Moments That Matter and Shape Employee Trust: Lessons from SHRM 2026

Guests: Tom Fischer, Marketing Leader

Troy Hupp, Product Leader for Employee Verifications

Erin Derby, Sr. Director, Partners and Alliances

Summary

In this special episode of the HR Happy Hour recorded live at SHRM 2026, Steve Boese brings together insights from four conversations with leaders from Experian Employer Services to explore how compliance, HR technology, and connected systems influence the moments employees remember most. From onboarding and employment verification to workforce compliance and HR technology ecosystems, this episode examines how organizations can reduce friction, build trust, and create better employee experiences during life's biggest moments.

Whether an employee is starting a new job, buying a home, relocating, or navigating changing regulations, the systems supporting those experiences matter more than ever.

Topics include:

Why compliance has become an essential part of the employee experience
How employment verification impacts major life events like home purchases and government benefits
The growing importance of connected HR technology ecosystems
Why automation should enhance—not replace—human service
How organizations can balance innovation, compliance, and employee trust
Practical advice for evaluating HR technology partners
Why the "back office" increasingly defines the employee experience

Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!

The HR Happy Hour Network is sponsored by Workhuman.

Nearly 9 in 10 HR leaders say they don't have a strong leadership bench. Workhuman's Future Leaders gives organizations a smarter way to build one. Future Leaders is the first talent intelligence solution to identify high-potential VP+ talent already within your workforce—up to four years before promotion. Using proprietary AI and real-time recognition data, it uncovers the leadership signals hidden in everyday work long before traditional succession planning can. It's a smarter, data-driven approach to building tomorrow's leaders. Learn more at Workhuman.com. Thanks for joining us.