Transcript
A (0:00)
Online casting sites hate you.
B (0:04)
You're a voice actor. You're an entrepreneur. You're a veopreneur. Welcome to the Everyday veopreneur podcast, your guide through the business of voiceover.
A (0:14)
If in fact it is true that online casting sites hate you, then what do we do for voiceover work if we don't have online casting sites? What we do is self marketing. And if you need help with self marketing, you need veopreneur.com visit the website for countless resources designed to help you think, act and run your business like a veopreneur, including resources to help you become a more confident and effective marketer. Everything you need is@veopreneur.com the Veopreneur Podcast. Hey, it doesn't suck.
B (0:53)
Not as funny as Conan, not as cute as Seth Meyers, not as smart as Colbert. But he's one of us and that counts for something. Here's Mark Scott, the original Everyday Vopeneur.
A (1:05)
We need to have a serious talk about online casting and this is probably not going to be a popular episode. I mean, it will be a popular episode, but not popular because of the opinion. In fact, it's probably a hot take and it's probably going to anger some people or upset some people. But that's okay. We still need to have a serious conversation about online casting. This is going to sound like a pretty broad and maybe generalized blanket statement, but for the most part over the years, I have become more convinced that online casting sites hate you. And when I say you, I mean the voice actor. Online casting sites over the years have recognized that they can do just about anything. And no matter what, voice actors are still going to throw money at them. Because voice actors, I don't know if it's a desperation for audition opportunities or if it's a lack of understanding of the business of where else to go to get audition opportunities. I'm not sure what it is, but it really does feel like no matter what happens, there is always going to be a percentage of voice actors and a pretty decent sized percentage of voice actors who are who are going to throw money at these casting sites. No matter what these casting sites throw at us. Let me give you a couple of examples. There's one particular casting site from Canada which I'm not associated with. Just to be clear. Everybody always is like, hey, isn't that like your neighbor? Voices.com repeat offender. I got banned from voices.com a number of years ago because I called them out for taking hidden commissions on projects. And when I say hidden commissions, the Talent didn't know that the commissions were being taken. And the buyer, the voice seeker, the client, they did not know that commissions were being taken. And voices.com was getting away with it because the way that it was written into their terms of service at the time, and keep in mind, this is going back a few years, maybe it's changed, I don't know. But at the time it was written into the terms of service that they only had to disclose the commissions if they were asked. But if I'm a voice buyer and I have no idea that voices.com is taking a commission and they never allude to the fact that they're taking a commission, I have no reason to ask about whether or not they're taking a commission. So they were able to take hidden commissions and get away with it. And when I say hidden commissions, I want to point out that I caught them in multiple examples taking commissions of 70 plus percent. In one case, I caught them taking a 92% commission. I called them out publicly for it. Got banned off the platform. That's okay. It wasn't a platform that I wanted to be a part of anyway at that point with the way that things were going. So voices.com has proven repeatedly through their professional services projects that they will take advantage of voice actors. They don't care about you because they're getting their money from their membership fee. Now they're also getting their money from their, I believe it's a 20% escrow fee at this point. And then they're getting their money from their commissions. So they're literally triple dipping talent and taking money from you so blatantly and disrespectfully and talent get really angry about it, but they keep paying their membership fees and they keep going back to the site and they keep signing up. Something doesn't make sense. Voice123, definitely not the worst of the offenders. But Voice123 has built an algorithm that makes the site almost unusable, in my opinion, which is why I don't use the site. Voice actors complain about that algorithm on a daily basis. Literally on a daily basis, they complain about that algorithm. Voice123 has admitted that they don't even fully understand how their algorithm works. All voice actors know is you throw money at this site and if you don't get likes, which is out of your control, by the way, because most clients don't understand how the like system works. So if you don't get the likes, then you get punished by the algorithm. I shared an example recently of a voice actor who booked three jobs in a week on Voice 1, 2, 3, but had their rankings go down because they didn't get the like for any of those three jobs. So you book and you still get punished because of this completely, utterly ridiculous and flawed algorithm. An algorithm that, did I mention, voice actors complain about online every single day. But those same voice actors that are complaining about that algorithm are also throwing money at this website every year. And in fact, a lot of them are not just throwing the standard 395 or whatever the base user fee is. Now. A lot of them are throwing 6, 8 and $1200 a year at this site because they think they can buy their way out of the algorithm, which you can't. And they realize after they've thrown all the extra money at it, Voice 123 doesn't care. They don't have to care because as long as you keep paying the membership fee, you got to remember, you are their form of income. You are their source of income. So if you just keep throwing money at it, they have no incentive to change. We're the only way that they make their money. Another reason again why I left voice123 a number of years ago, I saw the writing on the wall a number of years ago. Now we have this new issue with Backstage that has come out in the last week and everybody is up in arms over their Terms of Service. Now I want to preface this part by saying very clearly, I am not a lawyer. However, the part of the Terms of service that people are getting upset about, it seems to be talking about user generated content. Now where things get tricky and this is where I would love to be able to talk to a lawyer, is the Terms of Service. Talk about User provided content. Now I have searched the web and I cannot find a specific definition for user provided content. It continuously takes me back to the definition