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In this episode, I break down how firms can move from live Claude conversations to AI workflows that run in the background. I walk through five levels of AI autonomy, from simple chats and scheduled tasks to hosted routines and managed agents. Then I roast a $700K bookkeeping/CFO firm dealing with operational heaviness, SOP sprawl, niche opportunities, and scaling pains. I also answer questions on custom AI tools, Claude for Small Business, referral partnerships, where to build agents first, email triage, and whether old-school firms are worth buying.

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// Chapters:
00:00 - AI in the walls
02:12 - Five levels of AI autonomy
06:17 - Claude Code routines + webhooks
14:18 - Managed agents explained
18:20 - Roast a $700K bookkeeping firm
27:45 - SOPs, systems, and standardization
33:07 - Local vs national niche strategy
35:28 - Mailbag
35:45 - Custom AI tools vs software
46:03 - Where to build AI agents first
48:25 - AI email management
52:58 - Buying old-school firms
56:09 - Closing thoughts

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