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A
Welcome back, friends. You are listening to the Juice Box Podcast.
B
My name is Anais and I am the mom of a type one diabetic child. I have two daughters, seven and four and a half. And so my diabetic daughter is the one that just turned seven today. It's her birthday.
A
I am here to tell you About Juice Cruise 2026. We will be departing from Miami on June 21, 2026 for a seven night trip going to the Caribbean.
C
That's right.
A
We're going to leave Miami and then stop at Coco Cay in the Bahamas. After that it's on to Saint Kitts, Saint Thomas and a beautiful cruise through the Virgin Islands. The first Juice Cruise was awesome. The second one's going to be bigger, better and bolder. This is your opportunity to relax while making lifelong friends who have type 1 diabetes. Expand your community and your knowledge on Juice Cruise 2026. Learn more right now at juicebox podcast.com juicecruise at that link you'll also find photographs from the first cruise. Nothing you hear on the Juice Box Podcast should be considered advice, medical or otherwise. Always consult a physician before making any changes to your healthcare plan. The episode you're about to enjoy was brought to you by Dexcom, the Dexcom G7, the same CGM that my daughter wears. You can learn more and get started today at my link dexcom.com juicebox the podcast is also sponsored today by Omnipod5. Omnipod5 is a tube free automated insulin delivery system that's been shown to significantly improve A1C and time and range for people with type 1 diabetes when they've switched from daily injections. Learn more and get started today@ omnipod.com juicebox at my link. You can get a free starter kit right now. Terms and conditions apply. Eligibility may vary. Full terms and conditions can be found@ omnipod.com juicebox my name is Anais and.
B
I am the mom of a type one diabetic child. I have two daughters, seven and four and a half. And so my diabetic daughter is the one that just turned seven today. It's her birthday.
C
Oh, Happy birthday.
B
Thanks.
C
Very nice. Say your name again.
B
Anais.
C
Anise. You know when an old man sits down at his computer and his eyes are still blurry? It looks like your name's anals, right?
B
Yes.
C
Yeah. So I sat.
B
It's a French name. I. I am French. So that's.
C
Yeah, I didn't think it was from Ohio. I sat down and everything popped up in front of me. And, you know, everyone's heard me complain before. My eyes don't adjust as quickly as I'd like them to anymore. And all I thought was, this better not be a prank.
B
No, no, it's my. Yeah, there's supposed to be two dots on the I, but.
C
Oh, that would have helped.
B
But, yeah, it would have helped tremendously. I see that now.
C
Anyway, I appreciate you doing this. Thank you very much. So, okay, let's talk about those kids for a second. They're how old again?
B
Seven. Is my diabetic. She just turned seven today. And I have. She has a little sister. She's four and a half.
C
Seven and four and a half. Okay. Do you have any, I don't know, autoimmune stuff? Do you have hypothyroidism or scissor celiac in the family line? Anything like that?
B
Yes. So I actually did a little bit of research, so I don't. But I do have a cousin who is type 1 diabetic. And I also have, apparently, some remote cousins that do have celiac. So I think it's coming from my side. It's my DNA that might be responsible.
C
You know, it was my inclination to yell jacuz, but I don't remember if that's the right word or not.
B
Yes. No. Good job. Yes. Yes, exactly.
C
It would have been right.
B
It would have been totally right.
C
Oh, damn.
B
Yeah.
C
You know who's going to be so mad at me? Isabelle. She's. You know, because I always tell her I only know one French word. I always tell her whenever she says something to me in French. You know who Isabel is? She helps me run my Facebook group, and she's French. Like, she's always like, you would love French. You have to learn French. It's. So, what does she tell me? It's a poetic language. It speaks the way you think it would fit. Really well. And I'm like, I can't learn French. And she's like, no, no, no, you could. And I. I one day said to her, isabelle, I took three years of French in high school, and all I know for sure is nuff means nine. And so sometimes she'll write to me in French and I will just respond back, no means nine. That's all I know. But. But now, why do I know that's from a movie, isn't it?
B
Yeah, a book and maybe a movie. I don't know if they. If they've done a movie out of that. Yes.
C
I have to figure out where I know that word from now because. Because trust me, I don't know it from French class, anyway.
B
Three years. You have some foundation, though.
C
I feel like you guys are all so sweet. She did the same thing. She's like, no, no, you could do it.
A
I could help you.
C
I'm like, no, I. You don't know my mind. I could not. Yeah, maybe if I get bored at the end.
B
So it's from. It's. It's from a writer named Zola. I think you can. You can check it out.
C
Yeah, but I wonder.
B
It's a cool story.
C
Okay, all right, all right.
A
I. I'll check.
C
Look at me, learning things early in the morning. Where are you at, by the way?
B
You mean locally?
C
Physically? Where do you live? Yeah.
B
Oh, I'm in the Boston area.
C
In Boston. Okay. What do you have, like, a job? Why are we doing this so early in the morning?
B
I do. I do have a job. Yes. Yes, I do. I work for a living.
C
Everyone, we're talking to a gainfully employed person who speaks at least two languages. How fancy.
B
I do. I work in. In the biotech industry. Like, half of Boston, I felt like.
C
Oh. I was gonna say. Yeah, no wonder. Boston. Yeah. Somebody's trying to get my wife to move to Boston about every five minutes. It feels like It's.
B
It's a great place. It's a great place.
C
Seems cold to me, but.
B
It's cold. Yeah, it's. It's. Yeah, it's very cold right now.
C
I've been there. It was. It was nice the time I was there, actually. I guess I can say this. I believe I'll be there in a couple of months. Ooh.
B
Okay. That's cool.
C
What a great place to say this thing that I'm not sure if I'm supposed to say or not.
B
Oh, well, you don't have to say anything revealing. Maybe you can just tease it out and be like, hey, I might be in Boston, and then just stop there and see what happened.
C
How about this? I might be in Massachusetts giving a talk, and I might be running a giveaway that lets some of the listeners come hear the talk and take a tour of something.
B
Okay, that sounds really cool.
C
All right, let's see if that happens or not.
B
Yeah.
