Navigating Feedback Across Generations in Leadership

In this episode, we tackle the complexities of delivering effective feedback across different generations within a team. We focus on Mei, a young project manager in Singapore, who faces the challenge of addressing performance issues with Raj, a seasoned software developer with over two decades of experience.

We discuss the unique challenges young leaders may encounter when managing older or more experienced team members. The conversation includes strategies for tailoring feedback that respects their expertise while still addressing current performance concerns. Key points cover the importance of having the right mindset before giving feedback, clarifying intent, fostering a growth mindset, and steps to follow when feedback reveals deeper performance issues. The episode highlights the leader's role in leveraging individual talents for team success, avoiding competition on expertise, and how to approach sensitive feedback conversations with respect and mutual understanding.

00:00 Introduction to Cross-Generational Feedback

00:12 Understanding the Challenge: Mei's Dilemma

00:54 Preparing for Feedback: Strategies and Mindset

05:04 Navigating the Feedback Conversation with Raj

09:05 Listening and Problem Solving: Engaging Raj

17:19 Concluding Thoughts and Next Steps

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Before you go:

Case examples for LEAD NEXT Podcast - Submit your case example! In each podcast episode we discuss one leadership situation. I'd love to hear from you if you have any challenging situations that you would like me to address in an episode. Submit your suggestions through this form!

Mentioned in this episode:

I created a free cheat sheet packed with scripts, words and sentences to use in the most tricky feedback situations, like giving feedback to a new hire or to someone who thinks they are the best performer ever, but actually have some serious things to work on. Make sure you grab this right away through this link, so you can keep it at hand whenever you face any of these situations.

Say It Right

Ep 8 - The Challenge of Giving Feedback Across Generations