Podcast
GRIT: The Real Estate Growth Mindset
Hosted by Brian Charlesworth, Sisu · EN
Brian Charlesworth’s Grit Podcast is a powerful resource for anyone seeking to develop the mindset and resilience needed to achieve success in life. Hosted by Brian Charlesworth, an accomplished entrepreneur and business leader, this podcast provides valuable insights and practical strategies for overcoming obstacles, embracing challenges, and achieving one’s goals.
At its core, the Grit Podcast is all about developing grit, a term coined by psychologist Angela Duckworth to describe the combination of passion and perseverance that enables individuals to pursue their long-term goals with resilience and determination. Through interviews with successful entrepreneurs, business leaders, and other high-achievers, Charlesworth explores the qualities that underpin grit, such as self-discipline, adaptability, and optimism.
One of the strengths of the Grit Podcast is its emphasis on practical advice and actionable strategies. Charlesworth is a skilled interviewer who knows how to draw out insights from his guests that can be applied in everyday life. Whether you’re an aspiring entrepreneur, a busy professional, or simply someone who wants to achieve more in life, the Grit Podcast offers a wealth of valuable insights and strategies to help you succeed.
Another key feature of the Grit Podcast is its focus on real-world stories of grit and resilience. Charlesworth’s guests are individuals who have faced significant challenges and setbacks in their lives and careers, yet have managed to overcome them and achieve great success. These stories serve as powerful inspiration for listeners, demonstrating that with the right mindset and strategies, anything is possible.
In addition to interviews with successful entrepreneurs and business leaders, the Grit Podcast also features episodes focused on specific topics, such as overcoming fear, building resilience, and developing a growth mindset. These episodes offer in-depth explorations of key concepts and strategies, providing listeners with a deeper understanding of how to develop grit and resilience in their own lives.
Overall, Brian Charlesworth’s Grit Podcast is a must-listen for anyone seeking to develop the mindset and resilience needed to achieve success in life. With its practical advice, real-world stories of grit and resilience, and deep exploration of key concepts and strategies, the Grit Podcast is a powerful tool for anyone looking to achieve their goals and reach their full potential.
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Episodes
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Episode 137: Peak Performance with UPGRD®: The Power of Mindset and Perception
May 14, 202400:46:06Tap to summarizeJoin Brian Charlesworth, founder of Sisu, and William Lam, founder of UPGRD®, as they explore the concept of upgrading the mind. They delve into William's journey with Neuro-Linguistic Programming (NLP) and how it transformed his life and led to the founding of UPGRD®, a system designed to elevate the mental operating system of individuals worldwide. William shares the four phases of the UPGRD® process, “Resolve, Evolution, Acceleration, and Omniscience,” highlighting how each phase is crucial in helping individuals become peak performers. The conversation touches on the importance of mindset in the real estate industry, how elite performers thrive even in challenging markets, and why changing your perception is vital for success. William also discusses his vision of upgrading humanity. He outlines his long-term plan to create global harmony and attract benevolent civilizations while encouraging individuals to develop 90 to 1000 year plans to keep their eyes on bigger goals. Top Takeaways: (3:32) Is it possible to reprogram your mind in a matter of days? (9:49) Can changing your mindset really lead you to your goals? (12:56) How does money act as a chemical agent to manifest goals? (16:43) What untapped potential lies within a mindset upgrade? (18:29) Can misalignment between mind and reality lead to struggles? (20:13) Why do people mistakenly accept struggle as normal? (26:11) How can upgrading humanity lead to individual upgrades? (29:17) Is a global data model the key to achieving peak performance for all? (31:38) How can real estate professionals thrive despite market volatility? (35:28) Why is surrounding yourself with winners essential for real estate success? (38:08) Can a 1000-year plan help real estate professionals stay ahead? Interested in learning how to overcome limiting beliefs and design a successful mindset? Tune in to this episode and gain insights into how the UPGRD® methodology can help you achieve your goals. About William Lam William Lam, founder of UPGRD®, is an American Board-Certified Hypnotherapy instructor and a certified trainer in Neuro-Linguistic Programming (NLP). His mission is to help people achieve their true potential by leveraging the power of their subconscious mind. He created UPGRD® as a movement to upgrade the mental operating system of elite individuals, including investors, entrepreneurs, and sales professionals. Connect with William Lam Today! LinkedIn UPGRD®
Transcribe →Episode 136: How Speedy Offers Leverages Sisu for Streamlined Real Estate Operations
