the worst food.
Peter Roth
Yeah, I'm cool. I'm all good.
Host
Plus, the is so strong now. Oh, my God.
Peter Roth
Yeah, no kidding, man. Because, yeah, when I was a kid.
Host
It was like, it was bad.
Peter Roth
Not that big of a deal.
Host
You would barely get high.
Peter Roth
Yeah, you can smoke on a whole joint now. It's like you take one hit and you're contemplating, like, whether going to the er. Yeah, yeah, exactly. Should I call an ambulance?
Host
I've eaten inedible. And I thought I was dying. I literally was calling people. Have you ever had an edible?
Peter Roth
Oh, yeah, a few times.
Host
Oh, my.
Peter Roth
I just. I just don't like any of that shit because I just hate the way it makes me feel.
Host
You're not in control anymore?
Peter Roth
No, I hate the way it makes me feel.
Host
Yeah. I don't even drink anymore.
Peter Roth
Really. I have stopped drinking almost. Almost entirely. But then again, I'm one of the few guys who openly says that he takes Ozempic, so I have no problem.
Host
At least you own it.
Peter Roth
Yeah, I don't know.
Host
So you. Were you a lot heavier than you are now?
Peter Roth
Yeah, I probably lost almost 50 pounds.
Host
Holy. Yeah, you got to get out of the call center, man. You're sitting down all day.
Peter Roth
Yeah, no, it's just genetics. That's just who I am. But, yo, I'm a huge fan. I'm like, hey, you know, for whatever. Whatever works for. Whatever works for you.
Host
Yeah.
Peter Roth
You know, some people are like, you know, you don't put in the work.
Host
I was like, do you lift? Are you active?
Peter Roth
I do. No, I do work. And the funny thing is, like, it's made me a healthier person because it. Because it gave me that boost. Right? Like, it. It kind of started pushing the momentum in the right direction. So, like, now I'm healthier than I was before.
Host
Nice.
Peter Roth
And, you know, whoever talks about it, it's like, I do whatever you want, but, like, I would much rather take whatever potential risks that may come out of it. Even though all they're finding is more and more health benefits, like, on a daily basis, it seems like they keep coming out.
Host
It's hard to argue with peptides.
Peter Roth
Well, peptides, too.
Host
Well, Ozempixapeptide. Yeah, it is.
Peter Roth
Yep. Yep. But, like, it seems like there's more. And in my mind, whatever benefits I get from having dropped 50 pounds way outweighs whatever risks may come associated with that.
Host
Makes sense, right?
Peter Roth
Like, because you cannot argue that being 50 pounds heavier is just a terrible idea. No matter how you cut it.
Host
Yeah.
Peter Roth
Like, that's always just a terrible idea. Yeah. And then on top of that, it's completely destroyed my desire for alcohol.
Host
Really.
Peter Roth
So I. Not that I was, like, a huge drinker before, but I would probably drink two to three drinks a day.
Host
That's pretty.
Peter Roth
Without fail. Every single day now it's like two to three drinks a week.
Host
Okay.
Peter Roth
Once a week. If I go out with my wife, that's the only time I drink.
Host
That makes sense.
Peter Roth
She thinks I'm boring. I do love you, but, yeah, she thinks I'm boring now because I don't drink anymore.
Host
Oh, she's still pounding, huh? No, she's not.
Peter Roth
No, that makes her sound really bad. No, that's not true either. But no, she's like, you know, she still likes to, you know, have fun with me once in a while.
Host
Yeah.
Peter Roth
I just don't feel like drinking. You just like, you're boring.
Host
I was at a point where I couldn't have fun unless I was drunk when I was younger, so I know what you're talking about, you know?
Peter Roth
Yeah, I get it.
Host
But now I'm the sober guy, just drunk dding.
Peter Roth
So you're totally done with drinking?
Host
I'll drink. Like, I'll. I was just on my honeymoon. I had a drink, but I'm not blacking out anymore. You know what I mean?
