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Guy Raz
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Alberto Perlman
Maybe to impress an investor or show.
Guy Raz
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Alberto Perlman
On substack and we'll put all this info in the podcast description. All right, let's go. Joining me this week is Alberto Perlman, co founder and CEO of the global fitness brand Zumba. Alberto, welcome back to the show.
Thank you. Glad to be here.
Oh, it's great to have you. You were one of our, actually, our earliest guests back in 2017 to tell us about the origin of Zumba and how you and an aerobics trainer, Beto Pere, took this very simple dance class and this concept and then you turned it into this global movement that is.
Guy Raz
Still thriving more than 20 years after the launch.
Alberto Perlman
So it's just great to have you back.
Yeah. It's been 24 years.
Amazing. For those of you who haven't listened to Alberta's original episode yet, you got to listen to it. We'll put a link to the episode in the podcast description and you can also find it just by searching how I built this in Zumba. Just some amazing stories in that episode. Alberto, before we get to our founders here today, give me a little bit of an update on where Zuma stands right now.
Yeah. We've launched our Zumba app, which is getting incredible reviews. That's our consumer app. We have three different instructor apps. We keep growing our instructor network and we keep entering more fitness facilities. We're in 200,000 fitness facilities right now. We have 15 million people taking Zumba classes every single week. It's crazy. We're getting so many people connecting with it and obviously.
And one of the things that makes Zumba so accessible is you don't need anything. You don't need any equipment.
Yeah. Your body is the best piece of equipment.
Yeah. Alberto, in your original episode, you had mentioned. And again, you guys should go and check it out because it's such a good episode. You guys almost gave up in the early days when it felt like no one was interested in this concept. What advice do you have or do you give to entrepreneurs who are like, I'm Thinking, I just want to give up, walk away.
Yeah, I think product market fit is key. You need to know that you have product market fit. And we knew we had it because Zumba's original class had a ton of demand. It was one instructor, my business partner Beto, teaching one class in Aventura, Florida. But he had lines out the door. So we knew that people love this. So as we were struggling in the early days to get the word out, we always knew that people loved it. So if you have a good sample size of customers that love your product, that's when you know you can't give up as long as that sample size is representative of a significant total addressable market. Just keep going and just keep iterating. I, I like to say that business is a little bit like a blind fly trying to find a hole in a wall. And so you keep hitting the wall, hitting the wall, hitting the wall. But at one moment you suddenly hit that right angle that resonates with everyone.
Yeah, one of the stories, and again, I don't want to give away too much of the episode if you guys haven't heard it, but basically you're, you're partner, Beto, you guys had an opportunity to do a partnership with Kellogg's and Frosted Flakes and he. And while you guys were shooting this video, he ended up putting on the Tony the Tiger costume and dancing to it.
Guy Raz
And it turned out that that partnership.
Alberto Perlman
Was kind of a game changer for you. It was like a really one of the, you know, one of those pivotal moments that really brought Zumba to a wider audience. When you think about and when you advise founders on partnerships and working with other more established brands, obviously it' so easy. But what advice do you give them? I mean, what kinds of partnerships should people be looking for?
Oh, partnerships that provide awareness and reach a brand alignment. Even though we weren't promoting sugary cereal, we were really working with Special K. But we did a kids video that had Tony the Tiger in it. And one thing that really resonates with me is that when you're starting out and even later in a business, one of the key elements of a good entrepreneur is that nothing is beneath you. Like, yeah, that day Beto dressed up as Tony the Tiger and he was sweating and like, no one understood how Tony the Tiger was dancing so well because this is a big costume and heavy costume and we had to give him oxygen in between every song. And we also, that same year had a Zumba event and the valet parking guy didn't show up. And I was parking cars. I was parking people's cars because I wanted people to have a good experience. And so nothing can be beneath you. But going back to your question of the partnership, I would focus on companies that can bring awareness to your brand. But you need to really make sure you can add a lot of value to them, because if it doesn't resonate with them from the beginning, it's very hard to navigate bureaucracies of bigger companies. And we got lucky. We got lucky that at that time, the CEO of Kellogg's, his wife had bought the Zumba VHS tapes off television. And so she told him we should do something with Zumba because it's just magical and people are having fun and people are working on. And that's the only way we're going to get to talk about fitness in a fun way.
Yeah. And it's just those kind of, like, serendipitous things, like, his wife liked it, and then it got to him, and then it eventually had this big impact. And I think that that's, you know, sometimes. Oftentimes it is those serendipitous moments. But you had to make those videos and do those infomercials to even reach some people.
Yeah, yeah. And also, it's funny because I've seen entrepreneurs that at the beginning, they say no to things like that, and they're like, no, that's not for us. And they're not curious. Like, we were curious to hear about everything and everyone who wanted to work with us in any way. And listening is so important. And having your eyes and ears open all the time, listening to the customer, but also exploring with your eyes, looking at everything.
All right, well, Alberto, we of course called you to join us on the advice line to help us give advice to early stage founders. Let's open the lines. You ready?
I hope we can help them.
All right, let's bring on our first caller. Hello, caller. Welcome to the advice line. You're on with Alberto Perlman.
Guy Raz
Tell us your name, tell us where.
Alberto Perlman
You'Re calling from, and just a little bit about your business.
Stephanie Miller
Hi, gentlemen. My name's Stephanie Miller. I'm calling out of Detroit, Michigan. I'm the founder of Barletics. I created a grippy performance skin that's used for barre yoga, Pilates, and it competes with the yoga sock.
Alberto Perlman
Got it. Okay. Welcome to the show, Stephanie. Thank you for calling in. Okay, let's dive in here. A grippy skin. This is designed to when you do yoga or Pilates, because these are exercises you do barefoot. Generally, you you wear these to hold your grip so you don't slip.
Stephanie Miller
Exactly. And it's an all over grip. So I always think of it kind of like, you know, all the little grippy dots that are on the bottom of a yoga sock, they sort of form together and then all of a sudden you have a full on shoe.
Alberto Perlman
Yeah.
