About our guest: Vance Morris, Deliver Service Now!

Grab your free copy of Vance's book here

I spent a decade at Walt Disney World, working my way up from the opening team at the Yacht & Beach Club Resorts to designing and launching Chef Mickey’s at the Contemporary. It was a wild ride, and the lessons I learned there have shaped my approach to leadership, systems and service ever since. From training with Disney to advising groups like NASA and the Kennedy Center, I took those magical strategies and showed business owners how to deliver fantastic experiences that truly stick.

Now, I run Deliver Service Now!, where I help leaders implement Disney standards and real profit-driving marketing. For your audience of up-and-coming leaders, I can share straightforward stories and tools about creating “wow” moments and keeping teams moving together, even if the budgets aren’t Disney-sized. I reach about 7000 small business owners in my community, and I’m always looking to share what works – the real-life stuff that helps leaders thrive.

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The thoughts shared on this podcast, whether original content or content from others, represent my own personal views or those of other individuals, and do not necessarily reflect the opinion of organizations for which I am affiliated. This is not legal or investment advice, please seek professional advice for such advice.

#82: Creating Magic through Exceptional Customer Journeys with Vance Morris, Deliver Service Now!