This series was recorded live at HR Tech 2025 inside the HR Executive studios on the expo floor in partnership with the WRKdefined Podcast Network. Make sure you’re subscribed to the full series and visit HRExecutive.com for the news, analysis, and insights shaping the future of work. Large enterprises are dragging legacy systems, legal risk, and AI anxiety into every talent conversation, while the next wave of tools is already capable of automating massive chunks of recruiting. In this HR Tech Live conversation, WorkTech host George LaRocque sits down with Jeremy Roberts from Tenzo AI to unpack what happens when AI interviewing is done right, why most teams are still evaluating yesterday’s tech, and how this changes the shape of recruiting departments going forward.

In this episode we speak with Jeremy Roberts, Founding Customer Success Lead at Tenzo AI, about evaluating AI interview platforms, rebuilding workflows around skills and signals instead of résumés, how to get past the “cool demo” to real compliance and transparency, and why he chose Tenzo after vetting the entire AI interview landscape.

Key Takeaways

Most large companies are stalled by legal risk and legacy systems while AI is already capable of automating much of early-stage recruiting
AI interviewing shifts evaluation from incomplete résumés to structured skills evidence and every spoken word in context
The real disruption isn’t the tech, it’s the requirement to tear down and rebuild talent workflows from scratch
Vendors that win will be the ones who can explain every decision to legal, compliance, and AI governance councils
High-volume use cases are just the starting point; AI interviewing is already good enough for knowledge workers and senior roles
Tenzo’s focus on debiasing, transparency, and explainability was the differentiator in Jeremy’s market-wide evaluation
Founding customer success roles sit at the center of product, sales, and customers, shaping the roadmap in real time

Chapters

00:00 AI, legacy systems, and what could be automated

01:02 Live at HR Tech and intro to Jeremy

02:05 Jeremy’s path from recruiter to AI startup

05:14 Vetting the AI interview market

07:26 How AI interviewing changes workflows

10:45 Why Tenzo stood out

13:37 Compliance, explainability, and safer evaluation

16:12 Where Tenzo sits in the TA stack

18:21 Data, CRM potential, and personalization

21:02 Jeremy’s role as founding customer success lead

23:24 Culture, humility, and building the right way

24:23 Wrap up and HR Tech Pitchfest shout

Guest Info

Jeremy Roberts, Founding Customer Success Lead, Tenzo AI

LinkedIn: https://www.linkedin.com/in/jeremyroberts/

Host

George LaRocque, Founder and Principal Analyst, WorkTech and host of The Work Tech Podcast

LinkedIn: https://www.linkedin.com/in/georgelarocque/

Connect with WRKdefined

Site: http://www.wrkdefined.com

TikTok: https://www.tiktok.com/@wrkdefined

LinkedIn: https://www.linkedin.com/company/wrkdefined

Facebook: https://www.facebook.com/WRKdefined

Twitter: https://twitter.com/WRKdefined

Substack: https://wrkdefined.substack.com/