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Patrick O'Shaughnessy
The best operators have a relentless focus on leverage, finding ways to multiply their impact rather than just working harder. But here's what I see happening in finance teams everywhere. Brilliant people getting buried in expense management.
Host/Interviewer
Busy work.
Patrick O'Shaughnessy
If you think about it, you become a finance leader because you love strategic work. Modeling scenarios, optimizing capital allocation, finding the insights that actually move the business forward. But instead you're chasing receipts and categorizing transactions. It's the opposite of leverage. This is exactly why I'm so bullish on what the team at Ramp has built. Karim and Eric understood that every minute spent on manual expense management is a minute stolen from high leverage work. So they automated all of it. Automatic categorization, receipt matching, spending controls that actually work. I love the network effect that this creates. When finance teams at companies like Shopify and Stripe automate the mundane stuff, they free up cycles to think bigger, to ask bigger questions, spot patterns others miss, and make the kind of strategic bets that separate great companies from good ones. The math is simple. Get your time back, focus on what matters. Check out ramp.com invest and see what happens when you eliminate the busy work. As an investor, gaining an edge means having the right tools and one platform leading the way is AlphaSense. Trusted by 75% of the world's top hedge funds, AlphaSense is the market intelligence platform that gives institutional investors access to over 500 million premium sources, from company filings and broker research to news trade journals and more. And with its recent acquisition of Tigus, it also includes the world's largest library of expert interview transcripts. Over 200,000 calls covering more than 24,000 public and private companies all in one platform so investment teams can move faster, go deeper and make high conviction decisions with confidence. Now AlphaSense is transforming the research process with the launch of its Deep Research tool, part of the next generation of its AI powered platform. Unlike other deep research tools, AlphaSense's version is purpose built for investment research. It runs multi step iterative analysis using AlphaSense's proprietary content, including those 200,000 expert transcripts and in minutes services. Insights that would take multiple interviews and days of digging to uncover. It's like adding 10 analysts to your team, helping you accelerate analysis, deepen understanding and make sharper decisions. See it in action@alpha-sense.com invest in asset management Growth often depends on customization. It's the nature of the beast in our industry and I know having experienced the problem firsthand as an active manager, it's a competitive differentiator to tailor products and services to clients preferences and we want to say yes. When we say yes, it means delivering a tailored portfolio, a tailored report, or a tailored expectation for service. Saying yes leads to growth and it also creates customization and a trade off. The more you grow, the more complexity you absorb. The more you say yes, the harder it is to scale efficiently and consistently. That's where Ridgeline comes in. Ridgeline automates customization. It gives asset managers the ability to deliver personalized experiences at scale without adding headcount, manual work or operational risk. Having been an early design partner myself, I saw firsthand the power of taking an entirely clean sheet of paper to building the system we've all been waiting for. It's how leading firms stop choosing between growth and efficiency and start saying yes to both. I believe the best firms will be built on Ridgeline as their operating system. I also believe they will be a leading case study in the combined power of systems of record and AI. If you haven't spent time with them yet, I urge you to see what Ridgeline might unlock for your business.
Host/Interviewer
Hello and welcome everyone.
Patrick O'Shaughnessy
I'm Patrick o' Shaughnessy and this is Invest like the Best. This show is an open ended exploration of markets, ideas, stories and strategies that will help you better invest both your.
Host/Interviewer
Time and your money.
Patrick O'Shaughnessy
If you enjoy these conversations and want to go deeper, check out Colossus Review, our quarterly publication with in depth profiles of the people shaping business and investing. You can find Colossus Review along with all of our podcasts@joincolasis.com.
Podcast Disclaimer Voice
Patrick O' Shaughnessy is the CEO of Positive Sum. All opinions expressed by Patrick and podcast guests are solely their own opinions and do not reflect the opinion of Positive Sum. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions. Clients of Positive Sum may maintain positions in the securities discussed in this podcast. To learn more, visit Psum VC.
Sam Hinke
We.
Patrick O'Shaughnessy
Are hiring a research analyst to work with me and my team at Positive Sum. Our mission is to back founders doing their life's work, transforming a market or industry in such a way that we believe can deliver extraordinary returns to our LPs. To find and then underwrite these investments, we conduct extensive research led by my partner Donald Lee Brown and his growing team. Our goal is simple to have every founder we engage with in a serious way tell us that we did the best job understanding their vision and their business. If this challenge excites you and you want to be near incredible entrepreneurs and their ideas all day long, you can apply@positivesum.com analyst my guest today is Sam Hinke.
Host/Interviewer
Sam worked for more than a decade in the NBA with the Houston Rockets, and then as the President and GM of the Philadelphia 76ers. And now, after years of personal investing, he has launched his own venture capital firm, 87 Capital.
Patrick O'Shaughnessy
Every conversation I have with Sam is.
Host/Interviewer
Alive with insight, and this one is no different. We explore the idea of studying the breadcrumbs that someone leaves behind as a way of tracking their progress and trajectory, finding and attracting the right people into one's orbit, and the lessons from the NBA that most shape his investing career. Sam has taught me the most about the topic of building trust, which we cover here as well. I'm excited to share my conversation with.
Patrick O'Shaughnessy
Sam with all of you.
Host/Interviewer
Please enjoy. So Sam, I thought a place to begin this conversation would be with the art of interviewing and getting to know people really well. The episode that I have in mind specifically is a time that you helped me. So I've been hiring a lot recently and I hadn't done that a lot in my career to that point. And so I started calling people I know were sort of artists of this process, this interviewing and recruiting process. And then you actually helped me interview the final five or so candidates for a job that had started with 500 applicants. And when I asked each of the five after the fact, they each said that the conversation they had with you was the most unique interview that they had ever been a part of. We're sort of all awestruck by the experience, and so I would love to just know what is behind that. What have you learned about conducting a good interview as you get to know somebody for the first time that let's say you're much better at today than you were at the beginning of your career?
Sam Hinke
That's kind of you to say I'm this weird dichotomy on a whole bunch of areas. One of which is at some level I don't really value interviewing all that much and I don't really value the output you get out of interviews. Yet at the same time I do try to do it quite differently than others. I think in a bunch of ways you get weird signal out of interviewing and so you have to be careful. I'm mostly trying to understand how it is you learn how it is you perceive the world and where you sort of think the edges are. Oftentimes I'm not particularly good, particularly on a first interview, at being hyper scripted. Oftentimes I'll try to find something interesting to you and let's go to the bottom. Let's go all the way to the bottom of what that thing is. And by the way, it's fun for me. I'll learn all sorts of stuff. It'll be something random that I know nothing about. And sometimes the bottom honestly is not very deep and sometimes the bottom you can never get there. You can just never get there. That dynamic. I like people who can zoom out and say this is what I know. But I'm not even in the sevent all of this. I'm just above average. I'm a 10th grader and you're a middle schooler on this topic. But let's not kid ourselves. I'm not a PhD on this topic. And so here's the things I understand and the things I very much over index towards people who sort of understand the limits to their own knowledge and say, I know this cold, but there's a whole nother level out there that I'm not at and that I respect. Some people that I think are at.
Host/Interviewer
One of the things that each of the people mentioned to me was that they would say something and then you would ask some clarifying question on that thing. And then just like you said, keep on drilling downwards. What are the most interesting things you've seen revealed when you've done that with people in the past? Is it just finding where the depth is or not finding it?
Patrick O'Shaughnessy
Which of course sounds like it would.
Host/Interviewer
Be a good thing. If you can't find the bottom. What else have you learned about that sort of probing process? And why do you think more people don't do it? That's maybe the strangest part about all this is that it's so unique. It seems like something that would be obvious to do.
Sam Hinke
I wish I could say this was like hyper thoughtful and I had designed some winning system. That's not clear to me at all. I'm actually just curious and I'm actually curious to learn. And I usually take the approach I can learn something from anyone. Whoever's sitting across the table from me is getting my utmost attention. And I suspect I can learn something that they know about the world. And I'm not just trying to evaluate them, I'm trying to learn at the same time. And so I'll sort of push in those areas. It seems obvious to me you should try to find things that they want to talk about. I don't want any gotcha questions where I ask you something that I think I know the answer to and see if you'll fake knowing the answer. I'm not trying to trick anyone. I'm just trying to understand who you are. All interviewing should be a matchmaking game of who they are and how they see themselves and where they want to be. And is this a fit? And if this isn't the best fit, isn't it in everyone's interest to get to that as soon as possible? Not six months after you're hired or six years down the line? You feel like you wasted a big chunk of your life doing this thing, but instead you really want to see where it can go. I'm trying to understand how people think more than I am, to understand what it is they actually know, because they can. If you can get to that essence, if you can get to that, then it's much easier to predict where they'll go. If you give them new infrastructure to stand on top of or you give them a different set of colleagues, you're like, oh, my gosh, they could get up this learning curve massively because that's how they think about how to learn in the real world.
