
Ken Boyce, CEO of CyberGlobal USA, joins Founder’s Story to reveal why 33 million small businesses remain unprotected against cyberattacks—even as cybersecurity races toward a $500 billion industry by 2030. He explains how AI has transformed cybercrime, why 60% of small businesses shut down after a major attack, and how CyberGlobal’s franchise model is making enterprise-level protection affordable and scalable.
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Daniel (Podcast Host)
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Ken Boice (Cybersecurity Expert)
These are criminals. These are, these are bad, bad people.
Daniel (Podcast Host)
That cyber security is going to hit a $500 billion industry by 2030, which is an insane.
Ken Boice (Cybersecurity Expert)
If you go back 10 years ago, cyber criminals were only hitting big companies because it cost them a lot of money to hit these companies. You know, they get paid a million, 2 million, you hear them, $5 million, ransomware and all that. 60% of businesses lose their business after a major cyber attack. So they would never target small and medium sized businesses because it wasn't cost effective. The thing that's changed the game completely is AI.
Daniel (Podcast Host)
Once you start looking at it, you're like, wow, the world is collapsing.
Ken Boice (Cybersecurity Expert)
They have a business, they have expenses, they have everything that we have. In every legitimate business, they have the same cause I hate to say it to you, but cyber criminals are business people and if you want, if you want to get your company back, you better pay it.
Daniel (Podcast Host)
So Ken, I got to say, cybersecurity is something I am very interested and I find myself going down the rabbit hole by the way, with AI and everything happening. I'm like, right, like once you start looking at it you're like, wow, the world is collapsing. That's how I feel. I feel like if I was in your shoes and I was hearing and seeing what was going on, it's like ignorance is bliss for me. I almost would rather not know, but I, I'm sure we have to talk about it today. So I want to first start with something that you've told me, was that cyber security is going to hit a $500 billion industry by 2030, which is insane. However, over 33 million small businesses are completely unprotected.
Ken Boice (Cybersecurity Expert)
Yeah, Daniel, it, it is, it, it is kind of scary, to be honest. But, you know, you don't want to go around being fearful all your life. And you, you know, you get car insurance, you hope you don't get in a car wreck, right? So that's why you have it. And you know, I think cybersecurity is, is definitely a big transition happening, especially in the last three to four years is if you go back 10 years ago, you know, cyber criminals were only hitting big companies because it cost them a lot of money. And to, to hit these companies and they get big, big, big payouts. You know, they get paid a million, 2 million, you hear them, $5 million, ransomware and all that. So they would never target small and medium sized businesses because it wasn't cost effective. I hate to say it to you, but cybercriminals are business people. They have a business, they have expenses, they have everything that we have in every legitimate business. They have the same costs. The thing that's changed the game completely is AI. And AI, they're using tools now that I like to compare to fishing with a single pole. Everybody goes fishing out there, you know, cast. You're trying to catch one fish at a time. That's what they were doing before. And big fish, they're fishing for the whales. Not anymore. What they're doing with AI now, they can use nets they can cast out where their costs go way down, way, way down to go and start to target small. When I say small, a company with 5, 10 employees, that's maybe really small, but to over 20 employees, a company that does 2, 3, 4 million dollars on the low end, everything up. You know, they can hit up these companies now and shut down their assembly line or hold their data or blackmail them, literally. That's what it is, it's blackmail. Or they call ransomware, you know, blackmail, you want to call it that, but you know, they might hit them up for 25, 30, 40, $50,000, you know, and if you want if you want to get your company back and you know, you better pay it. So that never happened before. And now with AI, the advent of AI which can be used, we use it for a positive. We use it to be far more cost effective. We use it to be a lot more efficient when it comes to the services we have. But unfortunately the cyber criminals are using it for the bad side of it and it's just a fact of life. So you can put your head in the sand and ignore it. Like you just said, maybe I don't get hit. Okay, well I like to compare it to real life. Everybody else can can understand is well maybe you don't get in a car accident, good chance you might not. But when you do, you can lose a lot of money in you know, 60% of businesses lose their business after a cyber attack. Small businesses, that's it's numbers. I don't make up 60% of a business. Businesses lose their business after a major cyber attack. It's just the fact of what's going on.
Multicare Announcer
Our state has changed a lot in the last 140 years. We know because Multicare has been here guided by a single making our communities healthier. That comes from making courageous decisions, partnering with local communities to grow programs and services, and expanding healthcare access to those who need it most. Together, we're building a healthier future. Learn more@ multicare.org.