C
Oh, I hope it does happen, actually. I remember the meeting I was in now, and I really hope that happens. Okay. All right, Sorry. So this.
A
This.
C
These little girls, I'm sure they're adorable. Are they born in. In Boston? Are they Bostonites, or are they.
B
Oh, yes, definitely. Yes. They're born in the US and they're very much From Boston.
C
They don't speak French.
B
They do speak French, yes.
C
Oh, are you married to a Frenchman?
B
I am not. I'm married to a person. A man that grew up in Chicago and that has a nice Midwest accent.
C
But your parents must be devastated. Am I right? Like, you didn't answer that. Yeah, your parents are pissed. Right. Sorry. Anyway, okay, so what's the first signs of the diabetes? How do you see it coming on?
B
She started drinking tons of water and having accident at night, which was super unusual. And at first, so we had just been on a trip to Portugal, so it was super hot, and she was drinking a lot of water, but it was super hot outside. Then we came home and that kind of continued. And after a few days, I was like, this seems not right. So I called the pediatrician. I was like, hey, she drinks a ton of water. She's having this accident. Maybe it's a uti. What do you think? And she's like, well, so it was. I called on Saturday and she said, well, we have a doctor on call. Why don't you just go tomorrow? So Sunday morning just to get her checked out, because that doesn't seem right. And so we went to the pediatrician on the Sunday morning and then did the whole thing. They test her urine. Then the doctor comes back in the. In the little area where she was checking her, and she had like, a glucometer in her hand. And I was like, oh, this doesn't seem right. Good. And she's like, I'm going to test her blood sugar just to be sure. And of course, it was reading high. So she sent my daughter, name is Lira. She sent her to play in the playroom. And she's like, I'm pretty sure she has diabetes. I'm going to call ahead to the er. You're going to go home, pack a bag, and then you just go straight there, and you're going to be there for like three or four days. And I was like, what is happening to me right now? This is not how my Sunday was going to unfold.
A
But it's the weekend.
B
Yeah. Like, what? And then I'm like, I don't know. I was in shock. I think I was kind of like in the days, like, I, you know, packed my kids, drove back home, called my husband. He was at soccer with the. The little one. And I was like, hey, Lira has diabetes, and I'm gonna drive her to the ER now, and we're gonna be gone for three days. And he's like, what? What's Going on. And yeah, so. So we just drove to. To Boston Children. And they. They were ready for us. We arrived, they did hold the tests. She got on an IV immediately, and then they give her insulin a little bit later. And yeah, she was. And then it was kind of like three days of trying to learn how to. To keep her alive, really.
C
Tell me again, how long ago was this?
B
It was about a year ago. She was diagnosed on. At the end of October, like three days before Halloween last year. And so, yeah, it was about a year ago.
C
Does it feel very fresh to you in your heart right now when you're talking about.
B
Felt fresh. But at the same time, I felt like this year was just so much. It was just crazy. It was so much learning. It was kind of a roller coaster. So it feels like very fresh. But also I felt like I've changed so much in a year that. Yeah. But I still. I felt.
C
It feels like it happened five years ago.
B
Yeah, it does. And at the same time, when I talk about it, I'm like, ooh, you know, I have like this little butterfly in my stomach. And I'm like, yeah, there really was a rough day. Rough few months really, though, at the beginning.
C
But. Yeah. I wonder does your so sound weird to people who maybe don't know people from France? But I wonder if your. Your upbringing maybe helps a little bit because I'm. I'm right to say that it's a little more stoic, right?
B
It. It is. Yeah, it is. But I. Yeah, I. I don't know if I. I think I'm not really the kind of person that panic, but I do. It comes out later. Like, I think I was really hangry for a long time and I had to deal with entrance. We can talk about this. But I was like a very angry person on the phone and was like, this is weird. This is not me. Something's wrong with me. Like, I'm really angry, you know?
C
You know what? This is super interesting. I just did a thing for. I think I'm just going to say the name of the company. I just did a thing for Cardinal Health. Okay. Where I. I spoke to the entire organization to try to, you know, humanize some stories that I've heard on the podcast.
B
Yeah.
C
So that people working there don't just feel like they're moving stuff around in boxes because they don't have any context for diabetes. Right. And that's. I mean, I spent. I spent two days doing that, like, just, you know, meeting with people. I. And I just had a phone call with somebody yesterday to find out, you know, figure out more ways to do it. They're very focused on helping their staff understand diabetes. And they. They just. They want. From customer service to the top, they want these people to really understand what it's like to live with diabetes, type 1 and type 2, so that people can be more empathetic, you know, and. And then you just. The way you just kind of put all that, like, made me. It made me remember, like, the. That what I've been telling them is, you know, when you're on the phone with somebody and you say to them, like, you know, oopsie, made a whoopsie. You know, your thing's not going to be there on time. You're not talking to a regular human being. You're talking to someone who's married, has two kids, has a job in biotech. And on top of that, whose kid's blood sugar Last night at 2am did this? She thought they were. It was possible somebody was going to pass out. Their lives are terrible. They were just in a museum on Saturday where they had to change an insulin pump behind a tarp.
B
Yeah. Yeah, right.
C
They've been arguing about what best fix a low. Fixes a low blood sugar. They're worried that their CGM doesn't work Right. And, you know, and the CGM is the only thing keeping them alive, they feel like. And they have regular lives on top of all that, and it's all churned up and there are people living with autoimmune issues, so some of them might have anxiety or blah, blah, blah. Right. And you're on the phone with them, telling them not only is the thing that they think is keeping them alive not going to be there when they think it is, but you don't even really understand why that's important.
B
Yeah, that's exactly right. I think this is such a great. Yeah, this is ex. I mean, you sum it up very well.
C
And I said, and then some lovely woman is going to start yelling the F word at you, and you're going to think she's the problem.
B
I've never done that. But. But, yes, but I had. You know, I really. It was taking a lot of discipline not to. Honestly, in some moments.
C
And then you hang that phone up and you start. What you do, you start questioning yourself.
