Transcript
A (0:00)
AI is transforming customer service. It's real and it works. And with fin, we've built the number one AI agent for customer service. We're seeing lots of cases where it's solving up to 90% of real queries for real businesses. This includes the real world, complex stuff like issuing a refund or canceling an order. And we also see it when FIN goes up against competitors. It's top of all the performance benchmarks, top of the G2 leaderboard. And if you're not happy, we'll refund you up to a million dollars, which I think says it all. Check it out for yourself at fin AI. This is a CBC podcast.
B (0:34)
Hey there, it's Jamie. I just wanted to give a shout out to some of the folks who've been writing in to share their thoughts with us about the show. We've gotten some really great notes from some of our recent coverage of the war in Gaza. Thank you so much to James, Maxine, Emily, Michael, Felix and more. It's a very difficult story to tell, but it's one that we're committed to keep telling and we're glad that you've been appreciating it. If you're new to the show, you can get a new episode from us in your feed every Monday through Friday. All you need to do is click that follow button and you can always tell us what you think of how we're doing. We are at frontburnercbc CA okay, here is today's episode. Shortly after Donald Trump was elected for a second time in November of last year, historian Timothy Snyder wrote this in the New Yorker, Trump's skills and talents go unrecognized when we see him as a conventional candidate. Yet this is our shortcoming more than his. Trump has always been a presence, not an absence. The presence of fascism. Snyder made the case, including on our podcast, that Trump's lie about winning the 2020 election, the January 6th attack on the Capitol, were clear examples of undermining democracy. A key tenet of fascism. That Trump's focus on declaring an enemy, whether they be Democrats or immigrants. Another key tenet of fascism. Snyder's warning about fascism feels particularly relevant at this juncture in Trump's second administration. We've seen and talked about on this show masked and armed ICE agents snatching people off the streets in unmarked cars, the escalation of political violence, the deployment of federal law enforcement to deal with so called epidemics of crime in places like Washington, D.C. and we wanted to have him back on to really help us pull a bunch of these threads together. Timothy Snyder now teaches at the University of Toronto's Munk School of Global Affairs. He is the author of books like On Tyranny and On Freedom. Professor Snyder, welcome back to the show. Thank you so much for making the time.
A (2:53)
I'm very glad I can do it.
B (2:54)
I'm hoping today we can go through a bunch of recent examples with you to get a sense of how someone like you is thinking about them. And let's start with earlier this week, Defense Secretary Pete Hegseth and President Trump summoned an unprecedented number of top US Military officials from around the world for a meeting in Virginia. The goal seemed to be a kind of talk about priorities, including ferreting out the so called woke agenda in the military.
