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Creating an emergency response plan is one of the many responsibilities that fall on an event planner's plate. While they hope to never need to execute it, sometimes disaster strikes mid-meeting.

On this episode of Eventful: The Podcast for Meeting Professionals, Senior Associate Editor Elise Schoening spoke with LaToya Williams, manager of global accounts for HelmsBrice, who was on Turks and Caicos with an incentive group when Hurricane Fiona tore through the Caribbean. The storm cut short the incentive program and forced the group to shelter in place while the worst of the hurricane passed through.

The podcast was recorded while Williams was still on the island. In it, she shares her experience of real-time crisis management and offers advice for other meeting planners who find themselves in the midst of an emergency. Since recording, Williams and all 83 attendees have made it home safely.

See omnystudio.com/listener for privacy information.