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Guy Raz
Wondery subscribers can listen to How I built this early and ad free right now. Join Wondery plus in the Wondery app or on Apple Podcasts and now a message from our sponsor Vital Proteins as we age, sometimes we can start to produce less collagen, which is the most abundant protein in our bodies. That can lead to fine lines, saggy skin, and your bones and joints not moving like they used to. That's where Vital Proteins comes in. Their Collagen Peptides are a supplement that helps support healthy hair, skin, nails, bones and joints. Vital Proteins is the number one brand of collagen peptides in the us. They're the experts. In fact, as I get older, I know it's so much more important to take care of my body. And I've been using Vital Proteins Collagen peptides because I want to look, feel and move my best try vital proteins get 20% off by going to www.vitalproteins.com and entering promo code built at checkout. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Imagine getting a message from your favorite brand that feels like it was created just for you. Chances are they're using Attentive, the SMS and email marketing platform designed to help brands build and connect with their ideal audience. Attentive helps marketers create unique messages for every subscriber, transforming the consumer shopping experience and maximizing marketing performance. But how does it work? Attentive's AI learns what subscribers actually want based on their real time interactions with your brand. That means it customizes the content, tone and timing of every message so they always resonate. Ready to take customers on a journey created just for them? Visit attentive.combilt to learn more while you're away. Your home could be an Airbnb, just like the incredible home I stayed in in Mexico City just a couple weeks ago. It was absolutely beautiful and the perfect base for exploring the city. Maybe you're planning a trip for a long holiday weekend and while you're away, you could Airbnb your home and make some extra income toward the trip. Find out how much your place is worth@airbnb.com hey everyone, it's Guy here. So this week we're bringing you an advice line episode from our archive, which we really loved. It's the one with Ariel K. The founder of Parachute Home, and it was so great to have her back on the show, giving our callers and listeners some advice on growing their businesses. It's a super fun episode with so much to learn. You will really, really get a lot out of this one. So without further ado, enjoy the show. Hello and welcome to the advice line on How I Built this Lab. I'm Guy Raz. This is the place where we help try to solve your business challenges. Each week I'm joined by a legendary founder, a former guest on the show, who will attempt with me to help you. And if you're building something and you need advice, give us a call and you just might be the next guest on the show. Our number is 1-800-433-129. Send us a 1 minute message that tells us about your business and the issues or questions that you'd like help with. You can also send us a voice memo@hibtid.wondery.com and make sure to tell us how to reach you and we'll put all this info in the podcast description. All right, let's get to it. Joining me this week is Arielle K. She's the founder of the bedding and home goods brand Parachute. Arielle, welcome back to the show.
Arielle K
Thank you so much for having me. I'm glad to be back.
Guy Raz
It's so great having you back. You were first on the show last year in the fall of 2023. It's an awesome episode, obviously telling the story of how you created Parachute Home and and how you were like inspired by these direct to consumer brands like Warby Parker. And you of course started the brand in 2013. You'd never run a business before. You had worked in advertising. You didn't know much about textiles or manufacturing. And now you've got a brand that's like a leader in this kind of affordable luxury. And you got bed she and towels and rugs and pillows. You've done mattresses. You've even opened physical stores. So it was just an awesome story. It was so fun having you on.
Arielle K
Thank you. It was great to share.
Guy Raz
Before we bring in our callers today to hopefully to help give them advice, I want to ask you a couple questions. The first one Aria I wanted to ask you about was just some of the day to day or month to month or year to year decisions that you have to make. Like for example, I know there was a time where you guys experimented with furniture, right? And I don't think do furniture much furniture anymore. Is that right?
Arielle K
Correct.
Guy Raz
So when do you know, like when you introduce a new product or line, how much time do you give it before you decide whether it's not working or what is like the timeframe you kind of allow for and when do you know it's time to kind of move on?
Arielle K
It's a great question because. And it depends for us, we introduce new colors, we introduce new categories. Furniture was a unique example of a category that was very, very different than our core assortment. And so, you know, we. We gave it a go for about a year, and we still do sell some bed frames. But it quickly just became clear that, you know, the supply chain, the logistics, the white glove delivery that brought strangers into the homes of our customers, I mean, there was a lot going on and the margin profile. So it just, it impacted our business dramatically in a way that, you know, we could have anticipated probably a bit more. But part of what, you know, being a founder, running a business is, you know, being comfortable taking some risks and knowing that they might not all land.
Guy Raz
Yeah, I'm curious about this, right? Because sometimes, like, you can't be risk averse. If you, if you're running a business, you have to accept certain level of risk, but you obviously want to mitigate that risk. And when something like that happens, you know, we've had, I mean, Jim Cook was on the show, the founder of Boston Beer Company several times, and, you know, sometimes they introduce beers and beverages that just don't work and that just kind of are duds. And we've had brands that have put in millions of dollars into launching something, and it just doesn't work. How do you maintain your risk profile? Like, how do you maintain this willingness to be risky even when other risks that you took failed? Like, how do you make sure that you're, like, you don't become a person or a leader who's like, you know what? We cannot do that. We cannot take that risk.
Arielle K
You know, we. We need to be comfortable with being uncomfortable.
Guy Raz
Yeah.
Arielle K
And it's part of how you grow. I also think there are times in a place, in a business where sticking to what you know best and being really focused on the core and the end to end experience for the customer is super important. And where risk, you know, might. It might not be the season for that. And so we've oscillated through different moments in the business where we're, you know, super bullish on taking a risk and trying something new and getting that feedback. And other times where we, you know, think to ourselves, this is, this is a great time to focus on bedding and bath and the products that we know our customers love and, you know, spend a little bit more time thinking about how we can Try new things without such a big investment.
Guy Raz
Yeah. Ariel, what do you say we take our first call?
Arielle K
Let's do it.
Guy Raz
All right. Let's do it. Hello, caller. Welcome to the advice line on how I built this lab.
Dane Brown
How you doing, guy? How you doing, Ariel?
Arielle K
Hi.
Guy Raz
Hello, Hello, Hello. Who is this? Tell us your name, where you're calling from and a little bit about your business.
Dane Brown
My name is Dane Brown. I'm calling from the Gold Coast, Queensland in Australia. I am the co founder of a business called King Brown Pomade, or pomade as you probably say in the US and we are a men's grooming brand primarily focusing on hairstyling and most recently moving into hair health.
