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I love hosting on Airbnb. It's a great way to bring in some extra cash. But I totally get it that it might sound overwhelming to start or even too complicated if, say, you want to put your summer home in Maine on Airbnb, but you live full time in San Francisco and you can't go to Maine every time you need to change sheets for your guests or something like that. If thoughts like these have been holding you back, I have great news for you. Airbnb has launched a Co Host Network, which is a network of high quality local co hosts with Airbnb experience that can take care of your home and your guests. Co hosts can do what you don't have time for, like managing your reservations, messaging your guests, giving support at the property, or even create your listing for you. I always want to line up a reservation for my house when I'm traveling for work, but sometimes I just don't get around to it because getting ready to travel always feels like a scramble so I don't end up making time to make my house look guest friendly. I guess that's the best way to put it. But I'm matching with a co host so I can still make that extra cash while also making it easy on myself. Find a co host@airbnb.com host.
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This is help Wanted, the show that makes your work work for you. I'm Jason Pfeiffer, editor in chief of.
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Entrepreneur Magazine, and I'm money expert Nicole Lapin. On Tuesdays, Jason and I answer the helpline and help callers solve their work problems.
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And on Thursdays, I give you one way to improve your work and build a career or company you love.
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And it starts now.
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Nicole, you know what it's really hard to say to someone?
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There's a lot of things that are really hard to say.
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It's true.
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Like you have a booger in your.
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Nose or I'm glad that you said that. That is not where I was going, but I think that people are afraid to tell somebody that they've got a booger in their nose or they've got a thing in their hair or they've got something in their teeth. But whenever you tell somebody that they've got a booger in their nose or a thing in their hair or something in their teeth, they are so grateful. Please tell them.
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Except that one time where I was like really on the fence, a business meeting of whether or not to tell the dude that his fly was open.
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Oh, what did. What'd you do? You told him?
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I did Because I. He was like a homie. I had to. And so I don't know if he was appreciative or it was just weird. But, like, I felt like I needed to. It was like the equivalent, but it felt a little worse than, there's something in your teeth.
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Not only would I want to know that my fly is open, so, yes, I would want anyone to inform me of this, but I always check about 30 seconds into a talk, like when I get up on a. Oh, I know this. I get up on stage and I'm talking in front of what could be hundreds or thousands of people, and I will, at some point, naturally just quickly touch my finger to the top of the zipper to make sure that it is there. I do it every time.
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It's never not been.
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Never not been there. That would be. Boy, that would be really embarrassing. No, it's not. Yeah, I want people to know. Know.
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But then it's like, why did you look there? Or whatever. I don't know. It gets.
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So. I do worry about that if there's a thing that if I have to tell a woman and let's say that there's a thing on her chest area or something, I don't want to tell her about it. But then what I'll often do is I will actually, if there is a close woman that I know who is near me, I will tell her about it, and then the woman will tell the woman who's got a thing on her chest.
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Like a button is open.
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Yeah. Or. Yeah. Or there's like a piece of dirt or something. I'd just be like, oh, you should tell her that there's a thing.
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You're laundering the awkward conversation.
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Yes, I'm laundering the awkward conversation, which I also strongly endorse. Anyway, the point is, just tell the person. Here's the thing that I actually have trouble with, which is I really have trouble saying no to people. Not all the time.
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Do you want me to do it for you?
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Like, I just send it to you and then you will say no to somebody?
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Sure. This actually could be a good business.
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I think people really outsource.
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Outsource the. No.
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Yeah, that would be great.
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Outsource the heart conversation.
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Right. What's the business? It's called I'll do your dirty work. Yeah. Or just like, rejected with an exclamation mark. We're going to talk today about how to tell somebody no because that's really hard. And I have gone back and forth with this person who I keep saying sort of no to. But kind of no to. But yes. Ish, no to. And they don't ever seem to get the answer. And I want to give them the hardest no possible. And I don't know how to do that. And that's what we're actually going to talk about. But before.
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But we're on a podcast.
