As we discussed last week, there are three key steps to training and strengthening your emotional intelligence as well as the emotional intelligence of others. Step two in the journey to improving your EQ is to take a good, hard look at your ability to be emotionally empathetic toward others. According to Dr. Daniel Goleman, emotional empathy is when you feel physically aligned with another person – as if their emotions are contagious. It’s when you feel a deeper connection with another person’s feelings.

This week, I explain what emotional empathy means and how it helps you improve your emotional intelligence. I discuss how emotional empathy helps us build deeper connections with the people around us and how asking your team to join a shared charity, cause, or community project can help strengthen their emotional empathy. I highlight how encouraging your team to spend time in less-formal, 1-to-1 settings focused on building their relationships with others can help improve their emotional empathy for the people they work with. I also explain why it’s essential for leaders to listen to their team members to understand their point of view regarding an issue or problem and how it can help you connect with them on a deeper level.

“Hold off on the judgment and be open to different ideas. We want to get an understanding of their emotional state, at that moment, and find a way to relate.” - Murtaza Versi

This week on Engage Relate Perform:

● What emotional empathy means

● How emotional empathy helps us build deeper connections with others

● Understanding other people’s emotional states

● Joining a shared charity, cause, or community project to strengthen your team’s emotional empathy

● Setting aside time to focus on 1-to-1 relationship-building activities

● The importance of listening to understand

● Examples of empathetic responses

● The negative impact of ‘feeling-stopper’ responses

Engage, Relate, Perform!

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