Guy Raz
Awesome. Okay, and what's your question for us today?
Dane Brown
We are up on our 10th year right now. We are very well known brand. We've always been more of a B2B business. We have international distribution, but we are self funded. And right now I'm stock rich and cash poor, so. I know, listen to Ariel's episode. She's done a lot of funding herself and I'm just wondering at this point in our business, should I be looking at investment which we have had offered previously, but not by people in our field. So I didn't feel it was bringing anything to the table. So yeah, any advice at this stage? 10 years on would be great.
Guy Raz
All right, so 10 years, you started this in 2013. You're based in, on the Gold coast of Australia. So that's like the tropics of Australia. Right. Like you grow mangoes up there.
Dane Brown
It's. It basically is, yes. Yeah, we're, we're, we're an hour south of Brisbane.
Guy Raz
Okay. And right now you're, you're mainly selling to like salons and barbershops and things like that?
Dane Brown
That's correct. Essentially we're professional supplier. So barbershops and salons. Yes.
Guy Raz
And you do sell through your website too. I'm seeing it here. King Brown Pomade. You sell on your. You can order through the website.
Dane Brown
Yes, we do. It's always been a secondary focus for us. We always wanted to try and drive the consumer to the, the professional and to the stores and create that, that long term partnership initiative from day one. But obviously things have pivoted a lot in the last few years. So we are definitely trying to drive a bit more of a B2C business model. So.
Guy Raz
So you're not really sold in stores in Australia?
Dane Brown
Not, not fashion or retail stores, just strictly professional supplier barbershops.
Arielle K
So.
Dane Brown
And salons.
Guy Raz
Yes, got it. All right. Ariel?
Arielle K
Yeah.
Guy Raz
Questions for. For Dane.
Arielle K
So you said that you've had interest by investors in the past, but they weren't strategic. Talk to me a bit more about that. Did you go down through a process with any potential investors or.
Dane Brown
No, we didn't. We had interest just from capital investment groups here in Australia. Just once we did sort of start asking questions. They didn't actually have any experience or any distribution networks. I mean, ideally for a brand like ours, I would like investments from someone who maybe has some sort of distribution infrastructure already set up or a retail network that the brand could obviously be plugged into and then get some growth out of. But no, those investors didn't have those opportunities. So we felt it was at that point was not the right time to be giving away a slice of the pie and basically we could be missing out on investment from someone better suited.
Guy Raz
Tell me a little bit about the, the general market for these kinds of products in Australia.
Dane Brown
When we launched the back in 2014, the there was not really many major competitors, if I'm honest. Most of the brands were coming out of the US and being imported. So we saw that that opportunity and we spent a year developing the brand and launched the market with good success here in Australia. And we were lucky to obviously be like many brands at that time on the rise and rise of the Instagram train. So we got international notoriety pretty quickly. There are so many brands in the marketplace and we've had multiple new products developed but we've actually squashed them and moved into a higher price point product category and different product category with hair health just to try and pivot and differentiate our brand from what's in the market now. Even though we do have a good cult following, it's important to evolve and increase that order value for our brand as well. So we know that the market is about 31% of men are thinning or concerned about it. So if they can do whatever they can. We've all seen the millions of TikToks and Instagram images of guys flying to Turkey to rebuild their hairline. So we're trying to basically get in there early and prevent guys having to do that. So yeah, it's a direct to consumer subscription model is really where we, we see the value in that for our brand.
Guy Raz
I did not know guys are flying to Turkey to get their hairline who I learned something new every day. Yep, I gotta go on TikTok more.
Dane Brown
Three friends this week. I know that have spoken to me about it.
Guy Raz
Three friends this week who are going to go to Turkey to get their hairline. So. Wow. And so this hair thickening product is. It's is a new line, right? You've. You've got the styling and the pomades and now thickening. And this could be a game changer. You're hoping it's going to be a game changer. Quick question for you. Is there a world where, I mean, your product is very masculine? You've got a snake on it. I like it. It's cool. King Brown. It's cool. It's got. I mean, this is clearly.
Dane Brown
That's a snake here in Australia.
Guy Raz
King Brown is a snake. I got you. Okay. And see, again, amazing. But is there a world where. Because I think there's a world where hair thickening products could appeal to men and women. Are there products out there that are designed for. I don't know, is that a possibility?
Dane Brown
Yeah. If I'm honest, most of my research, it's very rare that I look at the male market. It's quite juvenile compared to what's happening in female hair care.
Guy Raz
And that's where the money is.
Dane Brown
Yeah, exactly.
Guy Raz
Right.
Dane Brown
And that's not only with the hair thickening, but also other products. We've taken a lot of our inspiration out of female products. So, yeah, look, I've sold probably half a dozen of these new release kits to women in the last couple of weeks just because they just asked me. Support black. Because women ask you straight away, they're like, is that, can I use that? And I'm like, yeah, 100%. It's got this and this and this. And they know the ingredients. Guys go, what's dht and what's balding?
Guy Raz
And, like, I mean, I'm thinking you've got a rebrand or you gotta have another line called Queen Brown. Seriously?
Arielle K
Yeah, there you go.
Guy Raz
Like Queen Brown, where you've got that. That product there too, or a slightly differentiated version of it, because that's an issue that men and women face. Thinning hair. Right. And so that's one thing. The question I have, because I know you've come to us with a very specific question about money. I mean, how. I guess the question is, first of all, how badly do you need the cash? Do you need the capital?
Dane Brown
Our business model is the stock service program. So we funnel every dollar we get back into stock, because if I don't have stock, then my business is not. It's not doing its job. So we are sitting on a stockpile of both empty tins and then filled stock. And look, I just know with Money for marketing or an even point of sale in store. If I had a chunk of change I could put into that, it would probably help me penetrate the market and get the message wider, faster. So that's kind of where I keep looking at the capital investment thing. We've sort of exhausted a lot of our resources with bank finance and different things and they're not offering. Like I said, I would love someone who come in and just help me go to that level.
Arielle K
Well, what I was thinking when you said before that you had had investors express interest in investing is you could take capital that's less strategic and hire someone who is incredible at distribution and hire two or three people to fill those roles that could help you whether it's on the marketing front, thinking about D2C, how to get to consumers, how to create the content. There's so much education it sounds like in terms of the thickening and it seems like a great product for social media and bite size creation. I would say with the 10 years under your belt and a lot of data and proof of concept and a brand that seems to be beloved both in Australia and beyond, you have a story to tell Dane.
