Podcast
Face 2 Face
Hosted by Požega U Srcu · EN
Ever wondered how some of the biggest businesses on earth are getting closer to their customers than ever before? Join hosts Jules Lund and Tom Hern as they speak to some of Australia and New Zealand’s best creative minds to unearth ideas that thrive in a connected world.
In the latest series, we’re bound for New Zealand to learn how marketers are working across platforms to drive real business outcomes. Discover how to build on consumer love with brands like Whittaker’s, transform a struggling retail giant with The Warehouse Group, and unite a nation with the New Zealand Olympic Committee.
In the latest series, we’re bound for New Zealand to learn how marketers are working across platforms to drive real business outcomes. Discover how to build on consumer love with brands like Whittaker’s, transform a struggling retail giant with The Warehouse Group, and unite a nation with the New Zealand Olympic Committee.
10episodes
Episodes
Newest firstAll episodes
You up? how to get an invite to your customers' group chat
May 9, 202200:21:26Tap to summarizeAre call centres a thing of the past? Join Dan and his guests as they explore how brands are jumping on board with messaging apps to go above and beyond for customers – and why almost everyone prefers it that way.
Transcribe →Uh-oh: why we can't get enough of messaging apps
May 2, 202200:16:38Tap to summarizeDo young people really hate the phone? Dan heads back to the beginning to uncover why we still love messaging more than any other digital communication tool, and why we’re keener than ever to use the platforms we know best.
Transcribe →Give me your attention
Apr 25, 202200:24:54Tap to summarizeIf your ad appears but nobody notices it, did it even exist? In this episode, Dan gets the experts' view to understand attention: what it is, how to get it from your audience, how to keep it, and how science has evolved to measure it.
Transcribe →Bake it up a notch: how to thrive in a post-cookie world
Apr 12, 202200:21:03Tap to summarizeHow well does your feed know you? Experts join Dan to explore the changing consumer relationship with online advertising, and ask how brands are adapting for a more transparent future. People want a personalised experience – but what data are they prepared to give in return?
Transcribe →How the cookie crumbled: a brief history of internet advertising
Apr 6, 202200:25:13Tap to summarizeWhen 90s super-nerds created the first internet banner ads, they weren’t even sure what to do with them. Dan and his special guests explore the rise of online ads, from their humble beginnings in a San Francisco basement to the sophisticated targeting tools we have today.
Transcribe →Trailer
Mar 27, 202200:00:50Tap to summarizeIntroducing Connected, a podcast from Meta that casts an expert eye of some of today's biggest marketing questions.
Transcribe →🛍️ Keep the change 💰 The massive transformation that saved a Kiwi retail icon
Nov 10, 201900:22:54Tap to summarizeIn 2016, The Warehouse Group's profits dropped 75%. Now, they're growing rapidly. Tom Hern goes behind the scenes with Chief Marketing Officer Jonathan Waecker, and OMD CEO Nigel Douglas, to find out how they turned this massive ship back from the brink.
Transcribe →🍫🥜Iconic Duos: How a chocolate brand builds on a tantalising trend
Nov 3, 201900:23:25Tap to summarizeWhittaker's has been a New Zealand icon for more than 120 years. Tom Hern joins their Marketing Manager Jasmine Currie and MBM Business Director Hannah Eastwood to find out how a beloved soft drink and Nigella Lawson have helped them build on generations of customer love in a digital age.
Transcribe →📍Where in the world is Face 2 Face?
Nov 3, 201900:02:03Tap to summarizeWe can learn many things from other places, but it's the different approaches to creativity that are really interesting.Regular host Jules Lund introduces our local guide Tom Hern as we head to New Zealand to pick the brains of some of Aoteroa's finest creative minds, to unearth ideas that thrive in a connected world.
Transcribe →🍇 Grape Expectations: Why customers love it when you're true to your brand
Jul 14, 201900:21:54Tap to summarizeWe all want to try new things, but what happens when the gamble doesn't pay off? Jules Lund learns lessons in telling stories that match your brand with Vinomofo's Justin Dry and TBWA Melbourne's Paul Arena.
Transcribe →