Host/Interviewer
You've obviously met a ton of people across domains and fields. What percentage of people do you think have the quality? I don't know what to call the quality, but the quality that makes you really interested in spending more time with them. And how has that changed over time? How rare is it for you to meet someone and just be sort of awed by them?
Sam Hinke
Two things are true. I have a very high bar. People that actually get in my tribe over a long period of time that I feel like are amazing on one dimension or another, and we really resonate. That's a very rare combination. If you're lucky, you find one or two of those people a year that you sort of add to your group that you go through life with. On the other hand, I'm so aggressive with my time and, like, how I spend it that if I've chosen to spend time with you, it's no front. It's the thing that I thought was the single best use of my time for this 30 minutes or this hour. You're getting all of it. We may take it in some weird places. We may not talk about just your business. We may get down a whole bunch of what seem like rabbit holes to you. But you're getting all my attention. I'm sort of filled with wonder about who you are and what you know and what you could teach me and what's interesting and often, I mean, venture by nature. The nature of sort of how I look at things now is like Are you trying to see? Call it 500 deals in a year and do five. So by definition, you're saying no. If people are asking for money, you're saying no the overwhelming majority of the time. That doesn't mean I can't try to find things to store in my brain about what it is they're looking for or what they would be amazing at, or who would be a perfect partner for them if in fact I'm not. And so I'm trying to, like, dig and dig and dig to understand what's deeply meaningful to them and see what they can sort of teach me along the way.
Host/Interviewer
You said in the beginning, when you're meeting somebody, you're trying to get a sense for how they think. Who stands out in memory as an example of someone that thinks in a very strange or different way that interests you?
Sam Hinke
I'm drawn to a bunch of people who sort of footnote as they go, and you can't help but hear it because they talk about it. So they'll summarize a book in two phrases that's not that good. If you haven't read that, you should maybe read this. You get a sense there's real evidence behind that. I think a lot of the people in sort of public discourse these days, that's obvious when you talk to them, that they think about it differently. I think both of the Collison brothers are sort of similar to that. I think Marc Andreessen is similar to that. I think Naval Ravikant is similar to that. In that it's quite clear the number of sort of primitives underneath something is quite high, that they thought about many topics and many topics relatively deeply as they go. I'm often looking at each of those. That's a vein, trying to figure out which of those I want to explore. But on occasion, you'll come across people that are truly differentiated in how much of their own thinking they do. But then the kind of lattice work they can bring with everyone else is on top of it.
Host/Interviewer
One of the coolest things that you and I have discussed often about the modern world is that many times we can run this process of feeling your way to the bottom of someone's experience or thinking without actually having to talk to them. You're able to follow breadcrumbs, digital breadcrumbs, we'll call them, whether they intended to leave it behind or it was sort of a natural course of their behavior. Can you talk about what your interest is in digital breadcrumbs and how you use them?
Sam Hinke
If I Can't find breadcrumbs sort of in the wider world. I'll often ask them for them. I'll often ask people like, send me an awesome book or send me something cool to read or send me something really influential to you, or send me something you've written. So I end up reading lots of senior theses from college or old things they wrote or old posts or. One of the recent investments I made is in a company I'm really excited about, obviously just happened a few months ago called ScoutApp AI and I got deep into the founders there. Deep. I'm watching videos of their parents, talk about their life journey. I'm reading the Medium post of one of the founders over the last several years and reading all of his Medium highlights. And it's not hard to say, like in this case, his name is Shrey. If Shrey's thinking about this topic at this age and this topic at this age, and is deeply curious about this and sort of gave the clap on Medium for this, that this was interesting and his GitHub repository looks like this. That's all super interesting. Likewise, one of the other founders, he had been producing these YouTube videos for the last seven or eight years, going through one thing after another, showing how he's doing his own thinking. And so you could see him at a very early age. He's quite young. You could see him at a very early age criticizing the larger system and thinking about what his expectations were and how that matched. I often think of it the other way. If you wanted to understand me better. I'm 42. If you went back, call it for the last 30 years, until I was 12 and just found one person per year and talked to them about me and asked them a set of questions. That's all me. The middle of that distribution is me. You'd find a hater. You should discount that. You'd probably find my mom. You should discount that. She'd be too nice. Everybody else would be like, oh, Sam is awesome at this and sucks at this and is frustrating at this and is amazing at this, and we love him for this. True, true, true. That's roughly true. And I've changed plenty. But the sum total of all that is useful. And so to the extent people have written blogs or posted things on Twitter or created some artifact that I think of, they've sort of buried in time that I can go find, that's often amazing. Because you get a chance to see people over a long period of time doesn't mean you agree with all their ideas. No one would have agreed with all my ideas when I was 25 or 35. We all change a lot, but you see where they are and you can watch them grow throughout it. My favorite version by far is when you find someone on Twitter or something you like, and then you realize they have a blog, and you'll find the blog and you're like, oh my God, it's like a diamond mine, the whole thing. This is the first time when I found Patrick McKenzie's blog, I was like, what? I have to read all of these. I've known him enough on Twitter to know I respect the way he thinks, I love the way he writes. And so I have to read all of these. Then I have a new problem. How do I read all these? What order should I read them in? Where should I start? Who knows more about his essays than I do? I felt the same way when I found sort of Paul Graham stuff. I need to get into the good stuff as fast as possible, and I will probably read it all, but in case I don't, I want to make sure I've read all the good stuff, even if I only read 2/3 or 3/4. I want to make sure I got 95% of the value. Even if I did only did 80% of the work.
Host/Interviewer
It makes me think that the phrase, I can't remember who said it, that you should invest in arrows or lines, not dots. Never invest in something static. A PowerPoint deck, by its definition, is sort of this weird point in time thing and somehow is the way through which we start to have these conversations about backing young companies. But it sounds from all these descriptions like instead, is that like the thing you care least about? And instead you care more about building as much context around the person and the founding team as possible and trying to find the right arrow, hop on.
Patrick O'Shaughnessy
The ride along with them.
Sam Hinke
For sure. That's how I think about it. I heard this somewhere and it's stuck in my brain for years now. That expertise is a predictive model about the future that works. I don't care how you got there. Might be instincts, might be actual data, might be something, but you can make a prediction, and it became true over time. Experience is how many times you've done this. That's totally different. That's totally different. It doesn't mean people without experience don't have expertise, but they're wildly different things. Getting down the learning curve for some set of people is often very, very quick. And you might not care at all that they're bringing sort of a beginner's mind to a new industry. In fact, that might be preferential. You might want them to attack an industry in which the incumbents are sleepy or the incumbents have long held the belief that technology can't help or that software will never disrupt their business, or that their advantages will always remain. You often want someone from the outside to say, there's so much I don't know and I'm so worried about what I don't know about this industry. I got to get down that learning curve. I got to surround myself with people that can help me on that. But I have this idea that I'm coming into this new ecosystem where I don't think people have fully valued that. Personally, I'm often looking for people who are quite pointy in one way or another, who are really unusual at one item here or there and are cognizant of their weaknesses. And then the ones I really like are often open about their weaknesses and are keeping them their weaknesses because they think it's an infinite game that you don't quite understand yet. They say, yes, you're right, we haven't thought much about go to market, but that's not really a problem until years two to six. Yes, I think it's solvable and yes, I don't know much about it. I don't quite have a plan of how to solve it yet, but I think we're going to be able to, whether it's via people we bring on or advisors or investors along the way. But what we need to focus on right now is the compounding advantage. That's the thing to focus on for the first 12 months. And by the way, if we don't have a compounding advantage, thing isn't even venture scalable anyway, so we shouldn't even raise a Series A. We should just be done. I love that answer. That's a great answer to say. You're right, I do suck at this go to market thing and I might get some of these other things, but those things are steps three or five or seven and if we don't get one and two right, there's no platform to build on anyway. So this thing is sort of a waste of time to spend much time on that now. I don't think it's like raw intellect. It can be grit, it can be eq, it can be your ability to sell, it can be your ability to inspire a set of people, to inspire people smarter than you in a bunch of ways to join up to drop what they're doing and Sort of be your acolyte on your path that you're trying to go down. It doesn't mean you have to be the smartest person in the group at all, maybe not even the most talented. But you have to have a way in which you can bring all these people together. I do think you're going to need some really, really, really pointy skill that you can lean into. And even better if that skill will be rewarded in this game. If it's not, maybe you should play a different game.
Host/Interviewer
There's an example you've told me before that I'd love you to recount here of how you first came across the person who I believe now is the gm, still at the Rockets back in your sports days. Because I think it's a great example of this breadcrumb concept. And I'm kind of harping on this because I just think it's like a strategy that's mispriced. I don't really know many people that do enough of this. It's typically not the way that people or deals or investments are approached. I think the world is making it more and more valuable to do this. So could you tell us that story?