Stephanie Miller
So the whole skin is grippy.
Alberto Perlman
Oh, cool. It's a cool idea. Tell me how did you come up with this? How did this start?
Stephanie Miller
Yeah. So I was obsessive about taking barre class and if you don't know, barre is combination of yoga, Pilates. So I started taking it every day. I think Honestly I went 365 days for the first year.
Jack Schrupp
Wow.
Stephanie Miller
Yeah. And I kept, I would say about six months in, I kept slipping in the yoga sock. I would be in flat back chair pose. I'd be in side plank. And I'm like, this is ridiculous.
Alberto Perlman
Yeah. Because a bar, just a bar studio is on a wood floor. It's like a studio for ballet basically.
Stephanie Miller
Exactly. That is exactly what it is. Yes. So I was inside plank and I kept slipping and the idea literally popped into my head. So I was like, I have to make this. So that night I went home and basically designed the prototype.
Guy Raz
And now.
Alberto Perlman
Okay, so now I'm looking at your website. So basically this is designed because really.
Guy Raz
In yoga and barre you want like.
Alberto Perlman
Your toes to really push into the ground. So this is designed to like let your toes do that and it fits over the rest of your foot and I guess prevents you from slipping and sliding.
Stephanie Miller
Exactly.
Alberto Perlman
It also grips you from the sides, I guess, which grippy socks don't. Right. We're talking about side plank, right?
Stephanie Miller
That's right. You can, it grips from all over. So. And the socks don't do that. If anything they, they work against you when you're trying to do side plank or you know, anything at the bar.
Alberto Perlman
Yep.
Tell me a little bit about, about the business. Like how, how did you finance it?
Stephanie Miller
Yes. So I financed it through basically other businesses that I have. And I also brought on a business partner who has a background in injection molding. So we sort of worked together. He did a lot of after car market industry parts. So he was really good with the tooling part of it.
Alberto Perlman
Good to be in Michigan for that reason. A lot of people in that business.
Stephanie Miller
Yes, it's so true. So it worked out quite well. So it's definitely an interesting pairing, the two of us. And so that's how I did it. He was sort of an investor early on and then I brought money to it and now we're over a million dollars in investment in investments.
Alberto Perlman
And what's your revenue looking like?
Stephanie Miller
Yeah, so I'm selling a few hundred pair a month, so I'm not where I want to be. But it's all been organic, which is kind of amazing. And I have a lot of customers that come back two, three, four times over. @ this point.
Alberto Perlman
You're selling only direct to consumer?
Stephanie Miller
Only direct to consumer. I have started getting studios to pick me up, but I haven't really approached them yet.
Alberto Perlman
What's the cost of a pair?
Stephanie Miller
They're $74 and they're made in the U.S. they're made here.
Alberto Perlman
Made in the U.S. made in Michigan, right?
Stephanie Miller
They are made for you. Michigan.
Alberto Perlman
All right, tell me what, what your question is for. For me and Alberto.
Stephanie Miller
Yeah. So the interesting thing is I have been approached by StartEngine. I don't know if you know who they are, but it's a platform that has crowdfunding and I'm debating if this is the route I should take or if I should focus on perhaps bringing on a partner that could help me grow the business quickly. So I could be more on a, you know, two to three year plan of getting my product everywhere instead of, you know, a ten year plan growing it organically, essentially.
Alberto Perlman
It sounds like you need, you're looking for more an injection of capital to really spend on marketing and trying to push this out.
Stephanie Miller
That's exactly it. I'm sort of at the crossroads right now and I think that that is the path that I need to take.
Alberto Perlman
Stephanie, how much money are you looking to raise?
Stephanie Miller
That's a good question. There's probably different pockets of money. So I feel that if I was going to go the marketing route and maybe more inventory, it would probably be around 250,000 onwards, up to 500,000, up to a million. And it's. And I could break all that down for you.
Guy Raz
Yeah.
Alberto Perlman
So, Alberto, I mean, this is obviously, this is a dilemma that many founders face. You have raised money in the past and so, you know, depending on the business and where it's at, it can be a bad idea. And sometimes it can be a very good idea. We happen to be in a. I think you'd agree with me, Alberto, a challenging environment for consumer brands to raise money.
For anyone that isn't selling AI, it's probably hard to raise money.
It's challenging. I guess my first question to you, Alberto, is again, I don't know enough about StartEngine or other crowdfunding platforms like that one. But presumably that's not her only option. It's not Stephanie's only option here.
It's not. But I actually think there's something interesting about these platforms. And depending on their reach, I know that peloton, when they started, they did one of these platforms. And it also gets you customers. That's the thing. Because if they're emailing a million people asking them if they want to invest in something like this, there's a million people who are going to learn about your product. So I think that's interesting from that angle. I also think that there's ways to bootstrap this business without having to raise money. And there's a book maybe you should read. It's called the Lean Startup, and it really talks about this testing methodology, quick, rapid testing for your advertising or reaching out to bar studio owners or yoga studio owners, and especially the ones that are trending. There's a studio here in South Florida called Yoga Joint that's killing it. It's so packed and everybody talks about Yoga Joint. And if you're able to do a deal with them and potentially have your shoes with the Yoga Joint brand on it be sold there, that's a way to get the brand out. That's a way to get the concept out. And it might not cost you much, just inventory.
Yeah, I think that's an interesting, really interesting idea here and a great point. The other thing is, Stephanie, is that you. I'm looking at your website here, says you're a fashion model. There are photos of you doing some of these exercises, wearing these shoes. You clearly have the opportunity and the ability, like Sadie Lincoln with Bar three, to kind of be the face of this brand. And so I think that there's a lot that could be interesting to investors. The one question I would have for them, obviously, is, what does it mean? Presumably your co founder, co partner, the guy who was working in tooling for the automotive industry, he owns a portion of the business. And now you're going to have to get. Give up a significant chunk, which is, of course, always a negotiation. And you have to figure out what you're comfortable with. Right, Alberto, when it comes to things like giving up ownership, I mean, this, this stage in the game, it's still very early for.
