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Unknown Speaker 1
Foreign.
Ann McGinty
Welcome to How I Built My Small business. I'm Ann McGinty, host of the show. While full length guest episodes are on hold for the holidays, I've prepared a collection of short, impactful episodes to keep you inspired until season two. Let's dive in. Take a look at what you're good at, what brings you joy and what needs doing.
Unknown Speaker 1
And the intersection of those three things is your action. That's where you should be.
Unknown Speaker 2
People overestimate how much the mission of the company matters. Meaning if you're like, hey, people are going to buy this because we're carbon neutral or because we're this or because we're that doesn't work, never works. And I think it goes back to that. Aha. Around like, people don't buy your why they buy their own why. Now? I'm not saying it's not part of your story. It doesn't matter. But ultimately it's a distraction from the reason they're ultimately going to be buying it. Right. Unless that mission is so tightly wound to like people's why in the first place, it doesn't work. I mean, so many brands that, like, once they start realizing that that's a cool part of their story but not the reason that someone's buying it, can.
Unknown Speaker 3
Change their business quite a bit, make attainable milestones. That 1% difference can add up and it does. It doesn't have to be this TikTok I got rich in 30 minutes situation, which I think that there's this trend that this is so easy and you could do it so quickly and you don't have to do anything and work two hours a week and you can be, you know, running this massive business. I think that, sure, I'm sure that's possible and I think that's amazing if you could do it. But I also think there's such a power in hard work and just doing like making those 1% changes and constantly reevaluating yourself to see like how you could do better and looking within and saying like, how could I be a better boss? Or how could I make my product better? Or listening to negative feedback. Like, don't be afraid of negative feedback. Because even though I'm super sensitive, so sometimes I would be like, oh my God, she hated something, or it arrived broken, which it's going to happen. But just using that more of like a tool of learning and approaching everything with like a learning mindset. I'm learning all the time.
Unknown Speaker 4
I think you got to ensure your spouse is aligned if you're married or Have a partner or financial people that are dependent on you because it is risky and scary and you buy a business and it might mean you think you're getting a job.
Unknown Speaker 2
But.
Unknown Speaker 4
But there's no 40 hour week company ownership I've ever seen. So just make sure everyone's on board with this. Set up a timeframe and some limits, like, treat it like a job. If you have a regular job and you want to do this, then set up like, I'm going to do 20 hours a week for 18 months and see what comes of it. And I'm willing to spend 100,000 bucks in costs.
Unknown Speaker 3
Learning to let go and set your boundaries is really important. I put my phone away when I get home and I don't look at it.
Unknown Speaker 1
I think it's really important just to get experience in your field. Whether it's from having someone to mentor you or a consultant, like someone who is experienced in the industry who can help guide you through all the bumps in the road and the struggles, or even just, you know, pick up a few shifts at a shop and see what it's like. Because I think to be successful, you really need to understand how to do the job at every single level. Starting with, you know, working the register, hopping on the bar, and making sure that you understand what it's like for your team members and for your customers. Otherwise, I don't think you can really expect people to put out a really high quality product and provide good service if you're not capable of like doing it yourself and being a good example for those people.
Unknown Speaker 2
Truth is, like, if you grow something, you have all your clients who are like mini bosses and then you have all your employees who are like little mini bosses and like you serve them all. And so I always laugh when someone's like, oh, did you want to be your own boss? I'm like, not really. I'm like, now I just feel responsible for way more people and way more things. But I would just say that just really tapping into, like, why do I want to start as a business? For a lot of people, it is also financially driven. Like, I want that upside of like owning it. And I love that. And I totally agree that like the flexibility of time and the ability to grow your finances are both hugely cool opportunities. And they are things that like, you only live once. It is cool to go and do it whether you succeed or fail. Just the fact that you tried is great, right?
Ann McGinty
Don't be afraid to try new things and be willing to go out and talk with people. I used to Be very, very, very shy. Most people would not think that about me anymore. But being able to talk with other business owners, even owners that do the same exact thing, just being able to be open and candid with them has really helped us and encouraged us. So be willing to talk to people.
