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Most property managers think owner acquisition is a price war. Lower your commission rate, undercut the competition, and the owners will come.

Annie Holcombe has seen this play out hundreds of times across her career as an operator, Marriott channel manager, and now consultant. The PMs who compete on price burn out fast. The ones who win play a completely different game.

In this episode, Annie reveals why your entire team (yes, even your housekeepers) are your best acquisition tool, why telling owners “you won’t make your mortgage” actually closes more deals than overpromising, and why rapid growth without systems destroys businesses through review damage that bleeds across your entire portfolio.

You’ll learn:

Why price doesn’t matter when you have a strong brand and honest communication
The one factor that keeps owners loyal (and the one that makes them leave)
How to turn your maintenance and housekeeping teams into brand ambassadors
Why telling hard truths upfront closes 9 out of 10 owner deals
How negative reviews on one property damage visibility across your entire portfolio

We also talk about:

Why your local competitors should be partners, not enemies
How channel distribution creates owner pride beyond just bookings
When rapid growth becomes dangerous for your business
How to engage with destination marketing organizations effectively
Why small operators are more local than any hotel chain

Mentioned in the Episode:

Abode Luxury Rentals (Park City, Utah)
Moving Mountains (Robin and Heather Cragen)
Alex and Annie Podcast
Annie & Co. Solutions
VRMA (Vacation Rental Management Association)

Follow Annie Holcombe:

LinkedIn: Annie Holcombe
Website: anniecosolutions.com

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