It's very early. It's very early. I remember I offered investment in Zumba to four or five different friends of mine the early days, and they could have bought a third of Zumba for $300,000. And I'm glad I didn't do it. I'm so glad I didn't do it because that equity down the road was worth so much more. Like 100x more. Right. So I think that you should be careful in like there's this whole allure of raising money, but there's other ways to finance. There is. Like I said, doing a deal with the studio is a way to finance. And like instead of us raising money, we ended up financing through Kellogg's. Our deal with Kellogg's in the early days of Zumba is what allowed us to sustain the business. There's also, if you need to hire people and you can't afford big salaries, you could do near shoring. And like we work with an agency called Lateem Partners and latime Partners, L A T E A M Partners. They find people for us in Latin America that are English speaking, that are great at marketing, that are great at software, that are great at different things that we need and we're able to augment our team. So there's different ways to think about financing a business. I do like the idea of crowdfunding though, because of the getting the word out more of the marketing side than actually the financing side. So yeah, I'm trying to balance those things. Getting just an investor to put up to 50. I think you might have to give up a big piece of your business for that.
Stephanie Miller
Okay.
Alberto Perlman
And Alberto's point about partnerships here is really crucial. I mean Sadie Lincoln is all over LinkedIn and she is a huge supporter of women owned businesses as you know, as a business owner herself. I mean she's somebody you could literally cold reach out to.
We're happy to make an intro.
Stephanie Miller
I was going to say, Alberto, could you make an intro? I didn't want to ask, but since.
Alberto Perlman
You offered, we're happy to make an intro.
Stephanie Miller
I would love that.
Alberto Perlman
Yeah. And I would also try to get some maybe business to business news out there so that other studios can learn about this and say you're open for business to work with different studios on a wholesale basis. And so I would work with people like the, the team over at Athletic News. Athletic news reaches 100,000 different fitness industry executives. A lot of them in yoga, Pilates and bar. So.
Stephanie Miller
Okay.
Alberto Perlman
I think you have an opportunity in whole for sure.
Stephanie Miller. The company is called Barletics. Thanks so much for calling in. Best of luck.
Stephanie Miller
Thank you. Thank you guy for having me on. Alberto, thank you for your wonderful advice.
Alberto Perlman
Good luck, Stephanie.
Stephanie Miller
Bye guys.
Jack Schrupp
Thank you.
Alberto Perlman
Bye.
Stephanie Miller
Thanks.
Alberto Perlman
Yeah, I mean it's, you know, it's actually amazing how many, and I'm sure you get this, Alberto, like how many people just don't realize that you can really, you can just cold email people and look, they're not always going to reply. I get a lot of cold emails that I just, I do not have the capacity or time to reply to. But you know, now and again, if I can, I will reply. But sometimes, oftentimes that is the best way.
Cold email, LinkedIn, Instagram messaging. There's so many ways to message someone and if you catch their attention at the right. I've responded to cold linkedins and suddenly it becomes a huge deal for us. Like somebody called me once in 2010 about doing a video game for Zumba and it was, I think through LinkedIn and if I wouldn't have responded, we wouldn't have had our video game, which then became one of the top sellers. We sold 14 million Zumba video games.
Guy Raz
Wow.
Alberto Perlman
All right, we're going to take a.
Guy Raz
Quick break, but when we come back, another caller, another question, and another round of advice. I'm Guy Raz and we're answering your questions right here on the advice line on how I built this lab. Are you tired of paying for overpriced razors and grooming products? Dollar Shave Club has everything you need to not only get a quality shave, but an affordable one, too. From razors and electric trimmers to pre and post shave care, including their cult favorite shave butter. They have a full lineup of personal care products for any man anywhere with any type of hair. But. But don't take my word for it, try for yourself. Dollar Shave Club products are now available everywhere, so you can order from their website, Amazon, or get them at your favorite retailer near you. Alternatively, you can visit their site right now for 20% off orders of $20 or more and get your products delivered right to your door. Visit dollarshaveclub.com howibuiltthis and use promo code built for 20% off orders of $20 or more. And remember, whatever you shave, welcome to the club. One of the hardest parts about B2B marketing is reaching the right audience. I constantly get aggressive emails from people offering me marketing services I just couldn't possibly need. So when you want to reach the right professionals, use LinkedIn ads. LinkedIn has grown to a network of over 1 billion professionals, and that's where it stands. Apart from other ad buys you can target by job title, industry, company role, seniority, skills, company revenue, whatever you're looking for, which means you can find all the professionals you need to reach in one place. Stop wasting budget on the wrong audience and start targeting the right professionals only on LinkedIn ads. LinkedIn will even give you a $100 credit on your next campaign so you can try it yourself. Just go to LinkedIn.com builtthis that's LinkedIn.com built this terms and conditions apply only on LinkedIn ads. @ Schwab how you invest is your choice, not theirs. That's why when it comes to managing your wealth, Schwab gives you more choices. You can invest and trade on your own. Plus get advice and more comprehensive wealth solutions to help meet your unique needs. With award winning service, low costs and transparent advice, you can manage your wealth your way at Schwab. Visit schwab.com to learn more.
Alberto Perlman
Welcome back to the advice line on How I built this lab. I'm Guy Raz and my guest today is Alberto Perlman. He's the co founder and CEO of the Latin dance craze and fitness program Zumba. And we're taking your calls. And let's bring in our next caller. Hello, welcome to the Advice line. You're on with Alberta Perlman. Tell us your name, where you're calling from, and just a little bit about your business.
Jack Schrupp
Hi, my name is Jack Schrupp. Thank you so much for having me. I'm calling from New Hampshire and I'm the founder of Drink Wholesome, which makes protein powders for sensitive stomachs. So if you have chronic digestive issues or if you're just sick and tired of protein powders that upset your stomach or make you bloated, Drink Wholesome is for you.
Alberto Perlman
Awesome. Well, thanks for calling in. Welcome to the show. I'm a protein powder drink consumer myself.
