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- [00:01]
A
A massage chair might seem a bit extravagant, especially these days. Eight different settings, adjustable intensity, plus it's heated and it just feels so good. Yes, a massage chair might seem a bit extravagant, but when it can come with a car, suddenly it seems quite practical. The all new 2025 Volkswagen Tiguan, packed with premium features like available massaging front seats. That only feels extravagant. Freakonomics Radio is sponsored by Amica Insurance. They say if you want to go fast, go alone, but if you want to go far, go together. When you go with Amica, you're getting coverage from a mutual insurer that's built for their customers, so they'll help look after what's important to you together, auto, home life and more. Amica has you covered. At Amica, they'll help protect what matters most to you. Visit amica.com and get a quote today. Hey there Stephen Dubner. If you follow business news, you may have noticed an interesting trend. Big companies hiring not one but two CEOs. It's happening at Spotify, Oracle, Comcast and elsewhere. Why does this seem to be happening so frequently? Well, one possibility, a slight possibility perhaps, is that all those people have been listening to Freakonomics Radio and in an episode that we made a couple years ago called Are two CEOs better than one? So we thought it might be a good time to revisit that episode. And that's what we're playing for you today. As a bonus episode. We have updated facts and figures where necessary. As always, thanks for listening. People often ask me where do you get the ideas for your show? And I usually say something like, well, I don't have a real job. This show is all I do. So I spend a lot of time reading, talking to people, wandering around, trying to sort out what's interesting in the world and what's under explored. But occasionally a good idea just shows up in an email like the one we received from one Zach Levine of Tampa, Florida. As an entrepreneur who has started and sold several successful tech startups, he wrote, I have always toyed with the idea of having a co CEO. I shine at most CEO related things, but there are many I'm not great at. So my question for you do companies run by co CEOs perform better than those run by solo CEOs? Today on Freakonomics Radio, let's find out. We will hear from one CEO expert who thinks co CEOs are a great idea and one who thinks it's absurd. We'll hear directly from some CO CEOs, one pair that is happily running A big company and one from a huge company that went down in flames. We'll also hear about some research which found that working in pairs makes people not only more productive, but happier. And who doesn't want to be happier? Foreign.
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B
This is Freakonomics Radio, the podcast that explores the hidden side of everything with your host, Stephen Dubner.
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A
Okay, let's start with this man. Name and id, please.
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C
Mark Feigen. I am a CEO advisor.
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A
And what does a CEO advisor do?
- [03:48]
C
Good question. So we have a firm that supports the CEO with everything they need to be successful. They get a coach. They get governance advice, investor relations advice.
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A
Fortune magazine has called Feigen the CEO Whisperer. People come to him with problems, with questions. Not long ago, there was a question about whether two CEOs might be better than one.
- [04:14]
C
It was in a conversation with a client who was curious about it, and I had probably the same skepticism that anyone else would have, which is that, hey, it's probably difficult to make work. I didn't know offhand of any CO CEOs, and I said, I'll look at it. We looked at 2,200 companies from 1996 to 2020, the S&P 1200, and the Russell 1000, and there were just 90.
- [04:40]
A
That's right in the case of these 2,200 large publicly traded companies over more than 20 years. So that's a lot more than just 2,200 CEOs. There were just 95 instances of co CEOs. Some of them ran firms you may know. Chipotle, SAP, and Research In Motion, or RIM, the company that made the BlackBerry, the first big smartphone. But again, co CEOs were unusual.
- [05:08]
C
Certainly this is rare in the public markets. Private companies, though, have co CEOs everywhere you look. If you go to a bakery or a pub, ask if there's a co CEO in charge. Well, no, we don't have co CEOs, but, yeah, my brother and I, we run the place.
- [05:23]
A
Feigen decided to focus his research not on private firms, but on big public companies, largely because there's a lot of data that makes it possible to measure their performance. Once Feigen and his team had done this measurement, they wrote up their findings in a Harvard. Harvard Business Review article called Is It Time to Consider Co CEOs? How did Feigen go from skeptic to believer? It turned out that the CEO Pears in his data, delivered annual shareholder returns that were nearly 40% higher than the returns of the thousands of firms run by solo CEOs.
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C
If you were a hedge fund, and I said, Hey, I can give you a certainty of a 40% better total shareholder return. You'd be the biggest hedge fund in the world.
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A
So that's why Mark Feigen became a true believer in the co CEO. Now to be clear, Feigen is not an academic economist. And his study didn't have anywhere near the sort of robustness checks that a peer reviewed research paper would have. He didn't control for a variety of other factors that may have explained the big difference in performance. It could be that the kind of company that has two CEOs has some other characteristics that produce better returns. Still, Feigen was impressed by this finding. As he wrote in that Harvard Business Review piece today, the job of running a company has become so complex and multifaceted and the scope of responsibilities so great that the co CEO model deserves a fresh and close look. Some readers, however, were less impressed.
