I have a pleasure to work with CX industry since late 90s of previous century. I remember the times when first call contact centres were built in Poland and started to grow. Now, in 2026, the CX industry is very well developed and supports clients from all around the World.

To do so it is crucial to employ foreigners and also local people with language skills.

Few years ago I have met managers from Foundever company, a global organization who provides CX services from many countries. They are also present in Poland in few locations and employ people of over 80 nationalities.

How does the recruitment of foreigners look like? What needs to be taken into consideration? Is it easier to recruit German speaking person or perhaps someone who speaks other languages?

Those and many more questions I asked Danuta, Manzura and Oskar from Foundever Poland.

Grab a coffee and listen how employing foreigners looks like.

Enjoy listening.

Links:
Danuta Oleśkiewicz on Linkedin - https://www.linkedin.com/in/danuta-oleskiewicz/
Manzura Sabzalieva on Linkedin – https://www.linkedin.com/in/manzurasabzalieva/
Oskar Stawowski on Linkedin – https://www.linkedin.com/in/oskar-stawowski/
Foundever – https://foundever.com/pl/
Recruitment in Foundever - https://jobs.foundever.com/content/Find-a-Job/
Foundever on Instagram - https://www.instagram.com/foundever_poland/
Foundever on Linkedin - https://www.linkedin.com/company/foundever/

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My name is Wiktor Doktór and on daily basis I run Pro Progressio Club - https://proprogressio.com/en/activity/pro-progressio-club/1 - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

If you want to learn more about me, please visit my social media channels:
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You can also write to me. My email address is - kontakt(@)wiktordoktor.pl

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Employing foreigners with Foundever