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Ricky Enger
When you're the only person you know with vision loss, it's easy to feel like you're going through it alone. In this episode, Hadley's Mark Arneson joins us as we talk about our sister podcast, Insights and Sound Bites, where people share what has helped them to cope and adjust. I'm Ricky Enger, and this is Hadley Presents. Welcome to the show, Mark.
Mark Arneson
Thanks, Ricky. So good to be back.
Ricky Enger
Yes, it has been a while, and in fact, you've had a title change since the last time you were here, and so have I, for that matter.
Mark Arneson
That's right.
Ricky Enger
You are now. What's your title?
Mark Arneson
My title is Director of Emotional and Social Support here at Hadley. So some of the new things that we're doing to try and help with some of the emotional challenges that come with vision loss, I'm getting involved in some of that.
Ricky Enger
Yes. Awesome. And I am the director of Practical Help. So the reason I bring this up is we will be hearing a few stories today that kind of encapsulate both those things. And I don't know why I find that surprising, because when you're going through an adjustment like this, or maybe your vision loss has always been at the level it is now, but you're living in a world that isn't necessarily designed for you, there's both of those challenges, right? The practical help, you know, what do I do? How do I figure out how to find my way around or cook or clean? And then, of course, there's your side, Mark. So what are the things that people tend to deal with from the social, emotional side?
Mark Arneson
You know, some of the things that I often hear from folks who are reaching out to us is sometimes they're the only person they know that is dealing with vision loss. And there can be a lot of isolation with that and some loneliness. And, you know, as the vision continues to decline, you know, relationships change, you know, both dynamics within perhaps a marriage or parent, child relationships or even friendships. And so, you know, oftentimes we're. We're trying to help folks find a space where they can kind of talk about that and explore some of that stuff.
Ricky Enger
And I think one thing that really helps people is to know you're not alone. It's not just you who's going through whatever this is. And while every person's story is different, there do seem to be just some common threads, I feel like that come up over and over again. And that's one of the reasons that we have created the sister podcast, Insights and Sound Bites. So it's where People call us or send us recordings through our website, and we'll talk about how to do that at the end of this. But people who are willing to share their stories, and I think it's been tremendous just hearing from people.
Mark Arneson
It's interesting. Ricky, in preparation for this and, you know, just been thinking ahead about this time today, I spent some time listening to some of the different episodes. And you're right, there are just some common themes that we hear from folks, but they're just so powerful. These personal stories, you know, of challenges that some of our members are facing, but then you know how they've overcome. But I know that, you know, it is really cool to hear the ways that folks are managing some of these difficult situations and coming out with more hope.
Ricky Enger
Absolutely. So in this episode, we're just going to play a few of these and we'll comment on them. You know, we'll keep it short because it's really about sharing these stories more than what we have to say about them. They're all so. So. And I think the ones we've chosen are just some of the top things that we hear from people. And one of those things is, hey, this was such a surprise to me. It came out of nowhere. And then how do I deal with that? So to represent that up first, we're going to hear from Emma.