- [07:02]
C
People say, well, if co CEOs are such a good idea, why don't they exist in countries? Why aren't there co presidents? Well, guess what? Rome, which was pretty successful, you have to agree, had co counsels. The Senate said, we're not giving this job to one person, we're gonna have co counsels. And those co counsels were responsible for administration for the military, but they had arrangements. Each could veto the other's decision, so they had to agree. So in fact they were partners.
- [07:32]
A
I appreciate this reference, but the fact that you have to go back a couple thousand years to point to a prominent example makes me think that there's something in either human nature or in the setup of large organizations that conspires against pairs. What is that? Why is that?
- [07:48]
C
Well, I think that as countries became more militaristic, command and control, the top down leader, the male figure is very much in charge. That's how countries grew and that's how companies grew. That's the history of management. But don't you think that's a bit dated? We talk about team based organizations. Why not have a team at the top? I don't argue it should be used everywhere. By no means. It's a choice as opposed to a prescription.
- [08:18]
A
If we were to ask Mark, the CEOs of, let's say the top 100 public firms in the US how they would feel about having a co CEO, how many of those 100 do you think would say yes? Or at least maybe.
- [08:32]
C
I would expect most would say no. I think the better question is, would you imagine handing your company to successors who are co CEOs? Because I've asked them far more than you Think have listened to what we're saying and have said, I'm open to it. I am skeptical. And by the way, I think it's important to be skeptical because I think there are reasons why this shouldn't work and you have to do it carefully. But more and more companies have said, I think this makes sense. Let's discuss it and what are the best practices? And remember, we're not dividing the role in half. We're doubling the capacity in the most important job in a company.
- [09:12]
A
You said that CO CEOs are much more common among private firms than public firms. Why is that? Do boards behave differently with public firms? Is it the media scrutiny? Is it shareholders?
- [09:24]
C
No, it's because most private companies are small. And when they're founded, two people get together and found a company. My mother and her best friend from grade school, Lois and Ellen, founded a travel business and they were partners until Ellen sadly passed. That's the norm.
- [09:40]
A
What is it about two people collaborating that is special?
- [09:44]
C
I think the most important thing is they coach each other. Co CEOs, they have a partner, they have a coach, they have a collaborator they can bounce an idea off. You know, when you go rogue and come up with a kooky idea like we all do, you have someone who can ground you. One of the CO CEOs said to me in our interviews, the best thing about this is we can call bull on the other. That's important. And I think when sole CEOs fail, there's a set of reasons why CEOs fail. But often they get too aggressive with an idea.
- [10:18]
A
Aggressive or invested because of ego.
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C
Oh, I think that's well said. You're right. It becomes wrapped up in their identity. They're certain they're right. After all, they got to where they got to because they were right more often. And they are often right. When other people told them, don't do that, and then they did it and it worked and now they're promoted and they're in the big job. And so you know what? I know how to do this. And I'm going to tell you what to do. I'm thinking of Rahmani Air at the Hartford, which is a company that was founded 150 years ago. Hartford Fire Insurance Company. It was a great company. Romani built it up in the early 2000s by selling variable annuities, which is a type of financial product where Hartford took interest rate risk. And then came the Great Recession and the stock went from $70 to $3. Romney became in love with an idea, but Romney had no one to check him. And I can think of many examples like that. And so when you have a partner, you might take a bit less risk, so the model may be more cautious. But when you do take risk, both are aligned. You've really thought it through.
- [11:28]
A
Now, to be fair, nearly every CEO has at least a few allies, either internally or on the board, to help them think through every big move. But Feigen's argument is that unless you are technically, officially in a power sharing role, the power really doesn't get shared. To think about power sharing, consider how a lot of families work.
- [11:52]
C
We think of the strong father figure. Well, tell that to my mother or your mother. Right. Most of us, if you're lucky, came from a home with a mother and a father. So you had co CEOs. So we're used to it. In human nature, I think co CEOs suffer by disproof, by example, because anyone can point to a disaster. And you can imagine when co CEOs unwind, I mean, they can unwind horribly, they become distrusting of each other. Camps develop. They are indecisive, they spread rumors about the other. It can get ugly.
- [12:27]
A
Can you give an example of that?
- [12:29]
C
Yes. Chipotle. The founder Steve Ells brought his best friend Monty Moran, and when they went public in 2006, they became co CEOs and in 2015, E. Coli was found in their food and people were sick. It was a crisis and they fought and they never spoke to each other again. At BlackBerry, as the iPhone and Google came out, they were on the defense. Mike Lazaridis and Cosio, Jim Gosley were very close, but when the company was up against the wall, they didn't perform and their partnership fell.
- [13:11]
A
Feigen's story about the BlackBerry got my attention. Some of you may not remember just how big the BlackBerry smartphone was, but it was big. It was made by a company called Research in Motion, or RIM, which was founded in 1984 in Waterloo, Canada. They developed a variety of wireless technologies, but it was the BlackBerry, with its addictive raised keyboard that became the breakout superstar. In 2007, RIM became the most valuable company in Canada, with a market capitalization of $67 billion. Its co CEOs, Mike Lazaridis and Jim Balsali, were hailed as not only visionaries and tech wizards, but as the ideal corporate couple. We reached out to both of them for an interview. One declined, but the other did. Take our call.