Mar 5, 202401:01:11Tap to summarizeIn the latest episode of the "Grit" podcast, host Brian Charlesworth shares a conversation with the team behind Speedy Offers: Coby Socher, Sharon Socher and Katy Goetz. The Speedy Offers team share their personal and professional journeys and how they transitioned to real estate investment. With diverse backgrounds, they share a unified goal of exploring untapped potential of real estate investment business. The team talks about their joint efforts that have greatly advanced Speedy Offers, stressing the need for learning, adapting, and teamwork in reaching business goals. They also discuss the integration of Sisu, a real estate software platform, into their investment business, highlighting its transformative impact on their operations, making processes smoother, and improving communication within the team. Coby shares, “With Sisu, we're on track to double our business this year!” Now that’s huge! This episode not only offers insights into how traditional real estate practices and investment work together but also shows the importance of mindset and technology in making better decisions and increasing efficiency in the competitive real estate investment market. Top Takeaways: (5:52) Can you grow a real estate business from scratch in today's market? (10:31) How thin is too thin for a real estate commission? (12:05) How does self-worth translate to net worth? (14:19) Can hiring smart people solve the disorganization problem? (15:15) What makes real estate more than just transactions? (21:58) What advantages do newcomers bring to the real estate industry? (26:40) How does shifting focus to investments alter a real estate business? (30:40) Two pillars of marketing: dialers and direct mail (32:14) The full circle approach to real estate education (36:00) Can one platform address all real estate business needs? (39:12) What inspired the creation of Sisu? (40:25) The role that monday.com played in transitioning to Sisu (42:57) What does Sisu bring to the table for team collaboration? (50:54) How has Sisu doubled Speedy Offers' business pace? (54:26) What makes Sisu's systems a foundation for scalable sales? (57:58) Can real estate flipping be your path to wealth? Coby shares, "If you want to grow massive net worth, I realized I had to have a massive amount of self-worth." This insightful comment prompts us to ponder the link between self-esteem and our professional achievements. Tune in now to get inspired by the Speedy Offers team's story and perhaps change your perspective on achieving your own goals. About the Speedy Offers Speedy Offers is a cash home buyer in Beachwood, Ohio, serving homeowners across Northeast Ohio with over twenty years of experience. This company specializes in making competitive cash ...
Transcribe →Episode 135: Why Quitting After a Market Crash Isn’t the Answer - With Ieasha Larkpor
Oct 17, 202300:31:29Tap to summarizeJoin Brian Charlesworth, the founder of Sisu, and Ieasha Larkpor, Managing Broker and owner of Thunder Team Realty, as they explore the resilience of the real estate world. All of us remember the famous crash of 2008. Well, Ieasha entered the scene right after it. Instead of backing down, she saw an opportunity, and her story on the GRIT episode is all about bouncing back. With a background in a military family and having moved from Hawaii to Germany, she mastered adaptability, which became the key to her real estate success. While market crashes can be daunting, and many give up, Ieasha didn’t! She immersed herself in real estate books, quickly grasping the industry's nuances. Despite the challenging market, her proactive efforts, such as hosting open houses, set her apart. She shares how she combined traditional methods like door-knocking with modern digital marketing techniques. Brian genuinely admires Ieasha's journey and her Oklahoma City Real Estate Agency. Together, they dive into the impact of technology on property appraisals. Reflecting on her past, she warmly recalls Honolulu and expresses her passion for reading. When asked for advice for struggling agents, she emphasizes discipline and the importance of sticking to a schedule. Top Takeaways: (7:19) Is now the time to exit the market? (9:10) Surviving in a competitive market at 21 (10:23) What does it take to last in real estate? (13:51) From 5 to 91 agents: The role of efficient systems (15:54) The future of mortgage and title companies with Sisu (20:10) Would you trust an agent who can't negotiate? (21:43) Working on vs. in your business: Which are you doing? (28:10) The real estate success formula (29:40) When all seems lost, what should agents do? Join Brian and Ieasha as they navigate the highs and lows of the real estate world. Dive deep into success stories, challenges, and innovations shaping the industry. Don't miss out on this episode filled with insights and revelations. Listen today and get inspired! About Ieasha Ieasha Larkpor, a Managing Broker and owner of Thunder Team Realty, has spent ten years in the real estate field. In 2017, she was honored with the "Entrepreneur of the Year" award by Mercedes-Benz and Perry Publishing. Additionally, she was highlighted in the Real Producers Real Estate magazine in Aug 2020. With a diverse real estate portfolio, Ieasha excels in the residential, commercial, and leasing sectors. Having sold properties valued at over $130 million, her training methods are adopted by many agents. At the heart of her success is her commitment to creating a positive work environment for her team, ensuring both growth and harmony. Connect with Ieasha Today! Website <a href='h...
