In this episode of Humans of Travel, Ken Shapiro, group vice president and editorial director for Northstar Travel Group (the parent company of TravelAge West), speaks with Stephanie Brooks, vice president of product and operations for the Globus family of brands.

Brooks’ passion for travel stems from seeing the power of shared experiences and personal connections, and she shares her own journey from aspiring teacher to tourism executive, shaped by summers spent working at a remote fishing lodge in Canada and an early role at the Banff Visitor Center. She also reflects on her two decades with Globus, including roles in product development, operations and supplier contracting.

Listeners will also hear Brooks’ insights into the misconceptions around escorted touring, as she highlights its modern-day flexibility, comfort and value. She also shares memorable travel experiences in Kenya, Vietnam and Newfoundland, and talks about an exciting new Globus offering in South Africa.

This episode is sponsored by The Globus Family of Brands.

IN THIS EPISODE

00:53 Meet Stephanie Brooks

01:35 Stephanie's Early Career and Influences

01:53 Transition to the Globus Family of Brands

08:59 Insights into Product Development and Operations

14:19 Challenges and Rewards in the Travel Industry

17:26 The Value of Escorted Touring

17:44 Stephanie's Favorite Destinations

25:57 Future Travel Plans and Final Thoughts

RESOURCES MENTIONED IN THIS EPISODE

Globus family of brands and www.globusjourneys.com

ABOUT YOUR HOST

Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly, and the Editor-in-Chief of print publication AGENTatHOME.

TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala ad the Napa Valley Leadership Forum.

ABOUT THE SHOW

TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.

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