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Up to 80,000 phones were stolen in London’s streets and transport network in 2024, according to the Metropolitan Police. As File on 4 Investigates discovers, gangs are targeting unlocked phones.

We discover that if a phone is unlocked, criminals may be able to access online banking and cryptocurrency accounts within minutes. We hear from one victim who lost £15,000 from a phone stolen from his pocket, another who lost £40,000 in cryptocurrency and about the financial and emotional cost of trying to recover lost assets.

Adrian Goldberg joins City of London Police as they carry out a series of raids as part of Operation Swipe. They have recovered more than three thousand handsets in the last three months alone.

Reporter: Adrian Goldberg Producer: Paul Grant Technical Producer: Nicky Edwards Production Co-ordinator: Tim Fernley Editor: Tara McDermott

Have you had your phone snatched? Tell us your story via Your Voice, Your BBC News. Email: bbcyourvoice@bbc.co.uk WhatsApp: 07756 165 803 Please include a contact number if you are willing to speak to a BBC journalist and have your comments included online or appear on TV/radio.

Image credit: PA\City of London Police