Me too.
Yeah.
Aren't we?
All right, and so first of all, Jack, tell me a little bit about what makes a protein powder upset someone's stomach. What ingredients?
Jack Schrupp
I would say most of them. We use a short list of simple ingredients. We don't use any food additives whatsoever. We don't use dairy, which is one of the most problematic ingredients. And the key differentiator for Drink Wholesome is that we are one of the only protein powders made from whole food protein sources, not protein concentrates and isolates, which are technically ultra processed foods stripped of everything but the protein, including the fiber, the enzymes, the other natural digestive aids that help you break them down. And for some people, that doesn't make a difference. But for someone with a sensitive stomach, that can be a game changer.
Alberto Perlman
All right, so now I'm looking at your site here. Drink Wholesome. I mean, it's very simple ingredients you're using, which is great. I see there's egg whites, coconut. I mean, you use monk fruit. So there's no sugar in these products. By the way, the branding is great. It's clear. It reminds me a lot of Rx bars where you inspired by Rx bar.
I thought about the same thing.
Jack Schrupp
Absolutely. We put the ingredients right on the front of the package and what you see on the front is what you see on the back. And transparency is very important. People with sensitive stomachs need to know exactly what they're putting in their body.
Alberto Perlman
Cool. Jack, you seem like a pretty young guy, which is awesome. Is this your first business?
Jack Schrupp
This is my first business.
Alberto Perlman
Oh, awesome. Okay, so tell me how you started. Tell me the story about the business.
Jack Schrupp
The idea for Drink Wholesome came from personal needs. So I was a two sport college athlete training year round. I used protein supplements as a convenient way to fill in gaps in my diet. But despite my best efforts, I couldn't find one that didn't upset my stomach. So I made my own. I bought a spice grinder, I went to the local health food store and I created a recipe that although it wasn't the most soluble nor the best tasting, it didn't upset my stomach. That was a first. And this was something that I used or made for myself and used myself for a long time before considering the idea that other people might benefit from it as well.
Alberto Perlman
All right, so when did you decide to turn that into a business?
Jack Schrupp
So after graduating college, I worked as a boarding school teacher. I taught French. I lived in a dormitory with a whole bunch of kids.
Alberto Perlman
Wow.
Jack Schrupp
I coached sports. And the great thing about being a boarding school teacher is you get the summers off. So that first summer I took to developing my product, finding someone who could make it, establishing a business, it took a while and then I ran it as a side hustle for almost four years.
Alberto Perlman
That's awesome. Then and now it's still direct to consumer. You sell this through your website, correct?
Jack Schrupp
We sell on our website and on Amazon.
Alberto Perlman
Okay, so you launched this and how much money did you put into it to get it off the ground?
Jack Schrupp
I saved up all the money I had from summer jobs and from teaching, which wasn't very much. And it mounted to around $20,000. And that allowed me to buy all. I built my own supply chain. So it effectively allowed me to buy the ingredients and the packaging I needed to make the first batch.
Alberto Perlman
All right, tell me a little bit about where the business stands now. Give me a sense of your revenue, of what you guys are doing.
Jack Schrupp
We crossed the $2 million threshold this year, which is, wow, amazing. It is a great accomplishment, but it's been a grind. It's been about five years now. And so the growth has been incremental. And today I work with my younger sister. We're a two man team. We outsource things like warehousing, fulfillment, production, but at the end of the day, it's Tessa and Jack behind the. Behind the brand.
Alberto Perlman
That's awesome. So 2 million in revenue, which means that obviously you've got your costs and then probably the rest of the money is going right back into the business. In marketing, you're probably not paying your yourself a whole lot yet.
Jack Schrupp
Correct. I invest as much as I can back into the business. We don't spend a ton on marketing like other direct to consumer e commerce brands because our main marketing tool is practitioner referrals. Because our target customer is someone with a sense of stomach. We work with dietitians and nutritionists, in some cases MDs, to spread the word.
Alberto Perlman
And before we dive in deeper, tell us your question that you brought for us.
Jack Schrupp
Sure. So my sister and I were wondering how a brand like Drink Wholesome with a very niche focus generates broader appeal without alienating its core customer. So again, our core customer is someone with a sensitive stomach. They're the lifeblood of the business. But because we use a short list of simple ingredients, Drink Wholesome is appropriate for a number of different dietary needs and restrictions. And we love to include those people in the community. I'm talking about diabetics, people with kidney issues, children, pregnant and breastfeeding mothers. We have lots of these people come to us organically, but we don't go after them. And I would love to because we could help so many people, but I don't want to do so at the expense of our core customer.
Alberto Perlman
So the question is, how do you appeal to a broader audience even though your niche is with people who have sensitive stomachs, which is, you know, a good niche to have. But to grow, you want to reach more people. Alberto, before we get to Jack's question, I'm sure you've got some more for for him.
How do you talk to the practitioners? Like, how did you build that network and how big is your network of practitioners?
Jack Schrupp
It is a lot of cold outreach boots on the ground. That network is all about relationship building. I started it a few years ago. My sister heads that effort. And we have probably about a thousand folks with whom we work regularly and we hope to grow that tenfold. And if we can.
Alberto Perlman
Do you spend any money on marketing?
Jack Schrupp
We do. We. We work with an agency to run some digital ads. We invest in SEO. We spend a little bit here and there. One of our large marketing costs is samples. So we love to share the product with people because especially if they have a sensitive stomach, they're pretty inclined to like it.
Alberto Perlman
Yeah. What about. I mean, you're in New Hampshire, right? And. And New England has an influential consumer audience. Right. A lot of products are launched in New England, particularly in Whole Foods, for example. Is that, is that a world that you have thought about exploring or have you tried?
Jack Schrupp
We do a tiny bit of traditional retail with some local natural grocers, but retail is really expensive and we would need help. We'd probably have to build a team in order to manage all those accounts because every new account is like a child. It needs nurturing and we just don't have the bandwidth right now. But if a good opportunity came our way, we wouldn't necessarily say no. We would just have to take a very measured approach. Because I talked to a lot of founders who got into retail a little too early, and it's hard that, yeah, either sent the business in the wrong direction or just burned them out, which is a real risk.
