Innovation occurs across many areas, and compliance professionals need not only to be ready for it but also to embrace it. Join Tom Fox, the Voice of Compliance, as he visits with top innovative minds, thinkers, and creators in the award-winning Innovation in Compliance podcast. In this episode, host Tom visits with Aravind Parthasarathy, Vice President, Client Partner for Telco & Tech at NewRocket, a ServiceNow implementation company focused on helping large enterprises adopt agentic AI.

They discuss the shift from viewing AI as a tool to treating it as an operator with humans as mentors handling exceptions, and what this means for compliance, GRC, and risk management. Aravind contrasts minimum viable product (MVP) with minimum viable function (MVF), emphasizing end-to-end autonomous business functions, probabilistic performance, and continuous learning. They cover governance needs, including guardrails, policy-as-code, auditability of agent decisions, model drift monitoring, and automated “trust but verify.” Aravind provides a telecom outage-troubleshooting example with compliance notification obligations, addresses board-level AI governance using emerging standards like ISO 42001, suggests KPIs (accuracy, autonomy), recalibrates operational metrics, and introduces “context graphs” to capture decision data over time.

Key highlights:

AI From Tool to Operator
Compliance in the MVF Era
Trust but Verify at Scale
Scaling to Multi-Agent Systems
Board Level AI Governance
Misconceptions and Practical Next Steps

Resources:

Aravind Parthasarathy on LinkedIn: https://www.linkedin.com/in/aravindsarathy/

New Rocket Website: https://www.newrocket.com/

Innovation in Compliance is a multi-award-winning podcast that was recently ranked Number 4 in Risk Management by 1,000,000 Podcasts: https://www.millionpodcasts.com/Risk-Management-podcasts/