Is AI changing how companies price and grow?

In this episode, Chris Sugden, Managing Partner at Edison Partners, explores how growth-stage companies are adapting to AI-driven changes in business models, pricing, and productivity. As AI tools reshape workflows and customer expectations, Chris explains why success comes from aligning AI initiatives with measurable business outcomes rather than chasing the newest technology.

While some leaders worry about AI-driven job loss or automation replacing humans, Chris argues that the real opportunity lies in enhancing human productivity and restructuring pricing to match consumption and value. From deal discovery to customer service, he shares insights from portfolio companies on where AI drives measurable ROI and how CEOs can guide adoption strategically.

In this conversation, you'll learn:

Why subscription and usage-based pricing must evolve with AI
How AI adoption affects productivity without replacing human expertise
What types of workflows and data create lasting competitive advantages
How to align AI investments to business outcomes for maximum impact

Key moments: (00:00) Introduction

(00:58) AI and workforce impact

(02:48) Productivity gains in deal discovery and portfolio companies

(05:38) Measuring ROI and finding deeper moats

(09:11) Shifts in pricing models and consumption-based strategies

(12:22) Subscription plus consumption hybrid approach