Wed Sep 18 2024

In this episode of the Ecom Logistics Podcast, hosts Dan Coll and Ninaad Acharya are joined by Kyle Bertin, co-founder and CEO of TwoBoxes. Kyle discusses the evolving landscape of e-commerce logistics, including the rise in return volumes, the costs and inefficiencies associated with manual return processes, and the opportunities for 3PLs to turn this challenge into a profit center. He emphasizes the role of technology in making supply chains more sustainable. The episode dives deep into key logistics issues like warehouse automation, fraud prevention, and the future of bundled and kitted returns. Kyle’s insights reveal how technology can help transform the returns space into a growth driver for businesses.