A
Today's episode is brought to you by Omnipod. We talk a lot about ways to lower your A1C on this podcast. Did you know that the Omnipod 5 was shown to lower A1C? That's right. Omnipod 5 is a tube free automated insulin delivery system and it was shown to significantly improve A1C and time and range for people with type 1 diabetes when they switched from daily injections. My daughter is about to turn 21 years old and she has been wearing an Omnipod every day since she was four. It has been a friend to our family and I think it could be a friend to yours. If you're ready to try Omnipod 5 for yourself or your family, use my link now to get started. Omnipod.com juicebox get that free Omnipod 5 starter kit today. Terms and conditions apply. Eligibility may vary. Full terms and conditions can be found@ omnipod.com juicebox you can manage diabetes confidently with the powerfully simple Dexcom G7. Dexcom.com juicebox the Dexcom G7 is the CGM that my daughter is wearing. The G7 is a simple CGM system that delivers real time glucose numbers to your smartphone or smartwatch. The G7 is made for all types of diabetes, type 1 and type 2, but also people experiencing gestational diabetes. The Dexcom G7 can help you spend more time in range, which is proven to lower a 1C. The more time you spend in range, the better and healthier you feel. And with the Dexcom Clarity app, you can track your glucose trends and the app will also provide you with a projected A1C in as little as two weeks. If you're looking for clarity around your diabetes, you're looking for Dexcom. Dexcom.com Juicebox when you use my link, you're supporting the podcast. Dexcom.com Juicebox Head over there now and.
C
Then you hang that phone up and you start what you do, you start questioning yourself.
B
Yeah, I mean, I think, you know, again, like it's, I think it's more like not being understood. It's like you have a lot of stuff going on and then this is you just like a name on the list asking for something and they're just trying to do their job. But it's just, yeah, it's frustrating sometimes and I think I never had to before. I never had to deal with the healthcare system to that degree and I was not prepared to face or complicated it can be. Even though we have a great insurance, even though we have like a lot of resources, like it's still, it still really sucks and so I think it could be a lot easier. It could be a lot easier and I think it's great that you're doing this because a little Bit more empathy would go a long way, I think.
C
For sure I said yes to the whole thing because I mean, I realize that that's, I mean they're, they're selling, you know, devices to people. They're, you know, but at the same time I saw them as another line of defense in this whole thing.
B
Yeah.
C
You know, so anyway, we'll see how it goes. Their sponsors already us med buys ads on the podcast. But that's how they thought of me for it. But instead of just going off and doing the job, you know, I thought, let me put some real effort into this and see if we can't turn this like large group of people into advocates. So yeah, that's what, that's awesome.
B
That's what works out. Even if there is only one person that is just a little bit nicer and accommodating, think he might make someone's day. So I think that's a great idea.
C
Awesome. Now to your point about healthcare, I'm gonna, I wanna, I wanna find out all about the first year of, of this diagnosis because it's fresh in your head. But let me tell you this first so that I can tell you where I'm at. Two weeks ago my sister in law called me and she's like, hey, your brother doesn't feel well. And like, I know he's been talking to you the last couple days and I haven't heard him bring it up once and I just wanted you to know. So she's ratting him out for not feeling good, not telling me. Right. And I have a strange situation with my brothers where I basically raised them. So I'm sort of their dad and their brother at the same time. And so she explains to me how he feels and I pressure her to take him, you know, to the doctor. And he's had the chills and he's been sweating like through his clothes at night and his knees hurt, his elbows hurt and he's got pain in his thigh and like it's getting worse and feels like he almost looks like he has the flu, but he doesn't like this whole thing and it's not going away. He's felt bad for four weeks, she tells me. Four weeks.
B
Wow.
C
Yeah. So I said, okay, we'll get to the doctor. So she gets him to the doctor and he runs a bunch of blood tests and tells him, you know, you probably have a virus or something. And you know, last. Oh, thanks. Last Saturday, in the morning, I'm in the shower and my brother calls me and I'm like, well, this is weird. Like, I answer the phone, I'm like, yeah, I'm so sorry. I'm in the shower. Can you hear me? Okay? And he's like, scott, I just got my labs back. Will you please look at them? And I was. I said, sure. So he sent them to me, and I did what any good person would do. I fed them right into chat gbt. Because I don't know what the hell they mean. Yeah, I mean, everything's whacked. Like, he is showing, like, severe infection or cancer. Like, it's. It's like that's where he's at, right? So I said, you know, I said, brian, I think you need to get to urgent care because your doctor's not going to. Like, they're not in the office today, right? He said, no. I said, go to urgent care. You probably need an antibiotic. So he goes to urgent care, calls me an hour later, and he goes, well, I'm in a wheelchair. They're pushing me across the parking lot to the hospital. And I was like, what? He goes, wow. They looked at me, took my vitals, and said, we are not comfortable with this. Took me to the er. He spends the afternoon in the er. My lovely wife and I are out that day, if you must know what we're doing. We're shopping for bras. Not for me.
B
Very important.
C
She's lost. She's lost weight, and she had to go get more bras. And so we're out shopping and hanging out and everything and having lunch. We're doing a thing. We're pretending we know each other. We're doing some stuff. My brother starts texting me, I don't have Lyme disease. I don't have this. They gave me a scan. I don't have cancer. I'm like, awesome. Great. Good news. Blah, blah, blah. And it gets down to it. And I'm like, well, where's the infection? They said they can't find an infection with the labs. And I said, okay. I said, what are they going to do? And he goes, they're sending me home. And I was like, with an antibiotic? And he goes, nope. And I said, a steroid pack? And he goes, nope. And I was like, with anything? And he goes, nope. They told me to go to rheumatology. And I said, well, what about now? Like, right now? And he goes, nothing. And so I got. I texted him, and I was like, man, listen, I'm not a person who says just, like, sprinkle antibiotics on everything. I was like, but I'd ask for it. So he asks, they turn him down. And then he texts me back. And I text him, I said, maybe get a steroid pack. And then the nurse practitioner says, who are you texting with? And he goes, it's my brother and my sister in law. What are all these questions coming from? So he says, look, vaguely, my sister in law has a, you know, a science background. She works in medicine, you know, tangentially. And my, my, my brother has a podcast. They were probably like, oh, my God, right? As they should be one of those, oh my God, the guy thinks he knows something. And anyway, like, so I said, I. So we pushed and I said, ask her if a steroid pack would hurt you because he's in pretty bad pain too.