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Daniel (Podcast Host)
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Ken Boice (Cybersecurity Expert)
Well, I think it's things have moved so rapidly is that cybersecurity expenses in the past have been or offering services have been very expensive. So that's why a lot of our competitors, a lot of other cybersecurity companies, they focus on the Fortune 1000 by Fortune 500, whatever, the big companies, right, because they have bigger budgets, they can afford these type of services and all that. And you know, small businesses can't afford those type of Services, you have to be far more efficient. You have to be, as I like to say, you have to be a little bit protective. Okay. You don't just have a house and you don't have a lock on it. Some people have a full 24,7 monitoring of their house and security systems and cameras and are everywhere. Like, yeah, at least have a, at least have a lock on your door. Okay. At the minimum. So it's all in between. So it's a matter of being able to have a budget so that these small and medium sized businesses can be able to afford these type of services. We are in the position to be able to do that. We've worked with in the enterprise world for the last eight years. You know, it's very competitive, very high, really competitive. Big numbers, big deals. Okay. When it comes to our business. But that's no, I'd rather deal with 33 million companies, as you said, and I'd rather be a whale swimming in an ocean where there's salmon and trout than trying to beat up against whales anymore. So that's where the market has really gone for us. We've identified that, we've focused it. That's why we're franchising and developing a partnership model because we know that small and medium sized businesses are getting hit every day with this and you know, it's a way the market's going and. But the nice part is with AI is we're using it for a positive. We developed our own internally engine that helps us do things far more efficiently so we can pass on more cost companies. So it's not about money, you know, we have a mission of protecting companies. These are criminals, these are, you know, these are bad, bad people. You know, and the more we can help companies to protect against them, the better.
Daniel (Podcast Host)
You know, this reminds me of back in like the 90s when I was really big into computer programming. It was like they were taking hackers to hack against hackers. I don't know if you remember that, but that was like the big thing. Like even the movie Hackers was like hacked. Yeah, I forget they have a word for it now. It's like ethical hacking or something like that.
Ken Boice (Cybersecurity Expert)
That's exactly what it is. We do ethical hacking. Ethical hacking is asking the permission of the company to be hacked. So we are hackers, but we don't do it from a nefarious standpoint. We do it from the ethical standpoint. That's exactly right.
Daniel (Podcast Host)
Makes sense. Find vulnerabilities, you need to see where the vulnerabilities lie. And where. So that's the fascinating thing about AI Now I almost feel like AI has become that like. Like you're saying AI can be used to hack, but it can also be used to fight against hack. Do you see something in the future where there's like agentic AI or AI agents almost like battling against each other? And I mean, with the rapid speed of AI, how do you even keep up with. Because I imagine these people are spending all of their time and focus on how they can make things better for their end. So how do you also stay up to speed to fight against that?
Ken Boice (Cybersecurity Expert)
No, experience, experience, experience, experience, period is understanding how they're thinking, what they're doing and counteract it. Very simple is we keep ahead of that curve, is we have the engineers and the technicians internally that are learning, oh, did you hear about this cyber person doing this attack now? And here's how they did it, and here's how they got in. And here, okay, now that we know, we can prevent it, right? So it's all about that experience, knowledge and expertise with a cybersecurity company that you got to make sure that they understand how things change on a daily basis. You know, not to be overdramatic, maybe on a weekly and a monthly basis, but definitely our business accelerates faster. I don't know if I jump on all the hype of AI is going to take over all the jobs. And, you know, if you type in, actually what's funny, you type in AI. Will AI eliminate cybersecurity services and AI spits back to you, ChatGPT? No, not at all. In fact, cybersecurity services are going to continue to increase. And what does AI say? This is funny, this is AI commenting on itself, is that cybercriminals are going to use AI to be far smarter and far more efficient. But what AI does say is that cyber security companies that don't use AI and keep with a manual standpoint are going to lose efficiencies and become less competitive. So for us to stay ahead of our competition is that we, we invest much more into. We have our own. I might have said it before, but we have our own engine. We don't use ChatGPT or Gronk or any of these generic ones. We've created our own based on the knowledge we've learned from those cyber attacks. To be able to program it, to basically go out and analyze companies to be able to do it. That's a big difference from our company compared to, say, some other cyber security companies too.
Daniel (Podcast Host)
So let's let's walk through. If something happens to one of these small businesses. So something happens. I don't. With data breach, whatever it is, and this person, this hacker or whatever you want to call them, they say you have to give us one Bitcoin, otherwise we're going to do something really bad. Then what?
