Growing a home inspection business sounds simple until you realize you’re not just inspecting houses anymore, you’re hiring, training, managing people, answering phones, choosing software, building systems, marketing to real estate agents, and trying to protect your reputation at the same time.

In this episode of the Inspector Empire Builder Podcast, Matt Williams sits down with Brandon Harlan, owner of a growing home inspection company in Oregon, to talk about what it really looks like to scale from being a solo home inspector into a true business owner. Brandon shares his journey from construction and high-rise work into home inspections, buying the company he once worked for, growing in the Portland market, and expanding into Bend and Central Oregon.

This conversation is packed with lessons for home inspectors, multi-inspector firms, and service business owners who want to build a company that gives them more freedom instead of just creating another job. You’ll hear real talk about hiring inspectors, avoiding bad hires, using systems, adding ancillary services like mold testing and solar inspections, marketing to Realtors, and learning how to focus when there are too many opportunities at once.

You’ll Learn:

→ How Brandon went from working as a 1099 inspector to buying and growing a home inspection business in Oregon.

→ The real cost of hiring the wrong inspector, including training costs, lost time, damaged reputation, and the risk of creating a future competitor.

→ Why systems like phone support, scheduling, recruiting, training, and delegation become essential when you move from solo inspector to multi-inspector company.

→ Smart growth opportunities for home inspection companies, including Realtor relationship marketing, social media content, mold testing, solar inspections, and expanding into new markets like Bend.

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