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C
Sure.
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D
My name is Jim Balsali. I'm the retired chairman and co CEO of Research in Motion. It's A pleasure to be with you today.
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A
I asked Balsali to describe how he and Lazaridis got together in the first place.
- [14:15]
D
Mike and I, we got to know each other because he was a supplier in 1989 to a company I was working for. And I was blown away with his engineering and his innovation computing skills. So we became partners in 1992. We agreed to share the CEO because we had distinctive skills. I did the commercialization and the financing side and Mike did the engineering and product side. But we talked every day, multiple times a day. I can't think of a day in 20 years. We didn't talk and exchange messages, including weekends, every day of the year. Tech is, there are no holidays in tech. And so we were that typical 10 year overnight success story where we beavered away from for a while and then we had this convergence of mobility and messaging and the Internet protocol. We took it from an idea and 11 years later, we were the fastest growing company in the world.
- [15:11]
A
How did the relationship evolve as the success got so intense?
- [15:16]
D
Well, Mike and I shared an office for the first couple years. We literally talked before meetings, debriefed after meetings. We had the password for each other's voicemail. When we traveled, we shared hotel rooms. It was incredibly and a true partnership. We actually got our own office at one point, but they were beside each other with an assistant, Lisa. And we had an angry CEO that was wanting something we couldn't provide at that time. And he would call, and when I heard his name, I crawled under my desk and said to Lisa, I'm not here, but Mike's in his office. And Mike crawled under his desk giggling, saying, there's no one here but us chickens. And Lisa's got her hands on her hips saying, boys. So we had to flip a coin to decide who was going to take the difficult call, which shows that you gotta work together, you gotta have some fun. It's not always clear who gets the good stuff and who gets the bad.
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A
But technology, as we all know, moves fast. Being on top is no guarantee you will stay there.
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D
What happened was the company was facing two shifts in the competitive terrain. And if you know the old adage, who wins a battle between an alligator and a bear, it depends on the train.
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A
Okay, I'll be honest, I did not know that old adage. Maybe it's a Canadian thing.
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D
Anyway, and in parallel, and it's very important to understand that these happen in parallel, Apple came out with a high end phone accompanied by a rich e commerce ecosystem. But also Google came up With a subsidized business model that enabled much cheaper handsets in exchange for their data. We lived in the mid market of phones and so it plummeted the price structure. And the carriers were telling me that they're saying, sell your stuff way below cost or I'm sorry, it's too expensive now. And so I believed that the phone business was dead, but we had this amazing services business that provided the rich messaging that everybody liked. Mike wanted to double down on hardware. I called it a suicide march and he considered my view heresy. And so it was a strategic difference. It was an impasse. It went to the board. The board picked Mike's path to go hardware and jettison the services business. And that was the end of the relationship.
- [17:39]
A
So what was your relationship like in those last months? Was it you and Mike cursing and screaming at each other? Was it more silent treatment?
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D
Well, Mike and I never raised our voices to one another ever in 20 years. But he thought I was like off my rockers. He thought like, are you crazy? I mean, that'll kill hardware. And I'm like, mike, the baby's dead.
- [18:05]
A
So if I'm a skeptic of the co CEO model, I might say, well, sure, it works fine in happy days in growth mode, but once you're under serious threat or chaos, it's a problem. You need a captain of the ship. Would you agree with that?
- [18:21]
D
No. I think the board should have said, we gotta make you guys duke this out. And you know what? We're not going to pick a side.
- [18:31]
A
But instead of having the two CEOs duke it out, the board did side with Lazaridis. Balsali left the firm in 2012. Lazaritis wound up leaving a year later. Between 2011 and 2016, the years you may remember for the rise of Android phones and the iPhone, the company behind the BlackBerry saw its sales fall from $20 billion a year to 2 billion.
- [18:55]
D
And so I think had we had the co CEOs and the board said, you guys brought us here and you're going to figure out going forward and we're not going to let you do anything but invest in it. Unless one of you says, uncle, did.
- [19:11]
A
Mike ever come to you later and say, hey, Jim, I think you were right?
- [19:17]
D
No, no, no, no, that didn't happen.
- [19:22]
A
What has your relationship been since you left the firm?
- [19:25]
D
Oh, I've seen him socially a couple times at events and all that, but we mix in very different circles, so it's all just pleasantries.
- [19:34]
A
So we recently spoke with this CEO consultant, Mark Feigen, whose research found that public companies with co CEOs perform better than companies with more traditional single leadership. Empirically, it's not a super robust finding, but it's not nothing either. So let's say we trust the data and we trust the finding. Why would you? I mean, you've got better experience in this realm than just about anybody could have. Why would you expect that would be?
- [20:04]
D
Oh, I think for the reasons I've told you and many more. I read Mark's piece recently. I thought he's spot on. I'm reading it and I'm thinking, yes, yes, yes.
- [20:15]
A
Let me run a few by you and maybe you can just give me examples from your partnership. He said that among the many benefits of two CEOs, I've got a list of maybe seven or eight here. One is that they can be in two places at once. Literally.
