What you'll learn about in this episode:

According to many experts a majority of financial service organizations are now focused on growth and innovation data initiatives, compared with a few years ago when organizations focused more on defensive initiatives including regulatory, compliance goals. In this episode we will discuss the key foundational components of becoming a data first culture, and the lessons the software development lifecycle can teach you about the culture, cohesion and psychological safety needed to ignite innovation.

Key Takeaways

Keys to creating a "Data-First" Culture

The benefits of aligning company vision and technology strategy

The role team diversity plays in innovation

What the software development lifecycle can teach us about improving culture, recruiting and retaining talent

Areas AI and ML are making an impact in ARM companies

Finding cross domain sweet spots and patterns

Guest: Kristyn Lefler Sr. Director of Digital Strategies for Resurgent Capital Services

Kristyn Leffler is responsible for driving revenue performance through digital channels while also elevating the overall user experience for Resurgent’s customers. Her teams are responsible for all digital campaign operations from strategic and algorithmic customer segmentation to content design and delivery and finally execution and oversight. Previous responsibilities since joining Resurgent in 2012 include managing a team of portfolio and strategy analysts, overseeing the inventory integration of large 3rd party acquisitions, and defining non-performing judgment strategies. She holds an MS in Applied Economics and Experimental Statistics from Clemson University and a BS in Business Administration from Duquesne University.

When she’s not working, parenting, or hosting a weekly pizza night for friends and neighbors, Kristyn enjoys reading (almost anything) and listening to podcasts on long morning walks.

Resources:

Website: https://www.resurgent.com/

LinkedIn Personal:https://www.linkedin.com/in/kristynbradyleffler/

Email: kristyn.leffler@gmail.com

Company LinkedIn: https://www.linkedin.com/company/resurgent-capital-services/

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