Emma Dee
My name is Emma Dee. I am 77 years old. I live in Illinois. My blindness occurred four years ago. It took me totally surprised. I went to the doctor, like, in November, found out I went blind in March. I had no time for preparation, and that's what bothered me the most. And I had to get past psychologically because I didn't have time to prepare, care of myself. And I am avid reader. I was a teacher. And I love to travel. I mean, travel was my thing. Seeing things, writing down things, sending memos out to people, sending cars out to people. That was my love. And it kept me going for years. All of a sudden, I went blind. I had been around maybe just a couple of blind people in my life. I didn't know the struggles that they had. I didn't know the challenges they had. But then when it hit me smack in the face, it was totally different. It was something that it was hard for me to accept. I never really said why me, but I did say why. And right now, I'm going to be honest with you. I want to see right now. I miss the sun. I haven't seen the sun in four years. I miss my reading. I couldn't even write My own name. It's hard enough being blind and you feel sort of insecure and your self esteem has sought a plummet. Blindness is not only blindness. Blindness is psychologically. It's physically, it's mentally, it's spiritually, it's anything you want to say. Because when you're blind, you have to start all over. The frustrating times that I run into is when I turn around sometimes and I get lost. You can get lost in your own home. And then I have to feel something to bring my sight back. And I just sometimes have to just stop and scream. And then I settle down and I pray and I cut something and I remember this is where I am. Emma. This is where you are. Settle down. This is where you are. This is something you're going through. This isn't the end of the road for you. You're going through it. So just deal with it with as much grace as you can. And that's how I make it on a day to day basis. Knowing this as far as I'm concerned. And that's how I make it. I feel like I am alone a lot of times. Even though there's people sitting next to me. I don't know whether there's a chair here, a stool here or whatever. So this vast darkness is just here. And you do feel like you're alone. Even though a lot of times you in a room of people, you feel like you're alone. Then sometimes you have people. I have a. A good peer group and I got people all around me like, oh my ladies, we can laugh together, we can pray together. They give me their experiences and it feels like I am not alone. People have been my foundation when I didn't even know they were here. For me, they were here. And just a telephone call helps you through the day. Just a kind word, help you through the day. Just knowing someone thinking about you help you through the day. And that's how I deal with my blindness.
Ricky Enger
Wow. She really said a lot. Right? So just that no holds barred. It's bad sometimes. And yet I do feel like there was that hope. Right.
Mark Arneson
Just listening to Emma, I'm like, gosh, it's so powerful. I actually was on the phone with her when we recorded this and I just remember just sitting there, just being amazed at her story. And she's such a good storyteller and the way that she just shares her life, she's so open and vulnerable and I remember just sitting at her feet as she shared her story and it was just so cool to hear.
Ricky Enger
Absolutely. I Love how she takes us through kind of the darkest parts of it, but also the joy that she has and who is helping her and how. So very powerful. So next up, we are going to hear from Albert. He found his own bit of salvation and something that helps him cope.
Albert Pappazzoni
My name is Albert Pappazzoni. I live in Houston, Texas, and I am 63 years old. When I got into my early 50s, I started noticing my vision decreasing very rapidly. And what I found is that I had a genetic issue that skipped degeneration. So today I would say I have maybe 10% vision, depending on the lighting and then distress level. Of course, you wouldn't believe it, but that does have a huge impact. Can't read hard copy paper any longer. And probably the biggest one is I have to plan my day a little more than the average person. You know, in the past, it was jump in the car, run to the store, get a quart of milk. I can't do that as easily. I went to the Humane Society. I ended up getting two cats. They want to lay in my lap. Minute I come in the door, they follow me to my chair. And animals are so smart. But I sit in my chair and they both want to pop up there and sit in my lap, and that's very comforting. So I found a lot of comfort in my cats. And maybe they know I saved them. Maybe there's a little bit of that, too. I don't know. But they certainly helped me.
Ricky Enger
That just makes me smile. Any stories about animals make me smile? We recently lost our cat, unfortunately, but she definitely knew. And he's so right. Animals are smart. They can figure out, oh, you can't see me, so maybe I shouldn't be under your feet quite as much.
Mark Arneson
You're so right, Ricky. I was just smiling, listening to Albert that whole time talking about his comfort cats. It's just so nice.
Ricky Enger
Yes, absolutely. And if you're listening and you're thinking, I'm not sure if I can care for my pets, are there different things that I need to think about? You know, it's important to know there are ways to do that. In fact, Hadley has a couple of workshops on those things to keep in mind, like measuring the medication and different things that you might need to know to care for your pets effectively. And it's certainly possible and so very rewarding. Right?
Mark Arneson
Yeah. Yeah.
Ricky Enger
So next up, we are going to hear from Jane.