B
Yeah.
C
And they give him the steroid pack, comes home. First day feels a little better, but second day, it's not helping as much. So yesterday, which is Tuesday, this whole, like, little charade has played, played through.
B
And two weeks later, right, it's a.
C
Week, a week since he's been in the hot, like four days since he's been in the hospital. Two weeks since he's gone to the doctor the first time.
B
Wow. Yeah, that's crazy. Okay.
C
And so I'm like, all right. So I text him yesterday while I'm recording, I'm like, hey, what'd your doctor say? And my poor brother is like, I'm at work. I couldn't contact the doctor today. I don't have that kind of time. And I said, are you feeling any better? He goes, no, I feel worse now. My brother stands on a factory floor for 12 hour shifts and runs a giant piece of machinery. And I'm like, brian, this is crazy. I'm like, you need help. And he's like, I know, but I got to go to work. He messaged his GP through his app. My brother is going to call you. I want you to talk to him. He basically gave me like, you know, a little hipaa, a roundabout. So I get on the phone and explain the whole thing to the person answered the phone, who did a wonderful job and then passed me off to the nurse who did a wonderful job. And I got my brother in yesterday afternoon and he got a. Besides a, an antibiotic, a course of antibiotics, he also got like a starter, like they did like a deep muscle shot of something to get the antibiotics moving. Now, I'm telling you all of this because what that thing, as we were paying attention to it from a distance and listening to what people were saying, what we learned in the End was, this is crazy, because what I did, I forgot to tell you. The way we get from Saturday to Tuesday is that on Sunday, his doctor does call. Or Monday, his doctor calls him back and says, go back to the er. This is Monday afternoon. And my brother goes, do you want me to go back to the same ER that told me they wouldn't help me? And the guy goes, I think you have a bacterial infection. Go back to the er? And my brother goes, why don't you give me an antibiotic if you think I have a bacterial infection instead of sending me back to the ER that nobody's going to help me at? And the guy goes, just go back to the er. So my brother did that on Monday. They ran this. No, though. They ran the same labs and then told him the same thing and then streeted him and kicked him out. That's how we got yesterday. That's how we got to Tuesday. Right. I'm sorry. Missed this. I missed a step. So what we. What we learned. I'm so disappointed in myself. My storytelling is usually so right on. And so what we've learned yesterday, as he leaves the doctor's office, because the doctor. The last thing the doctor says to him before he puts the injection into him is, you know, I could get in trouble for this. And my brother goes, what? And he said, your diagnosis does not point to needing an antibiotic. And that's when the whole thing just started to make sense on a paper for the insurance or for the business. My brother didn't code out to antibiotics.
B
And so they can code it. Yeah, yeah, yeah. That's messed up.
C
Everyone thought he needed them. The er, he now realizes by the way the woman was talking, thought he needed them. The doctor, we now know thought he needed them because he sent him to the hospital the second time, saying, you have an infection, you need this. But he was too much of an. Excuse me, I know you're a person with a French accent, so it's going to make me feel bad saying this, but the doctor was too much of a. To do it himself. Right. So he tried to put it on the hospital, and then when the hospital wouldn't do it a second time, they ignored him again when he was messaging. And it wasn't until I got on the phone and browbeat them into helping him that they did it.
B
Yeah, it's. I mean, you really have to advocate for yourself. I feel like.
C
Well, yeah. I mean. And it's beyond advocate. If that's. That's a real story. I swear to God, I Didn't make a word of it up. Right. Like, so one, two physician's assistants and a doctor in a hospital. That's three people. And his gp, four people are willing to look at him and go, well, if it gets worse, we'll help you.
B
You. But.
C
Right. But right now, the. The chart in front of me says you don't get this. Even though they all thought he needed it. So.
B
Yeah.
C
Good luck.
B
Yeah. That. I'm. I'm. Hopefully he's. He's better now.
C
I haven't talked to him yet today. He could be dead. I'm not going to lie to you.
B
Okay. I hope not.
C
I think somebody would have texted, so.
B
Yeah. Yeah, you probably will know.
C
I'll check on him later.
B
Fine. He's fine.
C
Yeah, he's also. You know, it's embarrassing because he's also 49 years old and his brother is calling his doctor's office, but he's just. He's just an. I don't know how to put it. Like, he's a little more of a people pleaser than I am.
B
Yeah.
C
Right. And I wasn't mean. I want to be clear. I. I just found somebody who would actually listen. And then I was persistent.
B
Yeah. I think it's persistence. But, you know, this is something that I learned, like, over the past year is like, I never really had to do this because, you know, like, when. When you feel fine and you go to the doctor once in a blue moon, like, you. Nothing really. It doesn't really matter, but, like, when you have. When you have a bacterial infection, when you have diabe, it matters. And you have to be sometimes a little pushy or persistent, like, whatever we want to. We want to call it.
C
Yeah.
B
And doing it in a nice way is a learned skill. I feel like that I'm still working on.
C
I did it very kindly. But to your point, if they would have caught me 15 years ago, I would just. I would have been a lunatic. I would have been like, help my brother. What are you doing? I lost my temper once with. My mom was living in an assisted facility, recovering from her cancer surgery, and she kept getting a uti. And I just, like, I was on a phone call one day and I. I yelled at people. Like, my brother was in the room. My brother was like, well, thanks. That was very comfortable. And I was like. I think I said something like, if my mom dies because you guys can't figure out how to clean her up after she uses the bathroom, I said, I swear to God, I'm gonna sue each and Every one of you. I am not telling the story that my mom died from not wiping properly. I was like, you have. I'm like, come on, everybody. You know, like, and I did lose my temper that day, but with this, I just got on the phone and I, I laid out my brother's weekend when I got to the nurse, and I was like, so come on, between you and me, what's he need? And she goes, I mean, he needs an antibiotic. And I was like, right. And I said, she goes, but it's not up to me. And I was like, no, I know. I'm like, but I'm on the phone asking you, please don't put this down. Make sure he gets helped. And then she. And then she did that. And so, like, I just found. I just got to a person who was reasonable who would help.