Guy Raz
I mean I also wonder about what's the market opportunity? What's the market size in Australia? You mentioned that you've got distribution partners, you've got some overseas sales. Australia is a significant economy, right. I think the population is what, 30 million?
Dane Brown
It's 25 million.
Guy Raz
25 million. Okay. So I mean do you have, do you feel like you need for this business to, to grow, scale and succeed? It has to. You have to have a, a distribution channel outside of Australia as well. A significant one.
Dane Brown
No, I don't to be honest, the business could be very like it could double, triple even within the Australian market quite easily just given the opportunity. But outside the fact that we've diversified and gone outside just styling, it was something we've identified. There's huge opportunity. So no, I don't necessarily need to grow the business internationally to get the exponential growth. It's just market penetration and I suppose partnering up with the, whether that be pharmacy or that be retail partners, I mean there's opportunity but I can now go and attack those markets.
Arielle K
Well, I think what's interesting with this new product that you have and focusing that on D2C it's going to bring people to your site and they're going to see the assortment and I think creating different bundles and creating different opportunities for subscription and just getting people into your life cycle and into a regular purchasing pattern which is the upside of products that run out, you know, could really help create opportunity throughout the entire product set.
Guy Raz
Yeah. Dane, what is your daily hair regimen? Just quick. Give me your quick regimen.
Dane Brown
To be honest, I own a hair company. I've got to put a bit of effort into it, so it's probably a bit more than the average guy. There's a bit of blow drying, a bit of pre styling, and then wow, finishing off.
Guy Raz
You, man.
Dane Brown
I've got to represent. I have to.
Arielle K
Yeah, you gotta represent.
Guy Raz
Yeah, absolutely. Gotta represent. Awesome. The brand is called King Brown Pomade, Dane Brown in Queensland, Australia. Thanks so much for calling in, man. Thanks for listening to the show.
Dane Brown
Really appreciate your time, guys.
Guy Raz
Thank you so much and good luck. Yeah, I mean, I'm like, I'm looking at you, Arielle, and I know that your hair care regimen is much, much more complex and time consuming than mine.
Arielle K
Right.
Guy Raz
Like, you have to. I mean, because my wife, she gets her hair blown out every, you know, like, because she has long hair. And so just something that I just, I'm. I need a haircut. You know, like, I get a haircut every couple weeks and then that's it. And I just, like, brought out a shower and then I'm. I just put some stuff and I'm done.
Arielle K
My hair is a big part of my identity. I mean, it's. It's truly, you know, long hair. I have long, thick hair.
Guy Raz
And you cannot use pomade in your hair. No, that would not be a good thing.
Arielle K
No, it wouldn't work. But I do think that there's a lot of interesting stuff happening in the hair market, and I actually believe that that's a category that investors are very excited about. You know, beauty has been such a big category, and I think that the hair world is really getting a lot of attention right now.
Guy Raz
Yeah. All right, Arielle, we're going to take a quick break, but when we come back, another caller, another question, and another round of advice. I'm Guy Raz. Stick around. You're listening to the advice line on how I built this lab. I've stayed in Airbnbs that are mind blowing, including a beautiful old stone barn in Italy surrounded by olive trees and vineyards where our whole family could gather and cook and just spend time together. Maybe there's a big tournament in your city and lots of fans will be visiting. You could actually Airbnb your spare room and make some extra money while people are in town. Maybe you're planning a ski getaway this winter while you're away. You could Airbnb your entire home and make some extra money toward the trip. Whether you could use a little extra money to cover some bills or for something a little more fun, your home or spare room might be worth more than you think. Find out how much@airbnb.com host this message comes from Schwab With Schwab Investing Themes, it's easy to invest in ideas you believe in, like online music and videos, artificial intelligence, electric vehicles, and more. Schwab's research uncovers emerging trends, then their technology curates relevant stocks into over 40 themes to choose from. Schwab Investing Themes is not intended to be investment advice or a recommendation of any stock or investment strategy. Visit schwab.com thematicinvesting Are you inspired by stories on How I Built this? Take the next step in your entrepreneurial journey by enrolling in a graduate program at Babson College, the alma mater of Jamie Siminoff, founder of Ring David Heath, co founder of Bombas, and Mike Salguero, founder of Butcherbox, whose unique stories we've told right here on How I Built this Babson equips you with the skills, network and hands on experience to turn your problem solving ideas into reality. Join a global network of entrepreneurial leaders at the school ranked number one in entrepreneurship for 31 years by US News and World Report and number two best college in the United States by the Wall Street Journal. Learn more about Babson's full time and part time graduate programs at Babson. Edu Gradschool. Welcome back to the advice line on How I Built this lab. I'm Guy Raz and let's go ahead and take another call. Caller hello, are you on the line?
Deanna Dandino
Hi Guy and Ariel. Thank you so much for having me.
Guy Raz
Hello, welcome. Please tell us your name, where you're calling from and a little bit about your business.
Deanna Dandino
So my name is Deanna Blasey Dandino. I'm calling from Wall Township, New Jersey. I am the founder of the Mindset Tapestry, which is an innovative emotional health tool for children that really builds on a positive mindset, increases self esteem, and it's all done through affirmations, mirror talk and caregiver support.
Guy Raz
Cool. And what's your question for us today?
Deanna Dandino
So I launched seven months ago and everything I had went into the inventory for this business. Now I'm realizing I have a product that I really need to educate consumers on and I don't have the funds for the marketing piece and so my question is how am I going to be scrappy in getting press for Specifically holiday, because I think that's a huge opportunity for my business to get on gift guides if I don't have the funds to hire a PR agency.
Guy Raz
Yeah. Okay, cool. We'll get to your question in a moment. A bunch of questions for you. So this is a. So Mindset Tapestry. These are products to help develop sort of positive mental health, I guess, social, emotional, learning skills for kids. And it's through these, like, daily affirmation practices. So tell me, what are the products like? Describe them for me.
Deanna Dandino
So I have one core product called the Mindset Tapestry. And what that is is really a wall hanging. It can hang in a child's be on your pantry door.
