Much of today’s world is shaped by the impact of COVID-19, and pandemic response is operationalized into everything we do moving into the future. In this episode of If/When, we're joined by Bob Pragada, president and chief operating officer of Jacobs, and Chrissy Thom, Jacobs vice president, global solutions and technology. We discussed how Jacobs is shifting its business focus, operations and reimagined solutions to thrive through the path of COVID-19’s global pandemic.