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We're on a podcast. So we've gone off the rail. So I'll just tell you one other thing that we'll actually talk about, the no. Which is that I tell people that we sleep trained both of our children at eight weeks old, which is much earlier than you often hear. But that was the advice that we got from our pediatrician and that's what we did. And it worked. And Nicole, if you want to be sleep training your child at 8 weeks old, then call us and we'll tell you. But anyway, one of the big challenges is that sleep training a child, at least the way that we did it, is this just cry it out method. Just let them scream all night and people just can't stomach it. And I can stomach it just fine. I have no problem with child who screams all night. So I had been saying that I should start a business and that business is called On Deaf Ears and I will come over and ignore your child. Like, you go somewhere and I'll have a pizza and catch up on work and I will ignore your child. I think there's a great business there. So similarly, I think there's a great business in just rejecting people that you can't reject yourself.
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I mean, we solved the problem. Do we need a whole episode on it? Tell me who this woman is and I will call her.
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So here's the thing. I don't actually have a problem saying no to people, but what I have a problem with is just saying no. Like, what I tend to do is I tend to explain the no, give some context to the no. I want to put people down gently, but I am straightforward. So if somebody will pitch me, for example, their business and it's an entrepreneur and they reach out directly, I will respond and I'll say, this isn't a fit for the magazine and here's why. Or something like that. And that's because I think that that's respectful. I understand that saying no is better than saying nothing. I strongly endorse that saying no is better than saying nothing. I think that saying nothing is obnoxious and that everyone deserves to just hear no. And people will thank you if you say no. They will, because they don't expect a yes. Every time. But they really hate to be ignored. And so if you say no, you've at least closed the loop for them and they're grateful. And people thank me for saying no all the time.
A
I think that saying nothing is saying no, but I do think no answer is an answer. And it's maybe not the nicest way to respond, but it is a no response is a response.
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It is technically speaking, but also it is a assumed response. Because if I didn't know you, Nicole, and I emailed you for something, some partnership opportunity, I don't know, whatever, you didn't respond to me. It's possible that you read it and you decided no and you didn't respond and it's a no. It's also possible that you didn't get it and I should try harder. It's also maybe that you saw it and you're thinking about it and you're not sure and then you lost track of it, which means that I should get it back on your radar.
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I don't know. This is like when we worry that something happened to an ex that didn't want to talk to us or something and you're like, oh my God, I haven't heard. They could be in a coma and it's like, no, they just don't want.
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To talk to you.
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They're never in a coma. So I think like, the fact that it got lost in the ether is far fetched. But also we've had episodes where we talk about getting a ton of. I don't know how they find our frickin emails, but we get a ton of unsolicited pitching and there's no way I'm. So just to clarify, there was no way I'm responding to those. Correct. You're not doing that either?
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No, I'm not doing that. I make a distinction between whether or not somebody has sent something distinctly to me or whether it seems like they sent it to everybody. So publicists who are clearly just trying to hit as many media outlets as possible with their pitch for their client. I don't respond to that. Sales emails, I don't respond to that. But if an entrepreneur writes me and it's clear that it came from them and they spent some time thinking about me, I will reply and I will at the very least say no. In fact, I even have this strong recommendation here. You can program in little keyword shortcuts for things, and I have a number of them on my phone. And one of them is that if I write N, I'm doing this on my phone right now. N o o O space. It populates with.
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What does it say?
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I'll pass on this one, but thanks.
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That's nice.
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It's nice. Except for that one time where I typed it's kind not nice. But yes, the distinction is noted where I wrote N o o O and it didn't populate and then I just hit send and then it just looked like I wrote no to somebody.
A
That's amazing. I agree. If it's to you or it's a person. You know. Recently I was asked to do a podcast of a woman that I know. And it's complicated. She's actually a matchmaker. And I didn't want to give her the real answer about why I was passing. So I actually went instead of giving the why because you said you need some sort of explanation. I actually disagree with that part. I don't think you need to explain why you're passing. Instead, I offered her an alternative. Like, I offered her some help with it. So I was like, hey, I can't do this, period, the end. I don't need to tell you that I'm pregnant and I'm with somebody else and whatever, but we have other hosts on MN that might be really interesting that we could offer to go on instead. But I can't do it. But I didn't explain why. So I think my tactic is less give a long explanation or give any explanation, because I don't think you need to, but offer, you know, some help or something else that would help them.