- [20:29]
D
Gold, gold. Like I lived on planes. I was tired, chronically tired. I loved it. It's exhilarating. But I had no chance to be in the places Mike had to be. And I don't know how we could have done it without the two of us because there was just too many times we had to be in two places at the same time. When you're growing any company, people want the CEO. So when we had all these suppliers and these were big partnerships, they got Mike as a CEO. And when those in the commercialization and the carriers, they want to see the CEO. Because if you show up as a CEO, it's respect. If you don't show up, it's disrespectful.
- [21:08]
A
Here's another argument from mark. Retention. CO CEOs can ensure the retention of two CEO candidates. So again, in your case, it happened very, very early. It wasn't like they had to offer you the job so that you would stay. But I'm curious if you have seen that dynamic elsewhere.
- [21:23]
D
Well, I would extend that view a little bit to key executives. People want a relationship with the CEO and the kind of magnetism that Mike brought for a lot of the people. He was their leader and their leader was the CEO. And in the financing and the commercial part of the business, I was their leader. So I would say the retention is much more on the whole executive suite right underneath the CEOs, because you have two force fields of supporting executive relationships where they all say, I report to the CEO and I believe in the leadership of the CEO.
- [21:58]
A
So to me, the ultimate pair partnership is marriage. And if the institution of marriage has generally succeeded for so long, do you think there's Anything we have to learn from operating in pair partnership that might be applied to business.
- [22:16]
D
Many of our senior executives used to say about Mike and I, they'd say, I wish my spouse and I had as good a relationship as Mike and Jim. So I think it's. You feel you're better because of the other. I think good relationships happen because each side thinks they got the better side of the deal. But together it's one to one is three, and you're aware enough to know it and invest in it and nurture it.
- [22:40]
A
I have to say, considering how things ended with you and Mike and with rim, it sounds to me, at least in this conversation, that there is zero bitterness on your behalf. I sometimes hear that same lack of bitterness in certain divorced couples, although many are not that way. Do you feel frustration, regret, hurt, any of those things and you're good at covering it, or do you really not feel those negative emotions?
- [23:11]
D
No, I don't feel the negative emotions. I mean, I prospered mightily. I changed the world. Being a CO is so demanding. You eat well and you prosper, but it owns you. I was very, very tired when I stepped down. I just couldn't believe how much I slept for almost a year. Certain times I think what would have happened had they done what I thought was the right thing? But then I think, yeah, the privilege would have been flying around the world for another 10 years and obviously making a lot more money than you've already got, though you've already got more than you can ever imagine. So, no, no, no, it's not bitter at all.
- [23:49]
A
After the break, a current CEO pair tells us what works for them and why. And then let's throw some cold water on the whole co CEO idea, with help from the Beatles. I'm Stephen Dubner. This is Freakonomics Radio. We'll be right back. Freakonomics Radio is sponsored by Square. Square is the business platform built to help all types of businesses reach their goals. From the corner bagel shop that became a chain to the stylist running a local salon. And Square banking makes business growth easier. Open a free Square checking account for instant access to your sales so funds can be spent or reinvested right away. Or use a Square savings account to set aside money for upgrades or taxes. Your business can even be approved for a Square loan based on performance so you can buy new equipment or hire more staff. 88% of businesses with Square loans report growth. Go to square.com gofreakonomics to learn more about how your business can grow with square. That's sq U-A-R-E.com go Freakonomics Block, Inc. Is not a bank. Banking services provided by Square Financial Services, Inc. Member FDIC Square Checking provided by Sutton Bank Member FDIC loans are subject to credit approval. Freeconomics Radio is sponsored by Sylvania with Sylvania Seeing better while driving at night starts with you, because headlight bulbs dim over time and can lose up to 50ft of visibility before burnout. So don't wait. Upgrade your drive with Sylvania Lights for better visibility on the road ahead. Sylvania's step by step installation guides make it easier than ever to take control of your nighttime clarity, all without a trip to the mechanic. So before a burnout darkens your day, upgrade to Sylvania and see better. Tonight. Freakonomics Radio is sponsored by Stripe 1.3% it's a small number, but in the right context, it's a powerful one. Stripe processed just over $1.4 trillion last year. That figure works out to about 1 billion 1.3% of global GDP. It's a lot, but it's also just 1.3% and GDP isn't capped. Join the ranks of industry leaders like Salesforce, OpenAI and Pepsi that are using Stripe to grow faster and grow the GDP. Learn more@swepe.com the CEO consultant Mark Feigen has become an evangelist for CO CEOs.
- [26:45]
C
If you look back at the early years of Goldman, John Whitehead and John Weinberg decided to become co CEOs and run the firm together. They went to McKinsey and Marvin Bauer, who ran McKinsey and built McKinsey, said it'll never work, but try it, because when you screw it up, you'll need my firm even more. And guess what? It worked for 25 years. So the skepticism's natural. I understand it. It would be silly to say, oh, this always works. It always makes sense. Of course it doesn't. It's a choice. And it's worth having a serious look at and not discounting because of skepticism. It's worth discounting because you don't think it's right for your company.
