Podcast
Heart of Advice Podcast, Presented by eMoney
Hosted by eMoney · EN
The Heart of Advice Podcast, presented by eMoney, features insights into financial advisor success designed to help you take your financial planning practice to the next level. In each episode, we’ll invite financial professionals to discuss what’s at the heart of it all: The advisor-client relationship—which is transactional, yet deeply personal.
The Heart of Advice Podcast is produced by eMoney, a leading provider of technology solutions and services that help people talk about money. Learn more at emoneyadvisor.com, where you can find additional resources for advisor success, including the Heart of Advice blog, eBooks, CE webinars, and more.
18episodes
Episodes
Newest firstAll episodes
Intentional Leadership and Inclusion in Wealth Management with Marcel V. Quiroga
Nov 2400:43:55Tap to summarizeMarcel V. Quiroga, CEO of TQM Wealth Partners, is a trailblazer with a personal, purpose-driven approach to financial planning. Marcel's journey as a single mother, daughter of immigrants, and woman navigating a male-dominated industry, highlights her philosophy of authenticity and inclusion. Her focus on empathy, connection, and actionable steps challenges traditional norms, encouraging financial professionals to move beyond transactional advising toward enhancing clients' overall quality of life. In this episode of the Heart of Advice Podcast, Marcel explains how her leadership style, shaped by her experiences overcoming cultural and systemic barriers, prioritizes empathy, listening, and creating opportunities for others. Marcel stresses that financial advising is not just about numbers but about empowering clients, fostering trust, and aligning financial strategies with values, healing, and dignity. Her mantra "If you don’t have a seat at the table, build your own," symbolizes her belief in breaking barriers and creating inclusive opportunities for representation within the finance industry.
Transcribe →Pathways to Scaling Financial Advice with Jamie Hopkins
Oct 2900:49:43Tap to summarizeJamie Hopkins, Esq., LLM, CFP®, ChFC®, CLU®, RICP®, Chief Wealth Officer at Bryn Mawr Trust and WSFS, turned personal tragedy—the loss of his father at a young age—into a mission to make financial advice accessible to working-class families. His varied career, from law to academia and corporate leadership, is grounded in this purpose. He co-created the Retirement Income Certified Professional® (RICP®) program, transforming retirement education with scalable, digital, and practitioner-led content that has impacted thousands of advisors. Jamie champions a flat leadership structure that empowers frontline advisors and builds trust through accountability. Through the FinServ Foundation, he addresses industry diversity and the advisor shortage by providing mentorship, coaching, and access to underrepresented talent. Jamie highlights the evolving role of advisors as trusted guides amid increasing technology use and aims to double his firm’s business in three years. His story shows how purpose-driven leadership and innovative solutions can broaden the reach of financial services and foster lasting client relationships.
Transcribe →How Identity Shapes Money Decisions with Carl Richards
Oct 101:01:27Tap to summarizeCarl Richards started The Sketch Guy column in The New York Times from the hills of Utah, crafting clear, relatable insights about money with just card stock and a Sharpie. Since then, Carl has become a Certified Financial Planner™, built and sold a successful investment firm, and spoken at financial and investment events worldwide. His bestsellers, The Behavior Gap and The One-Page Financial Plan, have been translated into over ten languages and continue to resonate globally. Through his daily podcast, Behavior Gap Radio, which now has over 1,000 episodes and more than one million downloads, Carl shares new perspectives on aligning our resources with what truly matters. Carl also founded The Society of Advice, a community of financial planners dedicated to the craft of advice. His latest audio project, 50 Fires, backed by executive producers Chip and Joanna Gaines, explores the intersections of money and meaning with guests like Pete Holmes, David Whyte, Krista Tippett, and his favorite guest by far, his wife, Cori. Learn more about Carl’s work and background here. In this episode, Carl leads an exploration of the intersection of money, identity, and self-actualization. By delving into the psychology behind how people define themselves, he explains how professionals and clients can adopt intentional “forcing functions” to align their behaviors with their aspirations. From investing with purpose to navigating misaligned, aspirational regret, Carl provides practical and philosophical wisdom on becoming the person you strive to be—both for your clients and yourself. He also shares ideas about his new book, Your Money: Reimagining Wealth Through Simple Sketches.
Transcribe →Helping Clients Make Better Decisions Through Value Alignment with James Werner
Sep 400:46:05Tap to summarizeJames Werner’s twenty-five-plus years in wealth management reflect not only deep expertise but also a genuine passion for helping clients make informed, confident decisions during pivotal moments. As a Certified Financial Planner and Partner at Waverly Advisors, James brings his experience and expertise to Waverly after Silicon Hills Wealth Management, the firm he co-founded with Tom Brown, was acquired by Waverly Advisors, LLC. In this episode he discusses how he maintains his process of emphasizing the two-way transfer of knowledge between planner and client, an evolving dynamic that ensures financial strategies align with individual values and goals. He also speaks about key lessons learned from seeing his company purchased and merged with another firm. James champions the role of community in financial planning, highlighting how strong connections and shared values can shape outcomes.