Alberto Perlman
Have you thought about getting other certifications on your packaging, like organic kosher, NSF certified for sport, good manufacturing practices, all of those. And then gluten free. Is. Is the product gluten free?
Jack Schrupp
So it's not certified gluten free, primarily because our facility isn't. I, I am certification averse. Having worked in this space for several years now, I think that all the certifications, the labels that we slap on products give a misleading impression of what they are, which is food. I want drink wholesome to just be food. I don't think that a banana needs a certification. And because of the short list of simple ingredients, I don't want to distract from what makes drink wholesome different, which is again, that simplicity and that transparency. So organic is great. I would love to become organic certified, but if I were, I wouldn't put it on the bag.
Alberto Perlman
I think I just love that response. I think it's a great response and it makes a lot of sense. Alberto. You know, one of the things I keep thinking about is there are a lot of protein powders on the market. You know, you go to Whole Foods, you go to gnc. I mean, it's just endless. And this has really happened in the last 10 years. You know, just an explosion of different brands. And so it's hard for some people to figure out, you know, what to do. We've told the story of Orgain on the show, but it's hard, right? Especially when you're competing against big brands like Orgain. What I don't see a lot on the shelves are this. You don't see a lot of brands with very few ingredients.
Guy Raz
So that to me is interesting because.
Alberto Perlman
I feel like that puts Jack's product in a slightly different category.
And it's resonating a lot right now with all the talk going on around microplastics, around cancer causing ingredients. And so it's the right moment to talk about very simple ingredients. I take a protein shake with only one ingredient, but I can handle that taste and most people can't, I guess.
A question for you, Jack, and also I'd love to hear your take. Alberto is. He's looking to, to appeal to a broader audience. Right. But I would argue that you could probably lean more into the sensitive stomach crowd before you do that, because that.
Guy Raz
Is a potentially huge audience.
Alberto Perlman
It's huge. I just googled how many people are lactose intolerant in the US and it's like 30 million people.
Yeah. I mean, think about Orgain. Orgain was founded to serve people in hospital recovering from cancer and other surgeries. It was essentially designed to be like Ensure, but organic. Eventually, bodybuilders and people who worked out found this product and that became its use case. Now that's primarily who uses it. To me, I think that there's an argument to be made that you really should lean into this niche. I mean, maybe even on the front of the label, I'm looking at it to somehow to indicate for, you know, people with sensitive stomachs. I mean, maybe on the back of the bag it says it, but I think it could be worth really leaning. What do you think about that, Jack?
Jack Schrupp
Well, that. That suggestion is very in line with my question because I don't think Drink Coulson would have made it this far had it not leaned into the specificity of its value proposition. However, I don't want to exclude people and make them feel or give them the impression that this brand is not for them. Because Drink wholesome risks coming off as a medical brand come risk coming off a little sterile. And, and I want it to be inclusive. I want anyone to resonate with the ingredients and understand intuitively that it's good for them, even if they don't have a sensitive stomach. So it's a Tricky balance.
Alberto Perlman
Yeah. Have you guys done any trade shows?
Jack Schrupp
Not as of yet. Maybe one day.
Alberto Perlman
I do think the trade show route for what you're doing is really important. It's going to cost a lot of money. It's going to cost at least ten grand to get a booth and do what you need to do, but it's going to be an investment worth making.
I agree.
I mean, it's. It's just what we've heard on this show. Over 700 episodes and probably a third of them have been food, food brands.
And you just gave me an idea, guy. You just gave me an idea. What about sponsoring, you know those physician conferences they have where they have doctors in a certain field all together?
Jack Schrupp
Yes.
Alberto Perlman
Sponsoring the ones with gastroenterologists and having a 15 minute talk during one of those conferences and you reach a thousand different gastro doctors.
Jack Schrupp
I think that's great advice.
Alberto Perlman
You're going to need to set aside, if you can, you know, 50 grand at least, maybe 100 if you can, in marketing and sponsorships, in things like the trade shows, it's going to pay you back in spades.
I agree. And then PR is the other thing. So maybe talk to outlets like mindbody Green and have mindbody Green write an article. You know, stomach issues, digestive issues, here's a list of products, and then they would name your product. And I think you can give them an affiliate commission through Amazon or maybe even advertise with them, but I think they reached like 10 million people.
And, you know, you can take small risks here, you know, a few thousand dollars on some of these things where if it doesn't work, it'll sting, but it's not going to tank your business. Jack, I think that you got a great product. Congrats on taking it to 2 million. It's called Drink Wholesome. Jack Schrupp, thanks so much for calling us.
Jack Schrupp
Thank you so much for having me for the advice and the opportunity to share. Have a great day.
Alberto Perlman
Good luck, man.
Good luck. Jack.
Yeah. When I first saw this, I was like, wow, that looks really does look like the front of an RX bar, which is really. And that rebranding on Rxbar transformed that company because initially it didn't look like that. It didn't say, you know, four egg whites, three dates, two cashews. But once they did that, and Peter Rahal talked about this on our show years ago, it just transformed that product and now it's ubiquitous.
Transparency with consumers right now is huge. I think people have realized that they can't trust all companies before, when we were growing up, if we assumed that the FDA was protecting us and that there were someone, some government authority protecting us and that we were, anything we had from companies was good for us. And then we realized it wasn't. And now I think transparency is very big. So I agree with you.
All right, we're going to take another.
Guy Raz
Quick break, but we'll be right back.
Alberto Perlman
With one more caller. Stay with us.
Guy Raz
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Alberto Perlman
Welcome back to the advice line on how I built this Lab Guys Lab. I'm Guy Raz and today I'm taking calls with Zumba co founder and CEO Alberto Perlman. So Alberto, you ready for our next call?
Yeah, ready.
Hello. Welcome to the advice line you're on with Alberto Perlman. Please tell us your name, where you're calling from and a little bit about your business.