B
Yeah, yeah, that's key. Also the person on the other side.
C
So what, what's happened over the last year that's, that's given you this perspective already? Like, has this been a problem this first year? How's it going?
B
Well, yeah, I mean, I think the entrance piece, like, figuring this out was, was tough. Just like making sure that we had the supplies that we needed. And you know, sometimes people want to be helpful and they send the prescription to the wrong place and know you have to call. And again, like, when you're busy, like your brother, you don't necessarily have like the extra 30 minutes to spend waiting for someone to pick up the phone and fix your prescription problem. So I think we, we. We figured out a lot of stuff like that. Like, you know, we go to a local pharmacy because they are like, just really nice. They get, they're on top of their stuff. We don't do like the big bucks chain except for some, some of the tech that we get from, from one of those, like mail and order pharmacy. But like, figuring this out, like, took a while because we, you know, the first time I went to the, to the pharmacy to pick up insulin, they just like threw the insulin on the contour. Not even like refrigerated. Like, I was like, well, I need a high SPAC to take it home. And turns out you probably don't need a high spike for the 10 minute you're in the car. But I didn't know that at a time. And I was like freaking out. I was like, why? There is no cooler like giving me. And they were just so very careless. And so I was like, I don't want to go to this pharmacy. I want a pharmacy where I feel like they're treating me as a person, not as like a, you know, one customer or one, you know.
A
Yeah.
C
Isn't it interesting what that points out too about all the little new things that you don't have context for?
B
Yeah.
C
They hand you the insulin and you're like, no, that's. That's supposed to be refrigerated and now you're in a panic. I'm going to take it home. It's not going to work for my daughter. There's going to be a cascading. Cascading problems. You know, like you're. And the person behind the counter is like an 18 year old who's, you know, maybe in art school. And you're just like, hey, Wright, doesn't this need. And she's like, lady, I don't know.
B
Yeah, exactly. You know, it's totally true. And so. So there is a lot of things like that that you're like, okay, does this matter really right now? Do. And kind of learning that balance is. It took a little bit of time, but no, but I mean the. We're doing great. So actually I discover your podcast because they're diabetes nurse. She's amazing. And you know, after getting out of the hospital two weeks later, we had this visit and she's like, hey, you should, you should check out this podcast. Like this guy, he. He puts up episode. I think that could be helpful. Like it's. It's nice to hear other people perspective. And I'm like, okay. And the first episode I listened to was the story of this nurse at school that I don't know how many units she gave to that poor kid, but it was like a crazy amount of number which he had to do like three different injection.
C
Oh, anise. That was not a good. That was not a good episode for you to start with.
B
Yeah, so that was my first episode, but you know what it did to it, so. And then I just sent my kid to school. Like it was like this whole ordeal to find a phone and get her Dexcom connected, whatever. And I listened to this driving to work and I was scared. But then you. It made me laugh so hard, like the reaction that you had. And this mom, she was so funny. And I was like, I can really. I'm laughing about this. This is insane. And I had to stop on the side of the road because I was laughing so hard. I think it was like a love cry kind of situation. And I was like, oh, I can laugh about this. So it's gonna be okay. You know, like it's we're gonna be fine.
C
Like, oh, you just made my day. Like, I thought I was happy that your microphone was clear, but now I'm really happy. By the way, she. When she got on, I was like, oh, my God, your microphone sounds great. Thank you so much. But no, no, no. Like, this is. This is awesome. Because that's my intention and that it worked out. Like, that is fantastic. I mean, this. For people who don't know, this kid got like, what was it, like, 200 units of insulin or something?
B
It was insane. I was like, how can you make that mistake? I'm a rookie at this. I've been doing this for two weeks, and I would not do this.
C
The school nurse gave her two full syringes of insulin, like, misunderstanding the system. And the mom happened to be coming to the school. So, like, she was there, and the. And the school nurse does. What was it?
A
Right?
C
The school nurse does Band Aids afterwards. So the mom was like, why are there two Band Aids on you? And that. And that started the whole thing. And then the mom panics, takes the kid, like, out, like, is gonna take him home for, like, I forget, for glucagon or something. And then. And then she ends up in the hospital. It's just like this crazy story.
B
And. And.
C
And I. And now I realize that it's a crazy story that at the end, the kid's okay.
B
Yeah, no, that.
C
And the mom talking about it, and I'm making fun of the nurse, and she's laughing, and you think, oh, as crazy as this is, as scary as this is, maybe. Maybe it'll be okay. And nothing, even this battle even ever happened to us.
B
Yeah, exactly. That was kind of the. Where I started.
C
Oh, that's wonderful. And. But. And. But you also took the right lesson from it, because there's probably. People are going to get on here and be like, I heard that one and hid in my closet for three weeks. So. But, yeah. Oh, that's really great. So you tell me about that. Like, did that re. Kind of remake you in that moment?
B
No, I. I think he made me realize that. I mean, obviously, it's. It's a. You know, it's a serious, serious. It's a serious disease, is here forever. It's relentless. I think that was, like, where I was. And I was like, okay, well, yes, but we can laugh about it. And I mean, clearly this woman had, like, a crazy experience, and she must have been terrified, but she's, like, telling her story, laughing about it, and you're, like, you know, cracking jokes. And I'm like, okay, like, yes, this is hard, but I think we can find a little bit of hope and levity in this whole thing. And it makes the whole journey a little bit more bearable to know that there is other people that live through it. And I mean, since then I've listened to a lot of other episodes. But what I like about. I'm going to be nice to you now. This is the part where I'm nice.
C
Thank you.