Peter Roth
That much?
Host
Yeah. I used to go hard.
Peter Roth
Okay.
Host
Yeah. I was. Life at the party in high school.
Peter Roth
Okay.
Host
I was like. They called me tomato face because I'm allergic to alcohol, so you know how Asians get really red? Yeah. Yeah. That's an allergy to alcohol.
Peter Roth
Oh, okay.
Host
Yeah. So half of Chinese people, I think, have that gene break.
Peter Roth
Okay. I didn't even know you're Asian.
Host
Yeah. Half Chinese.
Peter Roth
Okay.
Host
Yeah. It's tough to tell with the curly hair and the height. Yeah, right?
Peter Roth
Yeah. Yeah, that's true.
Host
But, yeah, dude, I'm done. It's not worth the. How long.
Peter Roth
How. When did you stop?
Host
When did I actually stop? Stop? Probably like four or five years ago.
Peter Roth
Oh, it's been a while.
Host
Yeah.
Peter Roth
Do you miss it?
Host
No, not at all.
Peter Roth
Yeah.
Host
Because the next day. Shot.
Peter Roth
Yeah. Yeah.
Host
You know.
Peter Roth
You know, you're young as hell. Can you.
Host
But that's. My generation's not drinking. Have you looked at the stats on this?
Peter Roth
Oh, I know.
Host
Yeah. Liquor companies are struggling.
Peter Roth
Oh, I know that. Oh, that. That plus all the GLPs, you know, the weight loss, drugs. Yeah, because weight loss drugs, absolutely just crush. Like. I was just saying, they just crush Your taste for desire, for alcohol or really any drugs. Really?
Host
Most drugs, yeah.
Peter Roth
So you combine those things, you know, two things together. Like, I'm. No, I'm shocked. Shocked to see that bars are in business now. For real shock. They're not just shutting down.
Host
Well, I know they're struggling. Oh, yeah.
Peter Roth
I'm really thankful that it wasn't, you know, I was around before.
Host
You've worn a lot of hats this whole.
Peter Roth
Yeah, yeah.
Host
What's been your favorite business to own other than the call center?
Peter Roth
I mean, the. The bar was fun. It's a bar. How can it not be fun?
Host
Sure. You got a lot of stories.
Peter Roth
Yeah, yeah, there's a lot of stories. I mean, it's a bar. Like, how could it not be fun?
Host
Yeah. Were there fights there every night?
Peter Roth
No, it was. It was a clean. It was a nice. It was a high end. It's like a cigar bar. It was a high end cigar bar.
Host
That's my type of scene. A cigar lounge, something like that. I don't like the crowded, like, younger crowd bars.
Peter Roth
It was like. What's that place in Resorts World?
Host
Oh, eight Lounge.
Peter Roth
Yes.
Host
Yeah, that's my Saxene.
Peter Roth
Yeah.
Host
Calm.
Peter Roth
It was like that.
Host
High level people. Yep, yep.
Peter Roth
And then we had like DJs, like on Fridays, you know, but it was kind of like a lounge. It was a lounge scene.
Host
That makes sense.
Peter Roth
That's what it was like. Yeah. So, I mean, that was super fun, but from a business perspective, I'm so glad to be out of it.
Host
Yeah.
Peter Roth
It was not any.
Host
Brick and mortar is tough, right?
Peter Roth
Any. Well, there's that. And then it's like, you know, people who work at McDonald's, you know, they can't even like, handle the smell of fried foods anymore. Yeah, that's. That's me with like the smell of the back bar. Like, like smelling like a dishwasher. Our dishwasher. I gag. I like. I gag.
Host
Yeah, I'm sure that smelled terrible. Yeah.
Peter Roth
And it was a smoking bar. So like, then you combine the smell of like stale beer with ashtrays. Oh, am I making you hungry?