Sam Hinke
The assistant GM of the Rockets right now is Eli Whitis, who I got to know and must have been 2008. At the time, he had just started a blog, but prior to that there had been a sort of a message board, an open forum where people would post all sorts of interesting analysis. Back then it was called APBR Metrics. It was the way in which people communicated. Sort of think of it like hacker news or something today in this space at the time. And there was a prolific poster who was quite good under a pen name. And after a while, it became clear that that person sort of doxed themselves. Think of it like someone like Slate, Starcodex or something, where Eli said, you know what? I'll go and say, that was me. That was me that's been doing it all this time. I was like, oh, that's interesting, because there's this trove of information. It's him. And then at the same time, he started this blog and the first blog post. For years I've told people, I tell people now, if you see something awesome, send it to me. I'd love to read it. He has his first blog post, and by the end of the first day, four or five people sent to me. And it's amazing work. And I'm like, oh, that's wild. And I'd heard a little bit about him. From another friend of mine. And I was like, oh, that's super interesting. A week or two passes and there's another blog post and. And by noon, four or five people have sent it to me and I'm like, oh my gosh, this is massively good. And the primitives you would have to understand to do this kind of work, not to mention alone, are massive. Another week or two passes and here comes another blog post. And by now I've got it, like hooked into an RSS feeder back then. I read it quickly and I just printed it out and walked down to Daryl Morey's office and I said, I'm about to hire this guy. I haven't met him yet, but I'm about to hire him today. And he said, why? And I printed off what he had done and he said, I get it. Let me know how it goes. The truth is, we did real interviewing and we spent a bunch of time with him over many, many weeks to try to understand him better. We did hire him based on that. I like processes where you hire people, where you run a tournament, where there's an actual tournament. But he was number one seed in the tournament, to be clear, based on his prior record, and that that was massively influential for how we would think about him. So because of the amazing amount of work he had done, it was clear to us that we needed a couple things to happen. One, we needed him join forces with us, and two, we needed him to stop leaking this stuff out to the. He was bleeding away small amounts of competitive edge for us. That was half percent here, 1% there. It wasn't huge, but I didn't have great confidence that he wouldn't leak out 10% of it in one big post that might only be 10 more days away. He's been now, what is it, 2020? He's been at the Rockets now 12 years and he's done amazing work there. But much of that was on the backs of his early writing where he could show what he knew. He didn't have to say, oh, I learned fast. It was obvious he learned fast. He didn't have to say, oh, I'm hyper passionate about this. It was obvious he was.
Host/Interviewer
You've told me this story before, but I've never actually then asked what was he writing about that post? 1, 2, 3, whichever one really stood out in memory. What was he writing about and what was so impressive about it?
Sam Hinke
Things that were mispriced in basketball at the time. How to think about shot location data, how to think about defense at large. These were the kinds of things that even back then that were wildly misunderstood. One obvious example is if you get an open three on the wing and no one's within 10ft of you and you make it, well, fine, we should give you some credit. But it's not that hard a shot. You're pretty open. We should probably give the passer and the coach and the screener a bunch of credit. We should probably dock the defender. If you've hit an amazing shot, call it Kyrie Irving at the end of game six or game seven, I guess an amazing shot. That's quite difficult. You should get an amazing amount of credit for that. There's some luck in that, but there's a ton of skill in that too. Those were the kinds of things that he was adjusting. But to do that, you had to have an underlying set of data that was quite robust at the time. And then the skills and abilities and sort of at that time industry know how to be able to build.
Patrick O'Shaughnessy
On top of that, what's in common.
Host/Interviewer
Between people that continue to evolve on that same trajectory. So you said used to be mispriced. Tends to be that things like that in basketball or in markets that are competitive advantages erode over time as more people become aware of them. What have you learned about people that can evolve with the erosion of pre existing edge to find a new edge?
Sam Hinke
Humility about what they don't know. Always worried there's someone else out there looking harder, somebody smarter, somebody hungry or someone trying to find an edge while you rest on your laurels. My favorite kinds of hires back then. Often these people are wildly data oriented. We'd give them a bunch of sort of standardized tests as part of it. These tests are more like here's your abilities with HTML or here's your sort of data understanding of SQL database structures at large. And the kinds of people we often hired. Neelai would have been one of these. We'd say like, oh, how do you think you did on that test? Oh, I got crushed. I got crushed. It is hard. Don't worry about it. Where do you think you would like score on that? Across the world. And they're like, I'm pretty good. So 60th percentile or something. Not 75th. Okay, how about the other one? Oh, the other topic I'm much better at. So maybe that one I'm like 80th percentile, but no way I'm 95th. And then the scores would come back and instead of being 60th and 85th, they would be 98 and 99.9. You're among the very best in the world and can't believe it. You're worried someone else out there is better and you're underplaying your skills, not overplaying them. And you're constantly looking for new edges because you presume there just must be someone out there that's even better.
Host/Interviewer
I think one of the things we agree on is that you kind of keep digging on anything and you ultimately come back to people, that people drive just about everything. And I know at the Rockets you told me before that if you weren't spending your time on finding a great player or finding a great personnel or staff member to join you in the center office, you're kind of annoyed. So talk about how back then you shaped your life so that it was always as focused on people as humanly possible.
Sam Hinke
I'm a deep believer that people are a power law too. Whether you're running a small company or whether you're running a big company. Your ability to attract the best in the world I think is so incredible even right now. One of the things I sort of watch the most closely, I sort of deal in politics at all. But what I watch the most closely is how welcoming are we to the best in the world to come here and do the thing as a country. I think that's terribly important is to be that place where it's obvious to people around the world that your bat signal, if you think you're amazing like this is the place, the old sort of Stephen Covey line to get the highest platform to see how good you are. I very much want that to be here. So I think that's terribly important. Not the least of which is the downstream impacts of all this. Awesome people bring you more awesome people. They compound over time, they sharpen your own thinking and they materially add to what it is you're trying to do. I've yet to find advantages that overwhelm that. I'll give you one example. Sometimes I say this and it gets me in trouble, but I believe it. I think I care about the value of recruiting more than almost anyone I know. I think getting in amazing people at the start, in the middle, at the end, all the way through, having an ever raising bar that someone has to clear. It's not quite everything, but often it's close.
Host/Interviewer
I'd love to pick that apart and break it into the push and the pull. There's an aspect of this which is the creation of the platform that is just the default. If someone is the Most talented, they want to go to Harvard, they want to go to Stanford or something like this. There's a. The institutional platform and gravity that I think you can build that does some of this, but I'm sure some of it too is outbound salesmanship. So in the various places that you've worked and tried to create that beacon, the bat signal, the gravity, whatever you want to call it, what have you found most effective in those two categories to attract and win the most talented people?
Sam Hinke
I think a lot of times you're trying to disclose a lot. You're trying to really be open about who you are and what you're after. I think amazing people are often drawn to be around other amazing people who have lots of intellectual humility about what they don't yet know, can have a sense of wonder about what's knowable out there. You're trying to be hyper open for what kind of environment you want. An old story that sort of comes to mind. I think lots of good organizations, like a great way to onboard someone, particularly someone high potential, and hopefully almost all the people you're hiring are very high potential, is to write down a lot of what you do, write down a lot of your process. Be true for invest like the best. It's like, hey, here's how we have guests and here's how we think about questions and here's how we think about reach and here's how we think about follow up after the podcast and it's all written down and we say, you just got here today. We're so excited you're here. Plop. Make it better. You got a month. Make it better. I need a report, I need a meeting. I need something where you criticize what we're doing because we think it's the best we have right now and we're not at all convinced it's even an A, please make it better, that kind of notion. So I think if you can send those signals out to people as you're trying to understand where they are, which is this weird balance between what could be and then a whole bunch of honesty about which is what is is exciting and what is, is an amazing platform. But what could be is an order of magnitude more than what it is now. And we're only going to get there with unique ideas from people like you and the other people you will bring us.
Host/Interviewer
So there's kind of two pieces there. One is, obviously people are attracted to other talented people. If you can keep the quality bar high, the gravity stays strong. But it sounds also like There's a couple other things, like the difficulty or interestingness of the problem being tackled and maybe like a, why now? And what the incentives are for that person. How do you think about aligning those two things, their incentives? Maybe they care about money or power or fame or Charlie Songhurst sold framework. What did you learn in those regards of like, tailoring things to someone's unique motivations?
Sam Hinke
You might be confident you're in a deep snow environment. You might not be confident in how long the hill is. So it's that one of the things I want to do is compound trust with a relatively small set of people over a long period of time. If that's what I want, then sort of my staying power in that lane, which I've sort of defined, is much longer. Where if what you want is to be at company A for two years and then company B for three years and a new title, and company C and a new title, that might be fine too. Just make sure that's a match for what it is you're looking for. You may be far more interested in something that. Where the value accrues in duration, because do you think these things actually compound over a long period of time? And trying to understand that coming in and understand everyone's deeper motivations coming in, I think determines the area under the curve, how long this thing is going to be interesting. Obviously someone amazing will create real value for you on day one. It should create incredible value for you in the first month. But if they only stay for 24 or 36 months, you just learned a lot about how much sort of value is under the curve.