Guy Raz
It's a fabric, like, with like pockets or.
Deanna Dandino
Yeah, so it has a mirror on the top and the child could look at themselves and recite those affirmations.
Guy Raz
Oh, it's a mirror on its. Okay, I got you. So the kid looks in the mirror and what are the affirmations? Is there like a guide with affirmations? Like suggested affirmations?
Deanna Dandino
So there's a pull down flap.
Guy Raz
Okay.
Deanna Dandino
So the child rips one off every day, sticks it to the mirror.
Guy Raz
They're on like Velcro or something.
Deanna Dandino
Yeah.
Guy Raz
Okay. Okay. And what are they? And what, like. Yeah, what kind of affirmations?
Deanna Dandino
So I am strong, I am confident, I am resilient, I am safe. I have 30 of them, all developmentally appropriate for children age 2 plus. Really?
Guy Raz
Yep.
Deanna Dandino
And then there's a card pack that correlates to each affirmation tag. So there's a visual that I drew all the illustrations. And then on the back, it gives the parents empowerment and education on how to talk to their kids about what that means and some activities that they can do to kind of instill those affirmations in their child's life.
Guy Raz
And tell me, Deanna, how did this start? Because I guess you've started this a year ago or so. Where did this idea come from?
Deanna Dandino
I'm a former special education teacher. I taught through the pandemic, actually, all the while having my two babies. So really changed my perspective on really how early we start mental health practices. Because I saw these children dealing with anxiety, depression at really young ages. And then that kind of got even more serious as I had my second son and went into a really bad, debilitating postpartum depression. And one of the techniques that pulled me out of that was me learning how to rewire my brain and looking in the mirror and talking to myself. So that's when the light bulb went off and I said, why aren't we doing this for kids? Like, why aren't there tools? Why aren't schools doing this? Why are we not teaching such a simple thing to these children? So that's really what was the inspiration.
Guy Raz
Behind all of this, obviously. And just I think we would all agree that we were like, postpartum depression. And certain types of depression can be serious and sort of chemically driven. And affirmations or meditation or exercise alone don't always help. But for many, many people, they can be transformational. And here's the thing. There are going to be people who hear this, and I'm sure you've come across this, too, Deanna, who are like, oh, that's all hokey and that's all nonsense. But the thing is that affirmations. I've come around on this. They really do work. And I'm, you know, I'm about to hit 50, so it's taking me a while. But, like. And also things like just meditation, they do really work. There is a physical, like, physiological, like. Like exercise. They really do work. And so it's interesting that, you know, to take this approach, basically, to get kids to say, I am strong, to look in the mirror, just to say that every day. I mean, this is, like. Goes back to, like, Zig Ziglar, like, these guys, you know, or the power. The. The power of positive thinking. Norman Vincent Peale, like, all these people who had these, like, tapes in the 50s and 60s, they were basically saying, you know, repeat an affirmation or mantra. So there's something to that. Arielle, questions for Deanna?
Arielle K
Well, I just think it's amazing what you've created. And as a mom of two young kids who is constantly thinking about the social, emotional development of their children and just how to support them and how to give them the tools, I think that there is such an opportunity for this product, and I think that it's incredible what you've created.
Deanna Dandino
So thank you so much.
Arielle K
Not a question, but a comment. You know, I have some ideas. I'm not sure we're ready to dive in.
Deanna Dandino
I'll take all of them.
Guy Raz
Yeah, we are. Yeah. About how to get this into gift guides and press plays. And, Ariel, you did this early on, like, you got to the right editors with your products, which proved to be transformational for the business.
Arielle K
My first job out of college was in pr, and I really do believe in the power of press. And I think that you're early on enough in this journey where you haven't had this big launch moment in the press and I think, you know, just this. The whole mom influencer world has exploded over the past few years. I think especially throughout Covid as moms were struggling with how to take care of their children and to support through a really challenging time. You know, I hear you that, you know, budget is very tight and that there's not a lot of opportunity to invest. I do think that there's a few things that you can do especially quickly in order to take advantage of this holiday season, which editors are already starting to work on. You know, I think there are freelancers who will work on a fee per placement deal so you don't have to pay them. Most of those people have come from agencies and have really strong relationships. And so that's one route. I do think that for gift guides in specific, affiliate is sort of king these days. You know, a lot of these publications are leveraging the affiliate commissions in order to just as like a bare requirement for inclusion. And so there are affiliate programs and networks. There's one called shareasale that you can partner with, and then you work with a sub affiliate network like Skim Links, and you can set commissions and then pitch different publishers through those platforms.
Deanna Dandino
Oh, amazing.
Arielle K
And that doesn't require a lot of upfront investment. And during the holidays, people generally set a higher commission because it's so competitive. But that's really, you know, how many publishers are making real money. So, you know, a 15% or even a 20% commission really puts you on their radar. But for gift guides, which I agree is such an, like, could be such a huge visibility moment for you, I think it's a really great opportunity and one that you should dig into.
Deanna Dandino
Thank you so much. Thank you. That's incredible.
Guy Raz
I also think that you will be surprised at how many people will respond to you if you reach out to them. I mean, I know that as you say, Ariel, you know, mommy, bloggers and influencers are huge. I have a kids podcast that I do, and we've for years have worked with different influencers to get the word out about wow in the world. I think that you'd be surprised and delighted at how many people will respond to you, especially the ones that are focused on social emotional learning. And so I would just start cold reaching out to some of them to see if they're interested in just getting one. I mean, I think that you're gonna. The investment you're gonna have to make is giving some away.
Deanna Dandino
Yeah, I do a lot of that. I will be honest about that. That's. That's Kind of what I've thought is like, you know, that's the leverage I have is inventory and sometimes it is a little bit painful to just be shipping it out all the time. But I have gotten a lot of great user generated content and people posting about it and really like following me on social media. But I don't. Maybe I'm impatient, I'm just not seeing the traction that I expected like, like midway through my first year. And I think, you know, I have this huge vision and I just want to make such a big impact and I'm like, am I going to get there? Like, I feel like I'm snailing there.
