Podcast
Fintech Insider Podcast by 11:FS
Hosted by 11:FS · EN
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
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56episodes
Episodes
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1068. News: Monzo drops millions on growth, Mastercard and QNB expand into Syria, and Legacy rethinks charitable giving
4d ago00:59:01Tap to summarizeAbout this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Herbie Wildwood - Founder, Legacy Ozan Ozerk - Founder, OpenPayd Sarah Kocianski - Fintech consultant and analyst Stories/timestamps: Intro - (00:01) Monzo spends tens of millions on referral bonuses in bid for new customers (03:18) QNB Group and Mastercard to expand payments in Syria (16:38) Non-profit fintech Legacy aims to upend charitable giving (31:07) Marqeta teams with Banking Circle to expand in Europe (45:27) Money 20/20 Europe kicks off this week in Amsterdam (47:01) Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
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1067. Insights: Can regulation become fintech’s biggest enabler?
1w ago00:53:11Tap to summarizeAbout this episode: Is regulation really the thing slowing innovation down — or is the bigger challenge how firms respond to it? In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Colin Payne, Head of Innovation at the FCA, and Kate Moody, Customer Strategy Director at 11:FS, to explore how regulation, open finance, targeted support, and AI are reshaping the relationship between financial institutions, regulators, and consumers. The conversation also dives into whether modern regulatory frameworks can keep pace with AI-powered financial experiences, embedded ecosystems, and shifting competition — and what effective collaboration between regulators and firms needs to look like in the future. This week's guests: Colin Payne - Head of Innovation at FCA Kate Moody - Customer Strategy Director at 11:FS Links to check out: Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
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1066. News: OpenAI enters finance, Revolut pushes into wealth, and Primer raises $100m
2w ago00:59:55Tap to summarizeAbout this episode: Host Kate Moody - Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Hannah Duncan - Financial Journalist & Freelance Writer Gabriel Le Roux - CEO, Primer Michael Cullum - Chief Technology Officer, Bud Plus a voice note from: Kathleen McGuirk, Head of AI Go-to Market at Plaid Stories/timestamps: Intro - (00:01) OpenAI and Plaid partner to offer personalised financial advice - (04:30) Revolut primed for wealth management push after FCA approval - (20:08) Primer raises $100M Series C - (34:57) Nationwide gives abuse survivors the power to block harmful payment messages - (48:11) Pope Leo’s bank in the US hung up on him as they thought it was a prank call - (50:00) Links to check out: Open Mic Night Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
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1065. Insights: Is agentic AI the future of investing?
2w ago00:50:48Tap to summarizeAbout this episode: As AI moves from supporting investment decisions to making them, what happens to trust, accountability, and control? In this episode of Fintech Insider Insights, Benjamin Ensor is joined by Jannick Malling, Co-founder & Co-CEO at Public.com, Megan Caywood, Founder & CEO at Caywood, and Peter Rossi, Technology & AI Advisor and Co-Founder of HubbleField, to unpack the rise of agentic investing. The conversation also dives into where the real value in AI-driven investing will sit in the future — with platforms, models, distribution, or the agents themselves — and whether the industry is ready for a world where AI doesn’t just analyse markets, but acts within them. This week's guests: Jannick Malling - Co-founder & Co-CEO at Public.com Megan Caywood - Founder and CEO at Caywood Peter Rossi - Technology & AI Advisor to PE | Co-Founder, HubbleField Links to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
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1064. News: Paymentology raises $175m, Alipay hands shopping to AI, and the FCA probes digital wallets
3w ago00:54:26Tap to summarizeAbout this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS- is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jeff Parker - CEO at Paymentology Monica Eaton - CEO at Chargebacks911 Fliss Berridge - Director of Blue Strawberry Thinking Stories/timestamps: Intro - (00:01) Paymentology Raises $175 Million - (02:46) Alipay lets shoppers delegate purchases to AI- (17:34) FCA opens competition probe into Mastercard, Visa, and PayPal - (31:11) Wise Debuts US Listing on Nasdaq - (40:51) Bank Of America Analyst Says GTA 6 Should Be $80 So It Doesn’t Make Everyone Else’s $70 Games Look Bad - (42:47) Links to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
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1063. Insights: Can traditional banking survive the AI era?