Host/Interviewer
What's the most amazing thing that stands out in memory that you've seen somebody do in the first couple months of either working with them or having invested with them?
Sam Hinke
So maybe this is a strange story, but it's one that comes to mind. When I was in Houston at the Rockets, we traded for James Harden, and he was 22 almost, maybe he's 23 years old. And we traded for him three days before the regular season. He came in. Our team had sort of been somewhat gutted to get him at the time. And so he came in and I went to the very first practice and he was sort of lacing his shoes up and so were the other guys. And he had met everyone. He'd met them hours before the coach, like blows the whistle and was like, hey, you know, time to get going. Everyone come down here, all the players get together and coach gives his little thing for a minute. Here's what we're going to do. Here's the first station we're going to, et cetera, and everybody goes to put their hands in. And James says, tuck your shirts in and tucks his in. And 14 players tucked their shirt in. And from that moment forward, it was like the new Alpha is here in a whole bunch of ways. And at the time you're thinking, I hope we can back it up and I hope this goes well and I hope he's going to be amazing. And you're not sure. There was a little bit of uncertainty. Think of it like a sort of a power vacuum. A little bit of uncertainty that lasted for about 45 seconds. And at the end of that, it was like a signal sent that there's a new way to do things. And I have ideas about what those would look like. Quite forcefully said, do it. Maybe that story's cute in hindsight because James has turned out to be an amazing player, but that combined with he balled out his first game and the next night he went for like, 45. That combined with amazing performance out of the gate was not hard to imagine. You were on a new trajectory.
Host/Interviewer
It reminds me of the episode in that incredible Jordan documentary when they play the Olympic pickup game and he sort of bests Magic's team and there's this incredible tension, and Magic relieves it in the bus, basically handing the Alpha crown over to Jordan. What are the different brands of leadership that you saw and learned from in sports at either the executive central office level, coaching level, or player level that you still carry with you?
Sam Hinke
The way I think about coaching is very much how I think about parenting and I think translates in lots of other places, that your ability to drive change is about the quality of your relationship, not your hierarchy. We used to talk about this with our kids. When your kids are 2 years old, you're like, don't do this, do this. You're hopefully a benevolent dictator, but there's a bunch of rules. Don't touch the stove. Don't put that in your mouth. They have to listen. If they don't, they're draconian consequences now. Draw some line out in the future. They're 25. How much authority do you have over them? Not that much. You can guilt them into some things, maybe if you're still supporting them in one way or another. There's some ramifications for their behavior, but most of your ability to influence them, which isn't that. What we all want is to be able to influence the people we care about, particularly for their own Good is about the quality of the relationship you've built up over time. I think about it that you're sort of pouring yourselves into people you care about so that they will call down the line when they don't have to do what you say at all, when they're their own people, but they still respect your opinion and think, he might be able to help. Coach might be able to help me in this situation. Dad might be able to help me in this situation. I think that notion is critical. I tell founders this all the time. Sorry, you might be working for the cto. The CTO might be the most valuable person here. She might be. And if you don't know that, better to get your head around it quick because she leaves, this all falls apart. Yes, you're the CEO. Yes, you're out talking to the venture folks. Yes, you're in the papers more. Let's be real careful about what this might mean for the company. If your 7 person engineering team, if the leader of that quits, your ability to influence her. Influence is the right word. You can't make her do anything. Your ability to sort of influence her and influence her towards the kind of vectors you want the company to go towards is going to be everything. So start investing in the quality of that relationship right now. It's never too late, but you better get going.
Host/Interviewer
Were there exceptions to that emphasis on relationships as sort of the fuel to great durable leadership that you saw at any point from players or coaches or staff? I don't know what the right term for this is. Like a hard ass or something. I don't know.
Sam Hinke
I increasingly don't think those kind of authoritarian versions work very much in most environments. In some, of course they do, and in some those are truly necessary to be so aggressive. But I think for wildly high performers, I think there's often sort of a better way to go about it.
Host/Interviewer
Do you think that there's anything that's changed about. I'll use an intentionally pejorative term which is like that we've gone soft. I'm now the old guy that is saying this about younger generations. Like I said, I never would. But I'm curious how you react to that idea that perhaps everyone's gone a little soft.
Sam Hinke
I think having very high standards is fine and appropriate and I think holding people accountable to those is fine. But to the extent they're not aligned with a person's individual incentives, I think it's quite difficult. I think it's really difficult. It's possible that someone could really truly believe in your mission and be in a full on command and control. But often I think you're going to need to find a way to tie it to what's good for them. One of the best things I think you can do as a manager is be good for the careers of the people who report to you. And I think the best way to convince them you're good for their careers is to actually be good for their careers and to actually help them in a bunch of ways and say, what does it really want to do? What's in a canonical example? Snowflake. If that's snowflake and it's like, what I really want to do is make huge coin, post the ipo. And that's okay, fine, pull an OR right here and we can do that. We've got a method to do that and that this will line up. But if what you really want to do is go start your own thing or grow in these other areas, or be known for excellence in this way, I have to find opportunities for you to take steps toward that. Because I can either fight against your nature, it's a sort of long hill version. Again, I can fight against your nature and get you to hold your breath and suck it up and do anything. But the moment you get freedom, the moment you make money, the moment you have better job alternatives, I think of it the same way with teenagers. The moment they get out of your house, it's got to be like this. Yep, then they went to college, now what? They got out of college, they've got their own money, now what? Now what are you going to do? Turns out they're going to reject a bunch of that and sort of plop back into their original shape and do the kinds of things that bring them meaning, get on that train or not. Because the leverage just switched in a whole bunch of ways.
Host/Interviewer
How do you suss out that alignment.
Patrick O'Shaughnessy
When dealing with founders specifically that you're meeting and getting to know to make.
Host/Interviewer
Sure that the thing that they really want to do is this thing that they're building in this company.
Sam Hinke
Breadcrumbs in the past help a lot. The way they've talked about people in the past, who they've looked up to, how that's changed, how that hasn't changed, who they admire, the kinds of leaders they admire, the kinds of leaders they detest. Do they want to be Steve Jobs and Elon and the like? Okay, that's a certain style. Do they want to be John Malone and Warren Buffett? Okay, that's a different style from who people admire. You learn about some of the things that they value and who it is that they look up to and what trade offs they think are totally worth it. I mean, you mentioned the last dance. In some ways this paragon of excellence and amazing in other ways. It's like the cost of making that happen is like real, real. If that's what you admire the most and if that ring chasing is the most important, which is totally admirable in its own way, then fine. I should anticipate you're likely to cut many, many corners and fight guerrilla warfare in many ways that others would find untoward and I need to be comfortable with that.
Host/Interviewer
What are the best ways that you've learned to avoid transactional type people?
Sam Hinke
Slow down. Slow down in a whole bunch of ways. Drives transactional people nuts. Fine with me. I'm trying to learn that. I'm trying to learn that. So you read a book, I'll read a book. You don't want to read a book. Cool. You read a book, I'll read a book. We don't have time to read a book. You got to know by Friday. No problem. I'm out. I'm out.
Host/Interviewer
You did this to me.
Sam Hinke
Yeah, yeah, for sure. I'm accused of being on occasion heartless or a data wonk or ruthless. And to be clear, I can be, in a bunch of ways, I am super big hearted for the people in my tribe. It matters a lot to me. But shouldn't there be a high bar for who you trust? If you trust them, shouldn't you be trying to play a more infinite game where everyone trusts each other more and more and you're trying to compound that trust over time? The very notion of that a lot of people are uninterested in, no problem. That's totally fine with me. But yeah, I would say slowing down is a common technique.
Host/Interviewer
We've talked a lot about people and their characteristics and I'm going to come back to more of those questions because as I said before, I think ultimately people are the most interesting topic. But you're very famous for having brought a lot of the ideas, best practices, thinking from the investing and business world to sports and now you're going the other direction. And so I'd love to map that journey to and from by first asking what you think, the most effective things that you brought from the investing and business learnings that you had done into the NBA. And then I'll ask what you're taking out of that experience and bringing back to the business world.