Arielle K
One of the other ideas that came to me is, you know, have you tried reaching out to other brands to do whether it's a co marketing giveaway or put, you know, a, a flyer with a discount code and boxes other kind of developmentally focused toys. I can think of quite a few of them. You know, not everyone is on board for that, but a lot of people are excited to surprise and delight their customers and create some sort of added value. And that can be an effective strategy is just like a note card with a discount code. A lot of those happen before the holidays because people are looking to build their email list and giveaways are usually an effective way to do that. So trying to tap into other giveaways or reach out to brands and say, are you doing a giveaway? I'd love to be part of it.
Deanna Dandino
No, that's a great idea. And I just actually did one this week for Back to School with a bunch of different similarly aligned brands and it was very successful. And I think it's something I definitely want to continue to do because I definitely see the value there.
Arielle K
You could do one every month. I mean, you know, I think at some point you could, you know, you might want to dial it back to quarterly. But you know, there was a period of time where we tried to do those every month because it was the quickest and easiest way for us to grow our follower count, whether it was on social media or our email list.
Deanna Dandino
Yeah, that's great advice. Thank you.
Guy Raz
Dan, I'm looking at your website and I see that you've got, you've got an affiliate program and you've got this thing called educational partnerships. But what could be interesting to do here is to kind of make it easy for parents and grandparents to gift these to classrooms. Because this is something that you write. I mean it's something that would be. Imagine I'm just throwing just kind of spitballing. But like a Montessori school, for example, like a lot of. And a lot of sort of kindergarten, first grade classrooms. You can imagine this just hanging in that room. And so is there a way to create a gifting? Like, you know, gift this to your kid's classroom or to a school or whatever.
Deanna Dandino
I actually love that idea so much, and it's something I never thought of, so I'm so happy. Just said it.
Guy Raz
Awesome.
Deanna Dandino
I am in some schools, but I'm a former teacher and like, the success I've had in getting into schools is all through people I know, because I'll call anyone. Like, I have no shame.
Arielle K
I'll do it.
Deanna Dandino
But I'm having trouble getting into schools where people don't know me. But that's a really amazing and crafty way to get into schools. If the parents and grandparents they paid.
Guy Raz
For here, teachers, decorate your classroom.
Deanna Dandino
I love that.
Arielle K
I also love the idea of reaching out to, you know, whether it's occupational therapists or baby groups. I was part of a baby group for both of my kids. And whether, again, it's, you know, by offering a discount code or some sort of incentive for those groups. But, you know, there's baby groups everywhere, you know, and you could even focus on just a few specific markets and see how they convert. I mean, there's. There's Facebook groups, there's listservs. I mean, there's so many. Mommy.
Deanna Dandino
I know. It's almost like 20, 24. It's like so much. It's like you don't even know where to start, which is. It's a good problem to have, but it's a lot. It's oversaturated.
Arielle K
It is, but it's a captivative audience. And I think if you're providing a real product that's gonna help you connect with your child or just help them through a challenging moment or give them tools that are gonna be beneficial. I mean, we'll pay anything for that. You know, as a mom, you're willing to do anything to help your kid have those tools to succeed.
Guy Raz
I'm always fascinated by how few people do this. Cause I get pitched. You can't imagine how much stuff I get. I mean, I don't even read it right. I have multiple. You know, just.
Deanna Dandino
This is my official pitch right now.
Guy Raz
I just get endlessly pitched, right? So I don't even see them because it just becomes a blur. It's thousands of them. A. But what's surprising is when I do kind of dive into them 99% of them are not relevant to what we do. On how I built this, it's like, hey, my client just wrote a book about how to get the most out of your bitcoin investment. And I'm like, great. When have you heard that? On how I built this, Never. And so I think that somebody like you, especially given that you don't have the cash to work with a PR rep, do something simple. Go buy a bunch of magazines. Buy all the magazines that you like and all the places that have gift guides and just read them and look at the bylines and just try and find out who is writing about, like, kids stuff.
Deanna Dandino
Right?
Guy Raz
Like, who is the reporter. You'll be surprised when you target somebody and you say, I know that you work on this and I follow your writing, and I'd love for you to take a look at this. When you respect them enough to say, I've been following what you do, and I'm targeting you specifically because I like what you do, you'd be surprised how many of them will respond, yeah, no, that's great advice.
Deanna Dandino
And I've done a lot of cold reaching out on LinkedIn, but when you say it like that, maybe I've been framing it the wrong way.
Arielle K
I also think on DM and on Instagram. I mean, I've had collaborations come to fruition based on someone reaching out to me on Instagram, and I got really excited about the opportunity and it manifested into an actual collaboration that, you know, was out in the world.
Deanna Dandino
Can I ask you a question about that? Yeah, because I. I think about that often, and I'm. I'm always sliding into the DMs. But, yep, when it comes to other brands that are, like, a lot more established than I am, like, I'm a little insecure about, like, when they see my social following, or are they just going to not take me seriously because of the amount of followers I have. Or do you actually, as a founder of, like, a big brand and company, sometimes look more into, like, what the product is and the integrity of it?
Arielle K
Yeah, I mean, I think, you know, there's a time and a place for both. You know, there are moments where we say, hey, we need to find someone and a partner with someone that has a huge distribution. Cause that's what we need. And there are other times where we're, you know, let's curate stuff that we really love, that we know other customers are going to love and that are in line with our values. And I would say it's a range, but it definitely doesn't hurt to ask. And, you know, I would try to shake off any kind of insecurity around, you know, your follower count and really focus on the value that you've created with this product and leverage your testimonials, too. You know, I think people love to hear those stories. I mean, reach out to your customers and. And ask if they'll make a video for you that you can share. You know, I think there's a lot of opportunity in just getting those stories out.
Deanna Dandino
Right. No. Thank you so much.
Guy Raz
Awesome. The product is called the Mindset Tapestry. Deanna Dandino, thanks so much for calling in. Good luck.
Deanna Dandino
Thank you so much. Thank you.
Guy Raz
Awesome. Do you ever do that? I mean, this is a little personal question, but do you ever do affirmations?
Arielle K
Yeah, no, I. Yes, I do. And I. I do them with my kids, too. I mean, I. It's part of our bedtime routine, you know, and I, you know, my daughter and I do them together. You know, she's. Yeah. When she's having a tough moment, you know, we look at each other, we, you know, we both say, you know, we're strong. Like, you know, we say it together. We, you know, I think it's. I think it's really powerful. I think manifesting and, you know, visualizing and it's real. Repeating these mantras can really transform. I mean, I have a gratitude journal practice. It's quite similar to an affirmation practice. And I find even if you find yourself affirming the same things every day, at some point it really starts to seep in and become part of your identity and who you are.