Host
Now I know why I don't see too many of those mixed. Yeah, yeah, yeah. Usually it's just one or the other cigars.
Peter Roth
I was like the last cigar bar in the state of Colorado.
Host
Oh, wow. They got rid of them all.
Peter Roth
No, they didn't get rid of them all, but they just grandfathered them in. So you didn't exist before. God. Grandfather.
Host
Yeah. Because you need two different licenses.
Peter Roth
So now. Yeah, the liquor and the. And the cigar. So now they're just, you know, the couple that are left. That's it.
Host
Damn.
Peter Roth
Yeah.
Host
Yeah. I don't know if I'd ever do brick and brick and mortar. There's too much logistics with it.
Peter Roth
It is. But I mean, now you see this like, huge, you know, this huge resurgence now with, you know, the Cody Sanchez is of the world and.
Host
Yeah.
Peter Roth
And even the, you know, the Hormozis of the world that are, you know, pushing and you know, the, you know, these guys who are pushing the, you know, boring business, you know, model, you know, which I agree, you know, from an entrepreneurial perspective, I think that there should be more attention paid to because everybody wants the sexy business. And like anything else, you know, when that gets saturated, well, you know, there, there goes that thing. But the boring business model, look, I mean, look, I'm in home services, right?
Host
Yeah.
Peter Roth
That's about as boring as it gets. And I think it's just like, you know, it's a young thing.
Host
Right.
Peter Roth
You know, people watch, you know, Shark Tank or whatever and they just see, they get inundated with that idea that it's not a real business unless I somehow become the sexy face of that business. It's not a real business unless if it makes me insta famous. Right.
Host
Yep.
Peter Roth
And the fact of the matter is, like, that accounts for like a very small.
Host
Yeah, that doesn't happen.
Peter Roth
It's a very, very small percentage of businesses that are like that. Most of them are really quite boring.
Host
And on Shark Tank, you're only seeing the highlights also.
Peter Roth
Well, you're only seeing the businesses that are TV worthy. Only seeing the businesses that those producers know will keep viewership.
Host
Right.
Peter Roth
Interested.
Host
Because there's a lot of people that go on and it never airs.
Peter Roth
Oh, for sure. Because they're just too boring.
Host
Yeah.
Peter Roth
You know, there's like, you're not going to see roofers on their companies on there. It's never going to happen. This is not. Not that exciting for tv.
Host
Yeah.
Peter Roth
So no, I think that's this. I think that people should be going back, you know, look, from a business owner's perspective, like you just said, you know, there's a lot of problems obviously with brick and mortar built, you know, businesses. Right. Just too many buttons to push and levers to pull. I agree with that model, but not if you play your cards right. Like, you know, the whole, like laundromat model. Right. Like, there's plenty of people who are, you know, gazillionaires off of just running laundromats.
Host
Yeah.
Peter Roth
What a cool business model. You know, like you do nothing. Like you don't have to step foot into your business almost or really ever.
Host
Yep.
Peter Roth
You know what? What? That's a great model. I mean, it's as unsexy as it gets.
Host
True. Yeah. There's people that own five McDonald's and they're making million a year.
Peter Roth
Sure.
Host
You know?
Peter Roth
Yeah, for sure. There's. I was, Remember who I was talking to just last week? Guy who owns like 80 something McDonald's. He's never stepped foot into any one of them.
Host
Wow.
Peter Roth
No, he's never st. That's crazy.
Host
Not one of them. Yeah, I, I'm of the belief, like I ran boring businesses to initially build my capital. You know, I did E. Commerce drop shipping. Boring stuff. And don't, don't miss that too much. But I'm at the point now where I want to have fun and have purpose and meaning.
Peter Roth
Good. Well, look, I mean, ultimately a business can only succeed if you love what you do.
Host
Right?
