In this episode, Robin Merttens is joined by Andy Yeoman, CEO of Concirrus, to unpack how a key player in marine insurance tech has reinvented itself as a core platform provider for the specialty market, and what that transformation says about where the industry is heading.

Andy shares the thinking behind Concirrus’ pivot from ship tracking to full risk lifecycle processing, what it takes to build end-to-end technology in just 18 months, and why underwriters, not just CTOs, are now leading the charge on system change.

In this conversation, Andy shares:

Why marine was just the beginning and why modern platforms must serve multiple lines with depth, not just breadth
What today’s insurers really want from core systems: speed, interoperability and business outcomes
How Concirrus became an AI-first company and what that’s meant for product delivery, talent and culture
The rise of the tech-fuelled MGA and why they’re now the “risk entrepreneurs” to watch
How verticalised platforms are winning over underwriters by solving for class-specific nuance
What the shift from admin-heavy roles to empowered underwriting means for job satisfaction and talent retention
Why managing change is as important as building tech and what Concirrus learned from its own internal AI adoption
What’s next for insurance infrastructure as constraints fall away and innovation accelerates

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