Guy Raz
It's actually amazing how something as simple as expressing gratitude is so effective. When I'm feeling just like, frustrated or mad, I'm just like. And oftentimes my wife and she's like, hey, can you stop and just think about all of the things that you have in your life? Your kids and me? And I stop and I do it and I'm like, wow. Yeah, you're right. You're right. None of that matters. Like, this thing is just a distraction. I don't know why I'm all tied up in knots about it. It's so crazy. And I know there are people and I've talked to people and like, you know, it's eye rolly stuff, but I'm like, hey, roll your eyes all you want. Let us do the gratitude practice and watch, because it's actually really powerful. It works.
Arielle K
I try to write three things that I'm grateful for and three things that I love about myself. And some days, you know, I can't think of a single thing. So I just write whatever I wrote the night before. But I find that ending my day with that moment, it takes 30 seconds. You know, it's such a short practice, but one that if you do it with consistency, it really can completely transform your spirit, I think.
Guy Raz
Yeah. All right, we're going to take another quick break, but we'll be right back. We'll talk to another founder working to take their business to the next level. That's after the break. I'm Guy Raz and you're listening to the advice line right here on how I built this label. We've all got our own professional goals. Maybe to impress an investor or show off your next big creative idea. Well, Canva can help achieve your goals with the power of visual communication. We spend a lot of our lives at work, so it's time to find ways to enjoy it. Canva lets you jazz up your documents with images and charts from their massive media library or or add animations to make your presentations pop. And I just love how easy it is to make designs. So whether you work at a small or a big company, in a team of two or two thousand, Canva empowers workplaces everywhere to design compelling content, save time and be more productive together. Love your work@canva.com like a lot of people, your new Year's resolution may be to drink less alcohol. Luckily, dry doesn't have to be boring. Thanks to Athletic Brewing Company's fun and flavorful non alcoholic beers. Athletic has a huge variety from IPAs, extra dark sours, Hazies Belgian style whites and an Irish style red. No matter what you're looking for in a great non alcoholic brew, the answer is always Athletic. Athletics brews are perfect for any occasion. Plus the Ciro hangover the next day. My personal favorite is Upside Down Golden. There's nothing dry about Athletic Brewing Co. Non alcoholic brews. Give it a try and head to athleticbrewing.combilt to find it near you. That's athleticbrewing.comb u I l T to grab some fun and flavorful brews near you. Athletic Brewing Co. Fit for all times near beer. Welcome back to the advice line on how I built this lab. I'm Guy Raz. All right, let's bring in our last caller. Hello caller, welcome to the advice line. You are on with me and with.
Megan Easterhouse
Arielle K. Hey y'all, how you doing?
Guy Raz
Hello. Hello, welcome. Please introduce yourself. Tell us where you're Calling from. And just a very briefly about your business.
Megan Easterhouse
My name is Megan and I'm calling from 30A. It's in the panhandle of Florida. My business is Palm Folly and it's a hard seltzer craft brewery.
Guy Raz
Got it. Okay, and what's your question for us today?
Megan Easterhouse
So I hate my question, but I hate it because I have to ask it. I really love Yalls advice on being a female business owner and just some of the bias that exists in the world towards female founders and especially my area that's super male dominated.
Guy Raz
Got it. Okay, we'll get to your question a moment. So let's talk about your products. Firstly, this is a hard seltzer. That's what you're making?
Megan Easterhouse
Yes, but it's not like anything else on the market. It's super unique.
Guy Raz
Tell me about it.
Megan Easterhouse
Yeah, it's sort of beer adjacent but better for you. Almost like an American fruit beer, but gluten free and truly a hard seltzer. We brew with fruit purees instead of a grain like a beer would have, but it's brewed in a process almost identical to beer. So the idea has been to kind of take what's existed in the hard seltzer market, which is largely soda water and vodka or a cheap alcohol or malt based.
Guy Raz
And flavoring.
Megan Easterhouse
Yeah. And flavoring extracts and just kind of usher it into a craft brewed market. Sort of what happened in beer about, you know, 14 years ago or more where all we had were these domestic beers and then the craft market kind of exploded.
Guy Raz
That's awesome. How did you get into this, into this business?
Megan Easterhouse
Well, lived in Fort Collins, Colorado for about six years and just love the brewing industry.
Guy Raz
Fort Collins, home of Fat Tire and some great beers. Yeah.
Megan Easterhouse
New Belgium is just my idol. Love and obsess over them. And so I just love that brewing is often collaborative. Breweries are family friendly spaces. They're positive, they're happy. It's not a bar environment, you know. So when we moved down here about three years ago, I just was looking at what my next 20 years was going to be. You know, my kids are getting older and wanted to have my own business and so I decided it was going to be a brewery. And when I started looking at beer styles, you know, I eat gluten free and I try to not, you know, make myself bloated. You know, we're on the beach, it's a beach community. So I was like, what could we do? That was a better for you beverage. And so often people here are reaching for the hard seltzer, for that lower calorie, lower carbs, all those things. But they're just not great products. A lot of them, yeah. So it just all kind of pivoted from brewing beer to brewing seltzer.
Guy Raz
And you mentioned, you said we. Is it you and presumably somebody else who's part of the we. Are you running the business on your own or with somebody else?
Megan Easterhouse
It is the royal we of me.
Guy Raz
Yeah.
Megan Easterhouse
You know, I so often say that. No, it's really me.
Arielle K
I'm kind of, I do that too.
Megan Easterhouse
I'm a one woman show. But I do have a head brewer who's my right hand man and then I do everything else.
Guy Raz
So you have, just to be clear, you already have, you have like a restaurant or a bar already in Florida that you run a brewery. You brew okay. Yeah. And do you sell the, the hard seltzer there?
Megan Easterhouse
We do. So we're on draft at about 60 restaurant locations here in the Panhandle and in a couple locations in Alabama around Fairhope. Ultimately, scale would be fantastic and fun and it'd be really cool to be a national brand, but that's, it's, it's so complicated.
Guy Raz
And so you are just before we get to your question, because it's about navigating bias, especially in this industry. As a woman brewer, you are looking for capital, you're looking to raise money right now.
