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Natalie has built a growing agency, but her clients still treat her like a freelancer — calling her in, expecting her hands-on every project, and hesitant to work with anyone else on her team. Preston and Jason Fishman break down how to shift that perception, from positioning your team as thought leaders to building the right "emergency guardrails" that give clients confidence in letting go. This episode is a practical guide to repositioning yourself as a company rather than a one-person show, without losing the trust you worked hard to build.

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