- [27:23]
E
Fine.
- [27:24]
A
In the Harvard Business Review article he wrote promoting the idea, Feigen lists a number of conditions that help predict whether co CEOs will succeed. The first, and probably the most important, is that they are both willing participants in the power sharing.
- [27:40]
C
This is why founder, co CEOs work so well. They're super willing. You need to sit down and say, okay, we're friends now, we're willing, but we're still going to disagree and disagreement is healthy, but how are we going to resolve those disagreements when mom and dad are fighting? It's not fun.
- [28:00]
F
Our legal shareholders agreement actually came down to if we cannot agree, we will end up in a game of scissors, paper, rock and that will make the decision.
- [28:08]
A
That is Mike Cannon Brooks. In 2002, he and Scott Farquhar founded Atlassian, which today is a publicly traded Australian firm with a market cap of around $45 billion. They make collaboration and productivity software and their customers include more than 75% of the companies in the Fortune 500. When we originally spoke with them for this episod, Brooks and Farquhar shared the CEO title. Here is Farquhar Mike and I met.
- [28:35]
E
In a co op program which meant that we were with a whole bunch of students who during a university career got to do different internships. That was a sort of an uninspiring experience to work in technology in Australia for very large three letter acronym companies, banks and consulting companies and so forth. And when we graduated out of that, Mike sent an email around to many different people asking how about we start something ourselves?
- [29:04]
A
In the beginning they didn't call themselves co CEOs.
- [29:08]
F
There were just two of us doing every single job. And you just did whatever needed to be done, right? Whether it was writing some code, helping a customer, trying to write some marketing copy, filling their coffee machine, whatever it was. And I think it was a fair few years in when we actually probably even thought, oh, we should put a title down on a piece of paper as to what we are. And at that point it was pretty obvious that we were co CEOs.
- [29:30]
A
And how did they divide the work?
- [29:32]
E
Mike does most of the work and I just try and sit on a beach and drink cocktails and do podcasts. The way we split the job up at the moment is Mike runs all of product and engineering and design and I run the go to market function. So sort of sales and marketing.
- [29:50]
F
At different times over the 20 years, we have both done the whole job. So there's a lot of benefits of the co CEO model that we see, but certainly one of them is being able to take a break or change your responsibilities or get some sort of a refresh.
- [30:03]
E
I got to do my honeymoon and get married and take some time off because Mike could run the business. There are people I know, our peers in publicly traded companies who have never taken more than a week's holiday in a decade. There are people I know who've never taken taken more than 24 hours away from being in contact with the business. And that's because when you have tens of thousands of people, millions of customers, things can go wrong at any point in time. And ultimately you're the custodian of that company for shelters, for staff. Everyone looks up to you and you can't really abdicate that responsibility. It's always come down to if I can't convince Mike that something's a good idea, then there's probably a really good reason for that. And I'd like to think vice versa.
- [30:51]
F
I do think it's one of our superpowers as a company. Maybe each of us wouldn't make a very good CEO by ourselves. Maybe we'd make three quarters of a CEO. But if you have two three quarter CEOs, you're well ahead of a singular CEO. I've often said that Scott and I are compatible. We are overlapping, but we are not identical. And this is really critical. We have a compatibility of skill sets. We can communicate well. We have a similar set of values around openness, honesty, respect, et cetera. But we do not have identical skills. If we were exactly the same person, you'd kind of be like, well, one of us is redundant. If we were vastly divergent people, then we'd be fighting all the time.
- [31:30]
A
Cannon, Brooks and Farquhar make it sound as if having a co CEO is a no brainer as long as the fit is right. So why do so few big public companies try it?
- [31:40]
F
It's not for everybody. I'm often asked, oh, do you think every business should have a co CEO? And I say no, I think it's a very good structure. That doesn't mean every business can make it work, nor do I believe every individual can make it work.
- [31:52]
E
And the second thing I think is, you know, ego runs against it as well. It's very appealing to be the sole decision maker and the sole boss who gets to make all the decisions.
- [32:03]
F
2008, 2009 in the Global financial crisis was the first really rocky period we hit and you know, there was a lot of panic around. That is exactly the time when you see how good a co CEO relationship is. There was no sniping at each other, there was no upsetness. There was another moment where we get in a room, we work out what we need to do, we close the door, we try to honestly assess the situation. We made some pretty strong decisions. You know, we froze pay rises, we stopped hiring for a while. We did a whole lot of very quick decisioning together. But that's where you want two people in the boat. To help navigate you out of tricky waters. Actually, if you have the right two people, it was not tense or friction filled. It was quite the opposite.
- [32:48]
A
Cannon Brooks and Farquhar got through all that together. But In April of 2024, Farquhar announced that he was leaving Atlassian. There were rumors that he and Cannon Brooks had a falling out, although they denied it. The company's share price since then is down by around 25%. A co CEO booster like Mark Feigen might argue that the fit simply wasn't right. But a co CEO skeptic might argue that it's the very model that is wrong.
- [33:18]
G
The trouble is there's a lot of ambiguity as to who's in control.