Transcribe →EPISODE 134: Scaling Up With Beth Matthews: Four Offices, 40 Agents, and Countless Lessons
Aug 29, 202300:39:10Tap to summarizeWhen Beth Matthews started in real estate in 2009, she explored both residential and commercial areas. But she took a different route for a while, getting into pharmaceutical sales. However, her love for real estate pulled her back. Beth saw something missing in the Buffalo, New York, real estate market: a strong focus on excellence and customer service. Growing up, she learned the value of hard work and dedication. She wanted to bring these values into her business. Beth decided to put her clients first and offer top-notch service. This approach helped her make a name for herself in the real estate world. It's impressive how she moved from pharmaceutical sales back to real estate, matching her previous income in just 15 months. Now, Beth Matthews is the owner of Envision Real Estate. With four offices and a team of over 40 agents, they provide complete transaction support. They even have their own in-house marketing team. Throughout her journey, Beth has always emphasized the significance of integrated systems. She particularly highlights the role of Sisu in her success, showcasing its impact on her operations and growth. Top Takeaways: (5:34) Manually inputting the number vs using automation (7:02) Freedom, family, and flexibility in sales (9:09) Is networking the key to perfect hiring? (10:08) Why choose sales-driven agents? (12:27) Difference between an agent and a salesperson (18:03) Finding alignment with Sisu (20:15) Is growing a business always profitable? (21:51) Is hiring more the answer to burnout? (27:50) How do leaders cope with growth pains? (31:41) Is streamlining tech the key to scaling? Embark on this journey with Beth Matthews and discover the highs and lows of the real estate industry. Listen today for a deep dive into success, challenges, and growth! About Beth Beth Matthews, a top-tier REALTOR® from Buffalo, New York, heads Envision Real Estate with her unwavering dedication to excellence and client service. Her expertise spans residential resales, commercial sectors, and new home developments. At Envision, Beth not only offers premium realty services but also mentors and invigorates her team of agents and staff. Connect with Beth Today! Website LinkedIn Facebook Instagram
Transcribe →Episode 133: Automate and Achieve: Melanie Meier on Streamlining Real Estate Processes
Aug 22, 202300:33:56Tap to summarizeJoin Brian Charlesworth, founder of Sisu, and Melanie Meier, COO of the Atkinson Team at eXp Realty and Co-founder of Real Estate Growth Solutions, as they discuss Melanie's unique role in the Canadian Real Estate industry, sharing the intricacies of the Canadian real estate market, the transformative power of automation with Sisu, and the nuances of real estate coaching. Melanie has a sharp focus on operations and systems, she bridges critical gaps in the industry. Her team's structured onboarding, enriched by a comprehensive LMS, provides agents with a robust foundation. Training spans a spectrum, from hands-on demos by co-founders setting appointments to strategies for dealing with buyers and sellers. This dual approach not only empowers their agents but also enhances the value they offer to their coaching clients. Melanie also emphasizes the "We" philosophy, where team unity is paramount. This philosophy ensures that everyone has each other's back and contributes positively to the overall team dynamic. Also, she shares an interesting tidbit on working with a partner in real estate – clarity in roles and communication is vital. A game-changer in their operations has been Sisu, which streamlined their processes. From transaction coordination to agent performance analytics, it's been indispensable. Further, automation's role can't be downplayed. With systems in place for tasks like client gifting, the agents can focus on what they do best: prospecting and closing deals. Top Takeaways: (2:39) Why is Canada's real estate market different? (4:37) The secret behind Melanie's recruitment strategy (7:21) Team dynamics: the "we" over "i" philosophy (9:28) Can couples thrive in the real estate business? (12:48) The Sisu impact on real estate operations (15:47) The power of automation in real estate (18:52) How to prepare for a slowing real estate market? (20:19) What is "Real Estate Growth Solutions" all about? (23:44) How to retain top talent in real estate? (24:55) What is the hierarchy of priorities in your team? (25:28) Are you doing enough in today's real estate economy? (26:34) Importance of children's advocacy centers Interested in gaining a fresh perspective on real estate coaching? Dive into this episode to understand the philosophy behind Real Estate Growth Solutions and the individuals driving its success. Their approach to growth, training, and client relationships offers invaluable lessons for anyone in the industry. Tune in and get inspired! About Melanie Meier Melanie Meier is the COO of the Atkinson Team at eXp Realty and a co-founder of Real Estate Growth Solutions. With a keen understanding of the Canadian real estate market, she has harnessed automation tools like Sisu to optimize operations. Melanie's background includes 8 years in private career colleges, showcasing h...