Megan Easterhouse
Yeah. This is where the caveat comes. And I mean, I've probably sat down and met with, I'll be conservative and say 10 different people about investing and every single investor has been a man. You know, I've tried to get bank loans, especially at the beginning I was trying to get an SBA loan to get this off the ground. And then just construction loans. Every interaction is with a male, you know, and I just, I didn't ever really foresee a problem until one day I was talking to my husband on the phone and I was like, had just talked to another investor and I was like, I just don't know that this is going to come to closure. And he was like, you know, maybe you just need me to field the call and you tell me what you want said in all of this. And he was like, I just wondering if they're talking to a woman and not a man. And it never really crossed my mind. And I literally had to hang up the phone with him. It made me so frustrated and upset. And I'm dying to hear your perspective on it all.
Arielle K
I've got a lot of things to say.
Megan Easterhouse
Yeah, it Might be my part of the country I live in too. I mean, it's. And it's the South. And then also I see all these groups of. We're in a very entrepreneurial community. There's almost no national chains that exist here. And I see all these collaborative business meetings happening on the golf course or all these different things. It is a bit of a man's world. And I'll just pause there. I'm dying to hear what you have to say, Ariel.
Arielle K
Well, I mean, look, less than 2% of funding goes to women. So that's just a fact. And we can all agree that the. That's what is happening in the industry and has continued to happen. I think that you are a female entrepreneur and that's not going to change. And what you're building, it sounds amazing. It sounds like a product that I'd love to drink and something that is innovative in the space. And I think the opportunity is that you are a woman, because this is a male dominated space. And despite women being drinkers, you know, a lot of the marketing and a lot of the positioning goes to men. And so I think that you actually should use the fact that you are a woman and you're a consumer. You know, that's. That you can understand this audience and the opportunity so authentically. I think that's like, that's part of your superpower. Many of the people that are in those boardrooms and making decisions on how to market alcoholic products, they don't have that intuitive sense of how to speak to a customer like us. And that should be part of how you communicate to investors. You can tell the story of your product better than anyone else. And the fact that you are at the helm in leading this.
Guy Raz
Yeah, I agree. It seems like you mentioned you spent time in Fort Collins and I keep thinking about Kim Jordan, who founded New Belgium and she was on our show a few years ago and an amazing founder and sold that business and a great brand. But I think that the statistics are clear. This is an industry, whether it's beer or wine. Right now I'm in Sonoma County, California, dominated by men. That being said, it sounds like you have had a lot of traction with the product. And I have. Despite the challenges that you will face and that you have faced, you know, at the end of the day, the product is gonna speak for itself. Like what you make and what you offer, that's gonna win the day.
Arielle K
I 100% agree. You know, having that product to show investors and having people come to your tap room and try the product there. I think that again, like the marketing opportunity and this category, which, you know, seems to be exploding right now, there's just so much potential.
Megan Easterhouse
Yeah.
Guy Raz
I'm curious, Ariel. And this, I think hopefully will be useful for Megan. You know, when you started this brand, you know, we're talking now more than 10 years ago, you were inexperienced, you were younger. And I remember when we talked, when you're on the show, you expressed that you had some days where you would kind of show up to pitch meetings and try to be something. And when you were kind of more aggressive and assertive, you found that people responded to you differently. Now, 10, 11 years into the brand, you are the leader, you're a CEO, you're respected. And so. So with that comes confidence. Right. How long do you feel it took you to get to that place?
Arielle K
I mean, it's an ever evolving journey. But I do think that, you know, as you have more product market fit, the brand starts to speak for itself. So you become the voice of the brand. But you're using numbers, you're using data points, you're using anecdotes, you're able to speak to the opportunity in such a different way than when you're just getting off the ground. You know, you have, even though. Though it's, it's still new, you have two and a half, three years of, of a product that has become popular within your community, you know, a place that is a gathering center, you know, so I think having that passion for what you're building mixed with the real information that this is a product that people want and that would have great appeal on the shelves and, you know, just is going to require some capital to take it. From point A to point B is a story that people want to hear about. And I think you're looking for the right partner. So for someone who's going to understand, I think for me, that was also a great way to weed out people that I didn't want to work with. And you mentioned that too, that some of these people that have talked to you about potential investments you wouldn't want to work with anyway. And that's a really great bit of information. And so if someone is hung up on the fact that you're a woman and it's not their journey, like they don't get to benefit from this ride.
Megan Easterhouse
Totally. It just, it feels like a very different journey for women. And I feel like I shouldn't have been blindsided by that, but somehow I just thought maybe I wouldn't ever have to face that and it's really been surprising.
Arielle K
It is. And I think also the, like, the sooner that you can let it go, you know, the better because. Because you're right. You know, there's a lot of golf course, you know, bro chats and, you know, deals done in that way, and, you know, so be it. That's not going away. But you've created a product that people love, and so that's. That's so much more than most people can say. And what you've been able to do in a short amount of time is really impressive. And so I think that just focusing on that and putting your blinders up to the rest is the best possible path forward.
Guy Raz
Indeed. I agree. Megan Easterhouse. The brand is called Palm Folly. Thanks so much for calling in the advice line, and good luck.
Megan Easterhouse
Thanks, y'all. Such a privilege.
Guy Raz
All right, Ariel, I'm wondering when you, if you were to go back to you in 2013 now and give her advice and not advice, like, hey, it's gonna be okay. I've got a crystal ball. You're gonna be fine. But more like, hey, you know, just focus on this. What would you have said to yourself?
Arielle K
Oh, that's a great question. I mean, I think that for me, looking back, just always being true to who we were at our core, I think it's just, you're so. There's so many bright, shiny objects, you know, and we talked about testing earlier in our conversation. You know, testing is important. Trying new things, not being too risk averse, but also just always coming back to that core and never losing sight of who you are at your core and why people fall in love with the brand to begin with, you know, and I think that we've done a pretty good job at that. But there are instances and moments that I'm like, oh, you know, we could have just, we could have done that better. And so I think just like, really, really going back to those mantras and those, you know, affirmations like who are you as a brand? And making sure that that is your North Star from now until forever.
Guy Raz
Amazing. Ariel K. Founder of Parachute Home, thanks so much for coming back onto the show and for coming onto the advice line.
Arielle K
This was so fun. Thank you.