3w ago00:51:13Tap to summarizeAbout this episode:AI is changing banking - but are banks ready for what comes next? In this episode of Fintech Insider Insights, in partnership with Backbase, David Brear is joined by Jouk Pleiter, CEO & Founder of Backbase, to explore why banking may be approaching a breaking point in its architecture. As banks race to adopt AI, many are discovering that fragmented systems, siloed data, and disconnected customer journeys are holding them back. We discuss the rise of the AI-native bank, what Backbase means by a “unified frontline”, and why the future of banking may depend on an operating system that brings customers, employees, and AI agents together in real time. Find out more about Backbase This week's guests: Jouk Pleiter - CEO & Founder of BackbaseLinks to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
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1062. News: Targeted support lands, FIS and Anthropic team up to reshape banking, and Monzo expands to Spain
4w ago01:02:09Tap to summarizeAbout this episode: Host Benjamin Ensor - Director of Research and Strategy at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Rosie Lee - Senior Customer Strategist at 11:FS John Reynolds - Fintech reporter at Tech.eu Oban MacTavish - Co-Founder and CEO at Spade Stories/timestamps: Intro - (00:01) UK introduces ‘targeted support’ rules to expand access to financial guidance (03:13) FIS and Anthrophic signal a new era of AI infrastructure in banking (16:13) Monzo to launch in Spain, as ramps up EU expansion plans (28:16) American Express Global Business Travel to be acquired in $6.3bn deal (39:42)Brazil bans prediction markets and blocks 27 platforms (50:28) Airwallex launches biggest ever ad campaign with Arsenal FC, directed by Spike Lee (52:39) Links to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
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1061. Insights: The advice gap: Are banks helping customers or protecting themselves?
4w ago00:46:17Tap to summarizeAbout this episode: Advice is regulated and personalised. Guidance is broader and safer - but that line is starting to blur. In this episode of Fintech Insider Insights, host Kate Moody explores the gap between what financial institutions offer and what customers actually need. As apps increasingly nudge behaviour and shape decisions, we ask whether guidance is really just advice with disclaimers - and whether customers are being empowered, or left to do the work themselves. We also explore the rise of Targeted Support, and whether it can truly help customers achieve better outcomes. This week's guests: Matt Ford - CEO & Co-Founder of Sidekick Tim Hogg - Director of Fairer Finance Links to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
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1060. News: NatWest, HSBC & Lloyds face new rules, Adyen drops €750m and Revolut steps into the real world
May 400:59:10Tap to summarizeAbout this episode: Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Michèle Richner, CMO & Managing Partner, Tenity Will Hay, Principal, Flagship Advisory Partners James Callinan, Manager, Thistle Initiatives Stories/timestamps: Intro - (00:01) Natwest, HSBC, Lloyds face rules change in regulatory shake-up (04:16) Adyen agrees €750m deal for loyalty and incentives platform Talon.One (18:04) Revolut to open first physical store in Barcelona (31:27) Birbank rolls out sign language video call feature in Azerbaijan (45:02) Samir Nasri faces $9m tax bill over Deliveroo orders probe (47:31) Links to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices
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1059. Insights: The payments boom connecting APAC and Latin America
Apr 3000:42:39Tap to summarizeAbout this episode: Latin America is one of the fastest-growing e-commerce markets in the world - but winning there isn’t easy. In this episode of Fintech Insider Insights, in partnership with PPRO, Benjamin Ensor is joined by some great guests to explore why APAC merchants are expanding into LATAM, the $100bn cross-border opportunity, and why payments are critical to success. We break down the key challenges, local payment methods, and strategies global merchants need to win in LATAM. Download PPRO’s Almanac on the APAC-LATAM corridor This week's guests: Motie Bring - CEO of PPRO Bruno Diniz - Managing Partner at Spiralem Links to check out: Subscribe to Bitesized (our weekly fintech newsletter):https://11fs.com/emails Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to. https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf About Fintech Insider: Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services. Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space. Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance. Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you. If you enjoyed this episode, don’t forget to subscribe and leave a review! Got a question for us? Email podcasts@11fs.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
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