Wed Oct 02 2024

In this episode of the eCom Logistics Podcast, we dive into the evolving world of e-commerce logistics with Ryan Kelly, Vice President of Commercialization at FedEx. With over 25 years of experience in finance and logistics, Ryan sheds light on innovative strategies, particularly around commercializing digital solutions and improving the customer experience. Ryan discusses the challenges faced by modern ecommerce merchants, who often rely on multiple out-of-the-box solutions to meet consumer expectations. Listeners will gain valuable insights into future ecommerce logistics trends, including the importance of creating a more sustainable supply chain, optimizing returns processes, and leveraging technology to improve customer experiences.