B
What I like about it is that I would have never learned about that many different people from that many walk of life before. I think that's a silver lining for me is that I have had to meet very, very different people. Caretakers, people that will work with my daughter, but also people that have diabetes that before I would have never interacted with, ever. And I think the podcast is really nice because you discover stories from people that have very different life and very, very different perspect from my own. And you do it in a very non judgmental way, which I really like, because it could go anyway and you just kind of give space to people to tell their story. And I really have learned so much about diabetes, but also about people's life situation, what they go through, and I really enjoyed kind of hearing those stories. So thank you for doing that.
C
It's my pleasure. It really is. I am really at my core just a person that's super interested in things. I love hearing people's stories. I don't really have a feeling that anyone's out there not doing a good job for themselves on purpose.
B
Yeah, totally true.
C
I just think it's a strange decision to make to look at a struggling person and decide that they're there of their own accord. What is funny? I think what's funny is that I'm one of those people that when you listen to me, you either like, you think I'm the other thing or you think I'm you. So, like, I think there are plenty of people who would maybe have conservative values who'd be like, I come across as, like, thinking the way they do. And so they don't think that I'm making some like, ultra liberal excuse for people who aren't trying hard. And I think that I'm very kind and, and I am genuinely. And so I think that people who might think of themselves as super, you know, I don't know, community focused and, and understanding, they see me as an ally as well. And the truth is, is that, you know, in a weird world where I think the Internet has tried really hard to put us all into groups. I really am just a moderate person about a lot of things, and I don't see that as meaning that I don't take stands on things. I just try really hard to see everybody's perspective. And when it comes to people living with type 1 or other autoimmune stuff, for the people that I've talked to on this podcast, I've never once heard a person who just said, yeah, I don't care. I'm just. I'm sick and I don't care. I. I hear people who don't understand how to use their insulin, who haven't been supported well, who don't have good technology, who maybe don't have the money or the time or the resource, who are struggling. I've heard of very bright people who are having psychological implications and that slows them down from helping themselves. But I've never heard a person just stand up and say, you know what? I don't care. And that's why I'm not trying. I think everyone is trying really, really hard. I don't think they all have the same starting point, and I don't think they all have the same tools, but I do think they're all really trying. And it's my assumption and my assertion that if we give them the right tools and a better new starting point, that they could all have a lot more success. And that idea, to me, translates out to how we talk about people. I don't know. Like, I've never. I just. I don't see people struggling and think, oh, they don't. They must not care. You know, so.
B
Yeah, and.
C
And then you get to hear. And this is a feeling I've had in the background. And since you. I don't talk about it often out loud because I'm always afraid it's going to sound like judgy. But I don't mean it that way. But you brought it up. So I'll say this. I think it's awesome to turn this thing on on a Monday and hear a French lady, you know, who lives in Boston, who's in biotech, and then to turn it on on Tuesday and hear somebody from Louisiana who, you know, doesn't have a job and still has type 1 diabetes, and then to hear a guy from Arizona and then somebody from England tell you that their child passed away, and then talk to somebody from Australia to realize that if you have Type one or if you have autoimmune in your life, it does not matter which one of these continents you're on which one of these states you're in, your life is very similar to the rest of ours, and it's the details that make it different, really. Anyway, that's my goal. Making it.
B
That's. Yeah. Yeah. I could not agree more.
C
I don't mean to mix thoughtful Scott with stupid Scott in the same episode, because it might confuse some of you, but.
B
No, no, no. We can all be multiple persons.
C
You know, you. You know, isn't it great that you've listened to this podcast long enough? You're like, oh, I know what he means. Like, sometimes he's a dumb, and sometimes he says stuff like that.
B
So we. We all. We all complex creature. I think that that's okay.
C
Thank you. Thank you. I appreciate it. Well, I. I just love that it's. That it's. It's done that for you and. Because. Because I can imagine that there are multiples of people who it's also done that for. It's just. It's lovely. Because, you know, I'll say over and over again, when. When I started making this, I thought I was just telling you all how to pre bolus. Like, I really. That's what. That was my goal. I. My goal really was. I know that there's these 10 things that I do, and when I do them, my daughter's A1C stays in the low sixes. I'll share it with people. I didn't know it was going to turn into all this. I didn't know I was going to mature the way I did while I was making it. You know, Like, I didn't know all of this. This is ridiculous that any of this has happened. I recorded the other day with a guy who has, like, a YouTube channel about GLP medications. I like his vibe, and I wanted to have him on so he could tell people a little bit about what's coming in the future. And I was feeling him out to maybe have him back on the podcast because I think he might have good information as we go forward over the next decade or whatever, and where I think GLPs are going to change and morph and be more valuable for people with type 1s and. And I realized that before we started talking, before we started recording, and we were talking like, he sees me in a completely different way, in a way that I don't see myself because I'm not surrounded by other people who would consider themselves content creators. So I really do just think of myself as a guy that sits in a room with a chameleon staring at him making a podcast where people with diabetes get to tell their story. Right. And I realized from his perspective, he's like, how many downloads do you get a day? And I told him, and he goes, dude, that's crazy. He's like, in a niche podcast about type 1 diabetes. And I was like, yeah. He goes, oh, my God. He's like, you're, like, in the top, like, like, fine percent of all podcasts. And I was like, no, I know. It was a big deal to him. And I was like, I didn't even, like, care. I was like, oh, I know. I'm just trying to reach people with diabetes. And I was like, oh, you know, in another world, this thing means something completely different, like, if you take you out of diabetes. I didn't realize that, like, other people saw me a different. And it was. It was helpful, like, just to.
B
To understand that, to kind of have a different perspective on. On it, for sure.
C
Yeah. On myself or on the podcast. Really?
B
Yeah.
C
You know. Okay, so do you use the podcast for. Use it to learn management stuff. Are you in the Facebook group? Like, how else has it been helpful?
