Transcript
A (0:00)
We like to go into beer drinking countries first, wine drinking countries second. And while it sounds comical, the truth is like there's a lot underneath that in times of success. Your paranoia should increase if you want to be successful over the long term.
B (0:18)
Welcome to Fintech Leaders where we explore the stories behind today's most innovative financial technology companies. Coming to you from New York City, I'm Miguel Armaza, co founder of Gilgamesh Ventures, a fund that backs early stage fintech entrepreneurs. Today I sit down with Taylor Lauber, CEO of Shift4, the integrated commerce platform founded by Jared Isaacman that has tripled its market cap to $7 billion since going public five years ago. While quintupling profitability.
A (0:53)
We didn't support a single hotel eight years ago and now we support like 40% of the hotels in the country.
B (1:00)
Shift 4 has grown 3,000 employees in just one year, processing payments for 40% of US hotels and 75% of stadiums across every major league.
A (1:14)
And that's very humbling. So we actually think that you need to do, you know, a 5x to expect a 3x in the return on your stock. And that keeps us humble and it keeps us hard working.
B (1:27)
We discuss the build versus buy versus partner framework that drives billion dollar acquis decisions, why their international expansion is driven by beer drinking countries.
A (1:41)
First, the profitability of the company has.
B (1:44)
Quintupled how to achieve 16% free cash flow yields on every investment dollar and what it's like taking over from a founder who's also a private astronaut.
A (1:55)
Basically every dollar we've invested over the last five years has generated a 16% free cash flow yield.
B (2:01)
If you enjoyed this conversation, I invite you to leave a review on Apple, Spotify or YouTub. How are you kind of adding your signature to the company? Although I know this is of course a continuation strategy. You're very aligned with Jared. You've known him for a long time. You've been in the company for many years, but still you're in charge now, right? So how are things different?
A (2:33)
Yeah, it's a great question. I think anytime that you are asked to kind of take the torch on an endeavor that's been as successful as this one, do no harm has to be way at the front of your mind. This is an owner operated business that's run incredibly successfully for 26 years. Jared still is our largest shareholder by an order of magnitude. He still controls the company from a voting perspective. So do no harm is way at the front of how we think about things. And really you want as little to change from a strategic perspective as possible. With that being said, the business has evolved constantly throughout those 26 years. So you can't ignore the fact that in a business that I don't know had 3,000 employees at the beginning of last year and will have 6,000 at the end of this year, you have to change constantly if you want to continue to maintain growth, continue to be as effective at larger scales. So one of the things that I kind of like, I don't know, robbing or from my previous employer was just what I call a battle rhythm that is really, really predictable. So whether you're the first employee who joined the company, who is still here, by the way, or the 6,001st to join the company, there should never be a guess about what a Monday morning is going to look like versus a Thursday afternoon versus a Friday evening. I come from Blackstone, where the ability to kind of predict your week and quite frankly the year ahead was immensely valuable at disseminating lots and lots and lots of information. I mean, we needed to read many hundreds of pages every weekend to stay relevant with what a business like that was seeing given its scale. And so to try to instill that philosophy inside of shift four is something that I'm taking very seriously. I want to be able to take as many inputs as possible and get them into as many hands as possible. And to do that, you need to create predictions.