Unknown Speaker 5
People who you're actually competing against is. Is mostly not quality. It's mostly noise. I think that people often overlook small competitive advantages that are actually true, great competitive advantages. Trust is a competitive advantage. Hustle is a competitive advantage. Responsiveness is a competitive advantage.
Unknown Speaker 1
Work hard. Stay focused on what your vision is. You know, try to figure that out, which can be hard, and just stay focused on what it is that you want to do. Sometimes there's so many ideas, you kind of do need to, like, narrow it down into one vision or one brand of what that is, and then from there, you can expand upon ideas.
Unknown Speaker 5
If you're going to start your own business, you really have to be dedicated. And if you want it to be successful, you have to put the time in, figure out what you want to do, write it down, set a timeline, and follow that. Write the steps out, what you want to do and what you want to get accomplished.
Unknown Speaker 6
Fill up your knowledge and skill buckets first. So if that means working for someone else, getting your knowledge up. But what you put in is what you get out. So I'm constantly educating myself so that I can create more value. And nothing comes to you on a silver platter. You have to work hard for it. And the more you put in, the more you will get out. One thing again, which is quite funny because we've definitely had to deal with this one. But hire slowly and fire quickly.
Unknown Speaker 5
Get in the marketplace, stay in the marketplace. The answers are in the marketplace. Don't surround yourself with yes people and an entourage. Know your competitor, know your customer, understand your cost structure, the three Cs. But ultimately it's going to be about, do you have an instinct and a fire in the belly to say, I believe there's a gap, I believe I can tell a better story.
Unknown Speaker 6
The biggest challenge is definitely staff. It can be the most rewarding part at the same time, watching staff members grow in that. But if you do have somebody in your team that doesn't align with your core values, then it can just bring the whole team culture down.
Unknown Speaker 7
Don't let any surrounding members of your life tell you that you can't be something or do something. If you believe in it, follow that. And I've learned something at a late age in life. I've done a lot of things in this world that have been successful, but I wasn't successful because I wasn't happy. I did it because I thought that that's what would bring me happiness. The first time you challenge yourself and you follow your dream. That's true. True success. And so I just tell people, follow your dream. Go for it. People out there want to hear your story.
Ann McGinty
Thanks for listening to this bite sized episode of How I Built My Small Business. If you enjoyed it, share it with someone who might find it helpful. And don't forget to subscribe so you're ready when season two drops. As always, have a great day.
Podcast Summary: "Bite-Sized Business Insights 4 of 4"
How I Built My Small Business
Release Date: January 7, 2025
In the fourth installment of the "Bite-Sized Business Insights" series from Anne McGinty's How I Built My Small Business podcast, listeners are treated to a rich collection of wisdom from various entrepreneurs and business experts. This episode distills essential lessons on building and sustaining a successful small business, encapsulating themes such as aligning personal passions with business actions, the significance of incremental improvements, the realities of business ownership, and the importance of continuous learning and strong team dynamics.
Ann McGinty sets the stage by encouraging entrepreneurs to introspectively evaluate their strengths, sources of joy, and the needs within the marketplace. She emphasizes that identifying the intersection of these three elements is crucial for actionable and meaningful business endeavors.
“Take a look at what you're good at, what brings you joy and what needs doing. And the intersection of those three things is your action. That's where you should be.”
— Ann McGinty [00:04 - 00:31]
Speaker 2 challenges the conventional belief that a company's mission statement is the primary driver for customer engagement. Instead, he posits that customers are more influenced by their own motivations and needs.
“People don't buy your why they buy their own why. Unless that mission is so tightly wound to like people's why in the first place, it doesn't work.”
— Speaker 2 [00:36 - 01:19]
Speaker 3 underscores the importance of making small, consistent improvements—referred to as the "1% difference." He cautions against the allure of overnight success stories, advocating instead for a sustained work ethic and a mindset geared towards continuous learning and adaptation.
“Just using that more of like a tool of learning and approaching everything with like a learning mindset. I'm learning all the time.”