B
So I'm on and off on the Facebook group, but I. I've used the podcast. I did the Pro Tip series. It's super helpful. I think I probably need to re. Listen to it now after having a little bit of experience. My daughter's on Omnipod, and so I did the. I think there was like three. Three or four episodes, I don't remember on Omnipod. So when she was going to start, I listened to those to try to kind of understand a little bit better how it all works. And so that was super helpful. I mean, I think there is a lot of things the hospital classes kind of make you generally aware of who know to kill your child, I would say, or keep them alive. And I think for me, what the Pro Tips and the. The specific series did is like giving me more tools to, I think, really actually manage her disease and. And hopefully do a good job. And I think the next level is being able to manage to the degree that we are, but maybe with a little bit less effort. That would be lovely, but I. I think we're not there yet. We're still kind of tweaking a lot of the ratios and trying to understand how to bolus for certain foods and. And, oh, actually, bullets for the series that you're doing when you just pick a random food. This is super helpful, too.
C
Okay.
B
I like that a lot.
C
Oh, we're doing. We're doing one For Thanksgiving. It comes out Wednesday night.
B
Oh, really? Oh, awesome. Oh, yeah, I'm gonna need that one for sure.
C
Well, listen, I'm gonna tell you a secret. Thanksgiving is easy. Like, people don't think it is, but you just have to treat it all like one big, like, timeline of eating. And, yeah. Get ahead of it. Keep it down, and then get out of any extra that you're doing as far as basil goes or something like that. You just got to get out of it in time to not cause a low. And then save one. Save one dessert for the end in case you use too much insulin. That's pretty much it.
B
But, yeah, that's a good strategy. I like that.
C
Get ahead, stay ahead.
B
Yeah.
C
So let me ask you, like, you. You mentioned working in biotech. That made me pick around in your life a little bit while we're talking. Does your education help you with this at all? And does what you do help you at all with the illness or not really?
B
I think yes. I mean, I think to some extent, because, I mean, we both, my husband and I were both scientists. And I think it gives you a foundation to understand a lot of, like, the underlying. Underlying mechanism and then the mass and like, kind of anticipating things, solving problems, having that mindset. But I do think that it's. You don't necessarily need to have all that background to do a good job. Actually, something that I realized is people that care for my daughter the best outside of me and my husband, are people that have a very practical, logical mind. It doesn't matter what background they have. It's just like they say, okay, this is happening, this is happening. Probably for this reason, I'm going to trick this and see what happened. And then the next time I know that that happened. So I remember, and I'm going to do the same thing because it worked out. And I think people that have that mindset do pretty well. I don't think it matters what your background is. It's more like the problem solving, recognizing patterns, and just like embracing the chaos. I think it really is needed.
C
Also, has the experience you've had over the last year, has it in any way impacted your work? Has it changed for you now to be in a situation where you have personal perspective on illness?
B
Yeah, that's a super good question. I think so. I do think so. I think part of my job sometimes is to try to understand how a drug is going to be delivered. So is it going to be an injection? Is it going to be a pill, an iv? And I think when you are the parents injecting a child six times a day. You realize that this is actually a big deal. It's not just like, oh, it would be better if this injection was once a month. Of course it will be better, you know that. But it makes it a little bit more real.
A
Yeah.
C
I won't give any details, but many hundreds of thousands, if not a million or more people across the country are going to have a better user experience with an injectable. Because my wife was in a meeting and spoke up about something and she only, she only knew to speak up because of like our lives.
B
Yeah. I mean.
C
Yeah. And it's not because the other people in the room didn't care. It's not because people were being cheap or whatever people would like, you know, jump to conclusions about like. It's that there were five or six people in a room who'd never injected themselves with anything. And their job was to be in that room and talk about which one of these injectors to buy from a third party to package this stuff into. And my wife looked at it and she was like, I don't think that's the right one. And then explained to them why and you know, took a little time and they got out of a contract, changed something else and now a lot of people are going to have a better experience because of it.
B
Yeah, that's awesome. That's awesome. When you can bring a little bit of your experience into, into your work and that can benefit more people for sure.
C
Do you know another interesting thing my wife was brought into, I have to be pretty vague about this, but her company is doing kind of a mental health support thing for, for the, for the, you know, the entire company. And they wanted somebody from each, you know, kind of part of the company that was higher up to be involved a little bit. And so my wife said, God, they've reached out to me for this. And she's like, I just, I do not have time for this. And I was like, I'm like, no, I, I know. And I was like, what are you gonna do? She's well, she's like, I'm gonna do it. I guess, you know, it's, it's, it's a meeting a month. Like I can do it. Like my, my wife for the view. You don't understand what it's like to have a type A lady in your house. My wife got up this morning at 5:00', clock, got in the shower, was on a call at 6. She will do calls until 1. And that's when she'll start working, and then she'll work till 10 o' clock tonight. Yeah, you can't talk her out of it. It doesn't matter. You could say whatever you want. That lady needs weed. She got to relax. Whatever you're gonna.
A
It doesn't matter.
C
Like, she's type A, she's Catholic, she's. She's responsible, she works hard. She's the person you want. You should. Anyone listening should hire my wife. You're gonna get an amazing employee.
B
Good value. Good value.
C
Oh, my God. Yeah. You're gonna. Yeah, whatever you're paying her, it's. You're getting twice the work it may, and maybe twice as even undervaluing her. But, you know, she took this. This gig and then, you know, this extra thing and she's in a meeting and somebody's talking and. And she realizes, like, nobody's opening up. So she started talking about, like, what it was like for Arden to be diagnosed and in five minutes of being open, which is not really my wife's vibe. She's very Irish, so. And. Oh, you're French. You really know what that means.
B
Yeah.
C
And she. She opened up a little bit and she said, Scott, it was like. It was like cracking the seal on an old fire hydrant. She's like, Everybody just started talking, and it was a lot of people with big titles who don't want to be seen as weak, who were not going to speak up in that room. And then they did, and she's like, and now the whole thing is moving. And then the people under them realized they could open up, and then people started talking about their struggles at work, and now they're going to identify what's causing people issues, and they're going to have a better workforce because of it, and people are going to feel better, you know, so. And that comes from Kelly's growing up, you know, as an adult with a kid with Type one. So.
B
Yeah, that's awesome. I mean, that's cool that she was. I mean, you have to be a little bit brave. I mean, I don't know if I'm. If I'm there yet. I mean, I guess I'm on the podcast, but you're getting there.