Peter Arlene
Hi, GUY in Alberto, My name is Peter Arlene. I'm calling in from Carbondale, Colorado and I'm the founder of Mountain Flow. We make sustainable accessories for the outdoor industry, specializing in plant based, non petroleum ski wax and bike lube.
Alberto Perlman
Ski wax and bike lube. Okay, let's talk about. So ski wax, like the wax that you put on the back of your skis?
Peter Arlene
Exactly.
Alberto Perlman
And you say non petroleum based. So is the ski wax that goes on the back of my ski a petroleum based product?
Peter Arlene
Exactly, Guy. Just like the majority of candles that people have in their house, wax is a petroleum based product. The interesting thing about skis is that whatever you put on the bottom of your skis or snowboard goes directly into the environment.
Guy Raz
Right.
Alberto Perlman
Because it's just going to go, right. It's going to get melted down and eventually that's water we're going to drink.
What is it made of if it isn't made out of petroleum?
Peter Arlene
So the interesting thing about plants is that you can extract a wax from nearly all of them. So when we created the product, we had a catalog of hundreds of different plant based waxes available and were able to kind of isolate the exact characteristics that we were looking for so that we could create a product that had the same or better performance.
Alberto Perlman
Is it a lot more expensive?
Peter Arlene
No, it's right in the middle of the market in terms of pricing, same.
Alberto Perlman
Price as a petroleum based wax.
Peter Arlene
Almost too good to be true.
Alberto Perlman
Wow. So, Peter, I'm imagining, I imagine that you are a skier, you live in Carbondale, which I'm looking at the map. It's not too far from Aspen. I mean, you're in Colorado, so you're near a bunch of cool, great ski resorts. I'm imagining that this came about because you're a skier, you worked in the industry.
Peter Arlene
Yes, yes, to both of those. I worked in the outdoor industry for about 20 years and for a good chunk of that time I was working as a ski tech, which meant that I was in a small room in the back of a ski shop waxing skis all day long. And at some point I asked myself, you know, like, what is, is wax made from? I was like, oh, well, you know, wax is made from wax. Like plastic is made from plastic. And yeah, after a little research, I learned that both of those products, wax and plastic, are made from petroleum. And then I learned that everything you put on your Skis goes directly into the environment. And as a skier, as someone who loves the outdoors, as someone who's a father now, it just didn't really sit well with me.
Alberto Perlman
So you decided, hey, I'm going to figure out how to do, how to make something that's a little better for the environment.
Peter Arlene
Yeah, exactly. It. And you know, a lot of people ask, are you a scientist? And I'm not. And I developed it like a skier would, based upon how it felt on snow. And it was a trial and error process. It took about two years, but eventually I was able to get the formula to a place where I was really happy with it. We've now got a couple of patents on the formulation and we're probably the world's largest manufacturer of sustainable ski wax.
Guy Raz
Wow.
Alberto Perlman
And most of your sales are through ski shops, you're actually selling to the ski shops?
Peter Arlene
We do. We've got a bunch of distribution channels, so we're in a little over a thousand retail doors worldwide. We also sell to ski resorts that are using it on their rental fleets and then we sell direct to consumer through our website.
Alberto Perlman
What's a bigger business? The one that is to the ski resorts or one that's for the end consumer who buys more?
Peter Arlene
Right now our wholesale channel is about 60% of our business and 40% is direct to consumer.
Alberto Perlman
It's pretty good. It's pretty good. And you mentioned this briefly, but you're not just doing ski wax, wax for skis, you're also doing oil for bikes, right?
Peter Arlene
Yeah, exactly. So we started with ski wax and as the business progressed, more and more people were asking us for a plant based bike lubricant. Essentially, it's the same exact concept. Most chain lubricants come from the automotive industry. They're made from petroleum. One way or another, that lubricant is ending up in the environment. And so we were able to develop a full line of bike maintenance products that's also plant based, biodegradable, non toxic.
Alberto Perlman
All right, before we dive in deeper, tell us your question that you brought for us today.
Peter Arlene
So I'm looking for some advice as to how to evaluate opportunities. You know, when I started the business, it was just ski wax. And now we've expanded. We've got recycled aluminum ski poles, a handheld infrared waxing device. The bike products, we do bioplastic water bottles. So it looks a lot different than it did a few years ago. And you know, when I started, I definitely had the hustle mentality and I said yes to everything. And I chased every dollar. And to some extent that's, that's still around that hustle mentality. Although my hunch now is that it's actually probably doing more harm than good. And saying yes to everything, I think is, is bogging us down. So learning how and what to say no to so that we can be open to bigger opportunities.
Alberto Perlman
What have you said yes to that you feel might have not been the right opportunity?
Peter Arlene
So a shop will reach out to us and say, hey, you make your product in 100 gram bar. Could you make it in a kilogram for us? We'll order 20 of them or 100 of them. And then in my head I go, oh, well, that's a grand or that's 10 grand, we should do that. And then it's a whole process. We work with a lot of small mom and pop ski shops and bike shops and honestly that's one of my favorite parts of the job. But it takes a lot of time and effort to scale a business with small pos going into small shops.
Alberto Perlman
Have you heard of the impact versus effort matrix?
Peter Arlene
No, I have not.
Alberto Perlman
So basically it's very easy. It's just basically you have impact on one axis, effort on the other, and you just map all the different opportunities you have in front of you. And the ones you focus on first are high impact, low effort, followed by high impact, high effort.
Peter Arlene
That makes a lot of sense. It seems fairly straightforward.
Alberto Perlman
Do you think the ski shops are buying the product from you because they care about the environment or their customers care about the environment? Are you having any situations where the customer comes into the ski shop and says, what wax do you use? Do you use plant based wax? Is that a thing?
Peter Arlene
So when we started, the ski shops that got on board were the ones that believed in the mission. And now we've grown because customers are coming in and saying, hey, do you carry Mountain Flow? I heard about the brand and that's what I want to put on my skis.
