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In this episode, I break down a real accounting firm doing over $400K in revenue while the owner works about 30 hours a week most of the year and takes eight weeks off. I walk through the firm’s revenue mix, team structure, seasonal workflow, pricing model, billing approach, tech stack, and why the owner is still the main bottleneck. Then I explain the six most common owner bottlenecks in accounting firms, from review and knowledge transfer to structure, delegation, escalation, and pricing.

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// Chapters:
00:00 - A $400K calm firm
01:31 - Firm snapshot + revenue mix
05:36 - Seasonal workflow + vacation
08:51 - Three-tier pricing model
16:10 - Upfront billing strategy
20:21 - Marketing + tech stack
22:53 - Main pain: owner bottleneck
26:50 - The Dirty Dozen + events
30:23 - Six bottleneck causes
34:50 - Knowledge bottleneck
37:50 - Structural bottleneck
40:17 - Meddling bottleneck
43:02 - Escalation bottleneck
48:24 - Pricing bottleneck
54:55 - Community + referral network

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