Ken Boice (Cybersecurity Expert)
Unfortunately, if you're doing what's called incident response now, by the way, let me back up, Daniel. I am not a techie, okay? I've been in franchising and business development for 30 years. So when it comes to technical questions, as there's technical people out there, I'm going to make a best of it, okay? That's why we have our technical staff. But at the end of the day is really what you're talking about is incident response is after the fact. That after the fact is very bad because now it's damage control is. Okay, what are they. What are they stealing? Are they shutting down a line? Are they. Are they possibly stealing data holding us at ransom? Because they're going to expose everybody. What's the pay. What. What's the damage to the company? That. So that's an instant response. What's damages to us? What. How can we, you know, do we pay this ransomware? From our experience, sub recruitment already know that formula. They're not going to come in. And you're a company that has $50,000 in the bank and ask you for a million because they know the answer is going to be, sorry, dude, do what you want, I don't have it right. That kind of thing. So it's all about that valuation period and coming in and doing that. But, you know, if you're. If you're responding to a cyber attack after the fact, that. And I can guarantee you one thing, it's not going to be good. You're on mute there, Daniel.
Daniel (Podcast Host)
Sorry.
Ken Boice (Cybersecurity Expert)
Yeah, no worries.
Daniel (Podcast Host)
So it sounds like this is more of a proactive approach because the reactive approach is very, very hard, which it makes. It makes a lot of sense because you're kind of at the whim of what this person. Company people want with. Want to do in the end. So what can these small businesses do? Because I don't think they fully understand what they're even supposed to be doing, what they can be doing to be proactive.
Ken Boice (Cybersecurity Expert)
Well, the first thing we do with a company is we give them what we call kind of a cybersecurity health checkup. And that's just an evaluation of, you know, and I'll compare it to a house so people can relate Is it come in here and you go, you know, your windows, all the locks are broken on your windows. And hey, by the way, your back patio, deck sliders, it's not working properly. You can jack that open easy, you know, and then say, here's all the vulnerabilities that you have in your house. Well, you need to fix them right? Now, we identify that, then we can help fix them. But then let's put a system in around that that prevents people from coming in. Every other endpoint or entry point, we call it, you know, at your house, it's your entry point, we call it in the business, the endpoint is where they're coming in. Right. So how do we prevent them? Now? You cannot 100% prevent hackers from hacking in. There's no foolproof system. It's just like any other bank or there's no foolproof system to anything. What you want to do is you want to stop them quick enough to prevent the damage, you know, the least amount of damage as possible. So, you know, there's a thing called security operations center, which 247 monitoring, which is just like a house. It's like alarm system for your house is once somebody breaks in, where are they, how do we catch them and who do we alert? Is it a high priority that you alert the CISO of a company or is it real? Low priority is just, hey, you want to check this in the morning, clean it up, right? That type of thing. So there's different levels and all that. That's where, you know, cybersecurity to me is really simple. It's a game of cops and robbers and they're trying to break in and steal our stuff, and we're trying to prevent them from stealing our stuff. So it's just technology. Unfortunately, people can do it from anywhere on the planet and they can be in your backyard tomorrow in your company, doesn't matter where it is and as long as they can get in. But like I said, if you've got the right security in front of you, then you're going to be at least you don't want to be waking up and losing your business tomorrow because you didn't spend, you know, X amount to protect it, if that makes sense.
Daniel (Podcast Host)
Yeah, I was talking to a friend who's an accountant for a corporate accountant for a large company. And they had to go through a training around that. The CFO of the company will never call you to ask you to transfer, do anything when it comes to money because people, they had already gotten a deeper fake, a Hacker that Deep fake the CFO's voice and contacted and, and they almost, I guess, sent money to somebody. So it's crazy. Like how technology.
Ken Boice (Cybersecurity Expert)
Daniel.
Daniel (Podcast Host)
Yes.
Ken Boice (Cybersecurity Expert)
We've had the same thing happen to us is hackers, they want to hack. They want to, they want to hack a cyber security firm. Isn't that sexy? We hacked into cyber global and goofy. No you didn't. We caught you. But put on your point is let's say you're BMW, okay? Big company, but let's say all these small companies sell all these parts to BMW, right? And then suddenly, you know, BMW gets an email from your company and you're a $5 million company, you're selling parts to them, but they get an email thinking it's you and it says, hey, by the way, just want to update our accounting information. We've changed bank accounts. This is our new bank account. So when you make your payment, make it to this account and then two, three months later, you call BMW and go like, what's going on? You haven't paid us in 90 days. And they go, oh, yes we have. That's gone. Goodbye. That money's gone. You're not going to see it because they packed in access the account diverted to their account, which is definitely offshore somewhere where you're never going to find it. This happens every day now. Do companies want to talk about that in the public? What do you think? Shh. Just silent crime. They don't want to talk about it because it hurts a reputation. Nobody wants to talk about that. Right. But anyway, we deal with this all day long. That's why I'm in the business. I'm a 30 year franchise guy. You told me a year ago I'd be in the cybersecurity industry. I would have lost a bet to you, I can guarantee you that. I never thought I'd be here. It's just the opportunity that exists here for us and be able to grow this company is phenomenal.