Peter Roth
Right. I mean, if you're starting a business just for making a few bucks, I mean, good luck. Luck. That's really hard. It can happen. I think once you've reached a certain level of maturity in your life, that you're just coming at business from an investor approach. You know, once you're coming at businesses, just. I'm just here to put the money in and get the money out. And this is just a glorified ATM machine to me. But because you already have that skill set in place and you're not walking into this business totally unprepared, going, how do I run this?
Host
Right.
Peter Roth
I've never run a laundromat. That would be a huge problem. Right. But if you're coming at this from an investor approach because all you've already built your way up, you know, business acumen to that point in your life and you know the fundamentals of business and you know how to run them and you know how to delegate things, then by all means, then you can do whatever the hell you want. Right. The world's your oyster at that point. But if you're young, then I think it's a terrible idea if you're young. You have to start with what you love because you don't have the knowledge base. You still have to build up that knowledge base so that you can become one day that. Hands off.
Host
Yeah, yeah. You gotta fail first.
Peter Roth
Who can just kind of throw money at things because he knows like this thing's going to work. Cool, let me throw some cash at that. And let me throw some cash at that and watch the dividends pay off.
Host
Right.
Peter Roth
But that takes time to get to that point in your life.
Host
Yeah. It's tough to learn that just through.
Peter Roth
You can't. There's no books. You don't think so there's no books.
Host
How to invest or.
Peter Roth
No. There's no course or books. No. That takes. You have to fall down a hell of a lot. You have to fall down a lot. Or you have to be a savant. I mean, right. Sure. Maybe there's one or two, you know, business savants out there that have already understand that model, but I think you have to have been in the business world a long time and have failed.
Host
Yeah.
Peter Roth
Not saying bankruptcy. I'm not saying, you know, shut your doors and, you know, lose your house. I'm not saying that. But everyone fails. Right. I mean, that's the basis of really running any successful businesses. The failure that gets you to that point. You had to have failed so many times because with each failure comes a learning lesson. And coming out the other side healthy, you had to have. Have accrued enough of those failures in order to just be able to look at any business model. Go. I already know exactly what I'm going to do. I'm going to fall down. I know exactly what that fall is going to look like. I know how I'm going to get up. I know I'm going to fix it. And it'll be done in 24 hours and boom, I'll come out on the other side.
Host
Yeah.
Peter Roth
Cranking money out of this ATM machine.
Host
Yeah. Statistically, I think you're correct. Because hedge fund managers have not outperformed the S&P 500. I think 80% of them are reporting lower gains.
Peter Roth
That's right.
Host
And these are the best investors, quote, unquote.
Peter Roth
Right. Investors who have zero operational skill experience. Zero operational skill set. They come with a Harvard degree, but they don't actually know how to run a real business.
Host
Yeah.
Peter Roth
They've read a lot of books.
Host
And then they take a fee of your gains when they get less than that.
Peter Roth
Well, there's a business, but that's their business. That is their business. Right. Their business is between the lines. That's their business. It's not operating the actual end, you know, it's not operating the actual business itself. It's. It's how to capture money in between. That's their business. And good for them.
Host
Yeah. What have been some of your favorite investments?
Peter Roth
I don't invest in anything but myself.
Host
Oh, yeah.
Peter Roth
I don't I mean, that's not entirely true. I do now put money into like, I work with a couple real estate investors. You know, I kind of fund some of their projects.
Host
Private money lending.
Peter Roth
Private money lending.
Host
Yeah.
Peter Roth
Yep, exactly. That's really about the only area for the most part now where I'm really kind of deploying capital into something that isn't my own. Because where am I going to get the kind of returns that I can produce?
Host
Yeah. You're getting 15 on that, right? 15. Yeah.
Peter Roth
PML. More than that.
Host
Really? Wow. They're giving you more than that.
Peter Roth
Yeah.
Host
Holy crap. Yeah. So they're fixing and flipping quick.
Peter Roth
Yeah, well, just high volume.
Host
Got it.
Peter Roth
High volume with just quick need for cash.