for User generated Content. Now User generated content is something very different than what a lot of people think. There is an, a belief that User generated content is just any content that a user creates, period, exclamation mark. And so if you upload an audition or if you delivered a job recording through the site or whatever, you, there's, there's a belief that that would be accessible and usable by Backstage. And I don't think that that's the case in this case. So let me give you the definition of User Generated Content. User Generated Content UGC is any form of promotional content created and shared by unsolicited contributors or users of A brand rather than the brand itself. So if you are creating content, talking about how much you love Backstage, by the way, nobody's creating that content right now. But let's just say you were. If you were creating content, talking about Backstage, how great it was, how it's been a game changer for your business, how it's led to amazing opportunities, how you've booked some incredible clients from it, et cetera, and you were sharing that content that would be considered user generated content. And that's the stuff that Backstage could technically use. Now, again, I'm not a lawyer. I have struggled to find the difference or the definition of user provided content, but it seems to be the same thing as user generated content. So the point of this anyway is I'm not convinced that the terms of service say what voice actors think the terms of service say. But that's beside the point. For the last week, every one of my social media feeds has been filled with angry voice actors. Revolting. That's not even the right word. Revolting over Backstage in the new terms of service. But unless those voice actors are actually walking away from the site and actually speaking with their dollars by taking membership fees, et cetera, removing profiles, et cetera, then are you really revolting or are you just griping online? Now? Look, voice actors, I love you. You're my people, you're my tribe, you're my community. But we need to have some straight talk here for a minute. Okay, let's say that there are two auto manufacturers. And to keep myself from getting sued, we're going to say there's manufacturer A and manufacturer B. Okay? I'm not going to name names, even though it's just a hypothetical. Now, if auto manufacturer A does not manufacture cars that you like or that you enjoy, is it auto manufacturer A's responsibility to change their entire business model to please you, one customer, or is it your responsibility to go find another auto manufacturer who makes a car that you actually like? Now, I think in this instance, most of us would agree that it is our responsibility to go and find another auto manufacturer that makes a car that we like. We're not expecting auto manufacturer A to change their entire business structure just because we don't like it. It's their business. They can run it the way they want. Just like you have your voiceover business and you can run your business the way that you want. So how does this relate to online casting? Well, the question that I have to ask is, and the question that I am asking is, who is actually to blame here? Is it voices.com for their completely morally bankrupt and unethical business practices. Is it voice 1, 2, 3 and their absurd algorithm that even they've in the past admitted that they don't fully understand? Is it backstage in their terms of service? Are they to blame? Or are voice actors to blame because we just keep showing up, signing up, submitting, and keeping these companies going? Who is actually at fault here? Now, I know that the vast majority of you in your frustration, are going to say that the casting sites are at fault. And I certainly understand that sentiment. What I'm asking you to do is take a step back for a minute, Wu San, breathe, and ask yourself very seriously whether or not you are sharing responsibility in all of this. And I think in a. In a state of calm, if we can get there, because I know everybody's angry right now, but I think in a state of calm, if you ask yourself that question, you will realize that you carry responsibility in all of this. In fact, you may carry more responsibility than the casting sites. I'm guessing that you would not take too kindly to outsiders coming into your business and telling you how you should run your business and telling you that you should change your business model just because this outsider doesn't like it. You're gonna do you the way that you do you. Voices.com is gonna do voices.com the way that they do voices.com. voice 1, 2, 3 is gonna do voice 1, 2, 3 the way that voice 123 wants to do voice 1, 2, 3. Unless the customers speak. And who are the customers? Well, these online casting sites will try to tell you that the buyers, the voice seekers, are the customers. They've been trying to convince us of that for years, but it's just complete horse crap because the buyers have nothing invested in the site. The buyers are not spending a dime on the site. No matter how many times Voices.com tries to convince you that the buyers are paying the escrow fees, they're not. They're not. It's a commission. It's coming out of your rate. It's been coming out of your rate since the day SurePay was invented. You, my fellow voice actor and vopeneur, you are the customer because you're the one that is paying for the service. It is your dollars that create the revenue that keeps these online casting sites operating. Over the years, I've had the privilege of doing coaching sessions with hundreds of voice actors. And one thing comes up over and over and over again. When it comes to social media, there are three primary reasons why voice actors are not using social media. Number one is I've got no idea what to post. Number two is my life is not that interesting and number three is I just don't have time. I've got some good news for you. I have put together a brand new workshop called the Veopreneur's Content Compass. And in this 60 minute live workshop I am going to overcome all of those for you. I'm going to teach you how to build an idea factory generating machine. I'm going to teach you how to plan and schedule ahead in bulk and we're going to come up with some strategies for some very specific content campaigns that are in fact interesting. This workshop is going to happen twice. June 4th at 1:00pm Eastern and June 6th at 7:00pm Eastern. And of course if you are unable to attend live for any reason, sign up anyway as you are going to get complete access to the recording. This is one of the Veopreneur low ticket, high value workshops. Only $47 US to join this workshop and you can get the details by going to veopreneur.com and clicking on the store button. Go to veopreneur.com, click on the Store button and look for Content Compass.
