Podcast
Healthcare Happy Hour
Hosted by nahumediabase@gmail.com · EN
The NABIP Healthcare Happy Hour podcast is released every other Thursday afternoon by the National Association of Benefits and Insurance Professionals, and includes a recap of the week’s top issues in healthcare and health insurance politics and policy.
11episodes
Episodes
Newest firstAll episodes
ACA Marketplace Final Rule: Fraud Prevention, Enrollment & Broker Impact
1w agoTap to summarizeIn this episode of Healthcare Happy Hour, host David Saltzman sits down with Emily Trevino, senior managing partner at Wise Partners and a leader in NABIP’s Individual Working Group, to break down the new CMS Marketplace Integrity and Affordability Final Rule. Emily discusses how the rule aims to address fraud and enrollment issues in the ACA marketplace while creating new challenges for consumers, carriers, and brokers. The conversation covers tighter verification requirements, changes to premium tax credit reconciliation, shortened enrollment windows, and increased oversight of brokers and agents, along with practical strategies for benefits professionals preparing for the next enrollment season.
Transcribe →The Power of “Yes, And” in Sales and Leadership
2w agoTap to summarizeIn this episode of Healthcare Happy Hour, host David Saltzman speaks with communication expert and Annual Convention Keynote Speaker John Colby about how improvisation skills can improve communication, sales, leadership, and networking. John explains how improv techniques help professionals think on their feet, listen more effectively, handle objections, and build stronger relationships through authentic conversations and “Yes, and” thinking. The discussion also explores how these strategies can improve client interactions, team collaboration, and overall confidence in both business and personal settings.
Transcribe →AI, Cyber Threats & the Next Era of Benefits Advising
3w agoTap to summarizeIn this episode of Healthcare Happy Hour, host David Saltzman sits down with Daniel Metcalf, president of CyberFin and co-leader of NABIP’s Cybersecurity & AI Task Force, to discuss how cyber threats and artificial intelligence are rapidly reshaping the health insurance and benefits industry. Daniel explains why the task force was created, the growing risks facing agencies and clients, and how increasingly sophisticated cyberattacks are targeting both businesses and vulnerable consumers. The conversation explores practical steps advisors can take to strengthen cybersecurity, comply with evolving regulations, and prepare incident response plans. Daniel also shares insights into how AI is transforming agency operations, improving scalability and client engagement, while highlighting the importance of responsible adoption, data protection, and maintaining the human relationships that remain central to the advisor role.
Transcribe →From Capitol Hill to the Client: How Policy Shapes Retirement & Healthcare
Apr 30Tap to summarizeIn this episode of Healthcare Happy Hour, host David Saltzman continues his conversation with Chris Orestis, president of Retirement Genius, shifting the focus from retirement planning to the intersection of healthcare policy, advocacy, and politics. Drawing on his experience in Washington, D.C., Chris reflects on how healthcare and insurance policy are shaped over time and why persistence, member engagement, and in-district advocacy are essential to driving change. The discussion explores the role benefits professionals can play in shaping policy, the importance of political participation and PAC support, and the major funding and entitlement debates likely to impact Medicare, Social Security, and the broader benefits landscape in the years ahead. Chris emphasizes that advisors who stay informed and engaged will be better positioned to serve their clients and help influence the future of the industry.
Transcribe →Retirement Reality Check: Healthcare Costs, Income Gaps & Long-Term Care
Apr 23Tap to summarizeIn this episode of Healthcare Happy Hour, host David Saltzman sits down with Chris Orestis, president of Retirement Genius, to explore the critical gaps in retirement planning—particularly when it comes to healthcare and long-term care costs. Chris explains how a lack of financial literacy and avoidance of difficult conversations leave many Americans unprepared for the realities of aging, often leading to crisis-driven decisions. The discussion highlights the growing importance of income planning, managing debt, and understanding longevity risk, as well as the significant financial and emotional impact of long-term care on individuals and families. Chris also outlines practical strategies for both consumers and advisors, emphasizing the need for early planning, diversified financial tools, and a more holistic, solution-oriented approach to retirement readiness in this first installment of a two-part series.
Transcribe →The Real Cost of Coverage: Insights from KFF Data
Apr 16Tap to summarizeIn this episode of Healthcare Happy Hour, host David Saltzman sits down with Lunna Lopez, senior survey manager at the Kaiser Family Foundation, to examine how rising healthcare costs are affecting consumers’ insurance decisions and overall financial well-being. Drawing on recent KFF survey data, they explore how increases in premiums, deductibles, and out-of-pocket costs are forcing many marketplace enrollees to make difficult trade-offs—such as cutting back on basic household expenses or dropping coverage altogether. The conversation highlights the emotional toll of navigating coverage decisions, including widespread feelings of stress, confusion, and frustration, and discusses how affordability challenges may influence consumer behavior, market stability, and broader policy and voting dynamics.
Transcribe →Breaking Down the 2027 Medicare Advantage & Part D Final Rule
Apr 13Tap to summarizeIn this timely episode of Healthcare Happy Hour, host David Saltzman sits down with NABIP Medicare Advisory Group Chair Chalen Jackson for an in-depth discussion on the 2027 Medicare Advantage and Part D Final Rule, released last week. They break down key policy changes, including updates to Star Ratings and Part D provisions, and what they mean for both beneficiaries and advisors. The conversation also explores evolving market dynamics, expected pressure on plan benefits, and new flexibilities for agents that can improve workflow and client engagement. Chalen highlights how ongoing advocacy efforts helped shape many of these changes and offers practical guidance on how advisors can prepare for another challenging enrollment season.
Transcribe →From Admin to Advisor: How AI Is Transforming the Broker Role
Apr 2Tap to summarizeIn this episode of Healthcare Happy Hour, David Saltzman sits down with Will Johnson, CEO and co-founder of Gyde Health, to discuss how AI and modern technology are transforming the insurance broker industry. They explore the historical underinvestment in brokers despite their role as the front door to the healthcare system, and how AI can automate administrative work to free up capacity for growth and client engagement. Will also shares his vision for the future of advisors as comprehensive, technology-enabled guides who support consumers across insurance, health, and financial decisions.
Transcribe →CAA 2026 Unpacked: Compliance, Compensation & Fiduciary Responsibility
Mar 26Tap to summarizeIn this episode of Healthcare Happy Hour, David Saltzman sits down with Jennifer Berman, chief legal officer of Lumelight, to break down the key provisions of the Consolidated Appropriations Act (CAA) 2026. The discussion focuses on expanded transparency requirements, including new prescription drug reporting and significant changes to compensation disclosure rules impacting brokers, TPAs, and other health plan vendors. Jennifer also explores the growing fiduciary responsibilities for plan sponsors, increased litigation risk, and the need for structured governance and documentation. The conversation highlights both the challenges and opportunities these evolving regulations present for plan sponsors, vendors, and advisors.
Transcribe →Decoding the 2027 ACA Marketplace Rule: What Brokers Need to Know
Mar 23Tap to summarizeIn this episode of Healthcare Happy Hour, David Saltzman sits down with Joshua Brooker, co-founder and chief visionary officer of SnapHealth and chair of NABIP’s Individual Market Working Group, to break down NABIP’s 28-page comment letter to CMS on the proposed 2027 Notice of Benefit and Payment Parameters (NBPP). Drawing on the Working Group’s expertise and insights, they explore key implications for the ACA market, including the impact on brokers, consumers, and carriers, as well as the revisions and proposals that could shape its future.
Transcribe →