Jane Serena
My name is Jane Serena, and I'm from Philadelphia. I went to school for painting and got my master's in art education. I had Been painting and showing my art since I was 20 and working nonprofits and teaching. I have retinal dystrophy. I didn't realize I had an issue until, I guess, the beginning of the pandemic. I honestly thought everyone saw the same way I did my entire life. So I went to a different eye doctor. They're like, there's nothing we can do. This is normal. It usually happens when you're older. We can't do anything about it. I felt so in the dark about everything and just very isolated. I would go online and just try to look up the terms that they were using. Because I still feel, I guess, very vulnerable about it. With vision loss so often. I spend so much of my day trying to force myself to see things I can't see, like trying to focus on something that's blurry or not there anymore. And I get anxiety, and I stress out about it, and I just shut down. And because it's never going to come back. It's never going to come into focus. But the one positive of everything is with my artwork. The fact that I can't see every imperfection and mistake in my artwork anymore. I have so much more freedom. And instead of spending, like, hours trying to make everything meticulous, I'm going through pages and using colors for the first time and creating images that are just actually from, like, inside of me and, like, from emotion, instead of trying to remember technical skills that I was taught in school years ago. Like, I'm enjoying myself for the first time, and I'm actually. I feel like myself smiling as I work. And I step back, I'm like, yes. And it's there because I'm not focused on any details. It's just the overall piece that is. I just feel like it's a part of me now.
Ricky Enger
It's a part of me now. That was actually the title of the episode, and I think that sums it up so well. Just going from, wait, what is this? To figuring out a way to incorporate that in her life. Her story actually reminds me of. We had another artist with vision loss, Chloe Duplessis, who was on Hadley Presents. And she said something very similar where she's talking about. Rather than saying, I have to give up my art, she finds a new way to do it. And her art is actually better and different.
Mark Arneson
And I appreciated her just her honesty. I think she talked about how she was kind of forcing herself to see the things that she can't. And I was thinking that I'd probably be doing the same kind of thing Right.
Ricky Enger
Yeah.
Mark Arneson
The anxiety. And to find that outlet in her art, I think she said she's creating from emotion instead of technical skills now and. And smiling as she worked. That's so cool.
Ricky Enger
I love it. So next up, we're going to hear from Bruce. And Bruce is sharing something that. It's one of the top things that I think about, that people who sort of reach a certain point face this struggle, and everyone overcomes it in a slightly different way. But let's hear Bruce's story.
Bruce Weiland
Hello, my name is Bruce Weiland, and I live on Bainbridge island, which is an island off of downtown Seattle. I have retinitis pigmentosa, and I've watched my vision get narrower and narrower from the outside coming in. And I've adjusted to it along the way, giving up various things, sports, driving, etc. But it wasn't until I hit my 60s that my vision deterioration finally reached the center of my vision. My tunnel vision became so narrow that I was literally tripping over things, bumping into dogs and children, open doorways. And as I walked around my hometown, I found myself more and more embarrassed, apologetic to people. People just didn't understand about my problem because I was keeping it a secret. So the one thing I want to recommend to people is, when you're ready, get cane training and embrace the use of a cane. I have to say, I hesitated and resisted for a long, long time until my wife finally convinced me that I had to use the cane when I walked about, both for safety and for maximizing social interactions. And when I started using the cane, first of all, I stopped tripping over things and running into things. And second of all, it was a way to gently announce to people that I had a visual problem. And suddenly, people who were confused or angry were helpful. Rather than feeling embarrassed, as I was afraid I might. I felt like I had suddenly been given a ticket to travel around without embarrassment, without mishaps, both safer and happier. And the final thing I will say is I was a little afraid of the cane as a negative symbol, and I was worried that people might ridicule me or be less than supportive. And I will tell you, in the two years I've been using the cane, I have not had a single negative interaction with another person. People are kind, they're understanding, they are welcoming, and it's been a real plus for me. So that's my suggestion. When the time is right, embrace the cane. Thanks for listening. Bye. Bye.
Ricky Enger
That's so awesome. He quickly encapsulated this whole journey. Does this come up a Lot, Mark, in people that you talk with.
Mark Arneson
Oh, yes, absolutely, Ricky. I mean, you can imagine. And I love what he says when the time is right, embrace the kinks. I think what you shared earlier, it's a different journey for everybody, right?
Ricky Enger
Exactly.
Mark Arneson
And I imagine it's different for everybody. And it's sometimes not an easy decision to come to, you know, when is the right time to explore using the cane. But I love a ticket to travel around without embarrassment. What a cool quote.