Alberto Perlman
Because I think that's when you really have something special. That happened to us at the beginning is people started going into gyms saying, do you have Zumba? And if the gym would say no, they said, well, I'm not joining them. And so the gyms were kind of forced to bring in Zumba because people wanted it. And once you get there, I think it's very powerful. And once you get there, then you can start saying, hey, this is my standard deal. This is what we sell wholesale for. And you could create an online Shopify B2B site where these shops can Just go in and place their orders and you don't have to be working custom deals for each one.
Peter Arlene
Yeah, Alberto, I think that's a great point. I mean, the first thing you said about the push versus pull is huge. And we are starting to see that. And then I know something that our competitors do is they say, hey, this is a minimum order. If you want to work with us, you got to buy at least this much stuff and you have to carry the whole lineup. You can't just pick and choose. And we may be getting to the point where we could start to drive that bargain.
Alberto Perlman
I wonder whether there's a way to lean into sort of a bigger partnership that doesn't require you to be doing whack a mole every day.
Peter Arlene
Yeah, that's something that we're really trying to focus on is to get in with those larger conglomerates, go through their onboarding process, become an approved vendor, and then all of the resorts or all of the ski shops under that umbrella are then able to buy. And sometimes there's actually one centralized buyer which places a huge PO for everybody. And obviously that is probably the easiest route for us to go.
Alberto Perlman
Yeah. Alberto, do you have any thoughts about the value proposition here? Because a lot of people, I think would be attracted to this. Are a lot of people say, when.
Guy Raz
I ski, I don't want to be polluting the environment.
Alberto Perlman
I think there needs to be more attention drawn to that. You could even think of some publicity stunts that you could do on the different mountains. Like have people walking around saying, I don't want petroleum on my snow or something, whatever. You could do certain types of stunts that would call attention to the problem. I don't know if you already do this, but you could create some beautiful stickers for these ski shops that talk about this problem, saying, we're using mountain flow instead of petroleum based products to keep your snow clean. Keeping your snow clean movement type of thing I think would be very valuable.
Especially the rental shops. Right. I just went to. We just went to Tahoe. And I mean, those rental shops are just doing incredible business, obviously this time of year. But yeah, you can imagine on the outside that says, you know, we use mountain flow, you know, to keep your snow clean.
What is the benefit? We keep your snow clean. But people don't even think about that. I had never even thought about petroleum. Like, most people don't even know that their skis are waxed. Like, it's crazy.
Peter Arlene
You're right. And education is such a huge part of what we do. And Alberto, I liked Your suggestion about getting some press? Because if we can get the word out there and then we've got incoming attention and people asking for the product, that's just fulfilling orders. So that's not necessarily using up our bandwidth with. But it's still growing the business.
Alberto Perlman
There's a point in time where you switch from begging and trying to push your product to market to people asking for it. And when you do that, that changes everything. And then you can have. This is our standard order. And this is. This is what you get when you order from us. This is the standard margin. And only very, very big players can get, like, different deals, but everyone else gets the same deal. Yeah, I like that for sure.
Guy Raz
The brand is called Mountain Flow. Peter, Arlene, thanks so much for calling in, man. Good luck.
Peter Arlene
Thanks, guys.
Alberto Perlman
Good luck. Peter.
I know you're in Miami. Do you guys ski?
I'm skiing next month.
Oh, okay.
I'm going to Veil and I'm going to ask for Mountain Flow. I'm going to say, if you don't wax my skis with Mountain Flow, I don't want to be on them.
There you go.
I love it.
There you go. Yeah, yeah.
It's sort of like the 1% thing. Like, if we can make the world better, 1% every day, imagine the cumulative effects. And even though this is not a huge. I mean, it's just for ski and for bicycles, but if you can get rid of petroleum on those two items, it makes a dent, you know, and. Yeah, one thing at a time, and we make the world a better place.
Guy Raz
And why not?
Alberto Perlman
I mean, if it does the job just as well. I mean, if it's. If your skis are waxed, your skis are waxed. Like, why. Why not use something that's going to have a minimal impact, 100%.
There's zero reason why not to.
Well, Alberto, before I let you go, I want to ask you a question that I ask every guest who comes.
Guy Raz
On, which is when you look back.
Alberto Perlman
On your early days, the first couple years of starting this thing, your business, which is now global brand Zumba, what.
Guy Raz
Do you wish you knew or what do you think you would say or.
Alberto Perlman
Offer in terms of advice?
I think this too shall pass for an entrepreneur is very important because every time you're dealing with an issue, and I think it's what makes a great entrepreneur, is that when you have an issue, you stress about it so much that you find a way to fix it. But it also takes a toll. Many times I thought to myself, this is going to be the end. It's over. It's not going to continue from here. And then it did continue because we had a great product that people really loved. So have faith in your product and whenever you encounter challenges, just understand that this too shall pass and that there's always something on the other side.
That's awesome. That's great advice. It's Alberto Perlman, co founder and CEO of of Zumba. Alberto, thanks so much for coming back on the show.
Thank you so much, Connie. This was fun.
And by the way, if you haven't heard Alberto's original How I Built this episode, you got to go back and give it a listen. You can find a link to it in the podcast description. You can just search Zumba on How I Built this on Google. And here's one of my favorite moments from that interview.
We spent the whole $14,000. We had zero in the bank. We created this beautiful email, we press send and we're praying, please, please. And suddenly 450 instructors joined. And so that's when we said this is going to be our life and let's make it work.
Guy Raz
Hey, thanks so much for listening to.
Alberto Perlman
The show this week.
Guy Raz
And by the way, please make sure to check out my newsletter.
Alberto Perlman
You can sign up for it for.
Guy Raz
Free@Guyraz.Com or on substack. And of course, if you're working on a business and and you'd like to be on this show, send us a one minute message that tells us a little bit about your business and the questions or issues you are currently facing because we would love to try and help you solve them. You can send us a voice memo@hibtid.wondery.com or call us at 1-800-433-1298. You can leave a message there and make sure to tell us how to reach you. And by the way, we'll put all of this in the podcast description as well.