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I like that. I think that's a really strong way to solve things and maybe actually would have solved this problem, which is the reason that I brought this up, that in my Instagram dms there is a woman. And this woman has for a very long time, this has gone on for, I think, years at this point has been trying to get me to write an article about her company and she makes, like, a consumer product. I don't want to say what it is. Let's just say it's a. She makes a laundry basket. She makes a laundry basket. And.
A
Wait, why aren't you telling us?
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Because I don't want somehow for her to hear this and for her to know that it's her, even though she probably still will. I don't know. I probably am not protecting myself against this outcome. And then to try to restart the conversation, I don't want to hear from her again. I'm done. Because I've heard from her so much. That's basically the thing.
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Okay. Laundry basket.
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Lady laundry. So she's making a laundry basket, and she pitched me a dm, as many people do, and I declined nicely. And I might have. I probably did some kind of explaining.
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What did you say? Okay, so just.
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Yeah, I go through. Let me pull up the old DMs here. Oh, my God. I'm scrolling back through our DMs. This has been going on since 2018, Nicole. This is going on for too long. So she sends me long, long, long, long, long, long dm. And at first, she's just telling me about her successes. And so I just say congratulations, even though I know what she's doing, which is that she wants coverage because people do this all the time. I'm not going to engage with this or volunteer. So congratulations. And then she just starts to pitch me directly, and I just say, thanks for the context and congratulations on your success. We'll pass on this story, but we appreciate you thinking of entrepreneur for it. Okay, that's not even really an explanation, but it's just being nice and it's being pretty straightforward. And then she asks for feedback on why. Why? Not such a bummer. Any feedback. Why? And I said, we don't generally do the kind of deep dive, sweeping profile that you're looking for. Oh, and she also talked about all this other coverage that she had gotten in other magazines. And as you say, everything else has been covered really well. And so she responds now with other things that haven't been written about. She's like, oh, no, but you could write about this or you could write about this. And I didn't respond to that. And then she followed up with more, and then she has just kept doing it and it's gone on. She sent me voice memos. Oh, I did offer something else. I offered to make a connection for her for some other random thing. She took me up on it. But then she continues to pitch me, and I don't know what to do because my instinct is to engage with people, to just be generous and be like, I've heard you, and no, but when somebody keeps coming back, like, I think that there's a idea that people have that persistence pays off. And I have experienced that. And I don't discount that. Be persistent and keep going for it and all that. But I realized that at some point what I'm doing here is, like, in trying to be kind and engage with people, even though I am saying no, and I've never done anything but say no, I've left the door open in this way that she is interpreting as well. I guess I'll keep trying to come through the door and that maybe what I need to do is just literally ghost, like, just stop engaging entirely. But that feels so rude to me that I, like, don't know how to manage this. I don't know what to do.
A
Yeah. On the flip side, this sort of girl boss, boss, bitch era that I contributed to tells you to be persistent as a woman. Right. But to what end? Exactly? How much persistence is too much persistence? To be clear, this is a PR person or the founder of this.
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No, no, this is the entrepreneur. This is the entrepreneur. This is a woman who makes a laundry basket or not a laundry basket. And to just respect that. I work with and support and advise founders every day. I love the commitment that she has and all the work that she does, and I want to acknowledge all of it. It's just the thing is that not everything is a story for Entrepreneur magazine. That's what it is. Not everything is a story. And so I want to be, like, respectful of her as a human and as a founder. And I love founders, but I also cannot give her the thing that she wants.
A
Yeah, you can't. And nothing she says is going to make you change your mind. Unless she's like, oh, my God, Gary Vee loves hiding in my laundry basket every day, and that makes it interesting. Or, I don't know, like, I. I am the official laundry basket of Andreessen Horowit, where they stash all their.
