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How should leaders handle a workplace issue when the facts are unclear and the stakes are high?

In this episode of Exit Coach Radio, Bill Black talks with Hattye Knight, human resources professional, author, speaker, radio host, and trainer, about one of the most important and sensitive responsibilities in employee relations: conducting a fact-finding investigation. Drawing on her extensive background in HR and workplace issues, Hattye shares practical insight into how organizations can respond more effectively when concerns arise involving employees, policy, conduct, or workplace conflict.

This conversation explores the purpose of a fact-finding investigation and why getting the process right matters so much. Hattye explains how leaders and HR professionals can approach an investigation with fairness, objectivity, and professionalism while gathering the information needed to make sound decisions. She also discusses the importance of documentation, communication, and consistency when handling employee relations matters.

For business owners, executives, managers, and HR leaders, this episode offers useful perspective on how to reduce risk, protect workplace trust, and address issues in a way that is both responsible and respectful. It is especially relevant for organizations that want to strengthen leadership judgment, improve internal processes, and handle sensitive employee situations with greater confidence.

Hattye also brings a unique perspective as the author of Against Company Policy, an HR suspense novel, combining real-world experience with a deep understanding of workplace dynamics and policy-related challenges.

Topics include:

fact-finding investigations
employee relations
HR best practices
workplace policy issues
leadership and risk management

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