Ricky Enger
Yes. That was the best. And just that moment of going, you know, I thought it was going to be really negative. And it turns out that people were actually nice about it.
Mark Arneson
There's another episode you probably remember at Angela where she talks about Secret. Yeah. And it reminded me quite a bit of Bruce's story as well. And I think she had a similar experience. I think she thought she would get different reactions from her family and from others, and it was a real positive experience for her, too.
Ricky Enger
Yeah, that's amazing. I just love sharing these different stories. And that's exactly what insights and sound bites is, is just these little clips of people figuring out what it was that finally helped them to turn a corner. We have one last clip here, and I feel like it encapsulates one thing that we've sort of been saying all along. And in fact, it is the title of the episode. So we're going to hear from Aisha.
Asha James
I'm Asha James. Georgia. I was diagnosed with a rare neurological disorder called Benign Essential Blast Flower spasm. And it's where I have uncontrollable eye spasms, and I have eye closures, and I don't know how long they'll close. Sometimes they close for a few seconds, a few minutes or hours at a time. Like maybe about 10 hours at a time. I found out about this. I think it was in September2022. I started panicking because I saw that there was no cure for this. And I was hoping and praying that this was not true. I was afraid to go outside. Even walking around my house would be a challenge because you think you really know your house until you lose your vision completely. You struggle to figure out where you are. So I came across American Print House and I reached out to them. She recommended Hadley. And really, Hadley changed my life because I got to hear sound bites of people dealing with issues just like me. Even though our conditions are different, we seem to be going through the same thing with dealing with it, dealing with grief, the stages of grief and acceptance and, you know, finding our way out. What gets Me through the difficult moments is knowing that there's a community out there that is experiencing similar things. The first feeling for me was feeling that I'm in it by myself. You know, there's no one around to help me. They don't know what I'm going through. But with Hadley, that community, we all share similar experiences, even though they may not be exactly the same, we're similar. And that, that gives me hope, faith, and confidence. It's said so many times, and I hate it to be a cliche, but it's true. Finding out that you're not alone makes the biggest difference in the world.
Mark Arneson
As I was listening to this, I'm just so grateful that she found us here at Hadley and she's getting connected with others who understand, you know, her story and her challenges.
Ricky Enger
Absolutely. Because it is so powerful going through something by yourself. You think this is all on me. I have to figure it out by myself. My friends don't understand my family.
Mark Arneson
She said, I feel like I'm in it by myself.
Ricky Enger
Yeah. And then to find a group of people that are going through the same thing you are, and that actually brings up the question then. So if people are listening and Insights and Sound Bites is new to you, Hadley's peer to peer program is new to you. This is the first time you're hearing about this sort of stuff. We'll have this information in our show notes. But Mark, I'm wondering if you could just give us a quick rundown for number one, how does it work? How do you submit a sound bite and do you have to get it perfect the first time around? Like, take us through that.
Mark Arneson
Yeah. So, Ricky, there's lots of ways that you can share your story with others through our insights and sound bites. One of the easiest ways is to call our 800 number at 1-800-323-4238, and the folks at our support center can get your story and get it out there for folks to listen to. You can also record directly from our website. There's a record button right on our site that you can select and just start recording and that'll be saved and we'll have that available and we can get it that way. You can also call. There's an Insights and Sound bites podcast voicemail line. And that number is 847-512-4867. So if you call that number, you can just leave a message on our voicemail and we can get your story that way, too.
Ricky Enger
Awesome. And I know you all make it so friendly. It's Not a nerve wracking process. If you have a story and you're not quite sure how to tell it, Mark and his team are really good at kind of teasing that out of you and getting you to open up a bit and share what you need to in the way that, that you want. As opposed to when I leave a voicemail, I'm kind of stuttering and wishing I could do it all over again. So if that's a concern, don't worry about that. And if you're wondering about how to listen to insights and sound bites, you can of course find it on our website, but it's also available on places like Apple, Podcasts, Spotify, really, wherever you're getting Hadley presents, you're also going to find insights and sound bites there as well. We do have a phone number if you would like to listen by phone, if that's just a bit easier. That's 847-558-1317. So lots of ways to listen.