C
That's pretty good stuff.
B
But I think there is, you know, work is. There is stuff that should stay private, obviously. But I think it's good that they're trying to improve mental health, because that's super important. For sure.
A
This episode was too good to cut anything out of, but too long to make just one episode. So this is part one. Make sure you go find part two right now. It's going to be the next episode in your feed. Today's episode of the Juicebox podcast is sponsored by the Dexcom G7 and the Dexcom G7 warms up in just 30 minutes. Check it out now at Dexcom.com juicebox Today's episode is also sponsored by Omnipod5. Omnipod5 is a tube free automated insulin delivery system that's been shown to Significantly improve improve A1C and time and range for people with type 1 diabetes when they've switched from daily injections. Learn more and get started today@ omnipod.com juicebox@ my link you can get a free starter kit right now. Terms and conditions apply. Eligibility may vary. Full terms and conditions can be found@ omnipod.com juicebox okay, well here we are at the end of the episode. You're still with me. Thank you. I really do appreciate that. What else could you do for me? Why don't you tell a friend about the show or leave a five star review? Maybe you could make sure you're following or subscribed in your podcast app.
C
Go to YouTube and follow me. Or Instagram TikTok.
A
Oh gosh, here's one. Make sure you're following the podcast in the private Facebook group as well as the public Facebook page. You don't want to miss, please do you not know about the private group? You have to join the private group. As of this recording it has 74,000 members. They're active, talking about diabetes.
C
Whatever you need to know, there's a.
A
Conversation happening in there right now and.
C
I'm there all the time.
A
Tag me, I'll say hi. The Juice Box Podcast has been in production since January of 2015 and in.
C
That time we have amassed just a fantastic catalog of information for you.
A
The Defining Diabetes Series. Also Bold Beginnings, the Diabetes Pro Tips Small Sips Fat and Protein Algorithm Pumping Mental Wellness Ask Scott and Jenny Diabetes Variables Defining Thyroid After Dark The Math Behind Omnipod 5 Pregnancy How We Eat Grand Rounds Cold Win GLP Meds the Quick Start Guide.
C
If you want to get going with.
A
The podcast but you don't know where to go. Diabetes Myths there's even a type 2 diabetes pro tip series. All of this is@juiceboxpodcast.com, go to the menu, click on Series and they can.
C
All be found right there.
A
If you go to juiceboxpodcast.com lists you'll get all these great downloadable lists of all the different series. So you can save them on your phone, keep them for later. Every episode is listed along with its episode number. So you can go into Apple Podcasts.
C
Or your, you know, wherever you listen.
A
To your audio and say you want to hear episode 1469 steal a 1C.
C
Overnight from the Small Sip series.
A
You just go to the search bar, type juice box, one word and then the episode number 1469. It should be the first return you get. If you have a podcast and you need a fantastic editor, you want Rob from Wrong Way Recording. Listen, truth be told, I'm like 20% smarter when Rob edits me. He takes out all the like gaps.
C
Of time and when I go and.
A
Stuff like that and it just, I don't know, man. Like I listen back and I'm like, why do I sound smarter? And then I remember because I did one smart thing. I hired Rob at wrongwayrecording.
C
Com.
Juicebox Podcast: Type 1 Diabetes
Episode #1759: Boston Croissant Party - Part 1
Host: Scott Benner
Guest: Anais
Date: February 3, 2026
This episode of the Juicebox Podcast features Anais, a French-American mom living in Boston with a seven-year-old daughter recently diagnosed with Type 1 Diabetes. The conversation dives deep into the emotional upheaval, practical challenges, and personal growth experienced in their first year post-diagnosis. Scott and Anais share honest stories about navigating healthcare, family, work, and the powerful role of community support in the diabetes journey. With humor and empathy, the episode provides actionable advice, hard-won lessons, and encouragement for families and individuals living with Type 1 Diabetes.
Anais (02:16):
“My diabetic daughter is the one that just turned seven today. It’s her birthday.”
Scott (04:10):
“[Isabelle] always tells me I only know one French word...[French is] a poetic language. It speaks the way you think it would fit really well.”
Anais (09:03):
“I was in shock...drove back home, called my husband: ‘Lira has diabetes and I'm gonna drive her to the ER now, and we're gonna be gone for three days.’”
Anais (10:56):
“I think I was really hangry for a long time...It was taking a lot of discipline not to [take it out on people].”
Scott (26:07):
“...when you have a bacterial infection, when you have diabe—it matters. And you have to be sometimes a little pushy or persistent, like, whatever we want to call it.”
Anais (29:23):
“The first time I went to the pharmacy to pick up insulin, they just threw the insulin on the counter—not even refrigerated...I want a pharmacy where I feel like they're treating me as a person.”
Anais (31:26):
“I had to stop on the side of the road because I was laughing so hard...I was like, ‘Oh, I can laugh about this. So it’s gonna be okay.’”
Anais (33:58):
“What I like about it is that I would have never learned about that many different people from that many walks of life before…You discover stories from people that have very different life and very, very different perspectives from my own.”
Anais (43:15):
“People that care for my daughter the best outside of me and my husband are people that have a very practical, logical mind...It’s more like the problem-solving, recognizing patterns, and just embracing the chaos.”
Scott (45:34):
“Hundreds of thousands, if not a million or more people across the country are going to have a better user experience...Because my wife was in a meeting and spoke up about something—and she only knew to speak up because of our lives.”
The conversation is candid, compassionate, and laced with humor. Both host and guest openly discuss their fears and frustrations, while also spotlighting the resilience and resourcefulness of families living with Type 1 Diabetes. Their banter—especially around French culture, parenthood, and the realities of healthcare—balances serious topics with heartfelt levity, offering validation and hope to listeners.
This episode is essential listening for any parent, caregiver, or professional grappling with a new Type 1 Diabetes diagnosis. It highlights how much can change in a year—emotionally, practically, and professionally—and the vital importance of community support, self-advocacy, and shared knowledge. Anais' journey reminds us that laughing and learning together can be as life-saving as medical expertise.
Catch Part 2 for more practical advice and stories!