Daniel (Podcast Host)
So I could see, I hate to.
Ken Boice (Cybersecurity Expert)
And we don't want to benefit on other people's misery, but it's just reality.
Daniel (Podcast Host)
No, I think it's a great mission. Right, like you're saying people are going to do bad things. No matter what, they're going to do bad things. So the best thing you can do though is try to fight those people doing bad things to at least give these companies a chance to. Because you said it before, most people are only focused on helping those large corporations. They're not focused on helping the ones that are getting destroyed. When it happens like you're saying these larger corporations, yes, I'm sure it impacts them negatively, but it doesn't normally destroy their company. This can literally destroy the majority of these companies will get destroyed overnight. So why, you know, like you said, you've been in the franchising industry for a long time. Now you're doing this. Where do you see the most passionate individuals getting involved or the most passionate people about this that are going to say, you know what, I think this is a great franchise to be a part of.
Ken Boice (Cybersecurity Expert)
I like to equate our business model to State Farm insurance, if that makes any sense, is when you have a State Farm insurance agent, you know, their daily role is to find clients and get clients and service clients. Right? Get clients, service clients. State Farm does everything else. Right. That's the same with us, is we do all the cybersecurity work, we do all the meeting with clients with our franchisees. Our franchisees are people. People. They're people that, you know, might have a sales and marketing background, preferably don't have to, but you're a people person. You like exchanging, getting in front of people, talking with people, doing this, identifying those needs. You know, that's why I get into this business. Because you didn't have to have one. Is, is we don't have time today to talk about my, this is my unicorn business. But you know, low investment, no real estate, no build out, no employees, unless you want to hire a salesperson. No trucks. You know, when you go down and look at a business, it's very, very appealing to want to be part of. You have a home office, you, you know, you can have an office too. Don't get me wrong, some of our franchisees do with salespeople and all that, but it's, it's, it's a service based business so it's easier to enter if you're a potential candidate to be a franchisee. You don't people think, oh, do I need to know cyber security? I'm like, no. In fact, no offense to the people that are really technical and all that, but a lot of those people don't like to do sales, don't like to be in front of the customer, don't like to do that on a daily basis. Right. Well, this is the worst opportunity for them. They might be the best cybersecurity technician in the world. Okay, we'll apply for a job, maybe we'll hire you. Right? But to be a franchise owner, probably not a good fit. So that's why I get involved with this, because I've always been about building an infrastructure and build a network and build a. Build basically infrastructure of going to get new clients. Okay. And that's what we're doing is we're building through partnerships. We're building through our franchises. Yes, we'll reach out directly to clients, but we're building an infrastructure where, you know, we have companies that partner with us, just like accountants and refer clients to us. And so we have a trust level because, you know, Daniel, I know we jump around a little bit here, but one of the biggest things of a cyber security is trust. It's like, who do you trust this company? This is your company, right? This looks almost like one of your daughters or your sons or your wife. It's that much, right? It's who do you trust with them and all that. So that's a big part of where we go. And when you work with partnerships, you work with people that give you referrals and trust you. So you work with them and then they refer you to people instead of us going around and try to knock. I use that analogy before with fishing with a single hook. That's the thing I've learned in my business career in 30 years. That's the, the biggest thing I've ever learned is I rather fish with a net than a hook. Right. Is that I can just get in front of more people and be able to develop things like that. Right. So that's the way we're building our business is through partnerships, through a network, through franchises. It's no better than having somebody in Boston, let's say in Atlanta, in Houston, who are franchisees. We have 14 across the country now. But no better to have somebody there that has invested their own money, their own time. They're. They're in. Like I say, they're in. They're. They're not looking over their shoulder every two weeks for a new job, and they're going to jump ship and go to another company. Right. Is their vested interest there? And that's, that's why the franchise model and why it stuck with it for 30 years works so well in building that distribution channel. So we'll have 50 franchisees across the country. We'll have all kinds of partnerships. We'll have distribution channel so that we can go and reach that end customer with a lot less acquisition cost and a whole lot more efficiency and more of that trust in building.