- [33:22]
A
That is Jeffrey Sonnenfeld, Senior Associate Dean.
- [33:25]
G
And Lester Crown, professor of Management Studies at the Yale School of Management.
- [33:30]
A
You also run something called the Chief Executive Leadership Institute, is that correct?
- [33:34]
G
Yeah. The world's first school for incumbent CEOs.
- [33:38]
A
What's your mission and how does it work?
- [33:41]
G
Our goal is to take highly accomplished people who can atrophy in high office because they're very busy. They're not always the most reflective people. They're very action oriented people, often brilliant and many times just as smart, if not smarter than many of my scholarly friends. But they have short attention spans. So we create a learning format that matches their wide portfolio of pragmatic interests without drilling down too long on any one topic. And the goal is to make sure that people at the top stay fresh. Because that old Greek adage about how the fish rots from the head. We want to make sure that these people stay current or else their misinformation goes cascading down the firm to disastrous consequences for the rest of us.
- [34:29]
A
Okay, that old adage I have heard of. So, rotting fish one alligator versus bear zero. I asked Jeff Sonnenfeld about another old adage, one that might apply to any CEO. Is it truly lonely at the top?
- [34:45]
G
It's very lonely at the top. The CEO of one of the very largest consumer goods companies told me that they basically have no friends. Similarly, the CEO of one of the very largest top three banks said they have no friends. And they're pretty affable people. They're people they meet all the time. They have an awful lot of business associates. But their lieutenants, as we see this baby boom generation, is getting pushed out by anxious millennials that want the job already. Their lieutenants are often eager aspirants that they can't always completely confide in where their vulnerabilities are. And with the elevated and needed board vigilance. And because of regulation financial disclosure, they're very cautious about what they even share with family members. So, you know, intimate friends and family may be able to give them emotional support. But just to talk through business problems, it's hard. And consultants sometimes can become, you know, corporate intestinal tapeworms that when they come in, they never leave. So when they sometimes confide in consultants, it's hard to get one that doesn't have a commercial agenda to lengthen their stay and build dependence.
- [35:54]
A
So it sounds to me like you're making our argument for us, which is co CEO is a model that's at least well worth considering for a lot of firms. So what is your position on that?
- [36:07]
G
Not to disappoint you, but the right answer is that these CEOs need to find community, like our programs, where they can talk off the record and go for candid feedback. And that's what we and others provide. That's so critical. But a co CEO, there's a lot of trouble with it. There's role confusion as to who should be the lead spokesperson. Unity of command makes a lot of sense.
- [36:33]
A
So, Jeff, we recently spoke with another CEO consultant, Mark Feigen, who, as I believe you know, has written an article in favor of co CEOs. This was based primarily on the fact that big public firms with co CEOs, although there aren't many of them, that they outperform firms with a single traditional CEO by nearly 40%. So, first of all, do you believe that research?
- [36:57]
G
No, not at all.
- [36:59]
A
Say what you really think, Jeff. Come on now.
- [37:01]
G
What's actually there in practice, say at Netflix or at Salesforce, where they have kept people as a retention strategy, is very clear who is actually in charge. And what they did is often held onto a very talented executive that was going to be stolen away by a competitor.
- [37:21]
A
So it's co CEO in name only, you're saying?
- [37:25]
G
Yeah. Where it's been authentic, Say at Nordstrom, it was disastrous. And Microsoft makes the case how the shared leadership can be disastrous. It was very unclear at times, and I saw this firsthand repeatedly on the premises. Is Bill Gates calling the shots or is Steve Ballmer calling the shots? By contrast, there's no doubt that Saty Nadella is the unitary CEO. And he's not an autocrat, a bully. He's wise and courageous, bold leader. But it's the antithesis of co leadership.
- [38:00]
A
When we look at partnership pairs, pairs of people working together on a common goal, they're pretty common in many other domains. We See, in scientific research, a lot of academic, in music, elsewhere in the arts and so on. Why does it seem to work relatively well in certain domains but not in business?
- [38:19]
G
Well, if you take a look at the backstage view of that great film that's like six hours long that came out on the Beatles, you realize what we thought was collaborative, in fact wasn't all long. Anybody who watched that can't help but walk away feeling really sorry for George and that even John Lennon didn't have the force of personality we thought he did. Paul McCartney was driving the show and Ringo was trying to placate. So what we thought as a combo wasn't.
- [38:49]
A
I once spent a lot of time with Paul Simon when he was writing this Broadway musical called Capeman, which turned out not to be a great success even though it had a lot of great music in it. And he was talking about how this was the first time he'd ever done a truly collaborative creation because Broadway's totally different. You got the book writer, choreographer, da da da. And I said, yeah, but what about Simon and Garfunkel? He said, oh please, that wasn't a collaboration like Artie just showed up and.
- [39:14]
G
Sang, oh Steven, you made my point so well, of course, Simon and Garfunkel were not Simon and Garfunkel, it was Simon and Garfunkel.
- [39:23]
A
So not only are you not a believer in the pair as a viable business leadership construct, but you believe that most pairs are probably much less pear like than we think, that it's more of a presentation and not a reality.
