AI is transforming industries worldwide, but how is it reshaping the retail experience? In this episode, we sit down with Lisa Avvocato and Mika Yamamoto to delve into the role of AI in retail and marketing. Lisa and Mika are seasoned marketing and business leaders specializing in AI, customer experience, and enterprise transformation. Lisa is the VP of Global Marketing and AI Community at Sama, where she champions ethical AI development through high-quality training data. Mika serves as the Chief Customer and Marketing Officer at Freshworks, a company driving global growth with AI-powered solutions that enhance customer and employee experiences. In our conversation, we unpack how AI is transforming retail operations, customer service, and online shopping experiences.