Host
And that's still working right now, that strategy. Interesting.
Peter Roth
Yeah.
Host
Because I thought the real estate market was toasted.
Peter Roth
Depends where you're operating. And you know, like, like right now they're just buying, you know, the buying properties with cash.
Host
It's a buyer's market right now. Right.
Peter Roth
They're using PMLs, you know, to buy. To buy these properties with cash. So it came down. But otherwise, no, I don't, I don't, I don't. You know, I mean, cheers to Ryan Stuman. I was just talking with him and I, we were just chatting about, you know, this exact subject about where to deploy capital.
Host
Yeah. Because he's been screwed. He's in like four FBI cases from his investments. Oh, well, I don't know if you knew that, but he's been posting about it.
Peter Roth
Maybe that's, maybe that's why he was sharing this information. Probably the exact, this exact same subject. And he was taught, you know, I was like, hey, what kind of things are you investing? And he's like, I don't touch now except for stocks.
Sponsor Voice 2
Yeah.
Host
I'm like, wow, I can't blame him. He's lost millions investing in. Yeah, yeah, I get it.
Peter Roth
You get burned enough times and I've.
Host
Been burned a few times. I'm. I was not doing enough due diligence. So I'm just take accountability honestly. And I think that's important when you're investing in stuff, not to put the blame on other people for failing for sure. So. But it happens, right?
Peter Roth
Yeah.
Host
We've all lost money on an investment.
Peter Roth
But to me, back, to answer your question, I think anyone who's listening to this, and if you're, you know, if ultimately all day long, I would still say there is. You're never going to get a better return on your investment than agreed 100 think of you.
Host
I'll buy books, I'll buy courses, whatever.
Peter Roth
Just keep putting money into you.
Host
Yeah. No one's always going to outperform you because your brain is what makes you.
Peter Roth
Money, because, I mean, you're going to always give yourself better returns all day long.
Host
Yeah.
Peter Roth
I mean, look at what you. Look at this empire that you built for yourself.
Host
Yeah. Invest in the equipment, invest in what's your roi.
Peter Roth
Every time you put a buck into this thing, it spits out what. I mean, I don't know if you've.
Host
Ever done the math, but it's crazy.
Peter Roth
Probably spits out 100, you know, for every dollar you put in or something close.
Host
Something close to that, probably. Yeah.
Peter Roth
Can you. You can't replicate that.
Host
No. And I spend 20 on a book. The ROI is actually insane.
Peter Roth
And, you know, I was actually listening to Hormozi about this, and it was another YouTube channel called the Hamptons, which is a very interesting channel.
Host
Is that Sam Parr's podcast or.
Peter Roth
No, I don't think so. It's a community for, like, founders.
Host
Yeah, that's Sam's community. Yeah.
Peter Roth
Yeah. There's. He's done some really, really interesting studies on this. But what they have found is that, generally speaking, once. Once business owners reach a certain level of wealth, they stop caring about producing more wealth. Because you reach a point where it's like, well, I have enough money now. I don't need to keep accruing more. Right now you get to the point where it's like, how do I just keep it? How do I just not put it at risk? Right. And I think that's where they also kind of realize, like, the best return on investment I ever got was myself. Now, if I'm going to try to. And this is where my comment on Hormozi comes in, because he also kind of parrots that same model where he's like, stop trying to look at other avenues to be your primary source of income, because your primary source of income will never. Nothing will ever out produce yourself. Instead, just keep your money safe and do exactly that. Keep it safe.
Host
Great advice. Keep it safe, because we try to.
Peter Roth
Treat our money, risking it. Stop trying to go for home runs. You know, you made a buck, now you're going to go take that buck and hand it over here and get another home run. And then while that's not working for you, you're going to put it over here and try to get another home run.
Host
Yep.
Peter Roth
And then you get screwed with one of those avenues. Instead of doing that, just focus on yourself as your primary source of income, and then everything else is just wealth preservation and that's it. So simplify.