Mark Arneson
And honestly, Ricky, it's one of my favorite parts of my job is, you know, hearing people's stories. And sometimes I'll spend half an hour, 45 minutes on the phone with somebody and just to be able to talk and you know, we'll pull out some of our little clips from our conversations. So I really enjoy being able just to sit and, and chat with people and hear their stories.
Ricky Enger
That's great. And how about for that one on one connection, how do people get involved with the peer to peer program?
Mark Arneson
Yeah, it's a program, I mean, so encouraging to hear about some of the connections that folks are making with one another and the support that they're being able to offer each other. And if you ever feel like you would benefit from connecting with somebody else who is going through something similar, we're happy to see if we can figure that out with you. Again, the easiest thing to do is just call our 800 number again, it's 1-800-323-4238. The folks at our support center, you know, they'll want to get to know you a little bit and so they'll ask you a few questions, maybe about your eye condition, maybe hobbies, interests, things like that. And then we'll do our best to try and connect you with somebody who has some similarities and then we'll introduce you to one another.
Ricky Enger
Awesome. Well, thanks, Mark. It's been a lot of fun just listening to a few stories together and I always feel at the end of each one just how powerful it is. It's sort of Like a roller coaster where it goes down. Oh, it's going back up.
Mark Arneson
Yes, that's exactly right. No, thanks for inviting me, Ricky. I do appreciate it. I so enjoy listening to these as well. It's just. It reminds me that there is a lot of hope out there. Right. And there are others who understand and are willing to be there to help.
Ricky Enger
Thanks so much, Mark, for stopping by and of course, thank you all for listening. We're just about done, but I couldn't resist. We put together together one last clip of clips, if you will. And it's just a couple of people expressing really how they felt when they discovered insights and sound bites or decided to share their own story. So if you're still on the fence, I think this last set of clips is going to really encourage you to check out the podcast and hopefully share your own story. One of the things was I was listening to insights and sound bites where the lady, she just turned everything around and that's what I am doing. I think it's a path. I believe it's a path we go on, but it's in a different direction depending on what you're looking for. For everyone with vision loss, and I reached out and got help, but I love the insights and sound bites and I listen to as many of them as I can.
Mark Arneson
Hadley has really, really helped me kind of feel like I have a community of some sort where I just listen to all of everybody's stories. And this is absolutely wonderful. And I want to thank you all from the bottom of my heart for even deciding to do this because this is something that I thoroughly enjoy this year.
Jane Serena
I given up so much driving the car, sold the car, gave up my business, my work of 50 years, and everything changed. If I could help one person with my story, I've achieved a great deal, moving on to the next phase of my life with low vision. It just made me happy because I knew that I could help somebody. And if I helped one person. And through Hadley, I achieved a great deal.
Ricky Enger
Got something to say? Share your thoughts about this episode of Hadley Presents or make suggestions for future episodes. We'd love to hear from you. Send us an email@podcastadleyhelps.org that's P O D C A S T Hadley helps or leave us a message at 847-784-2870. Thanks for listening.
Hadley Presents: A Conversation with the Experts
Episode: How Community Insights Connect and Inspire
Release Date: April 10, 2025
Host: Ricky Enger
Guest: Mark Arneson, Director of Emotional and Social Support at Hadley
In this compelling episode of Hadley Presents: A Conversation with the Experts, host Ricky Enger delves into the profound impact of community and shared experiences for individuals coping with vision loss. Joined by Mark Arneson, Director of Emotional and Social Support at Hadley, the discussion highlights the intertwined nature of emotional and practical challenges faced by those experiencing vision loss. Together, Ricky and Mark explore the transformative power of personal stories shared through Hadley’s sister podcast, Insights and Sound Bites.
Ricky Enger introduces himself as the Director of Practical Help at Hadley, emphasizing the practical challenges such as navigating daily tasks, cooking, and cleaning. Mark Arneson, now the Director of Emotional and Social Support, focuses on the emotional and social aspects, including isolation, loneliness, and changing relationships.
Ricky Enger [00:47]:
"When you're going through an adjustment like this, there's both the practical help and the social, emotional side of things."