Alberto Perlman
This episode was produced by Sam Paulson with music composed by Ramtin Arablouei. It was edited by John Isabella and.
Guy Raz
Our audio engineer was Neil Rauch.
Alberto Perlman
Our production team at How I Built this also includes Alex Chung, Karla Estevez.
Guy Raz
Casey Herman, Chris Massini, Elaine Coates, J.C.
Alberto Perlman
Howard, Katherine Cipher, Kerry Thompson, and Neva Grant. I'm Guy Raz and you've been listening to the advice line on How I Built this Lab. If you like How I Built this.
Guy Raz
You can listen early and ad free right now by joining Wondery plus in the Wondery app or on Apple Podcasts. Prime members can listen ad free on Amazon Music. Before you go, tell us about yourself by filling out a short survey@wondery.com survey it takes a lot to grow your business. You've got to attract audiences, score leads, manage all the channels. It's a lot of long days and late nights, but with Breeze HubSpot's new AI tools, it's never been easier to be a marketer and crush your goals fast. Which means pretty soon your company will have a lot to celebrate, like 110% more leads in just 12 months. Visit HubSpot.com marketers to learn more.
How I Built This with Guy Raz: Advice Line with Alberto Perlman of Zumba
Release Date: March 6, 2025
In this captivating episode of How I Built This with Guy Raz, host Guy Raz reconnects with Alberto Perlman, the visionary co-founder and CEO of the global fitness phenomenon, Zumba. This episode not only delves into the remarkable journey of Zumba but also features the highly engaging Advice Line segment, where Alberto provides invaluable guidance to budding entrepreneurs facing diverse business challenges.
Alberto Perlman returns to the show to update listeners on Zumba’s impressive growth and ongoing innovations. Reflecting on the brand's inception, Alberto shares how Zumba has evolved from a simple dance class into a worldwide fitness movement:
“[03:53] Alberto Perlman: ...it turned into a global movement that is still thriving more than 20 years after the launch.”
Alberto highlights recent advancements, such as the launch of the Zumba app, expanding their instructor network, and entering over 200,000 fitness facilities globally. With 15 million participants engaging in Zumba classes weekly, the brand continues to resonate deeply with fitness enthusiasts worldwide.
One of the pivotal moments Alberto recounts is the initial struggle to gain traction. Despite early doubts and limited resources, Zumba’s passion and unwavering commitment led to breakthrough partnerships that catapulted the brand to global recognition. A memorable anecdote involves a serendipitous collaboration with Kellogg’s Frosted Flakes, which significantly amplified Zumba’s visibility:
“[06:46] Alberto Perlman: ...we created this beautiful email, we pressed send and we’re praying, please, please. And suddenly 450 instructors joined.”
Alberto emphasizes the importance of perseverance and believing in one’s product. He uses a powerful analogy to illustrate the entrepreneurial journey:
“[05:37] Alberto Perlman: ...business is a little bit like a blind fly trying to find a hole in a wall. You keep hitting the wall, but eventually, you find that right angle that resonates with everyone.”
Discussing strategic partnerships, Alberto advises entrepreneurs to seek collaborations that enhance brand awareness and align with their core values. He underscores the necessity of adding substantial value to potential partners to navigate the complexities of larger organizations successfully.
“[07:31] Alberto Perlman: ...focus on companies that can bring awareness to your brand. But you need to really make sure you can add a lot of value to them.”
This strategic mindset, combined with flexibility and openness to unconventional opportunities, was instrumental in Zumba’s rise.
The core of this episode lies in the Advice Line segment, where Alberto assists three founders with their unique business dilemmas.
Caller: Stephanie Miller, Founder of Barletics
Challenge: Deciding between crowdfunding via StartEngine or partnering with investors to accelerate growth.
Stephanie seeks advice on whether to pursue a crowdfunding platform that could double as a marketing tool or to bring on a partner for rapid expansion.
Alberto’s Guidance:
“[15:26] Alberto Perlman: ...crowdfunding can serve as both a marketing tool and a financing option, helping to spread the word about your product organically.”
Alberto advises Stephanie to balance financial needs with strategic growth, recommending a focus on partnerships and targeted PR efforts to scale effectively.
Caller: Jack Schrupp, Founder of Drink Wholesome
Challenge: Broadening the product’s appeal to a wider audience without alienating the core customer base of individuals with sensitive stomachs.
Alberto’s Guidance:
“[34:03] Alberto Perlman: ...there need to be more attention drawn to that. You could create some beautiful stickers for these ski shops that talk about this problem, saying, we're using Mountain Flow instead of petroleum-based products to keep your snow clean.”
Alberto emphasizes maintaining the brand’s integrity while exploring inclusive marketing strategies that highlight the product’s broader benefits without overshadowing its core mission.
Caller: Peter Arlene, Founder of Mountain Flow
Challenge: Determining which business opportunities to pursue and learning to say no to less impactful ventures to focus on significant growth.
Alberto’s Guidance:
“[47:24] Alberto Perlman: So basically you have impact on one axis, effort on the other, and you just map all the different opportunities you have in front of you.”
Peter benefits from Alberto’s structured approach to opportunity evaluation, enabling him to prioritize efforts that drive substantial growth while maintaining operational efficiency.
Alberto wraps up the episode with profound advice on resilience and maintaining faith in one’s product during challenging times. He shares his personal mantra, reminding entrepreneurs that difficulties are transient and perseverance leads to eventual success.
“[54:13] Alberto Perlman: Have faith in your product and whenever you encounter challenges, just understand that this too shall pass and that there's always something on the other side.”
This enduring message encapsulates the essence of Alberto Perlman’s entrepreneurial journey, providing listeners with both inspiration and practical strategies to navigate their own business endeavors.
This episode serves as a masterclass in entrepreneurial resilience, strategic growth, and the importance of maintaining a clear vision. Alberto Perlman’s insights offer invaluable lessons for both aspiring and established entrepreneurs aiming to build enduring and impactful brands.