Host
Great.
Peter Roth
And now you've opened up. And now you've opened up mental real estate to once again reinvest back into the bank of yourself.
Host
Yep. I've lost my money twice for the exact reason you're saying. Because I tried to apply my mindset to investing that I had in business.
Peter Roth
Yeah.
Host
I went all in. That's my mindset. When I go on a business, I'm all in.
Peter Roth
Of course, you know, as you should be.
Host
Yeah. Because I'll put the risk all on myself because I'm betting on myself. But when it comes to investments, you can't really do that, you know? Yeah. So that's why I lost my money twice.
Peter Roth
So what was it? I'm curious, you know, what was it? Where. How did it happen?
Host
First time with sports cards, it was a boom in the market, like, probably five years ago, six years ago. I don't know if you saw that. Just overinvested, over leveraged, and I was buying the wrong cards and then lost it all. The market crashed and then built up my net worth back to 10 million with crypto. Lost all of it in crypto. Yeah, crypto crashed. I was investing in meme coins and risky coins. So the volatility on these coins, because they're all coins, you could go down 80, 90 in. In a day, sometimes hours. It's not like panic attack. Yeah, yeah. It's not.
Peter Roth
I would never put my. Like, could you imagine, like. You know, I'm assuming most people who are watching this are business owners. Yeah, for the most part. Like, anyone's watching this. Could you imagine, like, if your business crashed 90 in a day?
Host
That's crypto.
Peter Roth
I'd have to change my shorts. Right?
Host
Yeah. It's terrifying.
Peter Roth
But again, this proves the point. Like, once again, this proves the point that is almost can't happen. Right. If it's your own business, that almost can't happen because you have safeguards in place.
Host
Right.
Peter Roth
And you know your business better than anything else, so you know that just can't happen. So isn't that creepy and crazy that, like, here you were deploying all this money into a particular channel that can just plummet like that? Now I can go the other direction, too.
Host
And it did at first.
Peter Roth
But isn't that just the definition of fucking gambling now?
Host
Crypto is gambling.
Peter Roth
Didn't we just define what gambling is?
Host
Yeah. Outside of the top 10 coins, crypto, I would say, is Gambling. If you're buying anything outside the top 10. Okay. Even, even some in the top 10.
Peter Roth
But you're heavy into bitcoin right now, aren't you?
Host
Ethereum. But I had a lot of bitcoin.
Peter Roth
I don't know shit about crypto, so, like, why? Because I've just stayed away.
Host
Bitcoin is a finite amount. There's 21 million coins never will be made again. And a lot of hedge funds and like VCs are getting into it. So it got up to 120,000 a coin this year.
Peter Roth
Okay.
Host
It's at like 89 as we film this, but.
Peter Roth
So why ethereum? Why, why was that your avenue as.
Host
Opposed more, more risk, but more reward? I guess because it's not the same price like the market cap. Yeah. It's basically gambler. Yeah. Well, when I was younger. Yeah. Now I've, I've, I haven't bought anything new for years. I've just been sitting on what I have. Yeah. Because after you lose that amount of money, you're not going to be.
Peter Roth
Yeah.
Host
But taking the same risks anymore.
Peter Roth
That's it.
Host
Yeah. Yeah.
Peter Roth
You. You go through a traumatic event, a PTSD type event like that.
Host
So as I get older, I don't chase those crazy gains anymore. I'm cool with like 10, 20 a year on stuff I invest in. Well, there you go, you know.
Peter Roth
Yeah.
Host
Which isn't like sexy, but.
Peter Roth
Well, but then what? You can just go right back into real estate.
Host
Yeah.
Peter Roth
Right. And now you can be super, super safe.
Host
Yeah.
Peter Roth
And you get all the tax benefits that come with it too. And all the multitude of other benefits too.
Host
Yeah. Especially now that I'm married and I want to have kids. If I were to lose everything, it's not just me anymore. So I can't just do that again. Ever do that again.