Guy Raz
And by the way, if you haven't heard Arielle's original How I Built this episode, you should go back and check it out. You can find a link to it in the podcast description. And here's one of my favorite moments from that interview.
Arielle K
I went with my pitch deck. I went with some pillowcases. I had like a Mary Poppins box of fabrics. I, I mean I was, I felt like a traveling saleswoman.
Guy Raz
And what would you say in the pitch, basically what you're describing to me now?
Arielle K
Yeah, I would say you spend a third of your life in bed. There is no brand in this category. I'm going to start with sheets, but I'm going to build a massive brand. We're going to be a billion dollar business and there is no one doing this. This is like, this is special. And no one wanted to give me money.
Guy Raz
Thanks so much for listening to the show this week. Please make sure to check out my newsletter. You can sign up for it for free@guyraz.com or on substack each week it's packed with tons of insights from entrepreneurs and my own observations and experiences interviewing some of the greatest entrepreneurs ever. And if you're working on a business and you'd like to be on this show, send us a one minute message that tells us about your business, the issues or questions you'd like help with, and hopefully we can help you with them. And make sure to tell us how to reach you. You can send us a voice memo@hibtid.wondery.com or call us at 1-800-433-1298 and leave a message there and and we'll put all this in the podcast description as well. This episode was produced by Carla Estevez with music composed by Ramtin Erabloui. It was edited by John Isabella. Our audio engineer was Sina Lofredo. Our production staff also includes Alex Chung, Casey Herman, Chris masini, Elaine Coates, J.C. howard, Katherine Cipher, Kerry Thompson, Neva Grant, and Sam Paulson. I'm Guy Raz and you've been listening to the advice line on How I Built this Lab. If you like How I Built this, you can listen early and ad free right now by joining Wondery plus in the Wondery app or on Apple Podcasts. Prime members can listen ad free on Amazon Music. Before you go, tell us about yourself by filling out a short survey@wondery.com wonder survey it takes a lot to grow your business. You've got to attract audiences, score leads, manage all the channels. It's a lot of long days and late nights, but with Breeze HubSpot's new AI tools, it's never been easier to be a marketer and crush your goals fast. Which means pretty soon your company will have a lot to celebrate, like 110% more leads in just 12 months. Visit HubSpot.com marketers to learn more.
Title: How I Built This with Guy Raz – Advice Line Episode Featuring Ariel Kaye of Parachute Home
In the February 20, 2025 episode of "How I Built This with Guy Raz," host Guy Raz returns with a special Advice Line format, featuring Ariel Kaye, the founder of Parachute Home. This engaging episode delves into Ariel’s entrepreneurial journey and provides insightful advice to fellow business owners navigating various challenges. Below is a comprehensive summary capturing all key discussions, insights, and conclusions from the episode.
Guy Raz kicks off the episode by reintroducing Ariel Kaye, who previously shared the story of building Parachute Home from the ground up. He reminisces about Ariel's initial appearance in Fall 2023, highlighting her transition from an advertising background to leading a successful home goods brand established in 2013. Ariel has since expanded Parachute Home into a leader in affordable luxury, offering a wide range of products including bedding, towels, rugs, pillows, mattresses, and even opening physical stores.
Timestamp: [03:45] – [07:40]
Guy Raz starts the conversation by exploring Ariel's approach to introducing new products and lines. Using the example of Parachute’s venture into furniture, which was eventually phased out, Ariel emphasizes the importance of evaluating supply chain logistics, margin profiles, and the overall impact on the business. She explains, “We need to be comfortable with being uncomfortable” ([06:55] Ariel K), highlighting the necessity of taking calculated risks while understanding when to pivot or abandon a direction that doesn't align with core business values.
Ariel shares that while experimenting with new categories can foster growth, it's crucial to remain focused on what the brand excels at. This balance ensures that innovations do not detract from the core customer experience and business sustainability.
Timestamp: [07:45] – [17:40]
Background:
Challenge:
Discussion:
Notable Quote: Ariel Kaye: “You have a story to tell, Dane.” ([15:36])
Timestamp: [17:45] – [38:24]
Background:
Challenge:
Discussion:
Notable Quotes: Ariel Kaye: “Affiliate commissions really put you on their radar.” ([29:07]) Guy Raz: “You’d be surprised how many of them will respond...” ([35:59])
Timestamp: [42:58] – [54:10]
Background:
Challenge:
Discussion:
Notable Quotes: Ariel Kaye: “Use the fact that you are a woman and you're a consumer... That's part of your superpower.” ([49:47]) Guy Raz: “The product is gonna speak for itself.” ([50:39])
Timestamp: [54:30] – [56:14]
As the episode wraps up, Ariel shares reflective advice on maintaining authenticity and staying true to the brand’s core values. She advises entrepreneurs to focus on their foundational principles and use them as a guiding star amidst the allure of new opportunities. Ariel emphasizes the importance of consistency and integrity in building a lasting brand.
Guy Raz echoes these sentiments, underscoring the power of storytelling and authentic engagement in entrepreneurial success. He encourages listeners to harness their unique strengths and narratives to propel their businesses forward.
Notable Quote: Ariel Kaye: “Always come back to that core and never lose sight of who you are at your core.” ([54:30])
Balancing Innovation with Core Focus: Entrepreneurs should experiment and take risks but remain grounded in their brand’s core values to ensure sustainable growth.
Strategic Investment: Seek investments that offer strategic value beyond capital, such as industry expertise and distribution networks, to drive meaningful growth.
Leveraging Affiliate Marketing: Utilize affiliate programs and personalized outreach to gain press coverage and increase visibility without substantial marketing budgets.
Overcoming Gender Bias: Women in male-dominated industries should leverage their unique perspectives and authenticity to differentiate their brands and attract supportive investors.
Authenticity and Storytelling: Genuine passion and a strong narrative can significantly impact a brand’s success and investor interest.
This episode of "How I Built This" offers invaluable insights into navigating business expansion, securing strategic investments, leveraging low-budget marketing strategies, and overcoming gender biases in entrepreneurship. Ariel Kaye’s experiences and advice serve as a masterclass for aspiring entrepreneurs striving to build resilient and authentic brands in competitive markets.
For those interested in gaining more insights from top entrepreneurs or seeking personalized advice, consider tuning into future episodes of "How I Built This with Guy Raz."