Sam Hinke
I don't think it's anything really about me or how I thought about the world. It's just a different perspective. What things that I think maybe move the needle for me or people like me in sports were the ability to zoom out and have perspective. If I'm good at anything, it's perspective in a whole bunch of ways. Sometimes that gets me in trouble. It makes me not so good at day to day, sometimes week to week things, but makes me quite good on a multi year kind of thing. So zoom out and have perspective. Understand how to have intellectual humility about what you know and what's unknowable and what your confidence intervals on all these things. You want to predict who's going to be a good free throw shooter next year. You ought to have a fairly tight confidence interval. And data can help you a lot, even simple data. Look up last year's. Look up their career numbers. It's pretty straightforward. People make plenty of jumps. Those catch our eyes because they're anomalies, because they're unusual. If you shot 85 last year, you might shoot 80, this year you might shoot 88. You won't shoot 95, you're not going to shoot 65. That's on something easy like free throw shooting. There's a bunch of other things in which it's not easy. And can you say it out loud? We're trying to sort of shoot fish in a barrel here and the barrel is huge and we're kidding ourselves. And if you're not sure, here's the meeting notes from the last five times we made this decision. We went one for five. And by the way, it's not because we suck. I'm not trying to get anyone fired. Everybody sucks. This thing is hard and we don't have much signal into this. And it's wildly contextually oriented.
Host/Interviewer
Is there an example of that?
Sam Hinke
Oh, all the time. Just like causality. There's a common one in sports. This guy would be a great culture guy. Often a great culture guy is something you name after the fact based on someone whose incentives were aligned with it. I think Jared Dudley was probably a great culture guy for the Lakers this year, and he played just a few minutes in the finals and very little in the playoffs and waved a towel and was an adult and was useful and was encouraging in a bunch of ways. He's also quite near the end of his career. I think Jared Dudley at 25 might not have been quite as happy to have not played at any of those. This might be a byproduct of success versus something that's coming in. I think your confidence interval on predicting how someone will behave when it's against their own personal interest may be very, very different. Someone in a contract year might react wildly differently if their sort of numbers are being suppressed than someone who just got paid and who's doing amazingly well and doesn't have to worry about that kind of security.
Host/Interviewer
So now going back the other direction, leaving sports and now devoting yourself and your time and all these hours studying breadcrumbs and people into the investing world, what ideas are you bringing with you that you think are distinct or different than the median venture capital investor would be applying as a part of their process to find great teams and founders?
Sam Hinke
People are really a power law and the best ones can change everything. Betting on people who have these incredibly high ceilings and a reasonably high likelihood of getting there, I think is much of where the game should be, even more than most. So the example I often use is I'll say I like the field you're in. I like that you're in dev tools. I like that you're in software infrastructure. I like that you're in an API driven business. Those are deeply interesting to me. Call it left field, you're going to run at left field. I have no idea if it's going to end up dead center, left field or left field, foul pole, or maybe even center left. That's your job and I'm backing you to do that. And by the way, when you're struggling, I hope you'll call. And when you're unsure, I hope you'll call. And when you want someone to bounce an idea off and play shadow boxer, I got you, call me. But you're going to actually tack and find that. And what I'm betting on is that the area in which you're going is interesting and there can be several winners in that space. And then I'm betting that you are wildly likely to make your way through that maze with a little bit of help and with a whole bunch of guidance from people around you and with some amazing people that you can find. That is the thing you're betting on. And you're going to have to change so much. That's one of the things that I feel like, maybe I feel is different. Call it coming from a world where you invest in talent in a different way, which is you're often picking someone in sports who doesn't have to double their skill level but quadruple it or 10x it. They have to get so much better at so many things, and to their credit, they're often 19 or 20. Most of those things aren't even on their radar. What I'm going to have to manage my diet. I'm going to have to worry about how I sleep. I'm going to have to manage my time way better. I'm going to have to manage teammates that are 10 years older than me and then someday 10 years younger than me, and I'm going to have to work my way through that. I think that's wildly similar to being a startup founder. It's not about your ability to get this product shipped, the very first one, and have this amazing idea over time. You're going to have to get better at go to market. You're going to have to get better at fundraising, at recruiting, at. At raising capital, at closing partnerships, and at evaluating people that you feel like currently you have no expertise in. I don't know how to hire a cfo. Founders say that all the time. I don't know how to hire a cfo. Okay, great. There's a bunch of things you don't know. Let's design some plan by which you can get better at that so that five years from now, you don't say that anymore. You're like, oh, we need a new cfo. It's time for that. We need a new CFO to get us ready for the ipo. Fine, let's have that. Be something that is far more in your toolbox than it was in the past, and you're going to need to be able to identify those things on your own or even better, if people around you do it, to be able to believe them. To say, I'm going to have to get good at this. I've never liked that part of the job. I've never thought of myself as an expert in that part. But me getting relatively expert and the company getting truly expert in it is a actual risk factor that I need to mitigate. Can you get down that learning curve and can you sort of navigate your way through that maze? Because the things that got you here won't get you where you're going. If your goal is to build an enduring company that compounds over decades, you're going to have to evolve yourself many, many, many times to get there. If your goal is to flip this to Google in 18 months and do that, that's fine. But you should align your capital strategy with that and you should align your partners with that, which is, I'm going to try to get to cash flow positive here we're not going to get above 50 employees. We're going to try to get to there. We think there's many multiples that are far short of a unicorn that get interesting and that's the game we're playing. You need to align incentives with all the people on the journey, your early employees, with your investors and with your partners along the way. Because to the extent you've sold a different dream that is more the norm, that you're trying to go to the moon and then that's what you do, you're going to leave a lot of people with bad taste in their mouth about how that went.
Host/Interviewer
How portable do you think that concept is? Certainly in the NBA it seems like, or I guess in sports in general, the smaller the team, the more that power law thing exists where if you have LeBron, I don't know how many straight years his team, if he hasn't been injured, has been to the finals now, I think it's like 10. No kidding. People are power laws. Like if you have the best guy, you're just always in the mix. Maybe that's less true in football or soccer or something like this. And I think of startups where certainly early on it's a small team, but it gets very, very big. Do you think that because of the team size and just the amount of randomness in a big, more complicated system than a five on five game, that that parallel thing is less true than it is in sports? And if as a result things like the market you're entering matter as much or more as the founders, for sure.
Sam Hinke
I think the market you're entering and the sort of business you're going after really matters. But even for scaling companies, I think many of your people propagate over time and so they can propagate with increasingly high trajectories or with increasingly poor trajectories where if you're constantly hiring brother in laws all the way down, then it's like, yeah, this thing is going to be a mess quickly. If instead you're saying we have an ever higher bar of recruiting where we're trying to narrow our confidence interval on these people over and over and over and spend an increasing amount of our time on who gets in the boat with us. I think it's relative to the market you're in. I think it's relatively unlimited. I do think it propagate over a long period of time and end up compounding. You better be careful about the kinds of people you let in early because they will influence your hiring processes heavily.
Host/Interviewer
From then on, how have you thought about shaping? I'll call it the game. You're in a new game now, and I think your interest is in spending as much time as humanly possible with the sort of exceptional people that we've outlined in a number of different ways. But that's hard work. Like, there's a lot of people out.
Patrick O'Shaughnessy
There got to kiss a lot of frogs, typically in a process like this.
Host/Interviewer
You mentioned 500 deals, down to maybe five investments, something like this. How do you think about designing the game itself into which you are now placing yourself for the next big chapter of your career? What are you optimizing for? What are the rules of that game that you're trying to make different than the normal way things are done that you observed in the venture ecosystem when you stepped into it?
Sam Hinke
For sure, the way I thought about it was, could you design a world where you could spend nearly all your time with amazing people? That's one. And where you could get leverage on seeing around the bend a little bit. That mattered to me. And where patience and temperament are rewarded. All three of those things mattered. But they matter because I believe those are areas to spend time in, and they're areas I enjoy spending time in that I sort of take energy from. So I love being around incredible people. That ought to be obvious. I'm a sucker for the old sort of Netflix parlance of stunning colleagues. I thought about, could you Design something where 70 or 80 or 90% of your time were just those people? By the way, at 87 Capital, I can very much do that in that anyone I hire into the firm is a part of that. And any entrepreneur I choose to spend time with is a part of that. And any entrepreneur that I pledge to spend bukus of time with, I chose. So if I chose them poorly, shame on me. I get to decide if they're stunning colleagues that take up my Tuesday or not. Secondly, I think in decades by nature, like, where's this thing going? What aren't people thinking about? What are the second and third order effects to this shift that we're seeing here? And I want there to be leverage on that kind of thinking. Not momentum trading for this week versus next, but leverage on trying to see around the bend. And then lastly, some of this is a we call personality quirk, I think, which is I'm super steady sometimes, annoyingly so. I'm hard to fire up. I don't mind being alone, in my opinion, for a very long time. Can you get to a place where that kind of steady temperament is rewarded and build an ecosystem with that kind of trust where people say, yes, we too believe in this kind of a approach and that we can first, slowly and over time, with more and more leverage, turn this wheel that generates the things that you're interested in. And then for me personally, it's quite easy to sort of design a vehicle like this, because the things I'm actually after, I'm trying to compound wisdom and trust and try to figure out life better and try to figure out business, because I'm deeply curious about it. And to try to understand how to compound trust with a very small set of people, very small, meaning hundreds, not thousands, and how to sort of compound trust with them over a very long period of time. Because I think that builds a snowball that is amazing and one that's, to be clear, deeply fun for me. One quick story I'll tell you on that. Marc Andreessen has this line that I love that sometimes he says he's looking at his phone and people are annoyed, and he's like, of course I'm looking at my phone. The best of 7 billion people on the planet, this is the best they can muster. So, yeah, it's interesting. I'm looking at it. I would say I'm kind of like that, but different. I told you, we sit in a meeting, like, I'm into you, fully into you. I'm not looking at my phone at all, for sure. My phone is filled with people in my life that I've invested in over a long period of time and invested in with a lowercase I. These are my friends and people that I care about. Some of these people I've spent 15 years with, some of them 15 months with, and they're sending me awesome stuff. They found a read, they're telling me incredible insights they've come across. It's a freaking treasure trove. When I wake up in the morning, I'm so excited to look at my texts, which is maybe not super healthy, but I am. Because for someone like me that likes being dependable for those folks in your tribe, it's intoxicating. Here is said person that I love, that I chose, that I very much led into my life eight years ago or eight weeks ago. And here they are with a real question. They're not asking me piddly stuff. They call me with big stuff and say, I'm thinking about this. What do you think? This just happened? What should I do? Here's my approach. Please beat it up. I'd love that. That only came from the way I've tried to live my life for several decades now, which is to really pour into a, again, a relatively small set of people. I often sort of think about it as like fewer, deeper relationships. I very much want that. I don't have any need to run an organization with tens of thousands of employees because I very much think about it in my mind's eye, the 10 or 20 or 50 that I spend the most time with and that I sort of get the most energy from and that honestly are the most rewarding personally for me.
