Wed Sep 11 2024

In this episode of the eCom Logistics Podcast, industry leaders from top reverse logistics companies—Optoro, Loop, Trove, G2 Reverse Logistics, and Two Boxes—come together to discuss the evolving landscape of returns management and reverse logistics. From addressing returns fraud to creating circular commerce, the panel dives deep into the complexities, challenges, and opportunities within the sector. The conversation covers the need for innovation in reverse logistics operations, optimizing the customer experience, and how brands can reclaim revenue from returns while driving sustainability. Each panelist brings a unique perspective on the state of reverse logistics, shedding light on how AI, data analytics, and automation are transforming the way brands handle returns and fraud prevention. The episode provides actionable insights for retail and logistics leaders looking to improve their reverse logistics processes, reduce costs, and enhance sustainability efforts.