- [39:38]
G
Yeah, I mean, other than the tribute to Iwo Jima and the tribute to the public safety workers at 9 11. I don't think your listeners could come up with two or three more examples of public monuments to committees, task forces, wherever public park you go to, Common Square, anywhere in the world, any continent, it's a tribute to a bold individual. Entrepreneurs, they can make mistakes, but they do have courage. And that boldness matters. And you lose that boldness and that courage and that prudent risk taking. You don't want reckless people, which is why you want a board to help backstop them. But they should have a decision maker who ultimately has a vision, has authority and can take command and don't have to keep saying oh no, after you.
- [40:26]
A
What Sonnenfeld is talking about here reminds me of the great man theory of history promoted by Thomas Carlyle, the 19th century Scottish philosopher. Carlyle believed that every generation, if they're lucky, is blessed by a divinely inspired hero who is capable of leading the rest of us. That idea has fallen out of favor with historians, but it seems to live on in business schools. Jeff Sonnenfeld, who strongly prefers the solo CEO to the co CEO, has been called the CEO Whisperer by Business Insider. And that, you may recall, is exactly the same name that Fortune magazine gave to Mark Feigen, who likes the idea of co CEOs. So which whisperer is right? And what other jobs might be better done by two people instead of one?
- [41:17]
H
There's a lot of naysayers saying, why would you ever have two people doing something one person could do that must be twice as expensive.
- [41:25]
A
That's coming up. I'm Stephen Dubner and this is Freakonomics Radio. Tis the season of gifting and holes to deck and the who's in who Louisville were in love with new tech. Where can we find Sonos and Samsung and Nintendo? They shouted. Would they find it in one place? This they questioned and doubted when so suddenly a who yelled, walmart's the place to start. And eachwho added headphones, TVs and games to their carts. With Walmart, their shopping was done in a flurry. They cried out, who knew? And ordered their gifts in a hurry. Shop the latest tech gifts in the Walmart app. It's Cybersecurity awareness month and LifeLock is here with tips to help protect your identity. Use strong passwords, set up multi factor authentication and report phishing scams. And for comprehensive identity protection, Lifelock is your best choice. LifeLock alerts you to suspicious uses of your personal information and also fixes identity theft, guaranteed or your money back. Stay smart, stay safe and stay protected with a 30 day free trial@lifelock.com Specialoffer terms apply.
- [42:37]
B
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- [43:41]
A
Laurie Williams is a professor of computer science at North Carolina State University. But back in the 1990s she was writing software at IBM. And this usually meant working alone.
- [43:53]
H
I could classify some of my time at IBM as being in my office suffering in silence. I mean you could just sit there and be like, I don't know why this isn't working. And you just sit there and sit there and sit there and, and not figure out why it's not working.
- [44:09]
A
So she quit and she decided to get a PhD at the University of Utah.
- [44:14]
H
Back in 1998, when pair programming came out, my advisors eyes lit up. And those of us who have been PhD students, we know if our advisor's eyes lit up, then that's the topic we're interested in.
- [44:27]
A
All of a sudden pair programming is just what it sounds like. Two software engineers working together on a single program, often using a single computer.
- [44:37]
H
Typically one person is called the driver and one's called the Navigator. And the driver is typing on the keyboard, moving the mouse, like getting something recorded. And the Navigator is watching the work of the driver. But like if you looked at a video, a pair programmers, it's chatter, chatter, chatter. Like it's a constant communication. So it's not like the Navigator is just watching and falling asleep.
- [45:01]
A
For her dissertation, Williams wanted to test how pair programming compared to the kind of solo programming she had done at IBM.
- [45:09]
H
There's a lot of naysayers saying no. Why would you ever have two people doing something one person could do? That must be twice as expensive.
- [45:17]
A
Williams designed a simple experiment for a computer science course.
- [45:21]
H
There was 41 people in the class, 28 were formed into 14 pairs and 13 students worked alone for a whole 15 week semester. They had a number of programs that they did and each one was about two weeks. So it was pretty sizable. They weren't trivial programs. In a particular two week period the people who worked in pairs had to do two programs and the people who worked alone had to do one. Then we measured the results of the work on a number of dimensions. One of them was quality. They had to record the amount of time they spent and then we also continuously recorded their satisfaction.
- [46:02]
A
Williams found that the pairs worked a bit more slowly than the solo programmers. If for instance, a solo programmer spent 10 hours on an assignment, a programming pair spent about five and a half hours working together or 11 total hours. But they made way fewer mistakes.
- [46:21]
H
If you took the typical time it would take to fix the defects, then the pairs would have done better. So from an economic standpoint, overall it was a positive picture.
- [46:33]
A
The programming pairs also reported higher satisfaction.
- [46:37]
H
This is both in the study as well as in industry. People were happier. They're social, humans are social. And if you're working alone on probably anything, you're like, okay, this is how I'm going to do it. And you have in your head how you're going to do it. But if in that process someone says like, oh, why are you doing that? I would have done this. Now you have a conversation and maybe you end up sticking with what you said, but maybe you up end what the other person said will make you think again.
