Summary

Thomas shares a personal story from his early days in a family business that highlights the importance of understanding influence, culture, and communication in small business settings. This episode offers valuable lessons on how small moments can impact relationships and workplace culture.

Key Topics

Influence and perception in small business
The importance of workplace culture and signals
Lessons from a personal warehouse story
The impact of jokes and comments on relationships
How small moments shape team dynamics
The difference between friendliness and closeness
The importance of reading the room and context
Handling mistakes and apologies in the workplace

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Building a small business community for small business. Sharing experiences, information, stories, and tips to help grow the community. New Episodes every Monday!

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