Daniel (Podcast Host)
Well, Ken, I think not only about this topic here, but I think I also learned about just leveraging franchising in a different way because I don't think a lot of people talk about, oh, I'm going to create a yeah, I want to be a franchisor. I'm going to create, I'm going to franchise my business and this is how it's going to be. I used to work in this area for a few years as a consultant so I've seen different models but I like this model. Not just from your model like S Cyber Global, but if somebody wants to also franchise their business it makes a lot of sense as a way to really create this, this network effect without obviously we know most, some of the highest costs come from customer acquisition but you really get. It's almost like having hyper focused ambassadors of your brand of your product but they're winning like they're winning at as well.
Ken Boice (Cybersecurity Expert)
Well, I give you like I'll have some fun with you right now is I think that I'm on teams and I have a Mac and I think that Mac and teams had fun with each other, the engineers. Because you saw probably a couple thumbs up go up in our presentation today or in our podcast. I ain't hitting thumbs up. I don't know why they go up. But anyway, I saw it a couple times and I saw you look and go thumbs up. I go, I, I didn't do it on purpose but just to give you a thumbs up on what you're talking about. A hundred percent.
Daniel (Podcast Host)
I saw that too. I was trying to figure out how that something new on my end technology, like I said, it really moves every two seconds there's something new. But Ken, this has been great. If people want to get in touch with you, they want to find out more about Cyber Global, they want to follow along. How can they do?
Ken Boice (Cybersecurity Expert)
So yeah, go to our website cybergl.com my website or my email is Ken boicecybergl.com just Google us. You, you'll see it there. Reach out to us if you want to. We have the we Funder campaign that actually launched today, October 6th where people can invest in our company. Now two is we're still expanding across the country. We have 14 franchisees now. We still have 36 franchisees to go if you want to call it before we have the whole country covered which we hope to have that done by the end of the year. So lots of opportunities. We like to deal with people that want to jump into something that is, you know, could be new. This is not a new industry. It's been around for a long time. It's just transitioning very rapidly. It's transitioning with. There's lots of opportunity that's available out there and you know we're going this way instead of where there's a lot of industries unfortunately that are going the other way.
Daniel (Podcast Host)
Well, potential 500 billion dollar industry by 2030 which is actually coming up. It's only about four years away. Sadly this year is almost over. But Ken, this has been great. A lot of stuff happening at Cyber Global and thank you for sharing all your insights today. I learned a lot and I appreciate. I always like to talk to great people where I can learn and I can take away something from the conversation. But thank you for joining us on FounderStory.
Ken Boice (Cybersecurity Expert)
Thank you Daniel. Just a last thought is we're on a mission to protect small and medium sized businesses. That's why we get up every day. And that's what our mission is, to make sure they're safe from these cybercriminals.
Multicare Announcer
Our state has changed a lot in the last 140 years. We know because MultiCare has been here guided by a single purpose, making our communities healthier. That comes from making courageous decisions, partnering with local communities to grow programs and services, and expanding healthcare access to those who need it most. Together, we're building a healthier future. Learn more@ multicare.org.
Bob Evans Advertiser
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Daniel (Podcast Host)
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Ken Boice (Cybersecurity Expert)
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Daniel (Podcast Host)
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Ken Boice (Cybersecurity Expert)
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Ken Boice (Cybersecurity Expert)
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Ken Boice (Cybersecurity Expert)
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Podcast: Founder's Story
Host: Daniel (IBH Media)
Episode: Why 33 Million Small Businesses Are Easy Targets for Hackers | Ep 268 with Ken Boice, Founder of CyberGlobal USA
Date: October 13, 2025
This episode dives into the rapidly evolving world of cybersecurity for small businesses, focusing on why over 33 million small businesses in the U.S. are highly vulnerable to cyber attacks. Host Daniel speaks with Ken Boice, founder of CyberGlobal USA, about the industry’s shift in the age of AI, the devastating impact of breaches, proactive and affordable security strategies for SMEs, and innovative franchise models creating a mission-driven approach to digital protection.
This episode underscores the urgency for small businesses to take cyber threats seriously as AI evens the playing field for cybercriminals. Ken Boice offers both sobering realities and hopeful solutions—emphasizing proactive security, affordable expertise, real-world training, and a trust-based service delivery model. With an industry poised for massive growth, CyberGlobal USA is positioning itself as the champion for under-protected American businesses.
Contact CyberGlobal: Visit cybergl.com or email Ken directly at Ken@cybergl.com for more information or to inquire about franchise opportunities.