Mark Arneson [01:31]:
"Sometimes they're the only person they know that is dealing with vision loss. There can be a lot of isolation and some loneliness."
The heart of the episode features poignant personal stories from individuals sharing their journeys with vision loss. These narratives not only highlight the struggles but also the resilience and hope found within the community.
Emma Dee, a 77-year-old from Illinois, recounts her sudden onset of blindness four years ago. Her story is a raw portrayal of the immediate psychological impact and the challenges of adjusting to a world that was once vibrant and navigable.
Notable Quote [06:00]:
"I miss the sun. I haven't seen the sun in four years... Blindness is not only blindness. It’s psychologically, physically, mentally, spiritually."
Emma emphasizes the importance of community support and how connections with others experiencing similar struggles have been her foundation.
Emma Dee [07:38]:
"People have been my foundation when I didn't even know they were here."
At 63, Albert from Houston shares his experience with rapidly decreasing vision due to a genetic condition. He highlights the role of his two cats in providing comfort and companionship during his adjustment period.
Notable Quote [09:00]:
"I found a lot of comfort in my cats. They follow me to my chair, and that's very comforting."
Albert’s story underscores the therapeutic role of pets in managing emotional well-being.
Jane, an artist from Philadelphia, discusses her diagnosis of retinal dystrophy and the profound impact it had on her professional and personal life. Despite the anxiety and isolation, Jane discovers newfound freedom in her art, allowing her to create from emotion rather than technical precision.
Notable Quote [12:30]:
"With my artwork, I have so much more freedom. I'm creating images from emotion instead of technical skills."
Jane’s transformation illustrates how embracing changes can lead to personal growth and renewed passion.
Bruce from Bainbridge Island narrates his battle with retinitis pigmentosa, detailing his journey from secrecy to embracing the use of a cane. His story highlights the liberation and improved social interactions that come from accepting assistive tools.
Notable Quote [16:10]:
"When the time is right, embrace the cane. It’s been a real plus for me—safer and happier."
Bruce’s experience demystifies the stigma around assistive devices, promoting their acceptance as empowering tools.
Aisha from Georgia shares her diagnosis with Benign Essential Blink Flare spasm, a rare neurological disorder causing uncontrollable eye spasms. Her connection with Hadley and the community through Insights and Sound Bites provides her with hope and confidence.
Notable Quote [20:50]:
"Finding out that you're not alone makes the biggest difference in the world."
Aisha’s narrative emphasizes the critical role of community in navigating the emotional landscape of vision loss.
Ricky and Mark delve into the mechanics of Insights and Sound Bites, explaining how individuals can share their stories and access others’ experiences. This segment serves as both an invitation and a guide for listeners to engage with the community.
Mark Arneson [22:33]:
"You can call our 800 number, record directly on our website, or leave a voicemail to share your story."
Ricky highlights the user-friendly process and the supportive environment provided by Hadley’s team to encourage participation.
Ricky Enger [22:45]:
"If you have a story and you're not sure how to tell it, Mark and his team are great at helping you share in the way you want."
Listeners are informed about the various platforms where they can listen to Insights and Sound Bites, including Apple Podcasts and Spotify, ensuring accessibility for all.
As the episode draws to a close, Ricky and Mark reflect on the powerful stories shared and the overarching theme of community support. They underscore the importance of sharing personal experiences to foster a sense of belonging and mutual understanding.
Mark Arneson [25:25]:
"It reminds me that there is a lot of hope out there. There are others who understand and are willing to help."
Ricky wraps up by encouraging listeners to contribute their own stories, reinforcing the episode’s title by emphasizing how community insights both connect and inspire individuals facing vision loss.
Ricky Enger [27:00]:
"If you're still on the fence, I think this last set of clips is going to really encourage you to check out the podcast and hopefully share your own story."
Listeners are encouraged to participate in Insights and Sound Bites by sharing their stories or connecting with peers through Hadley’s support programs. For more information, visit Hadley’s website or contact them directly at 847-784-2870 or podcast@HadleyHelps.org.
Contact Information:
To listen to the show via telephone, call (847) 558-1317.
For show ideas or feedback, reach out at 847-784-2870 or podcast@HadleyHelps.org.