Host/Interviewer
You've mentioned the word trust a lot. It seems like prima facie, just something that is a universal good. Building trust is good. And you and I have talked about this a lot. And you've done this funny thing which I absolutely love, which is you've even literally pointed out to me when I do something that builds trust with you, which I just think I've told my friends about this, it's almost like a Pavlovian thing where every single time I think of you, I'm like, oh, I better make sure I'm being thoughtful about this because I want to build that trust. What have you learned? And you could abstract this away from yourself if you want. What have you learned watching other people build trust with each other or with you or you with them? That are key sort of strategies for doing that through time.
Sam Hinke
Try to do things that's in someone else's best interest. Tell people things that aren't in your own interest. It doesn't mean that you can't benefit from it. But I'm a big softie for some of this, admittedly. Like I'm a softie for unconditional love and showing people that you care unconditionally. And I'm a believer that over a long enough time period, most of the unconditionality goes away. People reciprocate and people flourish in that kind of environment. And the harvest from those kinds of things are super meaningful. But most of the people I look up to, mentors of mine or people I've read about or people I sort of admire or aspire to be, are just like that. They have someone else in their life that they view as more important than them. They're quick to self deprecate about who they are and they'll tell you the hard, true thing versus the short, maybe transactional thing that is wildly in their interest. I'll give you an example. On the other side, I struggle with realtors. Struggle, struggle. Individually, we've gotten along fine. And one of them, in Particular we had, I had a very close personal relationship with but the dynamics, the game they're playing is wildly transactional and I very much struggle with that of like how we should interface best given how sort of transactional you are.
Host/Interviewer
What areas have you found yourself most in love with? Maybe taking one step away from people that are driving these areas and more just the areas themselves. You mentioned a few simple examples earlier, such as an API first company or a company building tools for other developers. What are the market areas? I know you're going to be a generalist, but what are the market areas that really have your attention where you've done the same version of trying to reach the bottom of one of them that you might with a person?
Sam Hinke
No code movement. I'm a big fan of that. I think anyone tackling the bottleneck for developers is huge. I was at the no code conference in 2019 in person. There was 200 of us, 400 of us, not that much in late 2019 as you're sort of looking at what is happening there. Obviously like some of the big players from Notion or Airtable or the like you see. But then you see someone with real distribution like Microsoft employ many of these tools and employ them overnight in a way that should make many of these startups quite nervous. But that notion of building tools, I'm a big believer in the output of science is a machine. Once you build that machine, that's where it gets interesting. What no code tools largely do is democratize that for far more people over time. I think by some measure there's 25 million developers on the planet and a billion spreadsheet users. And a spreadsheet, while occasionally annoying, is like a wondrous tool. 50 years ago people wouldn't have believed you could do that. You could replace literally all of these people with this thing and it would free up these people to do all these other topics. That kind of notion. I'm big and that's one example of one I've gotten pretty deep in for sure APIs. I could drone on forever about APIs. I'm such a big fan. Those are examples of kind of rabbit holes that I've gone way, way down.
Host/Interviewer
Maybe to peel back then in one more layer on APIs. What is something in that field that you think surprised you or made you take a special note? You've got an interesting note taking system that I'm fascinated by and I'm always interested when you pull out those small pieces of paper to take a note on. Like what's something in the world of APIs that's led you to take a special note.
Sam Hinke
I increasingly have this view that it's going to be APIs all the way down and that over and over you're going to outsource more and more of your business to some maybe micro targeted, very narrow piece of software. Only in Covid do people make bread for fun. At mass we've outsourced bread making to someone quite good at it. I just think that's going to keep happening with APIs. You've stopped building software for people, now you're building it for software. And connecting those two together, I think it's likely to be really, really huge. And I think over time sometimes I think about it more like science, that it's like speciation, that you'll get more and more ever niche. Things that will emerge and that will be dominant will just be absolutely dominant. There's no world in which you should try to fight this thing yourself because it doesn't make any sense. Patrick McKenzie, I mentioned him earlier, I love the way he writes about this, which is like someone somewhere built some tool and they care about that tool as much as you care about anything, Anything. If it matters, and it might not, maybe it's something small, let them do it. I started my career at Bain and company. I was there a couple of years and I had this guy that I worked with that I loved, he's an awesome guy. One of our young people at Bain, they would undergrad out of MIT or something. You'd come back on a Monday morning and they'd been there all weekend and they're like, I've got a new trade, five year Treasuries combined with this, it's going to be huge. Put $800 in it this weekend. And my friend, he was from Virginia, he was like, you ever been to New York? He's like, yeah. He's like, see all those buildings? He says, yeah. What do you think they're doing in all those buildings? All those people? He's like, well, working on all sorts of stuff. He's like, same crap you're working on. You gave it 18 hours, what are you thinking? There is no world. Imagine if you're a startup today and you've got a 10 person engineering team that's wildly bottlenecked. Here comes your pencil pushing boss and says, hey, I think we need to build a payments infrastructure. I think we need to build that because we're struggling with this, to accept payments in all these ways. And so what is it going to take? Two Weeks, two months, Something like, you guys go away, put a little SWAT team together and build payments infrastructure. Your developers should logically revolt and be like, what are you talking about? Have you been to Townsend Avenue? Have you seen Stripes headquarters? Do you know what they're doing? They're building this kind of infrastructure that will go all around the globe and they're great at it and they have an advantage and they have a head start. They've thought more about payments infrastructure than we ever will. And it's not like we have 150 engineers just standing around with nothing to do. We have so many things to do. Like, let's focus on the thing we're amazing at and spend all of our time, or as much as our time as we can on the thing that we're wildly good at and trade our money for time.
Host/Interviewer
Does that follow then, that you think kind of the future will have even a higher return to. What did you call it? Spikiness or pointiness of focus?
Sam Hinke
For sure. Very much so. Very much so. You will outsource more and more of your business process to something else. What was the average number of vendors of a Rockefeller company? And what's the average number of vendors of Microsoft? Come on. It's massive. That trend's not going to slow down. I think it will increase. I think of it very much like you think of trade. You're trading off these specialties in ways that make the most sense for all parties. For all parties. You can make this wonderfully cheaply at scale. You can make this wonderfully cheaply at scale. We should trade and do that as a sort of a life principle. Trading money for time. Yes, yes, yes, yes. As much as you possibly can.
Host/Interviewer
It makes me think of two other things. One is one of my favorite posts I've read in years by the Intercom Software team called Run Less Software, which basically says you should run as little software as possible and you should just focus on letting everyone else run the stuff that they're better at. You focus on your little tiny thing and that's it. Stop trying to reinvent the wheel.
Sam Hinke
How aggressive can you be about where you have edge? Do you have edge in one place? You don't have Edge in 10 places? No way. If you only have Edge in one or two or maybe three places, why are you not resourcing enormous chunks of your mind share and your best people's mind share and your hiring and your capital towards that? Letting someone else commoditize everything else and handle everything else for you? And if they hose you on margins hope the system will make it right. If they hose you on margins, someone else will undercut them. You can switch to them if that's the case. But in what world is this a good use of your time to try to do something, particularly for these things that have network effects? If something else has network effects and they got started early, good luck. Good luck beating them at that. That's also why I like sort of APIs. Even internally, you make all these things sort of generalizable and externalizable out to the outside world. You thought you had this amazing tool internally and you might. Odds are you don't. But you might. If you do, see if you can sell it. If you can sell it. You just took a cost center to be a revenue line. That's super interesting. And if you didn't, maybe we'll be like, okay, maybe we should stop resourcing that thing. We had 10 person SWAT team building that internal tool. Maybe you guys should just use Twilio and maybe you should just do this. Because we don't think it's actually that good. And it's not that much more expensive because as they do have scale, they can often push the cost down. They can often do it cheaper than you could even think about doing it, not to mention better.
