42:I[185,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0jo3du-icy6v2.js","/_next/static/chunks/15cy49d~_zsjj.js","/_next/static/chunks/0..ktetnpeix7.js","/_next/static/chunks/08cz-ztcfuxe..js","/_next/static/chunks/0i6hzvr84kc1r.js"],"SendEmailButton"] 44:I[63625,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0jo3du-icy6v2.js","/_next/static/chunks/15cy49d~_zsjj.js","/_next/static/chunks/0..ktetnpeix7.js","/_next/static/chunks/08cz-ztcfuxe..js","/_next/static/chunks/0i6hzvr84kc1r.js"],"AddToLibraryButton"] 45:I[29721,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0jo3du-icy6v2.js","/_next/static/chunks/15cy49d~_zsjj.js","/_next/static/chunks/0..ktetnpeix7.js","/_next/static/chunks/08cz-ztcfuxe..js","/_next/static/chunks/0i6hzvr84kc1r.js"],"ShareButton"] 46:I[58016,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0jo3du-icy6v2.js","/_next/static/chunks/15cy49d~_zsjj.js","/_next/static/chunks/0..ktetnpeix7.js","/_next/static/chunks/08cz-ztcfuxe..js","/_next/static/chunks/0i6hzvr84kc1r.js"],"ProcessEpisodeButton"] 47:I[45269,["/_next/static/chunks/08z4tkzvltetr.js","/_next/static/chunks/121~yigv24_j6.js","/_next/static/chunks/0jo3du-icy6v2.js","/_next/static/chunks/15cy49d~_zsjj.js","/_next/static/chunks/0..ktetnpeix7.js","/_next/static/chunks/08cz-ztcfuxe..js","/_next/static/chunks/0i6hzvr84kc1r.js"],"SignupCTA"] 3b:["$","div",null,{"className":"flex flex-wrap items-center gap-x-4 gap-y-1 font-mono text-[12px] uppercase tracking-[0.1em] text-[color:var(--fg-3)]","children":[["$","time",null,{"dateTime":"2022-03-17T18:15:13.000Z","children":"March 17, 2022"}],["$","span",null,{"aria-hidden":true,"children":"·"}],["$","span",null,{"children":"00:10:41"}],false]}] 3c:["$","p",null,{"className":"max-w-[60ch] text-[18px] leading-[1.5] text-[color:var(--fg-2)]","children":"While securing your first customers and finding your product-market fit is a major milestone, building a customer journey can be challenging. There are questions about how to create a customer journey that’s repeatable and keep them coming back.Peter Szary, Georgian’s Head of Customer Success, explains some key steps to know to build your customer journey. He references Dan Steinman’s 10 Laws of Customer success, which you can find here: https://www.cmswire.com/cms/customer-experience/10-laws-of-customer-success-pulseconf2015-029173.phpListen in on this podcast where Peter will explain:Processes to make your customer journey repeatableKnowing when to hirePeter’s biggest lessons learnedThe differences between sales-led, product-led and founder-led growthWhy sales-led growth could be threatened by Web3"}] 43:T436,

While securing your first customers and finding your product-market fit is a major milestone, building a customer journey can be challenging. There are questions about how to create a customer journey that’s repeatable and keep them coming back.

Peter Szary, Georgian’s Head of Customer Success, explains some key steps to know to build your customer journey. He references Dan Steinman’s 10 Laws of Customer success, which you can find here: https://www.cmswire.com/cms/customer-experience/10-laws-of-customer-success-pulseconf2015-029173.php

Listen in on this podcast where Peter will explain:

Processes to make your customer journey repeatable
Knowing when to hire
Peter’s biggest lessons learned
The differences between sales-led, product-led and founder-led growth
Why sales-led growth could be threatened by Web3