Transcribe →Episode 132: Unlocking Success in Canadian Real Estate: Insights and Strategies with Kory Prince
Aug 1, 202300:31:58Tap to summarizeIn this engaging episode of "Grit: The Real Estate Growth Mindset" podcast, host Brian Charlesworth sat down with Kory Prince, the successful co-founder of CountryWide Real Estate Group, Canada. The pair delve into Kory's real estate journey, discuss the unique characteristics of the Canadian real estate market, share practical business strategies, and emphasize the value of maintaining a balance between work and personal life. Kory Prince kicked off the conversation by tracing his path to real estate. He narrated his transition from a traditional role in a corporate job to his introduction to the real estate world. Intriguingly, he pinpointed a specific and transformational seminar as the catalyst that prompted his career change, marking the start of his fruitful journey. The conversation evolved to address the intricacies and uniqueness of the Canadian real estate market. Kory offered valuable insights into the relationship between buyers and sellers in Canada, shedding light on how real estate transactions unfold differently compared to other markets. The duo highlighted the role of agents in acting as intermediaries, underlining the importance of an agent's involvement in negotiations to ensure smooth and successful transactions. The duo then delved into crucial business strategies. Brian emphasized the necessity of focusing on income-generating tasks, cautioning against the danger of becoming side-tracked by less vital activities. Kory concurred, warning against the volatility of a 'heartbeat' business characterized by sharp highs and lows. He advocated for the consistent filling of the business pipeline, recommending a target of 20 to 30 potential clients. The episode concluded on a note of camaraderie and collaboration, with Kory offering his assistance to fellow real estate agents and encouraging open communication. Top Takeaways: (1:50) Kory’s journey to license and build a team (5:33) Are buyers' actions influenced by interest rates? (7:34) The market perception vs. reality (9:24) Are traditional brokerages and solo agents becoming obsolete? (9:50) Competitive advantage of specialist roles in teams (14:47) The power of MLS listing and sold data in real estate (16:52) Free, accurate property valuations as a value add (18:06) Quick, standardized property valuation system (20:12) How does showing care impact your client relationships? (25:47) The role of Sisu in streamlining business processes (26:49) Growing your business in the Canadian market This episode of the GRIT podcast provides listeners with a wealth of knowledge about the Canadian real estate market, practical business strategies, and the importance of maintaining a work-life balance. Whether you're a seasoned agent or just getting started in real estate, this insightful conversation between Brian Charlesworth and Kory Prince offers valuable takeaway...