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All their billions of dollars.
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Yeah, I don't. There are some things, I suppose they would be quite fantastical, but no argumentative response is going to change your mind. No, but we did this. And, but there's another angle. And, but, but, but, but unless there's some magical, newsworthy thing that happens in her laundry basket, it's a no for me, dog. I think maybe you could just say that it's a no for me.
B
So she did this thing that a lot of people do, which is that when I say something like, this isn't a fit or this isn't what we're looking for or something like that, they say, oh, well, then, what are you looking for? What do you need? And so what she wrote was, what is it that you look for? I've pitched many ways that, as a reader, I feel are relevant. I'd love to learn what you're looking for so that we can move our relationship forward. We don't have a relationship. There is no relationship to move forward. And we've experienced so much. I have so many insights. So happy to contribute. When we're aligned, it's going on and on like there's something here and we just need to figure it out and. All right, so I didn't send this. I wanted to run it by you. But here's what I wrote. And just to put you in my state of mind, what I was trying to think was, okay, how can I continue to do this thing that I keep doing, which is engaging, but be as clear as it could possibly be that this is not going to happen and we just need to stop talking about it. And here's what I wrote. I wrote. Thanks. I appreciate your persistence. But look, I'll be frank. We are pitched a bazillion times a day and I am personally pitched endlessly and we just don't run a bazillion stories a day. Not everything works. That's okay. And I don't have the bandwidth to workshop pitches with everyone. I wish you the absolute best, but continuing to pitch me stories just isn't productive. Should I send that?
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I think it's too many words.
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Stick around. Help wanted. We'll be right back.
A
Jason, have you ever overdrafted?
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Hasn't everybody?
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I mean, I certainly have. I famously overdrafted on a $7 latte and got hit with a $35 fee.
B
Oof. That's the worst.
A
The actual worst. But Jason, I do have a solution for this. It is Chime. A Chime checking account has fee free overdraft up to 200 bucks and a whole bunch of other game changing features that, like Chime checking accounts have no maintenance fees and you can get paid up to two days early with direct deposit. You should check it out, Jason. It's@chime.com MNN. Ooh. I am into it and you will love this. Chime is making it easier to support friends on their financial journey. And one of the ways that they're doing this is by allowing eligible members to give complimentary boosts to increase a friend's spot me limit. That means that you can help your friends fee free overdraft limit. So if you need a hand, Jason, I got you.
B
Oof. Friends helping friends make progress. I love that.
A
I do too. So why not make your fall finances a little greener? Open your Chime account in just 2 minutes@chime.com MNN that's chime.com MNN as in money News Network. Chime feels like progress. Banking services and debit card provided by the Bancorp N A OR Stride Bank NA members FDIC SpotMe eligibility requirements and overdraft limits apply. Booths are available to eligible CHIME members enrolled in SpotMe and are subject to monthly limits. Terms and conditions apply. Go to chime.com disclosures for I love hosting on Airbnb. It's a great way to bring in some extra cash, but I totally get it that it might sound overwhelming to start or even too complicated if, say, you want to put your summer home in Maine on Airbnb but you live full time in San Francisco and you can't go to Maine every time you need to change sheets for your guests or something like that. If thoughts like these have been holding you back, I have great news for you. Airbnb has launched a Co host network, which is a network of high quality local co hosts with Airbnb experience that can take care of your home and your guests. Co hosts can do what you don't have time for, like managing your reservations, messaging your guests, giving support at the property, or even create your listing for you. I always want to line up a reservation for my house when I'm traveling for work, but sometimes I just don't get around to it because getting ready to travel always feels like a scramble so I don't end up making time to make my house look guest friendly. I guess that's the best way to put it. But I'm matching with a co host so I can still make that extra cash while also making it easy on myself. Find a co host@airbnb.com host welcome back to Help Wanted.
B
Let's get to it.
A
It's really on her to not continue this because you have a few options, right?
B
Yeah.