Host/Interviewer
What are the strangest things that you've seen thus far in your time? Really focused on early stage investing. Extra points for things which just persist but seem crazy to you. On the investor or founder side, of.
Sam Hinke
Course, I believe the way I'm going about this has some inherent edge. Even if small, that has some inherent edge in it, which is why I'm doing it, that I think I see the world in a certain way that will persist and will compound over time. I say that that's my like intro to say the notion that in seven or eight minutes you'd say with a founder, that's it, I'm done. I got you. I want to do this. I find very strange, by the way, I might in those first seven or eight minutes say, this is amazing. I really like her. She is wicked smart. I'd like to learn more. I don't say I'm done. And that race I find a little strange that others think about it that way. Now maybe to the extent, maybe if something comes along that's very much in my wheelhouse that I've looked at not two companies but 50 companies and I'm looking for it to be a certain way. Maybe I'll be that aggressive too on something when I meet someone With a unique approach that I've been looking for. But I think it will be rare. And I much prefer the sort of getting to know someone doesn't have to be months and months, although that's ideal. Years and years is even more ideal. But the notion that 10 minutes in you turn your brain off, I think people do that in interviewing, I think is a huge mistake. Huge mistake that you ask a set of open ended questions and make a set of unconscious judgments two minutes in and call it a day. That's how we end up with some of the silliness that we do sometimes in hiring where a bunch of unconscious biases creep in.
Host/Interviewer
Have you met anybody that seems to be playing an even longer game than you?
Sam Hinke
I'll tell you a story that embarrassed me once, that's on this frame. I don't get outgunned there very often because I do really think quite long we lived in Houston and we had our first child and we moved into this, this house my wife and I loved. We picked it on purpose and we looked at it forever. Of course for us she's as picky as I am. It was literally a seven iron away from the best elementary school in all of Houston on purpose. Then we started doing a bunch of research and he was a summer birthday in July. And so then I'm doing all this research on like are we going to send him to school when he's five or are we going to wait until he's six? And at the time in Texas everyone's like sending their kids, particularly their boys later to school largely. I think they're playing some weirdo football game or something. They wanted to be a 19 year old strapping linebacker someday in high school. That is not going to be our kids. No offense to my genes. So we're doing all this research and of course the sort of trope is like if your kid is bright then they'll be bored and they'll cut up in school and they'll struggle in all these ways. But of course there are some on the other side. And so we do a bunch of research and we finally get to the notion, my wife and I both, we're going to hold them out until he's 6 and send him to kindergarten as he's 6. But then I like read the Texas statutes, it's clear the schools hate this because it screws up their classes. They have a bunch of five year olds and a bunch of six year olds and they're all in the same class and everybody's really at different Levels makes it hard to teach, understandably. It's clear they're going to try to make you sign a bunch of waivers and they're not going to let your kid go. And they're going to try to say, no, you're going to screw your kid up if you don't do this. And so I call the principal and I'm like, hey, here's the situation. I've read this. Here's where we are, here's our dynamic. What I really want to know is the answer to this question. If we show up at age 6, is there any way in which you can force him into the first grade and say he's just come from pre K but you can make him skip kindergarten? And the guy, very patient, God bless him. I've given my three minute preamble to it. He says, no, we can't. You've read the statute, right? We will try to make you sign a waiver. We will probably send your kid to like a school psychologist kind of thing. We'll tell you the downsides of this. We will tell you we prefer not to do this. But if you're adamant and will sign the papers, your 6 year old can go to kindergarten and there's no way in which at our school district we can force you the first grade. I said, great, Cool. He said, can I ask you a couple more questions before we hang out? I said, sure. He said, you live in our school district? I said, yes. And he said, you picked it because you thought it was the best school district in Houston. I said, yes. He said, you and your wife have been thinking about this for a while. I said, yes. And he said, your son lives with you and your wife in the same house in our district a few blocks from our school. I said, yes. He said, your son's two. I said, yes. He said, sir, your son's gonna be fine. And I said, touche, touche. I'll take that. It's not every day someone like out perspectives me, but touche. Yes, you're right. We're probably quite fortunate in a whole bunch of ways, which is we care about education and we care about school and we care about the sort of downstream effects of our decisions now. And yes, he's two and we're worrying about how we're gonna feel when he's 18 or 19. Yeah. I would say in a moment like that, I was embarra at my relative lack of perspective.
Host/Interviewer
Why did you decide to call the firm 87 Capital?
Sam Hinke
I'm a sucker for this one author for Robert Caro, who's written a bunch of amazing books that I'm often pushing people. In particular, one of the books, his second book in a series is called Means of Ascent. And in that book, which may be a little timely as of now, in that book, one candidate wins a little tiny election. Seems tiny in retrospect. In 1948, he wins by 87 votes and launches himself to the presidency. The other candidate loses by 87 votes, but effectively wins back his life's work that he had been compounding over a long period of time and his family. And a lot of what I try to talk to founders about is that we're looking for winners, and that's not just who won. So much of it depends on what you're counting that notion. I very much want to be part of the ethos of the firm I'm building, which feels very entrepreneurial to me. To be fair, it's quite small, and I'm a solo GP, and these days it's a $50 million fund, this first one, and I suspect might be quite small for quite a long period of time because I prefer it that way. There's a particular way that I want to do it, and there's a particular set of axioms that I'm leaning into that I'm wildly confident, by the way, will be successful, and I'm confident will be the kind of thing that I want to spend decades on, because it's uniquely me in a bunch of ways and uniquely my experiences. It makes me super excited to be doing it.
Host/Interviewer
What was the thing that you did along the path ultimately to a GM job that increased your odds of ultimately getting one of those jobs the most? Where did you pick up the most probability points on that journey?
Sam Hinke
Thought hard about what other people are trying to accomplish, and I tried to shape my language in a way they could hear it. That's half of what I talk to founders about. It's just that how to build the API to the other person's brain. It doesn't matter what you say. It matters what they hear, and it matters how they feel. That's not a way to manipulate someone. It's a way to deeply understand their set of problems. And to the extent you have edge, and you won't always, to the extent you have edge, define it clearly in a way that aligns their incentives with that solution. That's mostly it. All of the people that I talked to along the way, that gave me more and more scope, more and more leash to be me and to lean into the kinds of things I want to do. Almost all of those conversations started just that way.
Host/Interviewer
Going back to Carol for a second. I love that answer. What can he teach us about playing a truly long term game? And I guess for those that don't know Caro well, you need to describe the insane game that he's been playing for decades.
Sam Hinke
He just turned 85 a couple weeks ago. He's basically written five books in 50 years and he's not done. And he's trying to finish another one that will maybe be a sixth or a seventh really on two subjects, both of which would round out to Power is the thing he's writing about. He starts with an end in mind in a bunch of ways where he knows the last sentence of the book before he starts writing it. He knows the outline of the book before he knows the details. So he knows a set of outline of like where this thing is going to go and what the big chunks of it are going to be. And he can zoom out and see a systems view of how the whole thing works and explain it to someone that's a novice. Some of what he's written about is government. I'm not without care, but politics is not top of my list at all for things that I care about. But he can write it in a way that makes it accessible. If you can read and you like good storytelling, then he can write it in a way that makes it accessible. And the truth is what he's done is compress a decade of research into 500 pages. Isn't there so much to learn from that? And isn't that the whole idea, which is you're trying to sort of find people that have done all that work and can compress it down in some way that you don't have to do it? Wouldn't life suck if he went out and learned all those lessons and then for the next person that came along and wanted to learn those lessons, had to pay the same price he did. But instead he's got this machine called a book that can send it to the rest of us in a way that can really help.
Host/Interviewer
Having studied him and read his stuff, what have you learned about the pros and cons of power?
