What you'll learn about in this episode:

Research indicates that the majority of employees in accounts receivable are female and more likely to be people of color than their peers in other industries. Likewise, many of the consumers contacted by accounts receivable representatives are women and minorities. Additionally, recruitment is a huge issue in the ARM space (indeed, in all industries) today, and yet a large talent pool is underutilized. Having diverse voices at the table brings better insight into both employees and consumers. With an audience in the thousands, our guest Stephanie Eidelman Meisel's mission is to use her platform to get more women - especially women of color - to these decision-making tables.

Takeaways include

How a focus on diversity and inclusion broadens insight and improves business results

Identifying and building core values

The role perspective plays in changing our legacy mindset

Guest: Stephanie Eidelman (Meisel)

Stephanie is owner and CEO of The iA Institute, a certified woman-owned media business in the consumer finance space. Their latest initiative is called Women in Consumer Finance, a one-of-a-kind conference and community that helps women lead inspired careers, creating value for themselves and for their employers. They place a particular focus on what's needed to get more women - particularly women of color - to the decision-making tables where products are designed and policy is set. They build confidence, they ensure everyone leaves with meaningful new connections, and they provide inspiring career examples to which all can relate.

Resources:

Websites:
- theiainstitute.com
- Women in Consumer Finance

Company LinkedIn:

https://www.linkedin.com/company/women-in-consumer-finance/

LinkedIn Personal: linkedin.com/in/stephanieeidelman

Twitter: seidelman

Additional Resources:

Collector Job stats: https://www.zippia.com/debt-collector-jobs/demographics/