A
Option one, say nothing, but it's clearly bothering you, so you want to say something or do something. Option two is to write a fricking story about the laundry basket and just.
B
Be done with it. That's what my wife said. That's what Jen said.
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I generally agree with Jen, but maybe not on this one. She said, just do it. So to be done with it.
B
Yeah. I was asking Jen, like, what should I do? Like, this woman just will not leave me alone. It's been going on for years. And she was like, just do it and then she'll stop. And I was like, but no, I don't have the time. That's the thing. It's easy to say, oh, just do the little thing. And you know what it is? It would take me an hour and a half and it would be this meaningful thing for her. But here's the thing. You can't scale Those. Because I have 17,000 other things that all take me an hour and a half. I really don't like when people think, oh, just do that one easy thing. Because if you're in the position where the easy thing is hard, it's because you have too many of them and you can't keep adding it to yourself without stealing time away from other things that are valuable.
A
Yeah, we've glossed over this. But that would be the nice thing to do, which is giving somebody what they want. But it's not the right thing to do. And the kind thing to do is to say no. Maybe in less words. But that's the third option, is to say something definitive. Say something like this. There's no relationship here. That was unfortunate wording. And so we're no like hard pass. Yeah, door closed, emoji done. So those are your three options.
B
Yeah, I feel like I've already done that.
A
Is there anything. So in that word salad that she wrote about, like, what can we do to workshop how can we move our relationship forward? Is there something that she could have said that would have been better than that?
B
No, she could have not sent it that would have been better? No. The answer is that we don't run that many profiles of companies, which is what she's looking for. And we also have limited bandwidth and limited staff. And the stories that we run tend to be anchored around some specific insight about how to build a business or something that she hasn't provided. And I know that even saying that if this reaches her ears are going to perk up and she'll be like, oh, well, let me figure out the insight. It's just there are too many things coming at me or us and I cannot try to figure out how to make all of them work. Sometimes they work, sometimes they don't. That's just the nature of it. That's not to say that it's bad or unworthy for entrepreneur to not write about a company is not for entrepreneur to say you are unworthy of coverage or attention or anything. It's not about that. It has nothing to do with that. It's just like your story is not a fit for our hyper specific needs. And that's it. That's it. That's literally all it is. It's not to say it's a bad company. Seems like a great company selling a lot of laundry baskets. Like all of it is wonderful. I congratulate you. I wish you the best. It's just that I cannot provide this one thing and I don't want to spend time trying to figure it out because also that's not fair to other people who are also trying to get attention and time and yeah, no, there's nothing else that she could have said. It was done in 2018.
A
But it's not your responsibility to ensure her self worth or for her to not go down a rabbit hole of self loathing or oh my God, it must be me. I'm the worst. Entrepreneur's not covering me. That's on her. That's her work. That's her journey. This is not up to you to do that.
B
I appreciate the.
A
It's not your responsibility. You are released from this responsibility.
B
I feel like we're in Good Will Hunting.
A
It's not your your fault, Jason. But there is a way probably to get on entrepreneur.com or something if you really wanted to. Right. And it could be as an advertiser. Is that an option?
B
Yeah, it's an option.
A
But you could say, hey, it's probably.
B
Financially out of reach for a startup like hers.
A
But yeah, but it's not your responsibility to think through that. It's like you really want to be an entrepreneur. It's not a fit for editorial. The end. Like, you don't need to say that you've been pitched a bazillion times. That that's obvious. And that we don't run a bazillion stories a day. Also obvious. We. This is not a fit for editorial. Happy to pass you over to the branded content department. I don't know if there's a department for that, but if that's of interest, that's like the, that was my tactic of no. But here's something else. Good luck.
B
Yeah, that is a perfectly appropriate response.
A
Or my friend writes for laundrybasket.com.
B
Laundry basket weekly for all your laundry basket needs. It's true.