Peter Roth
Yeah. But that's okay. I mean, you're supposed to take risks when you're young. That's.
Host
Yeah. Now I'm glad it happened. I needed it. I needed to wake up.
Peter Roth
Yeah. Isn't that interesting?
Host
You needed it. I thought I was going to be a billionaire off crypto. I needed that humbling experience, you know that.
Peter Roth
Interesting.
Host
I thought I was going to be a centi millionaire. Off selling master in the pandemic. Yeah.
Peter Roth
I mean, every failure and I've had, I mean, I had a failure that was borderline that I had my, you know, catastrophic failure not that long ago. For me it was like, it was about two and a half, two and a half years ago. And it was just one Terrible business decision that I made, which I didn't see coming. Now, of course, you know, to me.
Host
It'S like a, you know, hindsight.
Peter Roth
Yeah. To me it's like a semi coming at me head on now with its brights on how I didn't see it, but. Well, there you go. But, yeah, I mean, I had that. I had that realization and I'm super thankful. And I came back. I came back 10 times more successful from that one event than I ever would have, I think, had I not had that.
Host
Exactly.
Peter Roth
That event put me through such. Not only. Not only was it traumatizing and so obviously there's, you know, huge lessons that came out as a result of that traumatization, but it forced me to buckle down and put aside all my pain and discomfort and buckle down and just say it. I'm gonna do whatever the it takes right now to fix this mess that I just got myself into. And I just buckle down like I never have before in my life. It's like, you know, it's like the stories that you hear from people who have just been quote, unquote, fuck ups their whole lives. Younger people, and they go to the military and that's where, you know, or they go to prison before they find Jesus. You know the classic story, I found Jesus went to prison in. Big surprise. Classic. That was my. That was my finding of my proverbial Jesus.
Host
Yeah, I think we all go through something like that.
Peter Roth
Sure. Yeah.
Host
Yeah. I've never met an entrepreneur that didn't have some similar story to that.
Peter Roth
Really?
Host
I think it's like a rite of passage, honestly.
Peter Roth
I think it has to be like.
Host
You got to have that one fail. I actually met. I didn't meet him, but someone told me he met a billionaire once and he said he doesn't work with people that haven't had a failure before.
Peter Roth
I would. That makes sense.
Host
Yeah. He doesn't become business parts with someone that hasn't had a company like fail.
Peter Roth
And that's one of the things. Right. Like that's part of running a company is like, you have to go through recessions, you have to go through tough economic times. You know, when I started my first business, we. I started it in November of 2001, so two months after 9, 11.
Host
Wow.
Peter Roth
That's when I started my first business.
Host
During a recession. Yeah.
Peter Roth
One of the worst in the entire, you know, history. And so I learned very quickly, you know, like, I didn't know anything else. That was my first, you know, that was my first foray into business was welcome to this storm, you know?
Host
Yeah.
Peter Roth
So. But I'm so thankful because it's like I didn't know any better. I didn't know good times. I only knew this incredibly challenging times.
Host
And that's.
Peter Roth
That's what I got thrown into. So I'm like, I've. And I kind of. This sounds weird, but I wish the same on every aspiring business owner. I wish that they would only start in a difficult down market because there's nothing worse than thinking you're just the smartest kid on the block. Right. There's nothing worse than thinking you're hot because then you will eat a face full of humble pie real fast.
Host
Well, now's the time. Looks like we're about to be in another recession. I know they've been saying that for years, but it actually seems like we're there now. It does, it does.
Peter Roth
And actually the bitcoin crash looks like it's actually a bit of a precursor. It's a bit of a canary in a coal mine.
Host
It actually. Yeah. If you follow bitcoin crashes with recessions, there's a. There's a similarity.
Peter Roth
There's. Yeah. And so.
Host
And real estate, too.