Transcribe →Getting Clients Out of Their Heads and Into Their Hearts with Brendan Frazier
Jul 31, 202500:44:40Tap to summarizeBrendan Frazier serves as Chief Behavioral Officer at RFG Advisory, where he leads the integration of behavioral finance into advisor-client relationships. He is also the creator and host of The Human Side of Money Podcast, a bi‑weekly series offering actionable strategies for advisors seeking to deepen trust, improve communication, and guide clients through emotionally charged financial decisions. In this episode, Brendan delves into the intersection of personal connection, emotional intelligence, and professional success, with a special focus on the financial advisory world. Through meaningful conversations, Brendan explores the art of building trust and fostering authentic relationships by guiding guests to speak from the heart. Reflecting on his experiences and consulting with thousands of financial professionals, he discusses how working effectively in the planner's role can feel closer to therapy than number-crunching.
Transcribe →Celebrating 25 Years of Financial Planning with Matt Schulte
Jul 1, 202501:00:05Tap to summarizeIn this episode, our hosts discuss eMoney's history as the company marks its 25th anniversary. To help celebrate, we asked Matt Schulte to be our guest as he celebrates his 25th year at the company. Matt shares insights into the early days of eMoney, his early career, the company's growth, and its eventual impact on the industry. From his beginnings working in insurance to becoming a key player in financial technology, the conversation captures both his and the company's unique path and the innovations that have shaped how financial planners interact with clients and discuss money. Learn more about the origins of eMoney as Matt describes his career trajectory, the early years of the company and key decisions that shaped eMoney's growth. Having joined the startup as one of seven original employees in 2000, Matt initially committed to a three-year stint, unaware he would help build a company that would redefine financial planning for decades.
Transcribe →Balancing Empathy and Technology in Financial Planning with Patti Brennan
Jun 3, 202500:55:02Tap to summarizePatti Brennan, CFP®, CFS, CEO of Key Financial Inc., has carved a remarkable path from her early career as a nurse to becoming a leader in the world of wealth management. Through her inspiring story, Patti demonstrates how her compassion-driven approach, honed during her nursing days, has profoundly shaped her financial planning firm. As a mother of four, she balanced building her business with raising a family, offering valuable insights into navigating work-life challenges faced by working moms. Her firm is known for its client-focused strategies, blending personalization, transparency, and technology to deliver tailored solutions that truly resonate with each individual. Patti’s philosophy rests on treating clients holistically, understanding not only their financial goals but also their emotional concerns—a perspective forged by her early experiences in healthcare. As the head of Key Financial Inc., Patti has embraced innovation to scale her services while maintaining the human touch. Above all, she believes the heart of great advice is addressing the deeper, often emotional concerns at the center of a client's life. This episode kicks off eMoney's 25th anniversary celebration, learn more here: https://emoneyadvisor.com/celebrate-25
Transcribe →Empowering Women in Financial Planning with Cary Carbonaro
Apr 29, 202500:33:46Tap to summarizeA passionate advocate for women in the financial space, Cary Carbonaro, CFP®, MBA, Managing Wealth Advisor, Women and Wealth Ambassador at Ashton Thomas Private Wealth, shares actionable insights from her upcoming book, Women and Wealth: A Playbook to Empower Clients and Unlock Their Fortune, in the latest Heart of Advice Podcast episode. Cary dives into how financial professionals can better serve female clients by addressing unconscious biases, taking a “how female-friendly is my practice” quiz, and asking the right questions to uncover unique needs. She makes it clear that traditional playbooks designed for men don’t translate—and explains how planners can adapt to help women feel confident and secure in their financial futures. Cary’s approach is empowering and practical, challenging professionals to rethink their strategies while providing timely tools to enhance client relationships. If you want to create more equitable practices, deepen client trust, and improve outcomes, this episode is a great place to start.
Transcribe →The Next Generation of Financial Planners with Hannah Moore
Dec 20, 202400:32:14Tap to summarizeWhat drives the next generation of financial planners? How can you help them succeed in your firm? Those are some of the topics we’re exploring in this episode of the Heart of Advice podcast with our guest, Hannah Moore, CFP®, CeFT®. As the founder of Amplified Planning, a financial planning training and education program, and head of The Externship, she brings her perspective on the next generation of financial planners, what they’re looking for, and what firms can do to shorten the learning curve and get new planners up to speed.
Transcribe →Values-aligned Investing with Max Mintz
Dec 5, 202400:38:05Tap to summarizeHow do you engage with clients who want to combine financial returns with philanthropic impact? That’s just one of the topics we touch on with our guest Max Mintz, a partner and financial planner at Common Interests, a certified B Corp advisory firm based in New Jersey. In this episode, Max shares his unconventional path to becoming a financial planner, with a background in engineering, social advocacy work, and studies in philosophy and religion. His firm specializes in values-aligned and responsible investing and often works with clients with no minimum asset requirement.
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