A
But don't go way out of your way to do that. But also, so my example of I told this woman I couldn't do it, period. Here are some other people that might be able to do it if that's of interest to you. She wrote back and she said no. And I was like, okay, that's fine. Fine by me. But I didn't go like way out of my way. And also if she did say yes to that, that would have helped our general network for more exposure. Right? So you're not going out of your way to be like, you know what, let me introduce you to Steve Forbes. That would be overreaching. That's outside the scope of help. You should be offering. But if there's something else within the entrepreneur universe or like the other companies that you're part of, that it could make sense. And if she wants to throw down, I don't know what the cheapest package would be to get when advertorial or something like that.
B
Yeah. Then she could do that. But she doesn't want that.
A
How do you know?
B
Oh, I guess. I don't know. Maybe that's what she wants. Yeah.
A
If you want to know about what people want, like, you have to ask them or what they're thinking. You're making a lot of assumptions about this laundry lady.
B
I guess that's true. This laundry lady is taking up too much of my brain space. So much. But here's what happened, because I haven't sent that message, and this was actually a little bit ago because it took us some time to talk about this. And so in the meantime, I have just not responded. And it's been some time.
A
Has she responded? Nope.
B
And so maybe it's just done.
A
Maybe it's option one.
B
Maybe it's option one. Maybe we've gotten to. At this point, I think I don't respond because then it just reopens the door. What's funny about this is that one of the things that I'm concerned about is that not responding to somebody could create this question of what happened. But because I have been responsive in the past, and also she's already heard the same answer from me over and over again when I didn't respond. Now, it actually very clearly is a no. It is the noest of the no because she knows I saw it and she didn't get a response from me. And I have responded consistently since 2018. And so this is the no that ends all no's. And so maybe the answer is that you are nice if you want to be, and you respond for a while, or nice or kind or however you want to frame it. But at some point, if someone is just incredibly persistent and it is incredibly annoying, instead of trying to go back and forth forever, that you literally just have to stop, and then they have to deal with this themselves.
A
There's like a dirty laundry pun in here. I don't know.
B
What, do we throw it right into the basket?
A
Yeah. Something about airing dirty laundry. I don't know. Look, you were really generous. You responded many times. The original question of do I respond and give a no, we've answered. You did that. You responded. You gave a clear no. What happens next? And her cuckoo spin cycle that she's on Aha. I knew I'd find it.
B
Oh, really? Going. I can't come up with a laundry version of going down the rabbit hole. I was trying. I didn't have it. Okay, keep going.
A
Like her spin spinning a spin cycle of maybe this, maybe that. Maybe I'm. Maybe I need to be more persistent or maybe I need to be more girl boss. Boss bitch vibe. She's trying. And by the way, God bless her, that's fine. And maybe it's worked with other people or maybe it hasn't. I doubt it has. But you're taking on a lot of her dirty laundry. You are. You're just taking too much on. It's not your responsibility. It's not your issue to be more clear than you already have been. Just let it go.
B
Well, I feel like you've put me in the spin cycle.
A
No, I already used that one. It's fresher and cleaner.
B
You've filled me with the detergent. I don't know. I got nothing. I got absolutely nothing.
A
No, it's. Put down the laundry basket. It's too heavy. This is taking up too much space in your brain. Put it the fuck down.
B
That was the perfect metaphor. I'm putting the laundry basket down. It is done. And so is the episode.
A
So is the episode.
B
Help Wanted is a production of Money News Network. Help Wanted is hosted by me, Jason.
A
Pfeiffer, and me, Nicole Lapin. Our executive producer is Morgan Lavoie. Do you want some help? Email our helpline at Help Wanted at Bunny News Network for the chance to have some of your questions answered on the show. And follow us on Instagram, MoneyNews and TikTok MoneyNewsNetwork for exclusive content and to see our beautiful faces. Maybe a little dance?
B
Oh, I didn't sign up for that.
