Podcast
Direct from the Expo with Craig Durr
Hosted by Craig Durr · EN
Direct from the Expo is your front-row seat to the latest innovations shaping the future of workspaces, workplace collaboration, and communication. Hosted by Craig Durr, Chief Analyst and Founder of The Collab Collective, this podcast brings you exclusive conversations with industry leaders—VPs, SVPs, CTOs, and other key decision-makers—right from the expo floor.
Each episode dives into the cutting-edge products, solutions, and strategies that will transform how businesses connect, collaborate, and operate. Whether it’s advancements in AI-driven workplace technology, AV & IT integration, or smart office solutions, this is where you’ll hear firsthand insights from the companies leading the charge.
If you want to stay ahead of the curve and understand the trends shaping the modern workplace, tune in to Direct from the Expo—where innovation meets conversation.
22episodes
Episodes
Newest firstAll episodes
Direct from the Expo at InfoComm 2026 with Cisco
3d ago00:14:55Tap to summarizeOn this episode of Direct from the Expo, Craig Durr interviews Rich Bayes, Senior Director and Head of Product for Cisco Collaboration Devices, live from InfoComm 2026. Their conversation explores Cisco's vision for the AI-powered workplace and how collaboration devices are evolving into intelligent infrastructure for hybrid work. Rich shares insights into Cisco's latest innovations across AI-enabled meeting experiences, collaboration hardware, cloud management, and IT operations, highlighting how the company is connecting devices, data, and AI to create smarter, more adaptive workspaces.
Transcribe →Direct from the Expo at InfoComm 2026 with Logitech
4d ago00:11:30Tap to summarizeIn this episode of Direct from the Expo, I welcome Jed Williams, Chief Commercial Officer of Logitech for Business, as we explore the latest innovations from InfoComm 2026. We discuss Logitech's strategic focus on expanding its B2B portfolio, aiming to increase its business revenue to over 50%. Jed shares insights into Logitech's holistic approach, from home office solutions to boardroom technology, emphasizing their commitment to enhancing the user experience in video conferencing and collaboration tools. We also touch on the new Spot device for workspace analytics and the Logi Sync management platform, which streamlines device oversight for IT administrators. Join us for a deep dive into how Logitech is shaping the future of workplace collaboration.
Transcribe →Direct from the Expo at InfoComm 2026 with NetSpeek
6d ago00:14:58Tap to summarizeJoin me, Craig Durry, on this episode of Direct from the Expo as we dive into the dynamic world of InfoComm 2026 with Sam Kennedy, Executive Vice President of Go-To-Market at NetSpeak. We explore the evolution of their innovative platform, Lena, which leverages AI to autonomously identify and resolve IT issues in real time. Sam shares insights from their journey over the past 18 months, detailing how Lena transforms IT operations by reducing alert fatigue and enhancing troubleshooting efficiency. Additionally, we discuss NetSpeak's new partnerships with industry leaders like Netgear and Cisco, showcasing their commitment to comprehensive solutions in multi-vendor environments. Tune in for an inside look at cutting-edge technology that promises to redefine the future of IT management.
Transcribe →Direct from the Expo at InfoComm 2026 with Shure
6d ago00:14:37Tap to summarizeOn this episode of Direct from the Expo, Craig Durr interviews Erik Vaveris, VP of Product Management and CMO at Shure, live from InfoComm 2026. Their conversation explores how audio has become a critical foundation for both human communication and AI-powered workplace experiences. Erik shares insights on the evolving role of audio, the impact of Shure's century-long innovation legacy, and the latest product announcements unveiled at InfoComm 2026.
Transcribe →Zoom at Enterprise Connect 2026 | The System of Action for Modern Work
Mar 3000:14:51Tap to summarizeOn this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Theresa Larkin and Michelle Couture of Zoom. Recorded live at Enterprise Connect 2026, the conversation explores Zoom’s vision for a “System of Action” and how AI is reshaping both employee and customer experiences across the enterprise. Theresa and Michelle unpack how Zoom is bridging structured and unstructured data—connecting conversations, workflows, and enterprise systems—to reduce friction and drive meaningful business outcomes. They also highlight major announcements across Zoom Workplace and Contact Center, including AI Companion enhancements, agent-building capabilities, and new CX orchestration and insights tools designed for modern work environments.
Transcribe →Direct from the Expo at Enterprise Connect 2026 with RingCentral
Mar 2400:09:57Tap to summarizeOn this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Joe Fahrner, GM of AI Receptionist at RingCentral. Recorded live at Enterprise Connect 2026, the conversation centers on RingCentral’s recent AI momentum, highlighting strong customer adoption, a growing product portfolio, and the company’s continued investment in delivering accessible, scalable AI capabilities across business communications.
Transcribe →Direct from the Expo at Enterprise Connect 2026 with Zoom
Mar 1700:12:50Tap to summarizeJoin me in this episode of Direct from the Expo, as I speak with Chris Morrissey, GM of Zoom CX, live from Enterprise Connect 2026. We dive into the latest innovations announced by Zoom, focusing on how the platform is tackling workplace friction through AI solutions. Chris highlights the importance of reducing the "work around the work," which has been affecting employee productivity and customer experience. We explore findings from a recent Deloitte study revealing that a staggering 94% of employees encounter friction in their daily tasks. Chris shares insights on Zoom's approach to enhancing both employee and customer experiences by leveraging technology to streamline workflows and improve interactions. Tune in for an engaging discussion on the future of collaboration in the workplace.
Transcribe →Direct from the Expo at Enterprise Connect 2026 with GoTo
Mar 1600:10:51Tap to summarizeOn this episode of Direct from the Expo, the Collab Collective’s Craig Durr speaks with Malachi Threadgill, VP and Head of UCC Marketing at GoTo. Recorded live at Enterprise Connect 2026, the conversation explores how GoTo is expanding its vertical strategy across automotive, education, and healthcare with purpose-built unified communications solutions powered through embedded AI, and how the company approaches industry-specific challenges through a platform designed to simplify communications, support operational efficiency, and create new opportunities for partners delivering business value.
Transcribe →Catching Up With: Mike Blackman, Managing Director of ISE
Feb 1600:24:29Tap to summarizeIn this episode of Direct from the Expo, I catch up with Mike Blackman, Managing Director of ISE, during the bustling ISE 2026 event. We explore the impressive attendance numbers and the innovative experiences shaping the future of audiovisual technology. Mike shares insights on the unique atmosphere of collaboration among competitors and the importance of community within the AV industry. We also discuss the launch of the ISE Foundation, focusing on talent development and innovation. As we reflect on the highlights, including a groundbreaking drone show and the role of AI in transforming the industry, Mike emphasizes the significance of networking and knowledge-sharing at this pivotal event. Join us for an engaging conversation that captures the pulse of the AV landscape.
Transcribe →Inside Crestron's True Blue Summit at Camp Nou, Barcelona
Feb 1600:14:22Tap to summarizeOn this special edition, the Collab Collective’s Craig Durr speaks with Crestron leaders Brad Hintze, Alex Peras, and Joel Mulpeter at the True Blue Summit in Barcelona. Recorded live at Camp Nou, the conversation examines how Crestron is shaping collaboration experiences through intentional design, scalable deployment, and an ecosystem-based approach that supports both users and IT teams. They connect the vision behind exceptional spaces with the engineering framework and product strategies that enable consistent, enterprise-ready hybrid work environments.
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