Transcribe →Episode 131: Structuring Success: Systematic Approaches in Real Estate with Josh and Dani Hampton
Jul 18, 202300:36:02Tap to summarizeIn this week’s episode of Grit Podcast, host Brian Charlesworth converses with the dynamic duo of Josh and Dani Hampton, the founders of Dani Hampton Group. Sharing their entrepreneurial journey, the Hamptons disclose their lessons, strategies, and best practices for building a thriving real estate team. Josh and Dani start the discussion by highlighting the vital role of systems and processes in their business operations. They credit their efficient systems for helping them maintain a balance between business and personal life. Notably, the Hamptons have implemented a three-pronged system for business growth, encompassing lead generation, lead conversion, and transaction management, which they attribute to their business's scalability and efficiency. As the conversation unfolds, the Hamptons delve into the importance of proper team management. According to them, setting high expectations for their team and maintaining those standards has been a cornerstone of their business strategy. The Hamptons also focus on honing their leadership skills, implementing coaches, and investing in team training to provide a conducive environment for their agents' growth. Towards the end of the conversation, the Hamptons reflect on their evolution as business leaders. They acknowledge that attending various events and masterminds, along with their coaching, has helped them realize the need for their team to grow. This shift in mindset led to significant improvements in their recruiting process, resulting in doubling their number of agents within a month. Finally, the Hamptons share their long-term vision: creating a real estate business that isn't solely dependent on the agent who started it. They express their desire to help other agents recognize this potential and shift from being transactional agents to becoming business owners. Top Takeaways: (2:58) Are systems the key to real estate success? (4:24) The struggle to scale: why teams fail to establish systems (7:01) Breaking free from the endless agent role (9:22) How to grow agents beyond personal sphere dependence (11:22) How knowing your metrics drives business growth (13:52) How Sisu transformed the client experience (17:01) How a client portal provides a roadmap for success (18:10) Empowering agents with task automation in Sisu (20:13) How setting standards transformed the business (23:03) Open houses vs. phone calls: which activity drives better results? (29:54) How onboarding enhancements drive early transactions (33:54) The role of coaching in real estate This episode is a gold mine of insights for anyone looking to break barriers in their real estate journey. From refining business operations to cultivating team culture, this conversation offers a wealth of knowledge. So whether you're a seasoned real estate professional or just starting, do not miss this opp...
Transcribe →Episode 130: Micheal St. Jean Shares The Key to Real Estate Success: Recruiting, Training, and Technology
Jul 11, 202300:50:11Tap to summarizeIn this intriguing podcast episode of the Grit Podcast, Brian Charlesworth welcomes Michael St. Jean, a real estate industry veteran and founder of Michael St. Jean Realty, based in Hamilton, Ontario. Michael takes listeners through his fascinating journey in the real estate sector, focusing on the evolution of his business, key strategies that contributed to his success, and the benefits of leveraging technology. Michael dives into the fundamental strategies that have significantly driven his company's success. The discussion begins with a profound emphasis on the critical role of a recruiting-based model in the real estate business. He believes the constant focus on recruiting can lead to growth in team size and geographical coverage. However, it's important to note that while recruiting may be a critical aspect, other factors such as training, management, and the utilization of technology and data can also play significant roles in the success of a real estate team. Expanding on the necessity of technology in real estate operations, Michael introduces Sisu, a data analytics and business automation platform that has transformed his real estate team's performance. The podcast explores how Sisu has been integral in their operations, emphasizing how it enhances team accountability, assists in visualizing the big picture of the business, and drives the implementation of a gamified culture within the team. The software allows for more precision, encourages healthy competition, and cultivates an environment conducive to success. Delving into his current goals, Michael shares his dedication towards efficient recruitment, training, and preparing his real estate agents. He outlines his rigorous and effective selection process, discussing the transition towards group training and the digitization of their training modules. He candidly discusses the growing pains and stresses the importance of moving forward despite hurdles to foster growth. Top Takeaways: (6:25) From door-knocking to running a company (9:17) What truly matters for real estate professionals? (10:11) Sisu: The solution to the spreadsheet nightmare (12:43) How Sisu's coaching double Michael's agent count (13:45) The journey of 15 to 36 agents (16:50) Overcoming mental barriers in team leadership (24:27) How Sisu provides clarity and resources for goal achievement (26:34 The power of scale and team growth (32:20) Which accountability approach breeds tremendous success: positive or negative? (34:14) How a supportive approach maximizes agent success (40:46) Can systematized training accelerate success? (46:42) The importance of leadership and accountability (47:40) The transformation from agent to business owner This podcast episode serves as a rich source of insights and practical advice for anyone in the real estate industry, especially those aiming t...