A
All right, well, talk to you soon. I love hosting on Airbnb. It's a great way to bring in some extra cash. But I totally get it that it might sound overwhelming to start or even too complicated. If, say, you want to put your summer home in Maine on Airbnb, but you live full time in San Francisco and you can't go to Maine every time you need to change sheets for your guests or something like that. If thoughts like these have been holding you back, I have great news for you. Airbnb has launched a co host network, which is a network of high quality local co hosts with Airbnb experience that can take care of your home and your guests. Co hosts can do what you don't have time for, like managing your reservations, messaging your guests, giving support at the property, or even create your listing for you. I always want to line up a reservation for my house when I'm traveling for work, but sometimes I just don't get around to it because getting ready to travel always feels like a scramble so I don't end up making time to make my house look guest friendly. I guess that's the best way to put it, but I'm matching with a co host so I can still make that extra cash while also making it easy on myself. Find a co host@airbnb.com host.
Podcast Information:
In the episode titled "How To Definitively Say No", hosts Jason Feifer, Editor-in-Chief of Entrepreneur Magazine, and money expert Nicole Lapin tackle the often daunting task of declining requests in both personal and professional settings. Through candid conversations and relatable anecdotes, they provide listeners with actionable strategies to assertively say no without feeling guilty or damaging important relationships.
Nicole: "There are a lot of things that are really hard to say." (01:31)
The episode begins with Nicole highlighting the universal difficulty in saying no, whether it's pointing out a minor issue like a visible booger or addressing more significant professional demands. Both hosts agree that while minor corrections are appreciated, professional rejections require a more nuanced approach.
Jason: "I felt like I needed to tell him, but it felt a little worse than saying there's something in your teeth." (02:05)
Jason shares a personal story about informing a colleague that his fly was open during a business meeting. This scenario underscores the awkwardness and emotional weight that comes with professional refusals compared to trivial personal observations.
Nicole: "Saying no is better than saying nothing. It's obnoxious, and everyone deserves to just hear no." (03:02)
Nicole emphasizes that providing a clear no is not only respectful but also beneficial for both parties involved. It closes the loop, preventing misunderstandings and leaving the requester with a definitive answer rather than ambiguous silence.
Jason: "It's not a fit for editorial. Happy to pass you over to the branded content department." (23:03)
Jason discusses the importance of being direct yet courteous when declining professional opportunities, such as media pitches. He suggests offering alternative solutions or referrals when appropriate, but stresses that over-explaining can lead to unnecessary complications.
Nicole: "I'll pass on this one, but thanks." (08:53)
Using brief and straightforward language helps in communicating the refusal without leaving room for misinterpretation or prolonged negotiations.
Nicole: "I have little keyword shortcuts for things, and I have a number of them on my phone." (07:58)
Implementing tools like keyword shortcuts can make the process of saying no more efficient, allowing individuals to maintain professionalism without investing excessive time.
Jason: "I'm putting the laundry basket down. It is done. And so is the episode." (27:55)
When dealing with relentless persistence, the hosts advise setting firm boundaries. This might mean ceasing to respond altogether after multiple attempts to decline have been made, ensuring that one's time and mental resources are protected.
Nicole: "It's not your responsibility to ensure her self-worth or for her to not go down a rabbit hole of self-loathing." (22:21)
Both hosts acknowledge that saying no can sometimes lead to emotional reactions from the requester. However, they stress that it is not one's responsibility to manage the other person's feelings. Maintaining clarity and consistency in communication is key.
The discussion moves towards practical scenarios where saying no is essential, such as rejecting business pitches that do not align with Entrepreneur Magazine’s focus. By sharing their experiences, Jason and Nicole provide listeners with a realistic perspective on maintaining professional integrity while managing numerous requests.
Nicole: "This isn't a fit for the magazine and here's why." (07:23)
Providing a brief reason can help in making the refusal feel more personalized and less arbitrary, fostering respect and understanding from the requester.
The episode wraps up with a reinforcement of the main points:
Jason: "That's what my wife said. Just do it." (19:27)
By adopting these strategies, listeners can navigate the complexities of saying no with confidence and grace, ultimately leading to healthier personal and professional relationships.
By effectively mastering the art of saying no, individuals can safeguard their time, reduce stress, and foster more meaningful engagements both personally and professionally.