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Gou Rao is CEO of NeuBird, an agentic AI Site Reliability Engineer for IT teams. They've raised $44.5 Million from Mayfield and M12. He was previously the CTO of Citrix and Portworx.

(00:01) Introduction
(01:07) What Does an SRE Do?
(02:19) Inside a Typical Incident Flow
(04:16) What Can Be Automated?
(05:52) Deploying Hawkeye: Day 1 to Day 100
(11:59) Earning Trust for Autonomous Agents
(14:57) Versioning Agent Behavior & Chain of Thought
(17:02) Building Agentic Infra Products
(18:38) Access Control for Agents
(20:29) Company Building in the AI Era
(23:53) Competitive Edge in AI + Infra
(26:35) Model Choice & Agent Reasoning Quality
(29:33) Biggest Product Bet
(31:22) Exciting AI Advancements
(33:04) Rapid Fire Round

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Where to find Gou Rao:

LinkedIn: https://www.linkedin.com/in/gouthamrao/

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Where to find Prateek Joshi:

Research Column: https://www.infrastartups.com
Newsletter: https://prateekjoshi.substack.com
Website: https://prateekj.com
LinkedIn: https://www.linkedin.com/in/prateek-joshi-infinite
X: https://x.com/prateekj