- [47:04]
A
Like Mark Feigen's research on co CEOs, Lori Williams research had a small sample set, but her findings seem to have had a real impact. In a 2018 survey of 100,000 software developers, nearly 30% said they now sometimes use pair programming.
- [47:23]
H
People were very appreciative. I got a lot of email and whatnot saying like, thank you for giving us permission to do it. So it really allowed it like unlocked the ability of companies to actually use the practice because it took away the managers. Like it's going to cost twice as much the permission that it didn't cost 2x. I think that made a big difference, honestly.
- [47:49]
A
So will Mark Feigen's work on co CEOs have the same kind of impact? Will co CEOs someday be as common as programming pairs?
- [48:00]
C
I counsel my CEO clients to be riveted in the detail and that means they really have to understand how human resource and finance and investor relations ticks. And they have to understand how R and D is working. And they have to understand how the capital management process is working at a granular level. And so CO CEOs can double the ability to penetrate and really get underneath what's making this company perform and what the obstacles are that are keeping us from performing at a higher level.
- [48:30]
A
So Mark, assuming that the trend of sole CEOs being dominant doesn't change, let's say over the next 10 or 20 years there's no big rise in co CEOs. Why will the idea not have taken root? What would you ascribe that failure to?
- [48:47]
C
I think in smaller companies we will see and do see lots of co CEOs. So in the very largest companies, I think that boards will be fearful of taking a risk of the blow up. And that's understandable. So I don't expect that the Fortune 100 is going to have 20 or 30 co CEOs in the next 10 years, but I bet it'll have five or 10 and I bet that those companies will do well.
- [49:17]
A
And then of course, if that trend catches on, copycats being copycats.
- [49:21]
C
Yeah, I think 30 years, I'm willing to make a bet 25% might have. And I think if you peeled the onion now and in five years, you'll see many partnerships. So you'll see a CEO and a president. You'll see a CEO and a CFO who work together are in each other's offices eight times a day. I think another secret sauce in getting co CEOs to work is to give them time to work together as leaders before they become co CEOs. KKR huge private equity firm, did this very well. In 2017 they appointed Joe Bay and Scott Nuttall as co presidents and four years later they became co CEOs. By that time they had been working together so well and had such a partnership and had succeeded. The market cap tripled, the assets under management doubled. So it was a success. But not putting co CEOs into it cold. My mother and her best friend had known each other since they were six. Having experience together is helpful if you have the luxury to do that.
- [50:35]
A
So as someone who's running a professional CEO advisory service, is it possible, Mark, that you advocate for co CEOs simply because that means there will be more CEOs which is good for your business?
- [50:48]
C
It's terrible for my business. I was thinking of not going on your podcast because the lonely CEOs like me and I like them. A pair of CEOs have each other. So no, I have zero commercial interest in this. I'm fascinated by this. The research surprised me as much as it has others and so I want to share it.
- [51:16]
A
So what do you think? Let us know. Our email is radioeconomics.com Whether you believe that two CEOs are better than one, I hope you'll agree that two episodes of Freakonomics Radio this week are better than one. We will be back very shortly with a brand new episode. Until then, take care of yourself and if you can, someone else too. Freakonomics Radio is produced by Stitcher and Renbud Radio. You can get the entire archive of Freakonomics Radio on any podcast app. If you'd like to read a transcript or the show notes, can find that@freakonomics.com this episode was produced by Ryan Kelly and updated by Dalvin Abuaji. It was mixed by Jasmine Klinger. The the Freakonomics Radio Network staff also includes Alina Coleman, Augusta Chapman, Eleanor Osborne, Ellen Frankman, Elsa Hernandez, Gabriel Roth, Hilaria Montenacourt, Jeremy Johnston, Morgan Levy, Sarah Lilly, Teo Jacobs, and Zach Lipinski. Our theme song is Mr. Fortune by the Hitchhikers. Our composer is Luis Guerra. As always, thanks for listening. Let me go back to your mom and all the firms and partnerships like that.
- [52:26]
C
Hi Mom. She'll be very happy.
- [52:35]
B
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- [54:17]
A
The who's down and who Newville were making their list, but some didn't know Walmart has the best brands for their gifts. What about toys? Do they have brands kids have been wanting all year? Yep.
- [54:27]
B
Barbie, Tonys and Lego. Gifts that will make them all cheer.
- [54:31]
A
Do you mean they have all the brands I adore?
- [54:33]
B
They have Nintendo, Nespresso, Apple and more.
- [54:37]
A
What a bad so the who answered questions from friends till they were blue? Each one listened and shouted From Walmart? Who knew? Shop gifts from top brands for everyone on your list in the Walmart app. It's Cybersecurity Awareness Month and Lifelock is here with tips to help protect your identity. Use strong passwords, set up multi factor authentication and report phishing scam. And for comprehensive identity protection, Lifelock is your best choice. Lifelock alerts you to suspicious uses of your personal information and also fixes identity theft guaranteed or your money back. Stay smart, stay safe and stay protected with a 30 day free trial@lifelock.com Specialoffer terms apply.