Sam Hinke
His kind of big thesis is for a long time people would say power corrupts. And he often says power reveals. When you get to a certain level of power, you might say in capitalist terms, you get to F you money, that it reveals who you really are, can kind of do the things unconstrained that you've always wanted to do. But I think about it much more from a sort of a systems perspective, that it shows you how the system works and how I think of it like little kids play doh maker. You put raw play DOH in the back and you get this shape out the front and what that looks like. And it's wildly different than people anticipate. I think of it sometimes like, I guess, the Pacific salmon that sort of spend their whole life making this one journey back upstream to spawn in this one spot. And as soon as they do, they die. That's largely what he shows you, is an effort like that which is to be successful in this place. You couldn't hold anything back to win a tournament that was that big, no matter what your seeding was. The two men he profiles, their seeding in life was not high. They were not a number one seed at all. They were quite low, quite. Without many advantages. And to get all the way to the top, you probably had to sacrifice everything to the effort. There could be nothing left behind. I think the meta lesson from there is if you zoom out, then you should say, if you're not willing to pay that price, presume someone else will. And if you're trying to win a tournament that's that popular and try to chase something as shiny as, call it the, God forbid, the US Presidency, you should presume there will be someone out there that will and that will devote their whole life, their whole life and all their time, of course, all their money. That's relatively inconsequential to people driven this way. All of their relationships, most of their sense of ethics, everything in sacrifice of that one goal. And of course, that person, given a high enough starting point, given a high enough set of natural abilities, of course that person would win that race.
Host/Interviewer
Moses and LBJ are complicated, interesting characters.
Sam Hinke
For sure, disgusting in a whole bunch of ways. To see how it's made is like, oh, just like, turn your stomach inside out.
Host/Interviewer
What quality in both those men is most redeeming, in your opinion? What quality in both those men do you respect the most?
Sam Hinke
Having studied them, I want to be super clear. I very much don't like Carroll's books because of those men or because of what they represent. In fact, it's the opposite. But to your point, there's admirable characteristics within there. They could build a system that compounded over time, over decades, and they could see how if you could get on that trajectory and turn the wheel like this, that it would ever increasingly turn faster and faster and end up at that place Which I think is amazing. There's an amazing scene in Passage of Power where JFK gets shot and they're in Parkland Hospital In Dallas and LBJ's Behind a Curtain in a room and Secret Service is surrounding him. His wife's in the room with him. Secret Service is surrounding him because they think a coup is on and maybe he's the next target. JFK is on the operating table next door. And he describes a scene where for a long period of time, call it 90 minutes or something, LBJ sits perfectly silent and thinks, can you imagine what you would do in that situation? Pray or be worried or be overcome with anxiety or be, God forbid, excited, and then be embarrassed that you're excited because you're maybe about to be the President, but that's only because our President's just assassinated. It's like. And then someone comes in with tear filled eyes and says, the President's dead. And from that moment forward, he lets out a set of instructions for what should happen that effectively governed the next 50 days that he all planned, presumably in those 90 minutes. I mean, can you imagine a situation more stressful than being the Vice President when the President has just gotten shot, the country's in a mess, and you're likely to be tasked with something incredible that you may or may not be up to. And instead he sets out a set of principles, really like a checklist that seems, as best we can tell, to be hundreds and hundreds of items long sequenced in exactly the right order. Knowing which messes to step around, which ones are the critical ones, and how to influence all the people he's going to need to influence to achieve his actual dream. And his actual dream, sadly, is get reelected.
Host/Interviewer
I want to finish the conversation basically where we started, which is with this idea of breadcrumbs. One of the reasons that I love doing this podcast, especially with friends like you, is that these are breadcrumbs, right? We're putting something out for hopefully founders out there to listen to and be attracted to a certain set of attributes which are different and distinct and unique. And that's a very cool thing. I think what you've highlighted for us today is how powerful those things can be planned or unplanned to create the right kind of serendipity in someone's trajectory. How would you suggest people listening to this that want to throw out some of their own breadcrumbs, begin to think about doing that.
Sam Hinke
Write, write and put your thoughts out, particularly if you're proud of them, particularly if you want to make them better. This is something I've really only come to understand, I think, in the last several years, last couple of years, which is the returns to writing well and the returns to getting better and better at writing. I love the way I'm a Stripe fan in a whole bunch of ways, and their business and their founders and all of that. I love the way Patrick talks about that. They're in some ways kind of writing to the unborn employees. At Stripe. You can have a meeting and you can have an all hands meeting. And stripe must have 2,500 employees, maybe 3,000 employees these days. They could do an all hands, zoom meeting and it would capture all those. What do you do about the 3,001st employee? What do you do about the 6,000th employee? What do YOU do about the 30,000th employee? And one of the ways to do that is to write, is to write down what you were thinking at the time. To write down what. Where you thought the things should go. To write down why you made the decision you did so that someone that starts on the job next week or next decade could learn from it in a way that is useful. I'm a. Most of the writing I do is sort of among my friend group, and I share things I've written and documents and things with a small set of friends around me. I don't do a whole lot of that publicly to date. I just think it's terribly critical as a way to sort of put your mark in the sand about what it is that you believe. And by the way, people may not agree with you, you may get criticized massively about it, or. But over time, it ends up being a shelling point where many people will come your way if they resonate with it one way or another.
Host/Interviewer
You just maybe connect two dots, which is so interesting. A friend of mine and the CEO of a company called Bottomless, in which I'm an investor, has this idea that the Internet is the space of infinite possible actions and that a lot of what's so magical about technology and software is making stuff that was not readable to software legible to software. Basically what you're describing is a human making themselves legible to the Internet. When you do that, weird, cool stuff just starts to happen.
Sam Hinke
Your people find you. I'm smitten by all these examples. Imagine being Charlie Munger and meeting Warren Buffett over dinner. And it's like, yeah, of course they were rude to everybody for 90 minutes. Of course they ignored everyone. Of course they got deeper and deeper into a private conversation. In the middle of a large dinner. I don't want to overdo it. Soulmates or something, but close intellectual sparring partners that in some crazy world both worked for whatever Warren's grandfather or vice versa. However it works, you come across this person and you can't find the bottom and you're like, oh my gosh. I don't know if either one of them went home that night and said, I want to call this person every day for the rest of my life, but it's believable that they would. And it's believable that they would say, finally there's someone else out there that I can shadowbox with and pressure test my thinking with. It's surely been an amazing feeling in my life when I've come across those people. And of course they're not hundreds of them, but dozens of them or more. It's an awesome feeling.
Host/Interviewer
I think it's such a wonderful place to close this awesome conversation. I sometimes think about what will I title these things as I'm having the conversation. And this one might be called Find your people. Everything you've done, the way you've architected the conversation and your activity has been to find the right people and develop incredible relationships with them. So I think it's a wonderful place to close. Sam, as always, thank you so much for the time and a great conversation.
Sam Hinke
Thanks Patrick.
Patrick O'Shaughnessy
If you enjoyed this episode, visit joincolas.com where you'll find every episode of this podcast, complete with hand edited transcripts. You can also subscribe to Colossus Review, our quarterly print, digital and print private audio publication featuring in depth profiles of the founders, investors and companies that we admire most. Learn more@joincolosis.com subscribe.
Podcast: Invest Like the Best with Patrick O’Shaughnessy
Guest: Sam Hinkie (Founder, 87 Capital; former President & GM, Philadelphia 76ers)
Date: September 9, 2025
This episode is a deep exploration into the art of finding, evaluating, and working with exceptional people, led by Sam Hinkie—an executive known for his visionary work in the NBA and now as a venture investor. Hinkie shares his frameworks for building trust, leveraging "breadcrumbs" to assess talent, and constructing environments where outstanding colleagues and founders can thrive. The conversation is packed with lessons on interviewing for depth, assessing learning capacity over static achievements, and the compounding returns of focusing on people as the primary driver of organizational success.
Hinkie's Unique Interviewing Approach
Signals Beyond the Resume
Talent Is a Power Law
Trust as the Ultimate Currency
Distinguishing Motivation and Alignment
Hiring Based on Digital Signal
Attributes That Endure and Compound
Lessons Brought from Investing/Business into Sports
Lessons Brought from Sports Back Into Investing
Push vs. Pull in Attracting Talent
System Design and Incentives
On Interviewing for Depth:
On the Value of Digital Breadcrumbs:
On Leadership:
On Writing & Sharing Ideas:
| Timestamp | Segment | Content Summary | |-----------|-----------------------------------------------------|---------------------------------------------------------------------------------------------| | 06:27 | Sam’s Interview Strategy | Drilling deep into what interests a candidate rather than rote questions | | 12:46 | Digital Breadcrumbs | Using artifacts from the internet to understand people’s thinking & growth | | 19:36 | Rockets/Eli Witus Hiring | Story of discovering and hiring based on online analysis | | 25:21 | Power Law of People | How great people drive compounding company culture and success | | 32:18 | Leadership, Relationships, and ‘Fuel’ for Teams | Moving from authority-based to influence-based leadership | | 35:07 | Aligning Standards and Incentives | How to keep high standards while aligning with individual motivations | | 52:58 | Trust Building | Acts outside your own interests build compounding, mutual trust | | 75:23 | Writing as Reputation and Signal | Publishing ideas attracts likeminded people and enables compounding serendipity |
Episode Title Inspiration:
Find Your People encapsulates Sam Hinkie’s tireless pursuit: relentlessly searching for, evaluating, and investing in extraordinary individuals, while building environments where trust, growth, and impact are maximized.