Podcast
Gain Your Edge
Hosted by Frontier Business Edge · EN
Gain Your Edge is a twice-monthly podcast on all things IT. Join host Skip Lineberg and industry thought-leaders as they explore the evolving world of tech to help you gain a competitive business edge.
10episodes
Episodes
Newest firstAll episodes
Mining Your Wi-Fi for Revenues: Part 2
Mar 27, 201900:20:17Tap to summarizeThis is Part 2 of our series. If you haven't already, check out Part 1 here. This week, we're helping savvy business owners tap into the intelligence of their Wi-Fi to attract more customers and grow more revenues. We're back for the second part of our conversation with Boris Kluck, Senior Vice President of Commercial Mass Markets with Frontier Communications. After touching on opportunities for businesses to get more revenue by using Simply Wi-Fi Secure in Part 1, we're back for more. This time, we're diving back into the topic of mining your Wi-Fi for revenue by discussing the hot and cold abilities of heat maps and discovering traffic patterns for your business. Finding customers on social media, spending money more effectively and the importance of a good splash page are just a few of the gems uncovered in this episode. If you're looking to grow your business and increase revenue, you'll find twenty minutes of pure gold in the latest rendition of Gain Your Edge. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources Mining Your Wi-Fi for Revenues: Part 1 Simply Wi-Fi Secure Defending Your Wi-Fi Frontier Business Contact Our Guest Expert Connect with Boris on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Mining Your Wi-Fi for Revenues: Part 1
Mar 8, 201900:21:03Tap to summarizeWhen you think about Wi-Fi, chances are you're not thinking about the dollars and cents of revenue growth. Wi-Fi is often thought of as a utility for keeping businesses constantly connected, but new technological advances have opened the doors to fresh opportunities for information, customer behavior visibility, and revenue growth. It's a rich topic with a lucrative upside. Our guest, Boris Kluck, is a telecommunications thought leader with more than thirty years of experience. Boris has worked with North America's top telecommunications companies and now serves as the Senior Vice President of Commercial Mass Markets with Frontier Communications. In this episode we dive deep into the reality of a digital first world, new opportunities for small businesses, demystifying analytics and advanced Wi-Fi solutions. If you're a small business owner, you won't want to miss the discussion on capture rate, repeat vs. new visitors and length of stay. If you're looking for ideas to spark growth and increase revenues for your business, this episode of Gain Your Edge is the one for you. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources Simply Wi-Fi Secure Defending Your Wi-Fi Frontier Business Contact Our Guest Expert Connect with Boris on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →What Millenials Want: Tech in the Workplace
Jan 9, 201900:23:19Tap to summarizeWhether it's the freshest technologies, the sleekest smartphones or the latest iterations in the Internet of Things (IoT), you can bet that millennials have already adopted it and made it their own. Often viewed as the hip, young professionals inhabiting the workforce, millennials have handled technology in a way that no other generation has. But when it comes to technology in the workplace, what exactly are millennials looking for? We posed that exact question to a focus group of millennial professionals and their responses are as wide-ranging as they come. Then we bring in Randy Zajonczkoski, Director of IT at Dixon Schwabl to give us his professional take on the workplace needs of this tech-savvy generation. With over two decades of experience, Randy has seen the office workspace evolve over time and offers helpful insights into the needs of the modern employee. Millennial influences on older generations, nostalgia and technology, equipping remote workers and the future of virtual reality are just a taste of what's to come in this episode of Gain Your Edge. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources Dixon Schwabl Frontier Business Contact Our Guest Expert Connect with Randy on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Headlines with a Hacker – December 2018 Edition
Dec 10, 201800:25:42Tap to summarizeThis holiday season, unwrap the latest tech headlines and trends with another installment of Headlines with a Hacker. Host Skip Lineberg and white hat hacker Bill Gardner discuss how e-commerce has changed Black Friday forever and how you can stay secure when doing your holiday shopping online. Plus, the latest on the Marriott International data breach and cryptocurrency's continued plunge in value. Bill Gardner is a published author, white-hat hacker, and professor of digital forensics and information assurance at Marshall University, in Huntington, West Virginia. He uses his tech expertise not only to advise on IT security, but also to shed light on the latest headlines from the tech world. Today Bill takes the time to speak to us from SecureWV Hack3rCon, an annual cybersecurity conference Bill helped to found. Tune in to hear the latest goings-on from the tech world. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources New York Times—Fistfights and Long Lines on Black Friday? Not as Much Anymore. New York Times—Black Friday 2018: A Not-So-Wild Day for American Shoppers OpenX—2018 Consumer Holiday Shopping Report Business Insider—Cyber Monday 2018 is forecast to be the biggest online shopping day in US history CNBC—Black Friday pulled in a record $6.22 billion in online sales: Adobe Analytics Adweek—Cyber Monday 2018 is the new day to beat in ecommerce Business Wire—Another reason to Shop Small on Small Business Saturday: Approximately 67 cents of every dollar spent at a small business remains in the local community PC Mag—14 Tips for Safe Online Shopping CNN - Marriott reveals data breach of 500 million Starwood guests Marriott Announces Starwood Guest Reservation Database Security Incident Frontier Business Contact Our Guest Expert Connect with Bill on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →How SD-WAN Increases Visibility and Improves Security in Wide Area Networks
Nov 21, 201800:26:26Tap to summarizeIn business, as in life, communication is key. But despite the simplicity of this axiom, smooth communication can be a challenge for any company. It's an issue that's difficult enough for a single site, but multiply your locations and all of a sudden sharing files, information, even simple emails – can seem daunting. Multiple locations accessing shared applications in the cloud is a real challenge for many growing businesses. With these obstacles in mind, Frontier doubled down to build a solution that's fast, secure and easy to use. This past September we unveiled that solution: Frontier Connect – WAN. Our guest today might be a familiar one for Gain Your Edge listeners. Lisa Partridge is the Director of Product Marketing at Frontier. With decades of experience in Wide Area Networking, security and a law degree, she's our inside source for all things Frontier Connect – WAN. Today, we're talking about the best way for businesses to share information across locations, the markets that will benefit from SD-WAN, real life network case studies and a whole lot more. This conversation is jam-packed with information that we can't wait for you to hear on our 60th episode of Gain Your Edge. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources Frontier Connect – WAN What You Need to Know About SD-WAN GYE Ep.48 – Anywhere & Everywhere: How VPN is Changing the Way We Work GYE Ep.42 – Simplified User Experience and How SD-WAN is Disrupting the IT Industry Frontier Business MPLS – Multiprotocol Label Switching; type of data-carrying technique for high-performance telecommunications networks. MPLS directs data from one network node to the next based on short path labels rather than long network addresses, avoiding complex lookups in a routing table. ATM – Asynchronous Transfer Mode; a switching technique used by telecommunication networks that uses asynchronous time-division multiplexing to encode data into small, fixed-sized cells Frame – a digital data transmission unit in computer networking and telecommunication SLA – Service Level Agreement; a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider Stateful Firewall – a stateful inspection firewall examines the contents of individual packets at all layers of the OSI model, from the network layer to the application layer. It examines a packet's origin, its destination and its port utilization in ultimately allowing or denying packets. More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Cutting Edge Collaboration in Today's Connected World
Oct 30, 201800:25:32Tap to summarizeNot too long ago the term "collaboration" brought to mind images of conference room tables filled with employees with notepads and pens, ready to talk business and brainstorm ideas. Fast forward to now and those tables have been replaced with video screens, apps and a broad range of smart, connected devices, where the limitations of geography no longer apply. Face-to-face collaboration is still an important piece of many successful endeavors, but with the enhanced opportunities brought about by technology, the possibilities for collaboration are almost limitless. The tricky part is often figuring out where to start. To answer that question, we've brought in Kevin Robertson, a senior product manager at Frontier Communications with 30 years of experience. His role has enabled him to figure out the answer to this question with the help of Frontier's cloud-based collaboration tool, Frontier AnyWare. The importance of integrated communication tools, the efficiencies of everyday interactions, and reducing your emails by 40% are just a few of the topics covered in this valuable conversation. If you're looking to update your unified communication platform, look no further than Episode 59 of Gain Your Edge. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources Frontier AnyWare UCaaS Frontier Business Contact Our Guest Expert Connect with Kevin on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Defending Your Wi-Fi