Transcribe →Episode 129: Scaling Success in Real Estate: The Path to a Billion with Brett Jennings and Beth Lazar
May 30, 202300:38:11Tap to summarizeLet’s jump in to this weeks episode of "GRIT: The Real Estate Growth Mindset", where we explore the intricacies of team development and leadership in the complex world of real estate. Host, Brian Charlesworth, steers an insightful dialogue with the distinguished figures in the industry, Brett Jennings and Beth Lazar. In an era where effective leadership sets the pace for success, understanding how to lead with vision and influence becomes paramount. Brett, with his profound expertise and experience, gives us an inside look into his leadership style. He stresses the importance of emotional intelligence in guiding a team and fostering growth. This is a must-listen for those looking to take their team management skills to the next level. Beth Lazar emphasizes the critical role Sisu played in transforming Real Estate Exploits. Initially underutilized, Sisu eventually became a vital tool in improving visibility, scalability, repeatability, and communication within the organization. The platform was instrumental in streamlining operations across departments and aiding in task management, all of which significantly contributed to the company's growth and resilience. The episode does not shy away from addressing the crucial aspect of risk-taking either. Brett Jennings delves into how he embraced calculated risk-taking to fuel his business growth. Beth Lazar supports this sentiment, emphasizing that understanding and accepting risks is intrinsic to business growth. This part of the discussion is sure to inspire aspiring entrepreneurs to step out of their comfort zones and seize opportunities with grit and resilience. Finally, Charlesworth wraps up this compelling conversation by reflecting on the powerful insights shared. This episode underscores the importance of understanding one's team, taking informed risks, and embracing the learning curve in real estate. The insightful thoughts shared by Brett and Beth are a testament to the power of perseverance and learning in carving a successful path in the real estate world. Tune in to this episode of "GRIT: The Real Estate Growth Mindset" for an inspirational journey full of practical wisdom and leadership insights. Top Takeaways: (2:35) The importance of purpose (7:14) The path to a billion (9:03) How a bold 10-year vision drove team growth (18:43) What is the foundation of a real estate business? (24:01) How to transform real estate business with insights from Sisu (25:55) How to enhance agility through cross-functional data accessibility (28:25) The shift toward systemization and saleability (30:53) How to navigate industry challenges (36:47) The transformative role of clarity and purpose in sustaining success About Brett Jennings: As the owner and founder of Real Estate Experts, Brett Jennings has carved out a niche for himself as an...
Transcribe →Episode 128: Revolutionizing Real Estate: Unleashing the Power of Mindset and Client Experience with Zac Muir
May 23, 202300:39:10Tap to summarizeIn an era where client expectations are at an all-time high, creating meaningful experiences and delivering unparalleled service can make all the difference in the real estate industry. As market dynamics continue to evolve, agents who genuinely understand their client's needs and adapt swiftly are the ones who will thrive. But how can agents reshape the industry standards and redefine client experience? And what role does mindset play in all this? In this episode, we delve into these questions with Zac Muir, the thriving VP of revenue, as he sits down for a chat with Brian Charlesworth, the Founder, and CEO of Sisu. Zac discusses his transformational journey, sharing how he went from being unsure about his career path to eventually finding his calling in the real estate industry. Discover how a single book ignited a fire within him, setting him on a path of relentless growth and unending curiosity. But a success story isn't merely built on passion alone. It requires clarity of vision, an understanding of numbers, and a tireless drive to improve. Zac emphasizes the significance of clear, quantitative goals that create a "winnable game," making business not only lucrative but also enjoyable. Then we shift our focus to the hot topic in the industry today: The client experience. Zac presents a thought-provoking comparison between real estate operations and food delivery services like DoorDash. If ordering food can be so simple, transparent, and efficient, why can't buying a house be the same? With insights into Sisu's client portal, Zac proposes a solution that promises to revolutionize the industry, enhancing communication and transparency for clients. So, what does it mean to deliver an incredible experience? And why is Sisu the game-changer in the realm of real estate? Join us in this exciting episode as Zac Muir and Brian Charlesworth discuss the roadmap to a successful real estate career, the power of a robust mindset, and the future of client experience in the industry. Don't miss this insightful conversation! Tune in now. Top Takeaways: (6:12) The power of loving your work (7:51) The paradox of comfort (11:12) Why external perspective is important (13:24) The importance of balancing communication and personal satisfaction for a fulfilling life (16:57) Embracing the connection between current execution and future success (19:24) The role of leadership in real estate industry dominance (23:12) Why is it crucial to align accountability with individual aspirations (27:01) How to learn from customer-centric models for seamless transactions (32:12) Why should we empower agents with a clear path to success About Zac Muir Zac Muir, the dynamic VP of Revenue at Sisu, carries an infectious passion for technology, innovation, and creativity. Alongside his love for the great outdoors, his dog Twix, and, most importantly, hi...
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