Peter Roth
A lot of economists are saying that it's now it is the canary Nicoma. It is the. The precursor to a big recession about to come. And then that the only thing that's actually been holding that's propping up our economy this whole time has been AI, AI.
Host
If it wasn't for AI, we would have already been in one. Yeah. Easily.
Peter Roth
Yeah.
Host
Yeah. So get ready, guys. Buckle up. It's going to be rough. Few years, maybe a few months. Who knows how long it'll be? But I agree, dude, this was great. Where can people. Do you do coaching or anything? Do you have any products?
Peter Roth
No, I don't do the coaching thing. I just. I just. I help companies. I help companies get more business. That. That sounds cheesy because who. Everyone says that. No, I help. Here's what I really do is I help companies get their sales guys into homes to sell those people stuff. Right. So whether you're in roofing or H vac or even solar, but electrician, plumber, whatever, whatever it is that you do, and especially in home services. But now we're doing a lot of work with real estate agents because this is a, you know, it's the same concept, right. Just call a homeowner like, hey, you want to sell? Yes or no. Right. It's not that hard. And so, you know, now we're helping companies like that you know, generate tons and tons of business using this. What was what was once old is now new methodology. So nice.
Host
So if you're interested in that, guys, we'll link your Instagram for them to reach out to. Cool. For sure.
Peter Roth
Cool.
Host
Thanks for coming on, man. That was fun. Great to meet you. Check them out, guys.
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Host
It helps the show a lot with the algorithm. Thank you.
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Date: December 1, 2025
Host: Sean Kelly
Guest: Peter Roth (Call Center Owner & Sales Expert)
In this dynamic episode of Digital Social Hour, Sean Kelly sits down with Peter Roth, a veteran entrepreneur and call center owner. Together, they dive deep into the present and future of cold calling and sales outreach, confronting misconceptions, regulatory changes, the impact of AI, and the timeless value of relationships in business. The episode is laced with candid stories, actionable insights for entrepreneurs, and reflections on risk and resilience in sales and investment.
Relationships as a Core Business Principle
"Relationships are number one. If you go through life where the relationship is the most important thing, the money will always follow suit." (00:59, 11:01)
Selling Ethically and Successfully
"A sale is like, if value exceeds price, a sale is made." - Peter (01:17, 11:43)
"Because your numbers will talk for themselves, your history will speak. But people focus on the wrong things, I think." - Sean (01:22, 11:48)
AI-Driven Landscape & Regulation
"TCPA banned that in February of 2024. Wow. You can't use AI for cold calling." - Peter (02:43)
"It's actually stronger than ever now... AI actually kind of solidified a place in the world for cold calling." - Peter (04:00)
Strategic, Targeted Outreach Is Essential
"You should always take the surgical approach… If you’re a roofer or whatever business you’re in, think, or talk to ChatGPT." - Peter (05:40–06:21)
Cold Email: Still Thriving and Cost-Effective
“I could go to any major city and get 500 people in a room. No paid ads, all cold email.” - Sean (07:47)
"That's why mailers are now working again. People are like, ‘Oh, I haven't received a mailer in a long time…’" - Peter (15:38)
"I totally disagree… [call centers are] a huge opportunity, I think, for companies." - Peter (16:17)
"Home services are about as shielded as I suppose any industry can be." - Peter (22:25)
Business Wisdom: Stay Focused, Say No
Investment Philosophy
"You're never going to get a better return on your investment than... Think of you." - Peter (41:02) "Just keep putting money into you." - Sean (41:17)
Failure as a Rite of Passage
"I came back 10 times more successful from that one event." - Peter (47:36) "I've never met an entrepreneur that didn't have some similar story…" - Sean (48:31)
Peter helps companies in home services and beyond build effective call centers and sales outreach. To learn more or work with Peter, reach him via [his Instagram as linked in the show notes].
A candid, motivating episode showing that old-school approaches—done right—are not only relevant but essential in today's crowded, AI-infused business landscape.