— Speaker 3 [01:19 - 02:33]
Speaker 4 addresses the personal ramifications of entrepreneurship, highlighting the necessity of having the support and alignment of one's spouse or financial dependents. He advises setting clear boundaries and treating the business venture with the same discipline as a regular job to mitigate risks.
“Just make sure everyone's on board with this. Set up a timeframe and some limits, like, treat it like a job.”
— Speaker 4 [02:33 - 03:03]
Continuing the theme of personal alignment, Speaker 3 shares strategies for maintaining a healthy work-life balance, such as setting boundaries to prevent work from encroaching on personal time.
“I put my phone away when I get home and I don't look at it.”
— Speaker 3 [03:03 - 03:13]
Speaker 1 emphasizes the importance of immersing oneself in every aspect of the business. Whether through mentorship, consultancy, or hands-on experience, understanding the operational levels—from front-line tasks to team management—is vital for exemplary leadership and service quality.
“I think to be successful, you really need to understand how to do the job at every single level... being a good example for those people.”
— Speaker 1 [03:13 - 04:04]
Speaker 2 reflects on the deeper responsibilities that come with business ownership, comparing clients and employees to "mini bosses." He highlights the intrinsic motivations behind starting a business, such as financial independence and flexibility, and underscores the value of the entrepreneurial journey itself, regardless of its outcome.
“The flexibility of time and the ability to grow your finances are both hugely cool opportunities... the fact that you tried is great.”
— Speaker 2 [04:04 - 04:49]
Ann McGinty shares her personal growth in overcoming shyness to build valuable connections with other business owners. She advocates for openness and candid conversations as tools for encouragement and business advancement.
“So be willing to talk to people.”
— Ann McGinty [04:49 - 05:13]
Speaker 5 dispels the myth that competing solely through quality is sufficient. He identifies trust, hustle, and responsiveness as authentic competitive advantages that can set a business apart in a crowded marketplace.
“Trust is a competitive advantage. Hustle is a competitive advantage. Responsiveness is a competitive advantage.”
— Speaker 5 [05:13 - 05:35]
Speaker 1 advises entrepreneurs to remain steadfast in their vision amidst a multitude of ideas. By narrowing down and solidifying a single vision or brand, businesses can provide a clear direction for expansion and development.
“Work hard. Stay focused on what your vision is... narrow it down into one vision or one brand.”
— Speaker 1 [05:35 - 05:58]
Speaker 5 highlights the necessity of dedication and strategic planning in business success. He recommends documenting business goals, setting timelines, and outlining actionable steps to ensure progress and accountability.
“Write the steps out, what you want to do and what you want to get accomplished.”
— Speaker 5 [05:58 - 06:16]
Speaker 6 focuses on the importance of continuous education and skill development as foundations for creating value. He also touches on the critical aspect of team management, advocating for careful hiring and decisive action when team members do not align with core values.
“Fill up your knowledge and skill buckets first... hire slowly and fire quickly.”
— Speaker 6 [06:16 - 06:53]
Speaker 5 advises entrepreneurs to remain actively engaged in the marketplace, emphasizing the importance of understanding competitors, customers, and cost structures—the "three Cs." He also stresses the need for instinct and passion to identify and fill market gaps effectively.
“Know your competitor, know your customer, understand your cost structure, the three Cs.”
— Speaker 5 [06:53 - 07:16]
Speaker 7 shares a poignant reminder that true success stems from personal happiness and fulfillment rather than external metrics. He encourages listeners to follow their dreams and share their stories, emphasizing the importance of passionate entrepreneurship.
“Follow your dream. Go for it. People out there want to hear your story.”
— Speaker 7 [07:33 - 08:13]
In this episode of How I Built My Small Business, Anne McGinty compiles a wealth of insights from various speakers, each contributing valuable perspectives on the multifaceted journey of entrepreneurship. From aligning personal strengths with business actions and embracing incremental progress to the critical importance of team dynamics and personal fulfillment, listeners are equipped with practical advice and inspirational guidance. As Season 2 gears up for release on January 21, 2025, this episode serves as a potent reminder that the path to building a successful small business is paved with continuous learning, resilience, and authentic passion.
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