In this episode of 'How to Lead,' leadership coach Kate dives into managing underperformance, a challenge that affects all leaders. Kate shares practical tools and strategies to address underperformance in a structured, calm, and human way. Learn how to handle different types of employee responses and the importance of consistency in follow-up. The episode concludes with self-reflection questions to help leaders improve their approach to managing underperformance.

Episode Highlights:

00:00 Introduction to Managing Under Performance

02:05 Common Mistakes in Handling Under Performance

03:20 Understanding the Root Causes of Under Performance

05:26 Effective Conversations for Managing Under Performance

07:09 The LECA Framework for Performance Conversations

08:53 Handling Different Types of Responses

10:26 When to Escalate: Reset Conversations and Formal Processes

12:10 Consistency and Self-Reflection in Leadership

13:37 Conclusion and Final Thoughts

Useful links:

The Digital Academy Online Course