
Hosted by The Hackett Group · EN
Explore the journey of Generative AI – from idea to impact. Gain expert insights, real-world stories, and strategies to evaluate, build, and implement AI-driven solutions for breakthrough business performance.

On this episode of the "Gen AI Breakthrough" podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends for 2025. They highlight an increase in outsourcing spend and a shift in contracting models due to economic uncertainties and growing demand for digital services. The conversation emphasizes the importance of strategic partnerships and long-term value creation over mere cost savings as companies reassess their sourcing strategies.

On this episode of the "Gen AI Breakthrough" podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin and Salil Kulkarni about the evolving landscape of digital technology organizations. They explore how proactive engagement from CEOs and a focus on AI automation are driving productivity and competitive differentiation amidst market uncertainty. The conversation highlights the importance of trusting relationships between IT and business leaders in fostering innovation and achieving positive outcomes.

On this episode of the "Gen AI Breakthrough" podcast, Jessica Haley and David Gibbens discuss the findings from their annual HR Digital World Class®, highlighting key trends in the evolution of HR practices. They emphasize the importance of technology investment and digital enablement within HR operations, which allows organizations to shift their focus toward more strategic activities. The conversation also touches on the defining characteristics of Digital World Class® HR organizations, particularly their ability to align service delivery models with overall business strategies.

On this episode of the "Gen AI Breakthrough" podcast, Chris Sawchuk and Nic Walden discuss the concept of digital world-class performance and its implications for organizations in today’s volatile environment. They explore how procurement teams can leverage AI and data-driven insights to develop agile supply chains that thrive amid uncertainty and complexity. By examining historical trends, they highlight how prepared organizations can capitalize on challenges to achieve significant savings and performance improvements.

On this episode of the "Gen AI Breakthrough podcast", the hosts delve into the transformative impact of artificial intelligence on various industries. They discuss the concept of Digital World Class®, exploring how businesses can leverage AI to achieve operational excellence and enhanced customer experiences. Through insightful interviews and real-world examples, the episode highlights the challenges and opportunities that AI presents in today’s digital landscape.

On this episode of the "Gen AI Breakthrough" podcast, Andy Warzecka, Tracee Bowles, and Matt Merker discuss the newly released Digital World Class® Matrix Payroll study. They highlight the critical importance of payroll accuracy and the need for in-depth market analysis to understand provider capabilities and client satisfaction. The conversation also touches on the potential for automation and AI innovations to further enhance payroll processes and meet organizational objectives.

On this episode of the "Gen AI Breakthrough" podcast, Thomas Kellaway interviews Placid Jover, the Executive Vice President and Chief Human Resources Officer at Teva Pharmaceuticals. They discuss Placid's leadership philosophy, which emphasizes leveraging data and analytics to unlock the potential of individuals and teams within an organization.

On this episode of the "Gen AI Breakthrough" podcast, hosts Matt Williams and Dan McCabe delve into the critical topic of successful deployments of enterprise resource planning (ERP) systems for organizations. They discuss the significance of ERP systems as a backbone for modern businesses and highlight the strategic steps necessary to overcome common misconceptions and challenges faced during implementation. The conversation emphasizes the importance of viewing ERP initiatives as transformational tools that can drive operational efficiencies and align with long-term business objectives

On this episode of the “Gen AI Breakthrough” podcast, host and The Hackett Group’s Global Payroll Advisory practice leader Tracee Bowles facilitates the discussion exploring the intersection of artificial intelligence (AI) and global payroll. Joined by Dayforce’s chief AI officer David Lloyd and The Hackett Group’s senior vice president and head of the AI practice John Thompson, they highlight the transformative potential of generative AI in enhancing productivity, compliance, and managing cross-border complexities in payroll processes. Both guests share their insights on the evolving landscape of AI and its pivotal role in harnessing unstructured data and driving efficiencies in enterprise functions.

On this episode of the “Gen AI Breakthrough” podcast, Associate Principal, Nic Walden interviews Chief Procurement Officer, Alex Farrow of the Kindred Group to discuss the impact of artificial intelligence (AI) on the digital gambling industry. Alex shares insights into how the Kindred Group leverages AI to enhance efficiency, improve decision-making and automate processes within their operations. The conversation also highlights the challenges and opportunities associated with integrating AI in procurement and contract management.