Sep 24, 201800:26:08Tap to summarizeKeeping products, services and data safe is a behind-the-scenes task for businesses, but one that's extremely important. Unlike a company's physical assets, locks, alarm systems, and surveillance technology aren't enough to protect against digital threats. Today, we're talking about protecting your Wi-Fi network from virtual attacks. Mitch Moore has made a career of sales and engineering and has acquired a serious understanding of Wi-Fi security along the way. As a Systems Engineer at Meraki, he spends his days helping others stay safe in the digital sphere. Today we're learning about the growing capabilities of threats thanks to the cloud, points of vulnerability for small businesses, hiring white-hat hackers to engage in penetration testing and the ins and outs of Meraki's latest solutions. Find out how to keep your Wi-Fi secure and your data protected in Episode 58 of Gain Your Edge. Like what you hear? Leave us a review on iTunes. We'd love to hear from you. References and Resources Ponemon Institute State of Cybersecurity WPA vs WPA2 Cisco Meraki Network Solutions Frontier Business Contact Our Guest Expert Connect with Mitch on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Case Study: BioDerm's Keys to Communication
Aug 14, 201800:24:15Tap to summarizeWe all know that communication is key to success, but when your industry is medical device manufacturing and your products are connected to the human body, there's little room for error. BioDerm is a leading medical device manufacturer within its niche. With rigorous service standards that help to create premier products, the need for quality communication is second to none. As part of an ultra-competitive market, BioDerm's old communications network wasn't making the cut and a change was needed, as the company intensified its direct-to-consumer strategy. Today we're talking to Gaet Tyranski, President of BioDerm, about how his company worked with Frontier to improve its communications network and bolster its position as a market leader. With fascinating worldwide professional experience, Gaet knows the importance of executing smooth, efficient operations and a seamless customer experience. Doing more with less, direct-to-consumer marketing trends, the need for a flexible, unified communications system and much more get discussed in today's conversation. It's a deep dive case study for episode 57 of Gain Your Edge. References and Resources BioDerm Voice Solutions from Frontier and Mitel Frontier Business More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Frontier AnyWare & The LA Kings: Communication in Professional Sports
Jul 9, 201800:19:09Tap to summarizeGet your pads, grab your sticks and lace your skates for this hockey infused rendition of Gain Your Edge. No matter the size or prestige of an organization, seamless communication with customers and colleagues is key. Today we're taking it to the frozen rink of the NHL's LA Kings to check in on how Frontier AnyWare and Mitel put the Kings' communication problems on ice. Frontier and Mitel have recently partnered with AEG, the Kings' parent company, to facilitate better communication for the organization. We decided what better way to check in on the new partnership than by talking to someone with feet on the ground. Kelly Cheeseman has worked in sports his entire professional career and is now the COO of the LA Kings. From the LA Dodgers group sales department when he was fresh out of college to his position now with the Kings, Kelly knows the importance of communication in the sports world. Our discussion revolves around ticket sales, AEG's global sports presence, and system implementation as well as the prerequisite Zamboni talk. It's all things Kings and communication in this episode of Gain Your Edge. References and Resources LA Kings AEG Sports Mitel Unified Communications Frontier AnyWare Frontier Business Contact Our Guest Expert Connect with Kelly on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
Transcribe →Red, White and Boom: The Tech Behind Fireworks (Revisited)
Jun 29, 201800:25:57Tap to summarizeAs you gather around your family and friends for the 4th of July, we decided to revisit a Gain Your Edge classic that's fun for you and the whole crew. It was and still is our most explosive episode yet! With Independence Day nearly upon us, we're taking you behind the curtain of firework technology, so you can appreciate the inner workings as well as the spectacle in the sky. And to help us understand the rocket's red glare, we have a very special guest: Phil Grucci, CEO and Creative Director of Fireworks by Grucci – holder of the Guinness World Records for Largest Fireworks Display and Largest Pyrotechnic Image. Founded in 1850, his company has lit up eight US Presidential Inaugurations, Olympic Games, World's Fairs and much more all over the globe. References and Resources Fireworks by Grucci Download the Official Grucci App & Watch Live Shows Frontier Business Advanced Commercial Solutions Contact Our Guest Expert Connect with Phil on LinkedIn More Host Skip Lineberg Subscribe via iTunes Send your feedback, comments and questions to BusinessEdge@Frontier.com
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